Best Air Conditioning Maintenance in Durham NC

Another great service call by Streamline. 2 tankless water heaters installed. Entire crew was personable, approachable, and answered all my questions.

ARS was called to our rental unit that my daughter lives in; the HVAC wouldn't turn on. The tech was in the house for about five minutes and immediately found that the toggle switch( looks like a light switch ) had been turned off in the HVAC closet. My daughter is very detail oriented but may have flipped it off. She noted the time when he left. We called and asked ARS if they would reduce the $109 service call as there was no diagnostics and it took no time at all. The receptionist said the tech noted he was there for 20 minutes and, yes, it was a flipped switch. If my daughter was someone else I wouldn't be upset but she is a very honest person who admits her mistakes. She didn't make one when she noted the time. I am more than disappointed that ARS wouldn't reduce this fee in this instance. Twenty minutes is not five, good business practice would have been to be somewhat lenient on the fee. This was a lesson in who to trust next time.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

I chose Legacy Plumbing initially based on online reviews. The first job was small: replacing a kitchen faucet. Joe Hollis was the plumber assigned for that job. I was !@#$%^ impressed with Joe: professionally competent, clean, and literate (presented a well written invoice, reasonably priced). I came back to Legacy for a larger job, replacing all our toilets; I returned because of Joe. Joe Hollis is the !@#$%^ man! I continue to do business with Legacy Plumbing because of Joe Hollis. He does a quality job; he's a quality man! You cannot go wrong with Legacy Plumbing, and especially, Joe Hollis.

Fred was very helpful and professional. He didn’t leave until the job was done right, even spending an extended amount of time to find the correct part to complete the job. The team did a great job communicating which is a huge plus for me when dealing with vendors and service providers. I would recommend this business to anyone.

Raymond did a prompt, thorough, comprehensive review of our system and fixed the problem rapidly. Price was within expectations.

I don’t know what another service would have cost, so I can’t place a value on it or have a comparison factor. But I do know that I called late in the afternoon and they had Will out the next morning. He solved the blockage issue and he explained everything and the costs involved. Fabulous service and super nice people!

expensive!! Replacing the capacitor $320 and diagnostic $69. Thought that other company would waived the diagnostic fee if we have the service. So we paid $389 just to replace the capacitor.....2 weeks ago

Alex was sure to thoroughly understand the project and our expectations in order to provide an accurate quote.

Very responsive, Joe scheduled an appointment quickly after the request for service. He arrived on time and promptly made the repair. He stands behind his work, highly concerned about doing and making things right!