Best Emergency Plumbing in Durham NC

David responded to our call quickly and was a pleasure to work with. Would recommend him to anyone needing a plumber.

Alfredo and Omar came out to run a new drain line for our sink, as well as install our new faucet and garbage disposal. They were communicative, friendly, timely, professional, and went the extra mile to teach me where another contractor didn’t complete their work on our kitchen update. I’d gladly call them back out any time and recommend them to anyone that’s needs a plumber.

Very professional and water heater was replaced in a timely manner. Highly recommend

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

The service these guys give is top notch. Not only are they professional but they are personable. They get the job done in a timely manner at a very reasonable cost with excellent work. You really can't go wrong hiring these guys. They are extremely knowledgeable and handy. We will use them for all of our plumbing needs!

If you need any plumbing services and you're looking for great customer service Lane plumbing is the way to go. Mr Lane is helpful and very resourceful . He made me feel very comfortable with using their services. I called on a Sunday the customer service representative called me bright and early Monday morning to confirm My appointment but I ended up fixing my issue myself, however, if
and when I need services I will definitely give Lane plumbing a call back. Customer service is exceptional and Mr Lane is very relatable.

100% recommended. Our laundry machine started overflowing - we were originally worried it was a clog of some sort, but turns out the pipe had collapsed. Ethan was prompt, responsive, and took care of the issue. Very professional service and highly communicative. Definitely our go-to plumber for any services we might need in the future.

Today was the fourth time I used their services. Electrical work, Hot water heater replaced, broken pipes replaced garbage disposal replaced. and today replace leaking valves. Every time the work was done timely and professionally. Every person that has come to my house was respectful of my time and needs.

Tech did a great job at explaining some things I need to do for make our units run more efficiently. He also cleaned up the units both inside and outside. Thanks

Fast fix and a really nice young man who made me comfortable as well as showed me his work—and explained it because I wanted to understand. Very professional yet personable

Very happy with Alternative Plumbing's service. We have a chronically ill child, so Gene was extremely respectful in wearing a mask and following Covid protocols in our home. He was very clean, fast, professional, and did excellent work. I would not hesitate to use him for any of our plumbing needs.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Great service and on time. They didnt push me for extra work. Im very pleased.

Adam cleaned two clogged drains for us. We'd been living with standing shower water for months. Thankfully Adam was able to unclog them. He was here the same day we called and showed up in the time frame that we were given.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Worst company to work for! Do not hire!!!

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.