James Bushey (9Pin Murphy)

2 years ago

Quick and professional. Zach was awesome. He explained the repairs and made everything easy. Would recommend them to anyone.

Alex Coker

a year ago

Zack and Dave came out and helped us out. They were super friendly and proffesional. They showed me what they were doing and were very personable. The dog loved em. Im gonna keep Rock Solid at the top of my list.

Dan Tucker

6 months ago

NO HEAT with a forced air system. In the middle of winter, in the middle of a snowstorm. Ugh!
Rock Solid said they'd be there to look at it - and they were there promptly. They looked. They figured out that a thermostat had failed and needed replaced - in addition to a couple of vacuum-operated switches on the heater not working right.
I replace the thermostat while they fixed the heater. They told me that the switches were notorious for intermittent operation/failure, and that they were commonly frustrating to locate - but they were still working a week later, so we held tight.
Three-hundred and sixty three days later...those same switches acted up again AND THEY CAME OUT UNDER WARRANTY and got the unit going again! It was a rental of ours and we were BLOWN AWAY! WOW!
We ordered new switches, and they came out and replaced them - for the simple cost of a service call!
THAT'S customer service!
I just called them to work on a problem for my neighbor. They'll perform perfectly on that one too.
Thanks, Rock Solid. You are truly ROCK SOLID!
We were ecstatic. That was the FIRST exceptional service from them.

Shara Jo H.

7 years ago

It is one thing to make a mistake, it's another to not even attempt to make it right. Left us hanging out to dry and fighting for months to get his insurance to pay for the damages!

Micah Weinstein

2 years ago

Our furnace would not stay running to maintain our desired temperature in our home. Rock Solid technician David responded within an hour of our call, and was able to diagnosis the problem and make the necessary repairs. He also had the parts we needed in his van. I felt very comfortable with David's confidence and ability to repair our furnace. It has been running great since the repair. I would definitely use Rock Solid Plumbing and Heating again.Thank you David!

Nick Benshetler

a month ago

Chris and his crew are awesome. I had them do my underground before my slab was poured and they knocked it out in a day as scheduled. They also did all my rough in plumbing, Installing my boiler, water heater, fixtures, etc. Everything came out great and I love the finished product.

Chris has a ton of knowledge and is very honest. He will always lead you down the right path.

Emily Hafen

2 years ago

Jason and Dave from Rock Solid Plumbing were professional and polite. They helped us with multiple jobs around the house dealing with plumbing and venting. They were always on time and cleaned up any mess from installation. They weren’t annoyed by questions and let my curious children watch them work. Their prices were fair and I felt comfortable with Jason and Dave working in our home. Thanks!

Garrett Burk

2 years ago

Jason came right away to fix our leaking well water sediment filter valve. He was professional and had all the tools he needed. He cleaned up his work area and provided an invoice.

Rent in the Valley

2 years ago

we wanted to express our gratitude towards the Rock Solid Plumbing and Heating team. Rock Solid has been our trusted vendor for quite some time, and has not once let us down. Their highly motivated, constructive, and versatile team is available at any moments notice, and continuously displays professional courtesy for ourselves regardless of the time, service, or issue faced with.

Skip Bourgeois

2 years ago

Rock Solid was able to very quickly get in and replace my leaky water heater. Their install team was great, their price was reasonable, and their communication before, during, and after the install was top notch. I will definitely use them again the next time I need plumbing and heating work done!

Carol Harris

a year ago

Excellent work! Jason and Dave got everything hooked up quickly and everything works wonderfully. Great job guys!

R B

a year ago

I usually just read reviews but decided to contribute one as I was impressed with Rock Solid service. Zack was prompt, courteous and knowledgeable. It was great they had office staff available during normal work hours to setup appointments and great they had parts stocked on their service truck to promptly repair our furnace. Will definitely use them again!

Thomas Walker

5 years ago

Awesome service, I called needing a pressure tank replacement to prevent failure of newly replaced well pump. They shoe horned us in on a Friday afternoon to keep us from having to wait until Monday. They came highly recommended and I wish to continue the trend.

Scott Williams

a year ago

After two months of enduring a cold house because of a faulty in-floor heat system, Zack with Rock Solid solved the issue. I had two companies come in before Rock Solid who replaced parts and gave theories, but did not fix the problem. Zack and Chris took the time to analyze and test all the electrical and pressure systems of my in-floor system. They figured out the problem and were quick to resolve the issue. I finally have my Plumber Guy with Rock Solid. I would highly recommend them to anyone needing plumbing and heating service.

