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Redco Plumbing & Restoration

Redco Plumbing & Restoration


Durham NC

Description


24 Hour Plumbing & Water Restoration Services

SERVICES


Reviews


Tatia Davis
Tatia Davis
a year ago
Redco is definitely going to be my go-to company for plumbing! The entire team was friendly, knowledgeable and efficient. Though my water heater was in the attic and hard to remove, they worked 5pm to midnight to endure that I had hot water! I would wholeheartedly recommend Redco if you want too-notch service!

Jim Enright
Jim Enright
2 weeks ago
Fast, efficient, and fairly priced. Had a water leak when out of state. Redco folks communicated well, kept me updated on the repairs, and most helpful. Definitely recommend.

Alex Watson
Alex Watson
10 months ago
Put in a new shower valve for us on the weekend because we couldn’t use our shower, they are very professional, good at communicating, and did a wonderful job

Robert D. Hewson
Robert D. Hewson
11 months ago
came late at night and was still reasonably priced

J G
J G
7 months ago
Very quick to respond and price was fair.

lee norris
lee norris
9 months ago
They showed up, we’re incredibly professional and did a great job

Melody Minor
Melody Minor
a year ago

Ann J.
Ann J.
a year ago

Gabby Tori
Gabby Tori
10 months ago
We called many 24/7 companies in the area and REDCO Plumbing was the only one available to send someone to come check out our hot water heater at 1am. We got Kay (Kassiem) as our tech and he was super helpful, gave us different options, and got there quicker than expected! He even reached out the following day to see if we had any other questions. Really great customer service, we’ll definitely use REDCO plumbing in the future!

aj park
aj park
a year ago

Ed Pope
Ed Pope
3 weeks ago
Fast service and did a great job !!!!

Bridget Echols
Bridget Echols
a year ago
Pleasant and inform you of what cause your drain to clog

Joyce Holmes
Joyce Holmes
2 weeks ago
Redco listened carefully, was very informative and prompt.

David Joyce
David Joyce
8 months ago
This is the first and only call you should make. I called Redco at 4:25, on a Sunday. They arrived at 5:15. The two gentlemen that helped me with a clogged drain were professional and courteous. They solved the problem quickly and cleanly, and for a very satisfactory price. I recommend Redco to anyone with a plumbing emergency.

Caroline Wadman
Caroline Wadman
a year ago
We called Redco plumbing around 11:30pm on a Friday night. A live human answered our call quickly (many other companies had an automated system that took forever) and he was responsive and got a team to our house within an hour. The two techs were here for almost 4 hours trying to figure out why our bathroom and first floor was flooding and the shower was backed up. These two guys were absolutely amazing. One if their machines broke trying to clear the pipes and the bigger machine got stuck because the issue was so big. Unfortunately, with a broken and stuck machine, there was nothing more to be done. By 9:30am one of the techs that was here overnight and another tech were here working on the issue. They fixed the issue, cleaned up and set us up to change out the pump so this doesn’t happen again. All three techs that we worked with went above and beyond and we will continue using them for all of our plumbing needs!!!

Parker Parish
Parker Parish
10 months ago

Rhonda Rong
Rhonda Rong
10 months ago
The main faucet is leaking, even when it’s turned off. He came fast and did a great job. He’s very professional. Sure I will call this company in the future.

Sean Thompson
Sean Thompson
8 months ago
Kasseim and his team were responsive and fixed my clogged tub in quick order. They also went the extra mile to check the pipes from another room feeding into the clog. Very good communication and knowledge, would use again.

Parrisha Betts
Parrisha Betts
a year ago
Awesome service! Knowledgeable, friendly, professional and honest! KC explained everything to us and gave us options and price points throughout the process. We were very pleased and will definitely use them in the future if we have any issues.

Chip Hutchinson
Chip Hutchinson
9 months ago
I called to get a set of keys out of the toilet that were accidentally drooped. When the plumber, arrived he told me it would $175 for just coming out, $250 to go into the toilet, and $ for this $ for that .. none of this has been communicated prior to his arrival. I told him to leave but did pay the $175 service fee. The next day .. another plumber came out and retrieved my keys. I shouldn’t have paid the $175 but ? Idk 🤷🏼‍♂️..

Ralph Anthony C. Basco
Ralph Anthony C. Basco
a year ago

I'Egypt Earth-Colon
I'Egypt Earth-Colon
a year ago
I can’t say enough about this company. I called them at 5:00 pm. They came right away. I also like the fact they explain everything to myself, husband and landlord. They promised they will get me up and running again. They did just that. I appreciate the company so much. I’m beyond pleased.

