Best Broken Water Heater in Durham NC

Very reliable, trustworthy. Will be there when he says he will. Would definitely recommend!

Very professional, very nice, very good price, job well done by plumber, I’m and out in no time! Would definitely call again if needed

**CUSTOMER ADVISORY**

If you're considering hiring Full Stack Plumbing, a word of advice: DO NOT sign their Acknowledgement Paragraph or their Waiver of Liability and Hold Harmless Agreement!

If my experience is their standard practice, you'll be presented with those forms on an iPad for signature, after the work is done and with no advance time to read the documents or determine whether the work actually was satisfactorily completed. For most plumbing work, and particularly work on a sewer line (as in my situation), there's no way to know at that moment whether the work was properly and satisfactorily completed. Until there's been a chance to use the plumbing, any unresolved problems will be undiscovered.

The Waiver of Liability and Hold Harmless Agreement is particularly overreaching. It purports to be a waiver of ALL claims against Full Stack and its employees for ANY damage, loss or injury caused by ANYTHING they did, including as a result of their gross negligence. It also says it's a waiver of the right to bring any claim or lawsuit or seek any damages for any loss caused by Full Stack. So, according to their form, they could act in a grossly negligent manner, or intentionally cause damage, and they'd claim they're not responsible. I've dealt with a lot of contractors and contractor waivers over the years, and this is the most overreaching form I've seen.

If you're dissatisfied with Full Stack's work (as I was), and later try to reach a settlement, they'll point to their documents and say they have no obligation to resolve the situation. When you tell them you'll dispute a charge with your credit card company (a consumer's right under federal credit policies), they'll threaten to sue you. Apparently, their waiver of the right to bring legal claims only goes one way.

Full Stack came twice to clear a root ball in our main sewer line using hydrojetting equipment (they said their root cutting equipment was broken), but failed to eliminate the roots (see photos below). After their first visit, they failed to properly re-connect a sewer cleanout, resulting in a sewage spill in the forest. They charged an exorbitant amount for those two visits, without providing any estimate in advance, just a total presented at the end (their explanation for the high charge was that hydrojetting equipmenet is expensive). I then called Roto-Rooter, which was able to quickly remove the roots from the sewer line, and its bill was 1/3 the amount Full Stack charged.

There are plenty of plumbing options to choose from. If you decide to hire Full Stack, don't sign their overreaching and questionable documents!

CDK plumbing is fabulous! I highly recommend them. We have been dealing with water heater and hot water issues since building our house 2.5 years ago. CDK was our third plumber and Dan was able to diagnose the problem immediately and worked with us to resolve the issue which involved a new water heater and recirculation pump. And the underlying issue was something the builder's plumber should have been aware of + the inspector who didn't catch it.

Very satisfied with the info he gave us. Glad it's going to he taken out and a new unit put in with someone we can trust.

I removed a closet / pantry as part of a kitchen remodel. There were supply lines and waste lines for an upstairs laundry room located in one of the walls for removal. Warren & Sons relocated the lines to another wall location that was to remain. They did great work, were very nice in my home, left the job neat, and gave me a great price. I would recommend Brandon and his crew to anyone.

Have used Devlin on 2 separate occasions with great results. Highly recommend them for jobs both large and small.

A fencing company hit our main water line leaving us with no water. Called Wake Forest Plumbing and they had a guy out within a few hours. They were very fair with us, made the repair, and had our water back on within 45 minutes. Great customer service and honest and fair with the prices charged. I appreciate them getting us up and running quickly and cost efficiently!

Busted water line in the ceiling

Great service, professionally done, timely and personable.

Toilel installation.
Removed old toilet installed new toilet.

Wayne 3112 cleaned the root out from the sewer pipe and tested. It was fast job! He did excellent job! I'll call Roto-rooter again in the future.

No words can convey the promptness and excellence and professionalism that was displayed by Dustin. Thank You!!!!!

They needed to come back because the line out to my septic was clogged again after just two months. Although the problem was that there were roots in the outside line, and I need to do a more substantial repair ASAP, they still cleaned the line and made things working well for the time being. They spent five fours here and did not charge for this call, since they had been here fairly recently for the same problem. They told me they couldn't warrenty this work any further since the problem is in the outside line and that needs to be dealt with -- and I think that's fair. The plumber, Erik, did a very thorough job and left the bathroom as clean (cleaner!) than when he arrived. I appreciated the service.

These guys were great. They were out at my house less than 90 minutes after I contacted them. I thought it was an issue with the fill tank, but they quickly diagnosed it was the shut off valve and replaced it. I’d call them again for any plumbing need.

Super helpful on the phone and very efficient, friendly and knowledgable in person. Will definitely use them again!

Josh and his crew helped us out when we discovered the gas line to our oven was improperly installed. Josh was very easy to work with, personable, up-front, fair, and responsive. That means a lot! I can tell he cares about his customers and doing a good job. Thank you, Josh! (But... if he promises you a loaf of homemade bread, don't hold your breath!)

We had a very positive experience with Wayne (3112)! He took care of our problem quickly. Wayne was professional and kind, and we are glad that this issue was solved without any hassle and for a fair price!