Best Commercial Service in Durham NC

Chris and his staff are very professional, show up on time, and his quotes are always right on. I wouldn't call anyone else to do repairs or for remodeling.

Let me start by saying how satisfied I am with the work David Dobbs did today. I'll called him at 7:20 this morning, he called me back in two minutes, and excepted the my job to replace the water heater. David told me he would arrive at my place at noon but to my surprise he was here 15 minutes early. After a 40 minute diagnosis, he was off to the plumbing supply house to get all the materials needed to replace the bad water heater. At 3-ish we were sitting at my table for payment, the water heater was installed, and David was on his way. I would recommend David to anyone because he's courteous , affordable, and gets the job done in a timely manner.

the owner was very professional fixed my sink and replaced my garbage disposal very quickly. he cleaned up the mess and threw away my old one. i highly recommend him.

I had a plumbing emergency over the weekend, and was able to get Sam out the next day to help. While he couldn’t solve the problem (due to no fault of his own, just happened that the blockage was on the city side of the sewer line) he was friendly, efficient, and worked hard to try to solve my problem. It was definitely expensive, but Sam was very up front and honest about the cost. And I would expect the cost for any emergency plumbing services to be relatively expensive. I appreciated the transparency, and how hard he worked to attempt to solve my problem. I would definitely call again if (Heaven forbid) I ever needed any urgent plumbing assistance.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Great dudes, let you hang out and spend time in your own house as you should, and provided quality service.

Just had our leaking water heater replaced by Brian. What a pleasure to deal with a professional that knows what he’s doing and seems to really care about the level of service he is providing.Also, very competitive pricing!

We used CDK Plumbing to plumb a bathroom and two extra sink areas in a basement we are finishing. The first time they came out they were professional and courteous. Yesterday, the came out to finish the job, since the drywall and painting was done, by putting in the toilet and sink. The first problem with communication came when they failed to call me or my husband to let us know they were coming out. I was surprised when they rang the doorbell as I was getting ready to leave for work. Since I didn't know they were coming, I had not arranged to work from home nor did I have anyone who was able to stay at the house that day. I let them in, showed them around and told them to call me if they needed anything. I remarked that the lead guy was not the same one who had been out here doing the work the first time. When I came home, I was surprised to find 8 holes in the ceiling where they were looking for a valve shut-off. Many of the holes are as big as my head. First of all, I think they should have written down where they had installed the valve on our paperwork, so that if they weren't going to send the same guy out, it would have been well documented. Alternatively, in this age of camera phones, they could have taken pictures after everything was installed, to document where they had installed all the valves - this is what the electrician had done. Finally, NOBODY CALLED US! I would think it would be a policy that if you were to cut into the drywall, you would CALL THE HOMEOWNER first. We remembered where the valves were installed and could have, with a 5 minute phone call, instructed them on the location so that they would have had to only make one or maybe two holes looking for it - NOT 8! I cannot fathom what when through their heads after hole, say 5, to not think - maybe I should contact the homeowner and let them know I'm turning their brand new, perfect, expensive, painted drywall into swiss cheese. At no point in time were either my husband nor I contacted by them. Not even when they were done; so we were left to discover this mistake by ourselves. This company waisted time (how long does it take to cut 8 separate holes? how long will it take us to fix 8 separate holes?) and money (How much will it cost us, an expense that they say is ours deal with). Communication is cheap and easy. Communication is the key to a happy homeowner. A 5 minute call would have saved the company from this bad review. I would not recommend CDK Plumbing until they review their communication policy and make sure they keep the homeowners in the loop.

Update: I have now spoken with our contractor, who takes partial responsibility for the above situations, since he approved ONE hole to be cut into the ceiling. The owner of CDK has also called and apologized for the mistake. I appreciate how he took responsibility for the situation. He has promised to pay for the repair. Therefore I am raising my review by one star.

Mr. Lane was very responsive, professional and good conversationalist - we texted pictures back and forth before the plumber could arrive and he helped me shut off the water at the front of my house to prevent further damage. 10 out of 10 experience. Highly recommend - Claude Pope

I found my water heater didn't work when I was back to town, and I tried to call a water heater service provider, but no further response on my case. Then I submitted a query online to Joseph Rose, Ethan responded my question almost in two minutes, and my problem is fixed in the same day!
I am really expressed by the quick response and professional services provided by Ethan. He explained the structure and principle of water heater to me in details, and provided several tips and tricks for water heater daily usages.
High recommend Joseph Rose Plumbing! A great team with high quality services.

While the service was pricier than I anticipated, the service was excellent. I appreciate the quick response time of the team and that they came prepared to fix everything on the spot.

Simo Messaoudi went above and beyond during the service call. He identified a configuration issue with my recently installed HVAC system that others never noticed during the installation, post project inspection and 2 subsequent service calls. Not only is extremely knowledgeable and personable, he was very patient while answering my many questions.

Joe and his team at Axis replumbed our house as part of a sale. The plumbing work was professional and finished on time.

Dalton from Bar D plumbing was great. On time, professional, and very respectful, considering I know NOTHING about plumbing. Will use them again if needed.

Five stars, which I don't often give. In general, competitive pricing and high-quality work. Specifically, we had a gas hot water system installed in our somewhat odd house; potential problems were resolved efficiently, and the rates charged were very good.

Not much to say other then GREAT JOB!!!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.