Best Electric Water Heaters in Durham NC
Plumber
Really great company to work with. I was nervous about going with a company that I know nothing about but PlumbServe is great. They scheduled me right away, they told me exactly how much it would cost before they did the work and they actually helped educate me a little about plumbing and what to watch out for so I don't have a problem in the future. I will definitely use them again, they were kind and courteous as well.
601 N Durham Ave Suite 200, Creedmoor, NC 27522
Plumber
Great job. Efficient, on-time, good communication before and at time of installation. Very happy with Full Stack.
8 White Oak Trail, Chapel Hill, NC 27516
Plumber
Conner was very pleasant and professional. He explained what he was going to do before he started . All in all
The job was finished in a timely manner.
The job was finished in a timely manner.
6521 Mt Herman Rd, Raleigh, NC 27617
Plumber
Extremely helpful and considerate when we needed to replace our sewer line. Went above and beyond in assisting us throughout the process. We’re so grateful and would recommend them to anyone looking for a reliable and honest plumber!
3917 N Duke St, Durham, NC 27704
Plumber
Great work and customer service the worker was very nice and did an amazing job thanks again legacy pluming
7416 Chapel Hill Rd C, Raleigh, NC 27513
I had an emergency water heater failure. Each time they came out they were very COVID responsible, very respectful and efficient. They amazed me with how quick they were to respond and how safe they were about their repair.
104 Barnes St, Carrboro, NC 27510
Plumber
I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.
Durham, NC
Great 24 hr service, totally professional, will fix any problem...and reasonable $.
Durham, NC 27701
Plumber
Corey Woodward came to do spring HVAC maintenance and did his usual extremely thorough job. Always a pleasure to have him here. Philip & Melissa Allen
5112 Neal Rd, Durham, NC 27705
Plumber
Plumber
We bought a home and hired CK's to remove all poly pipe and replace with pex prior to us moving in.
Background/Who I am
I worked in the construction industry for 10 years and went to school for carpentry for 3 years. Am I plumber, nope, that is why I hired them. I am however familiar with the construction business and understand how difficult it can be to make sure your crew does a good job and keeps your client happy. I was a concrete foreman for 4 of those years.
Synopsis/recommendation
1. The crew left trash all over the place both outside and in a closet upstairs (see photos, but not a deal breaker for me)
2. The crew didn't put the insulation in the crawl space back after removing it to work. (see photos, but again not a deal breaker)
3. Our contract states that they were suppose to replace the tub faucets with new ones. They did not arrive with a roman faucet so I had to purchase it day of and then was told it would be additional cost of $350 to install it. Here is where our problems began. Not only was the replacement faucet itself suppose to be included in the estimate, but the labor was as well. I was frustrated, but not in the mood to argue with the crew over this. Ultimately, I realized the foreman and myself could resolve this issue after the install.
The turning point/deal breakers
The crew returned to clean up their trash and replace the insulation. The foreman met me an hour or so before his crew came back to clean up and apologize. 'No harm, no foul,' I said; 'I get it; it was late they probably wanted to get home, no worries.' When the foreman arrived, I just began to put a coat of finish on the hardwood floors that I was refinishing prior to us moving in. I specifically told him that 'I was putting this coat on and leaving so tell his guys not to worry about the drywall upstairs; I'll take care of it.'
4. His crew arrived and cleaned the trash up outside. They rang my Ring video doorbell. I did not answer because I was driving back to our rental home. I apparently left the garage door open. CK's crew entered my home without my permission, with no one there and took four steps onto my still drying finish and ruined it. (See photos, this was a deal breaker for me).
5. I spoke to the foreman; he came out and looked at the boot prints in the floor's finish. At first, he apologized and said he wanted to make it right. He asked how much it would be to redo the floors. That's a tough question because I did them so it isn't like I could tell him well we paid x. I told him for me to rerent the machines, pay for the sandpaper, and get another gallon of finish it would cost me $600-800. My time though isn't figured into this. It would take me at least 2-3 days to remove the finish and re-finish them again. Days I did not have. For my time and inconvenience, I didn't really have a reasonable answer to how much. Up until this point they were reasonable so I said, why don't you talk to the owner and ask him what he thinks is reasonable.