Deasia Claxton

2 years ago

Jake McDonald

2 years ago

Water heater went out over Christmas Eve night. After finding out what the problem was I tried to find the part locally and was unsuccessful. Called Noritz direct and they said call a plumber. Called Rock Solid and they said they would try and fit me in the next day if they had time. They called me and said they could fit me in between 10-2. Jason called me at 930 saying they were on their way. Jason and Mark arrived and contacted Noritz and found out the part was under warranty. Even gave me a quick run through on my water filter while we waited on hold for Noritz. Now we wait for the part to be overnighted the day before New Years Eve. If I had called Rock Solid right away, we would have had it fixed already.

Jillian WIlliams

4 years ago

i was very impressed with Chris and his crew at Rock Solid Plumbing. They were very professional, knowledgeable, and efficient with their work. Will definitely use them again!

Lucyla Garibay

2 years ago

Rock Solid, send Jason and David to our address to repair the boiler that has been working since last night and with the weather temperatures there’s no way we can be without heater. Jason and David were very professional, and diagnosed the problem and fix it fast, thank you guys for keeping us warm coming from California we need the house heater to work... Thank you!!

Mandi Lyon

4 years ago

After the earthquake an employee went above and beyond to help me resolve an acute water problem. Very professional, practical and friendly. Highly recommend them.

julie lugdon

9 months ago

One hour after making a call for service; Zack was on time and incredibly courteous! His professionalism and quick diagnosis which was a plumbing leak inside my wall led to a fast repair! Although I have an unavoidable hole in my wall to access the leak, Zack made it as painless as possible. Thank you Zack for being such a good guy!! I will definitely use Rock Solid again in the future!

Deborah Hackenberger

2 years ago

I woke up this morning to no heat outside temp was 18 degrees, inside temp was 64 and dropping. David was dispatched to my apartment, arrived a little after 9 am and had my heat back on by 9:20, he even changed out my filter. I found David to be friendly, professional and tolerant of the howling puppy. These folks are fantastic and provided great communication at all points. Thank you Rock Solid and Thank you David.

Wendell Bellah

7 months ago

Once again Zach did an amazing job! Thank you!

Dominique Park

4 months ago

Chris and his team at Rock Solid are amazing! We had an issue at one of our rentals and my husband called them and left a voicemail on Sunday, they diagnosed the problem on Monday, and returned with all the parts they needed by Tuesday to fix the problem. The tenants were happy and so were we! We will be using their services again in the future and highly recommend Rock Solid! Thank you so much for being amazing

Bradley Johnson

5 days ago

Efficient,friendly helpful. Tech Brent explained condition of appliance and work done. Highly recommend.

Travis Edward

10 months ago

Pull up a chair, let me tell you a little tale. We moved to the Valley about 3 years ago and bought a house that had been built about 10 years prior. It is a nice house and on the bigger side. It has hydronic heating and we knew the boilers, which were installed in 2008 were getting older. We inherited a service company from the prior owner, they were proficient and professional and all was pretty good, routine maintenance, a few minor repairs, the usual. Then in early November of 2022 both the main house boiler and the shop's glycol boiler completely fail during routine inspection by our normal vendor. Short version is that the main boiler is done and the shop boiler will be a few weeks to get the part. Now in 2008 the builder selected some very fancy French mini boilers and took advantage of that small size when setting up the boiler room. Today the vendor says no boiler will fit in this space and rebuilding the entire boiler room will be as much as your average four door sedan and might be done by mid December. Needless to say we were disappointed. I began calling plumbing and heating companies and soon spoke to Chris at Rock Solid. Now I did not have a multi-year relationship with this company, they had never met me. What they knew was that I had a problem, a possible very challenging one and they were willing to confront it with me. With remarkable patients and professionalism they quickly built a reliable (and far more reasonable) quote to replace our primary boiler and promised to start work in less than a week. Today Jason and David showed up bright and early and worked through the day to get the job done, even staying a bit past their normal finishing time to follow through on their commitment to get us heat and hot water by the end of the day. Relationships and reputations are built on many things but strong actions are about the best building material in the world for such things. I am so pleased to have encountered this company and look forward to using their services and recommending them to others. To the crew that got my family back to normal today, thank you. To anyone reading this, give these folks a try.

Ryan Berry

a year ago

Rock Solid did a great job. I had them inspect my heating system and give me confidence going into winter that we're in the best position to not have an outage. They also replaced a sensor in my boiler mate, they found it for me and installed it, no hassle on my end, they just go it fixed. They also fixed a small leak in a pipe. All around company for your plumbing and heating needs! Thank you!

