Best New Plumbing Installation in Durham NC

Incredibly prompt and efficient service. Highly recommended.

Had a pipe burst in the ceiling wall when I came home from work late at night. Called Plumbing Services of Raleigh the very next day and talked to David, and he literally showed up 7 minutes later. No Joke. He located the broken pipe, and explained the situation in detail about why it happened and answered all of my questions. I was actually exhausted from the night before (from being waterless) and had not thought much about the pricing, but it was very competitive. It was a great surprise since I've used other plumbing companies before. Can't say thank you enough.

Matt came out & was incredibly helpful & polite. He answered my questions & shared information as he was looking for the problem. He also tested my water. I would highly recommend After Hours Plumbing. Kayla in the office is really awesome in getting the information needed to get help out. She was also wonderful to work with. I can honestly say that I now have a regular plumbing company that I will use and it is After Hours Plumbing!!!

Plumbservice came to my rescue when I was moving and had just had a plumbing disaster. Kaylee & Nolan did a wonderful job and went above & beyond. I whole heartedly recommend!!

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

The technician did not follow our instructions as to what we needed done. They told us they didn't do the drain type we were using and would connect to it later. When we installed the drain, a pipe needed to be cut. When they came to reinstall the pipe, they said didn't have the part needed and left with no communication with us. It was early enough in the day that they could've gotten the part. Now they are walking away or pushing us out two weeks when the inspector is scheduled next week. There are other alternatives in the area, use them.

Update:

While the update certainly reads well from a marketing perspective, the bottom line is that this company took a full price check and delivered part time results. On top of this their inability to communicate with their customer correctly and be fully prepared for their work, would have pushed us back more if not for other options we have found. And unlike the insinuation in the owners update, their was nothing that was requested that wouldn't meet code, simply a company full of themselves and falling well short of expectations. Look elsewhere ladies and gentlemen there are many other options that will finish the work without delay or communication breakdowns.

We had a faucet in one of our bathtubs stop working, and couldn't get the water to shut off. I called Bull City Plumbing and Matthew was out to our house in less than an hour! He was great; he explained what happened, what he was doing to fix the problem, and gave me some tips on how to address minor issues in the future. He even checked on a few additional small items before he left. He was very friendly and helpful and I felt very comfortable with his repair.

Good communication and excellent service. Scheduled CDK Plumbing to come out and replace a water heater. Scheduling was easy and price was better than most. They adjusted the quote based on several changes to things that I requested, including a replacement of the main water shutoff valve. They arrived on time and were efficient and courteous about getting the water heater replaced. Would definitely use them again for future plumbing needs.

Extremely overpriced, and terrible customer service. They cut me off when explaining the work I needed done, gave me no expectation of price, instead had me make an appointment for them to come do an estimate for, which they missed twice and never apologized for. Finally did the estimate, and charged me $135 for the estimate. Came back with an estimate that was triple of another plumber. Now on the hook for $135 when they wouldn't listen to me originally on the phone or give me any expectation of price going into it.

My experience with Bailey's plumbing, heating is nothing to write home about. In the first place, Bobby Bailey is not honest, not reliable, he is a cheat, a scam and he doesn't really know what he is doing in terms of his job experience. He is out to defraud his customers. He will take your money and then abandon the job. The worst is that he will not pick up your phone calls, will not return your phone calls or even respond to text messages.
I will never recommend him/ his company to anyone.
If there is anything like zero in the rating scale ,that will be my rating for him.

Rep was super down to earth and kept me filled in on what was going on thru the process.

Called Axis in an emergency and they came out quick and fixed the problem. Pricing was fair too!

Dalton from Bar D plumbing was great. On time, professional, and very respectful, considering I know NOTHING about plumbing. Will use them again if needed.

Gene was professional, courteous, knowledgeable, and friendly too! I highly recommend. Fair and honest prices.

Not much to say other then GREAT JOB!!!

The technician came out when he said he would and carefully explained that what we needed was beyond his capabilities. He initially refused to charge us but my wife gave him some cash for his efforts. He was very courteous and polite. We will definitely use him again if we need the type of service he provides.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.