Tim Zoley
Tim Zoley
7 months ago
KC was very professional and friendly. And most important he was there in less than 2 hours after the call. He had a difficult job to do for us since this was a tough clog but finally got it, very happy. If you’re highly price sensitive maybe want to check around but the service is top notch. Thanks again. Will use them again.

Shannon Hewett
Shannon Hewett
3 months ago
I called Redco when I had a leak and my water would not shut completely off. They were responsive and sent someone out soon to check it out. They were able to replace the faucets for my my washing machine and they replaced my water shut off knob for a new valve. They completed this on a Friday evening. I will need a plumber for a new kitchen faucet very soon, and I would not hesitate to have Redco come out and do thet project.

Matthew Jiang
Matthew Jiang
a year ago

Michael Hill
Michael Hill
8 months ago

adonis lee
adonis lee
a year ago
Extremely professional very punctual very reasonable pricing came when I drop of a dime and fix my needs that's what I get for trying to be a plumber but thank God for Redco Plumbing

Harriet Khermiche
Harriet Khermiche
a year ago
Doing business with them is worth the money. Kind, caring, very professional, looking out for the best interests of his customers.

V M
V M
a year ago
- on time and very responsive.
- charged ~250$ to unjam a garbage disposal.
- The technician said the garbage disposal needs repair just to unjam it which takes about a minute.
- I did not like the part where the technician assumed me dumb and kept me blindsided that the disposal needs a repair, portraying it be a blown up situation. Said the drain is clogged which could be a resaon the dishwasher not draining... etc etc.. all the while it being a jammed blade.
- initially told the diagnosis is 130$ and that would be it if the fix is simple, but ended up charging 100 bucks more to unjam it.

- Wouldn't call them again, it didnt seem to be a trustworthy service.

ravi shankar
ravi shankar
10 months ago

Alissa Willett
Alissa Willett
11 months ago

Karen Walton
Karen Walton
10 months ago
I cannot thank them enough. We had a bad to worse situation in the bathroom of our house, not to mention it was over the weekend. I was referred through Thumbtack. I was contacted within 5 minutes of placing a request, the staff came out 2 hours after that. For a Saturday, that is beyond impressive! They helped! Thank you Redco!

Asher Texeira
Asher Texeira
3 weeks ago
Do not use this company, they are crooks. It became very clear to my wife and I that they take advantage of customers quite often. We contacted the company after we redid our hardwood floors ourselves. We had to remove the toilet to install the new flooring and then put the toilet back together. When we couldn’t get the toilet to sit flush after many tries we called for assistance. Normally we do almost everything ourselves however we had relatives visiting the next day and need the toilet working again.

They first sounded understanding and said they could come by and take a look. They scheduled an appointment first but next showed up. It was then rescheduled to the next morning. Then about three minutes before they arrived, I received a text saying it would be $150 service charge. This was never mentioned prior and it was conveniently only sent right before they knocked on our door, I didn’t even have to to cancel.

They then were in our home from maybe 5 mins at most, and told us some false information, said the entire floor and toilet needed to be redone and it would cost $975. We asked how they could lie and charge such an amount to just screw back in the toilet. He proceeded to negotiate the price down until we agreed. We asked them to leave.

After he left we tried a different tactic and got a smaller thin wax ring and the toilet finally sat flush with no issues. It didn’t cost us nearly 1K to just get the toilet to sit properly.

It’s was very VERY CLEAR, these guys are scammers!! Do not use them!!!

Mari Baenen
Mari Baenen
a year ago

Lisa Moldovan
Lisa Moldovan
6 months ago

Nora Charland
Nora Charland
a year ago
Responded amazingly fast. Work was completed with expert knowledge. Will use this company again and recommend to friends

Barbara Meadows
Barbara Meadows
11 months ago
They finished the entire job in four hours!

Janine Bruinenberg
Janine Bruinenberg
a year ago
Very quick and responsive and
Professional .
Will keep them doing maintenance every six months.
I highly recommend.

Steven Myers
Steven Myers
a year ago
Saved my life! Absolutely professional and set my mind at ease on arrival!

Stanley Spaulding
Stanley Spaulding
10 months ago
They were very responsive and professional. Quality work was done.

Nic
Nic
a year ago
I had a drain clogged at 430 on a Friday! I truly wasn't expecting to get service today. But KC with Redco replied back, called me to get an understanding of what the problem was and was at my house within an hour! He asset the problem and explained it to me as he was fixing the issue. Professional the entire time as well as keeping me in the loop of what was going on. Will definitely use this company again. Flawless customer service!

Ray&Day Bryant
Ray&Day Bryant
a year ago
Master bath needed a new faucet. Redco plumbing came and replaced it. We have Covid concerns about who comes in our home, they made us feel comfortable by wearing proper coverings. Very good work, cost was good, and they cleaned up afterwards.