6. The crew cut swiss holes everywhere in the house and I understand they needed to cut holes but look at the extra work that was added. (see photos)
Ultimately, the Foreman came back and said the owner was willing to take off $800, but ONLY AFTER THEY CHARGED ME AN ADDITIONAL $350/ faucet install. Essentially, the owner of CK credited us $450. At this point, the story had changed and the foreman began to question whether his guys were the ones who stepped on the floor. My wife, gotta love her, pointed out that her 5' 6 husband does not wear a men's size 14 boot IT WAS 100% CK.
I've called and attempted to reason with them. They stopped returning my calls and sent the bill.
Where we are now, I've paid the bill and am handing this to my lawyer. I hoped prior to filing my lawsuit the company might read this review and reach out to resolve this dispute outside of court,
6. As I began to patch the drywall, I found abandon poly pipes that were to be removed (see photos).
7. One hose fixture is broke and the other one is leaking (see photos).
Background/Who I am
I worked in the construction industry for 10 years and went to school for carpentry for 3 years. Am I plumber, nope, that is why I hired them. I am however familiar with the construction business and understand how difficult it can be to make sure your crew does a good job and keeps your client happy. I was a concrete foreman for 4 of those years.
Synopsis/recommendation
1. The crew left trash all over the place both outside and in a closet upstairs (see photos, but not a deal breaker for me)
2. The crew didn't put the insulation in the crawl space back after removing it to work. (see photos, but again not a deal breaker)
3. Our contract states that they were suppose to replace the tub faucets with new ones. They did not arrive with a roman faucet so I had to purchase it day of and then was told it would be additional cost of $350 to install it. Here is where our problems began. Not only was the replacement faucet itself suppose to be included in the estimate, but the labor was as well. I was frustrated, but not in the mood to argue with the crew over this. Ultimately, I realized the foreman and myself could resolve this issue after the install.
The turning point/deal breakers
The crew returned to clean up their trash and replace the insulation. The foreman met me an hour or so before his crew came back to clean up and apologize. 'No harm, no foul,' I said; 'I get it; it was late they probably wanted to get home, no worries.' When the foreman arrived, I just began to put a coat of finish on the hardwood floors that I was refinishing prior to us moving in. I specifically told him that 'I was putting this coat on and leaving so tell his guys not to worry about the drywall upstairs; I'll take care of it.'
4. His crew arrived and cleaned the trash up outside. They rang my Ring video doorbell. I did not answer because I was driving back to our rental home. I apparently left the garage door open. CK's crew entered my home without my permission, with no one there and took four steps onto my still drying finish and ruined it. (See photos, this was a deal breaker for me).
5. I spoke to the foreman; he came out and looked at the boot prints in the floor's finish. At first, he apologized and said he wanted to make it right. He asked how much it would be to redo the floors. That's a tough question because I did them so it isn't like I could tell him well we paid x. I told him for me to rerent the machines, pay for the sandpaper, and get another gallon of finish it would cost me $600-800. My time though isn't figured into this. It would take me at least 2-3 days to remove the finish and re-finish them again. Days I did not have. For my time and inconvenience, I didn't really have a reasonable answer to how much. Up until this point they were reasonable so I said, why don't you talk to the owner and ask him what he thinks is reasonable.
6. The crew cut swiss holes everywhere in the house and I understand they needed to cut holes but look at the extra work that was added. (see photos)
Ultimately, the Foreman came back and said the owner was willing to take off $800, but ONLY AFTER THEY CHARGED ME AN ADDITIONAL $350/ faucet install. Essentially, the owner of CK credited us $450. At this point, the story had changed and the foreman began to question whether his guys were the ones who stepped on the floor. My wife, gotta love her, pointed out that her 5' 6 husband does not wear a men's size 14 boot IT WAS 100% CK.
I've called and attempted to reason with them. They stopped returning my calls and sent the bill.
Where we are now, I've paid the bill and am handing this to my lawyer. I hoped prior to filing my lawsuit the company might read this review and reach out to resolve this dispute outside of court,
6. As I began to patch the drywall, I found abandon poly pipes that were to be removed (see photos).
7. One hose fixture is broke and the other one is leaking (see photos).
Durham, NC
Plumber
I have used Capital Plumbing on several occasions. Their response is fast and the service is great. They are my go to plumbing repair/installation service company. Their prices are beyond fair and I would definitely recommend them to anyone….in fact I even recommend them to my Mom for some plumbing repairs.
901 U.S. Hwy 70A, Hillsborough, NC 27278
Will was courteous and professional. He found my problem immediately and had it fixed quickly. I will definitely recommend your company to others! Thank you! 😁
2820 N Roxboro St, Durham, NC 27704