Best Emergency Repair Services in Durham NC

David was great! He was very fair and even took some off the estimated price once he realized the amount of work that needed to be done. Highly recommend his services

Replacing a kitchen faucet should be simple, but alas, I have found it very difficult to find plumbers that will work on mobile homes. Most plumbers have expected me to reinstall a whole new piping system underneath my home. When I objected, they reluctantly agreed to making simple hose connections, but with an astronomical estimated cost. Is it that hard for a plumber to connect pipes? 'After Hours Plumbing' took care of the problem without the fuss at half the cost. They are wonderful!

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

**CUSTOMER ADVISORY**

If you're considering hiring Full Stack Plumbing, a word of advice: DO NOT sign their Acknowledgement Paragraph or their Waiver of Liability and Hold Harmless Agreement!

If my experience is their standard practice, you'll be presented with those forms on an iPad for signature, after the work is done and with no advance time to read the documents or determine whether the work actually was satisfactorily completed. For most plumbing work, and particularly work on a sewer line (as in my situation), there's no way to know at that moment whether the work was properly and satisfactorily completed. Until there's been a chance to use the plumbing, any unresolved problems will be undiscovered.

The Waiver of Liability and Hold Harmless Agreement is particularly overreaching. It purports to be a waiver of ALL claims against Full Stack and its employees for ANY damage, loss or injury caused by ANYTHING they did, including as a result of their gross negligence. It also says it's a waiver of the right to bring any claim or lawsuit or seek any damages for any loss caused by Full Stack. So, according to their form, they could act in a grossly negligent manner, or intentionally cause damage, and they'd claim they're not responsible. I've dealt with a lot of contractors and contractor waivers over the years, and this is the most overreaching form I've seen.

If you're dissatisfied with Full Stack's work (as I was), and later try to reach a settlement, they'll point to their documents and say they have no obligation to resolve the situation. When you tell them you'll dispute a charge with your credit card company (a consumer's right under federal credit policies), they'll threaten to sue you. Apparently, their waiver of the right to bring legal claims only goes one way.

Full Stack came twice to clear a root ball in our main sewer line using hydrojetting equipment (they said their root cutting equipment was broken), but failed to eliminate the roots (see photos below). After their first visit, they failed to properly re-connect a sewer cleanout, resulting in a sewage spill in the forest. They charged an exorbitant amount for those two visits, without providing any estimate in advance, just a total presented at the end (their explanation for the high charge was that hydrojetting equipmenet is expensive). I then called Roto-Rooter, which was able to quickly remove the roots from the sewer line, and its bill was 1/3 the amount Full Stack charged.

There are plenty of plumbing options to choose from. If you decide to hire Full Stack, don't sign their overreaching and questionable documents!

I called on a Monday morning because we had started having this knocking and shaking every time we flush the toilet, or used the washing machine. They actually answered the phone! The lead plumber was able to troubleshoot and even give a range estimate over the phone and send someone out to solve our issue that very day! Everything is running fine, it cost what they said it would (on the low end), So grateful! Highly recommend.

I found my water heater didn't work when I was back to town, and I tried to call a water heater service provider, but no further response on my case. Then I submitted a query online to Joseph Rose, Ethan responded my question almost in two minutes, and my problem is fixed in the same day!
I am really expressed by the quick response and professional services provided by Ethan. He explained the structure and principle of water heater to me in details, and provided several tips and tricks for water heater daily usages.
High recommend Joseph Rose Plumbing! A great team with high quality services.

Streamline was super diligent with providing updates and was able to get our repair done ahead of schedule!

Getting an appointment with ARS was very easy and fast, and they were very professional in confirming the appointment. The HVAC technician who came to address our concern was courteous and professional, and very quickly resolved our concern.

This company is great! They were very responsive and handled our issue in a timely manner. They explained the issue, the cause of the issue, and what they were going to do to fix it. The issue was resolved so quickly and efficiently. I will definitely use them in the future.

Thank-you for the wonderful referral on the Mebane Page! We could not be more pleased. Honest, professional and a really nice guy. Will definitely keep his number!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Was provided with a fair quote over the phone to replace a water line in the yard, and they stuck to the quote. The price was very competitive for the work. They showed up when promised (in N. Raleigh), worked hard and focused, and completed it that day. Everyone was very polite. Very happy with the results and I will call on them again, as well as refer them to neighbors. Good business to work with.

Great service for us today on an emergency basis. All professional, all trying to help as much as they could! They are coming back Tuesday.

William is simply outstanding. Always responsive, on time, communicative and takes the time to explain the problem and solution. I could not recommend him more highly.

I would give no stars if I could. They did a horrible job of installing a shower faucet, took way longer than they were supposed to during installation, charged way more than they quoted, and have not responded to me regarding fixing the faucet (the handle will no longer stay on). Now their phone is disconnected and BBB says they are filing bankruptcy.

Great company! Quintin was amazing, listened to the issue, was comprehensive in his analysis and even thankfully found some issues we were unaware of, and the prices can't be beat! Thank you, Quintin. You are definitely our plumbers going forward!