Travis Irving
Travis Irving
a year ago
Great quick service and will definitely use again if needed in the future!

Ruth Ann Savage
Ruth Ann Savage
2 months ago
Toilet in powder room, wax seal leaking. I went online and searched for plumber near me. I chose Redco. I made appointment for next day. Plumber was on time, courteous. He assessed what was wrong, made the repair and was gone in 45 minutes. I also needed a new water turn off valve, which he replaced. Very easy scheduling, very nice customer service and very efficient work.
Thank you Redco!!

Butterfly27 Bond
Butterfly27 Bond
a year ago

Justin Gordon
Justin Gordon
a year ago

Kerianne Gilmartin
Kerianne Gilmartin
a year ago
Highly recommend Redco. They were very response, and quickly came to address my concerns at a time that worked best for my schedule! Very easy to work with, friendly and professional!

Sudeep Chandak
Sudeep Chandak
4 months ago
Had an emergency Hot Water Heater leak issue on Friday morning and also water was getting really hot. The leak was getting bigger and water turnoff did not work. Redco was very responsive and send person ASAP. They were able to remove old and and install new tank with getting required permit and finished the job late on Friday night so we could open for business on Monday morning. They even made trips on Sat & Sunday to check everything was working as expected. Customer service was top notch. I recommend them for any Plumbing work.

Ryan Ghusayni
Ryan Ghusayni
a week ago

LaVerne James
LaVerne James
a year ago
I received exceptional service and would definitely recommend Redco to my family and friends!!

Robyn Rease
Robyn Rease
11 months ago
Kassim and his team were incredible! Professional. Punctual. Excellent work. My bathroom sink was completely clogged. They unclogged it and left the bathroom spotless!!! I will use this company for all my future plumbing needs.

Celeste Sivori
Celeste Sivori
9 months ago
I highly recommend Redco Plumbing! Kassiem was great — very easy to communicate and coordinate with. Professional, responsive, and quick to get the work scheduled and completed. I will absolutely use this company in the future.

Grady Johnson
Grady Johnson
a year ago
My company had an after hour (9:00 PM on a Sunday) plumbing emergency! One call the plumber was on the way! I was blown away by professional response to call and top notch repair work! Amazing company and wonderful team of people! They are my first call from now own.

Sayantan Bhattacharya
Sayantan Bhattacharya
a year ago
I had an issue with garbage disposal installation on Sunday. He helped me over face time to troubleshoot the issue and it worked ! Thank you for your help!

Chris Russo
Chris Russo
a year ago
I dealt with Kay entirely remotely. He helped me understand exactly what was going on over video calls while troubleshooting and being sensitive to cost options. He was shockingly attentive and wanted to address things as quickly as possible to make for a good experience for my guests. Highly recommend him and the company.

Eldred Farrar
Eldred Farrar
7 months ago
Professional staff. Hardworking with a great attitude.

Qiana Howard
Qiana Howard
a year ago
I will always use this company !! Very professional !! Got my work done in a timely fashion. I will definitely be letting everyone know to use this company for all of there plumbing needs !!!

gary davis
gary davis
5 months ago
Corey did a great job installing the new drain

Angela Sequeira
Angela Sequeira
a year ago
The company removed and Hual away garbage left behind by the previous renters. They did a great job.

Gary Johnson
Gary Johnson
9 months ago
Fast response on pipe repair

L Hill
L Hill
6 months ago
Dishwasher plumbing set uo

Heather Smith
Heather Smith
8 months ago
My water heater started leaking and I needed to get it replaced asap and I called over 12 numbers to try to get a plumber the very next day and Redco was the only one who rushed to get here to replace the water heater for me. I appreciate how fast they were and professional. I would recommend them!

Dustin McCaughey
Dustin McCaughey
a year ago
KC was the main plumber who helped us, but a few guys from their team came out to assist. They were all kind and professional. KC was a really nice guy, did great work, and fixed the whole problem. He was on-time, stayed until he got the job done, and cleaned up after himself. No shortcuts. It can be hard to get quality work done like this, especially when you are renting. Really nice team to work with. I would and will use them again on my own properties in the future.

Shontae Love
Shontae Love
6 months ago
Very professional, on time and reliable ! High recommended

Greg Volpe
Greg Volpe
7 months ago
Had a great experience with this company. They were super prompt, great communication, and were very upfront about their pricing. Had a great experience, I will call them again.

