Best Unit Installation in Anchorage AK

Sean did an excellent job and explained what he was doing and why which I appreciated

Took my dad standing there on the second visit to get the tech to fix the problem. 10

After the first visit, I was fairly certain it wasn't fixed and the tech tried to convince me it was.

After the tech left, on the second visit, my dad had to take out the glass and reset the logs so that the pilot light would light correctly.

UPDATE: I wasn't concerned that the tech had to leave to get a part. It was that AFTER the first service call, he didn't believe me that it wasn't fixed, and I had to try MANY things before he would believe it wasn't fixed, and I scheduled a second service call.

AND you'll note that I mentioned above that AFTER THE TECH LEFT the SECOND call in which theoretically he had fixed things, THE LOGS were installed incorrectly and my dad had to disassemble the fireplace to fix so that the pilot would light.

I literally planned to have a my dad there with him, because I suspected that I as a woman, would again not be believed that it was broken.

Removing a star for the lack productive in the response from company.

We had scheduled Keith to show up at 8:30 am and I was very pleased to see him pull into my driveway at 8:30. Punctuality is wonderful. Keith is very knowledgeable and helpful and explained to us what he did for our preventative maintenance. He also gave us a warning about the lifespan that was left in our heater and when we would need to begin thinking about the replacement of our system. Keith did not try to hard sell us and was very informative about the current line of furnaces and options that we will need to consider when the time is right.Sincerely,Matt Sims

very friendly and professional, did great work with an incredibly fair price. installed a new water heater in less than 2 hours. most other plumbers said it would take 4-5 hours and cost upwards of $1000. definitely gonna call them back if we have any more plumbing needs.

Used these guys when our boiler stopped circulating hot water. Craig showed up on time, was courteous and professional, and diagnosed the problem quickly. We've set up an annual service check with them, based on the service we received. I highly recommend calling them if you need service on your boiler system.

David was awesome and did a great job at fixing our tankless water heater quick! Highly recommend this company!

Service was awesome Don fixed our broiler at a moments notice. we were out of heat at -10 and he did everything in his power to get us up and running in an emergency situation.

Was told by receptionist upon calling to see about getting someone to come have a look at a leak that they very busy schedule and they may be able to come out within the next day or so but couldn't make any promises And while I appreciate your honesty regarding your carelessness for potential business, I thought it to be quite rude and off putting. I'm sure someone else in Anchorage will be more receptive of my business. You could probably care less because your schedule is so full you don't need my business, but this is damaging to your reputation and I would recommend discussing such with your front line because they're going to drive away clients.

Solid guy who knows what he's doing. Tom came out on pretty short notice and fixed our leaky and damaged shower faucet. His prices are fair and he's a real pleasure to work with. Thanks Tom

Raul installed my Lennox variable speed furnace and Paul put in an Air Scrubber Advanced-my home now smells like a walk in a misty forest and is as toasty as I need it to be. I have always been impressed with the quality customer service, care, and parts used by Moore Heating. Jason is great and very responsive and always transparent with every estimate. I always recommend Moore heating to my coworkers for their HVAC needs.

Best in town