LEROY LITTLE
LEROY LITTLE
a year ago
amazing I give this company and their Services 5 star . They’re cordial and definitely professionals . I will be recommending and giving referrals as well. A+

Carson Boone
Carson Boone
4 months ago

Ken M (KML)
Ken M (KML)
a year ago

Ryan Johnsen
Ryan Johnsen
5 months ago
Spectacular job by the guys who came to replace my hot water heater . Very professional and fun to work with. I've found my plumbing service that I'll be using for now on.

chris morris
chris morris
8 months ago
Redco came to the rescue when we had some pipes burst on Christmas Eve! They kept me posted on their schedule and got the work done well the same day.

dee Dee
dee Dee
6 months ago
The guy running the show Kassiem is absolutely rude . No need to hire if that that's how they talk to customers .Needs to do some customer service training . Talks to you like gum on the bottom of his shoe .

alexis graves
alexis graves
3 months ago
Very professional, they went right to the best solutions to the problem. I was scheduled right away, they were on time and worked efficiently. Not cheap but a very good value.

Sydney Turcotte
Sydney Turcotte
a year ago
Impressed by how shockingly well they did and quick! Roto Rooter quoted me 925 for the shower repair. Redco flawlessly repaired the shower (it even works more smoothly now than before!) PLUS fixed toilet seal - BOTH for 675. Plumbing can be expensive but I feel like they charged a fair amount for both jobs. VERY happy and will use them again :)

Margaret Gresham
Margaret Gresham
a year ago
Can boy say enough great things about KC and his team. I had a late night Plumbing issue and he responded within minutes. Came out, diagnosed the issue and repaired my toilet first thing in the morning. 10/5 stars if I could!

Bill Waters
Bill Waters
a year ago
These guys were great. They were out at my house less than 90 minutes after I contacted them. I thought it was an issue with the fill tank, but they quickly diagnosed it was the shut off valve and replaced it. I’d call them again for any plumbing need.

Rebecca Ballew
Rebecca Ballew
a year ago
Redco plumbing was excellent! They were able to come same day. The technician was friendly and considerate and got the job done quickly. I would definitely call them again!

Cameron Self
Cameron Self
a year ago
Had a leak that came from nowhere had 2 different plumbers come out quoted me very high and never told me the actual problem, found this company got them to come by they found the issue and fixed immediately at great price thanks again!

Jerome Ramsey
Jerome Ramsey
a year ago
KC and Randy were professional, knowledgeable and informative. I am totally satisfied was would recommend Redco without hesitation.

Audrey Boyles
Audrey Boyles
a year ago
Kassiem was fantastic! Super personable, communicative and did a great job! Will definitely use Redco again when needed.

Mike Rob
Mike Rob
a year ago
Redco responded to the job request quickly, was professional, polite and in and out in no time. Would surely use them again and highly recommend to others.

Eula Tabamo
Eula Tabamo
a year ago
KC was very professional and on time. He was very helpful answered all our questions. I highly recommend his service!

Doug McGuire
Doug McGuire
5 hours ago
Service was professional, friendly, thorough, and the team made sure everything was back in place and done before they left. I highly recommend this company.

Greyson Davis
Greyson Davis
4 months ago
Update to what’s below:
It turned out the leak returned shortly after Cory left. I let them know and Cory returned and truly fixed it for no cost. We have a well system so the sediment needed to be cleaned more thoroughly.

This indeed was a challenging job. I appreciate their desire to make it right.

I had a leaky shower faucet. The cylinder and cartridge needed removed but was damaged.

I provided the new cartridge and trim kit.

Cory was on time and professional. Removing the cartridge was a beast of a job. I’m ver grateful Cory got it out, replaced it and put the kit on.

Only two issues prevent me from giving a five star rating.

He did leave the floor of the shower dirty and there were some sharp pieces of the previous cylinder left there.

I was not given any cost info up front and he struggled to explain why there was a line item for the new cylinder which I provided.

I was more than willing to pay for labor but shouldn’t need to pay for any parts.

Ultimately we agreed the line item ultimately represented labor after we reduced the cost. But it was an odd way of characterizing the work.

Overall I do recommend Redco as they are prompt to respond and do the job correctly.

Renita Suitt
Renita Suitt
a year ago
I really liked KCi and Say they were very efficient effective thorough prompt courteous and friendly and very open and knowledgeable about the situation

Jeffrey Nelson
Jeffrey Nelson
7 months ago
We worked with Kay and had a great experience. The first diagnosis of the problem didn’t end up being enough, and he came back and advocated for a decreased total cost since the first work didn’t fix the problem. We’ll use them again.

Terrence Pearce
Terrence Pearce
4 months ago
Very knowledgeable. Showed up on time and went above and beyond helping me to never make the same mistake again!!!

Jim Cobb
Jim Cobb
a year ago
Redco installed a gas hot water heater. I called and the same day Redco installed a new hot water heater. They did an excellent job. I would recommend them very professional company.

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