J Sickler

2 years ago

Jason was very accomidating to my schedule and very quick. Would Definitely recommend

Diane Carlow

a year ago

Always helpful and fairly priced. I call them whenever I need heating or plumbing help after terrible experiences with Heat Source and Knik Plumbing and Heating.

Nathaniel Johnson Jr.

2 years ago

Jason was excellent! Very professional and knowledgeable. Jason found my issue quickly and repair the issue immediately. I’ll be using Rock Solid from now on with the request that Jason does by more services that may be needed.

June Price

2 weeks ago

I’ve been more than happy with the friendly, professional service Rock Solid has given me for my old, occasionally cranky furnace. I’ve been lucky enough to have Brent come each time and actually enjoyed his “visit” as he talks to me like a friend, not just another client. Same with talking to the office people, who project personality and genuine concern rather than rushing through the contact. As for service, top notch and done efficiently. I won’t hesitate to call them again if necessary.

Zandra Woods

8 months ago

We had a pipe burst during a snow storm and called Rock Solid to come out and fix it. They came earlier than expected and got us all squared away! Very knowledgeable and friendly! I highly recommend them! Dave and Gus were rockstars!

Robert Jones

6 months ago

Annual furnace inspection. The repairman was right on time and did a great job.

Kimberly Matuskowitz

2 years ago

First heard of this company from their cute ads on the radio. I have used another Wasilla business for years, but they were too busy to get to our pressure tank leak immediately. I called Rock Solid on a Friday and they were able to send David out the following Wednesday. David did a fantastic job. He was professional and finished the work in record time. He advised us of his progress as he went along and gave me an estimate that was almost to the dollar before completing the work. I highly recommend David and Rock Solid.

Michele Handy

2 years ago

Called and had Zack come out on a Saturday in 20 minutes because we had no heat or hot water. Very professional and knowledgeable, showed me what he was doing and why. Took his time to make sure my family was safe for the weekend! Which is priceless to me! Thank you Zack with Rock Solid a plumbing and Heating!

Kelsey Ledford

8 months ago

Everything about this team was great! When I first called, the individual answering the call was very upfront with pricing and expectations. She was concerned for our safety above everything else. Then Dave and Gus called saying they could arrive way sooner than I expected, which was great! They were super helpful and friendly! We got the main gas line fixed quickly and efficiently. Thank you all so much! You turned a very stressful situation to something more manageable!

Sean Inlow

2 years ago

Jason and Dave came to get install my dishwasher what a great set of guys professional and clean very fast I would highly recommend these guys for all my plumbing needs very helpful and they will be back to help me in all my future needs thank you very much

Ken F

a year ago

Jason and his guys did an outstanding job installing an on demand boiler/water heater in our new building. Very professional and personable. Rock Solid has been consistently far above average in my experience. I appreciate the timely communications and punctual work.

Lily Jean Nevada

a year ago

In December I called them because I had a vandalized shower handle, at $205 an hour, the gentleman took one of them apart (twice) only to tell me he didn't really know what was wrong, (but they would drive to get parts?) Sorry.... He inked out an extra half hour, for a total of $270 and left. Useless, and dare I say fraudulent?

Tonchee Michelle Lonewolf

4 years ago

They said they don't come out this far to chickaloon don't do in side snaking

Marti Anliker

2 years ago

Jason and Dave were excellent. They were quick and efficient while doing my home repair. Both were professional- will be using them again if needed for other projects.

Jaysen Taylor

2 years ago

Great experience from beginning to end. Amy was very helpful on the phone. Technician who said sent out was on time and very helpful. Thoroughly explained what he was doing and fixed the issue in what seemed like no time at all.

Elijah Wamack

2 years ago

Able to come on short notice, very courteous and fast work replacing a burst hose bib. Installed an extra valve to help with winter woes. Will definitely give them a ring the next time I get bored and burst a pipe!

Vanessa Hoover

2 years ago

David & Jason showed up exactly between the hours I was told they would. They were professional, courteous and friendly. My line to my ice maker on my refrigerator was broke. They ran it directly into my water line. It took less than an hour. Highly recommend Rock Solid! Ask for David and Jason, you won’t be disappointed with their service!! Thank you gentlemen!

Brenten

9 months ago

Dave called and said he got out of a job early. They showed up at the perfect time. After the line was cleared they got to work. They were quick, efficient and very professional. Great experience thank you!

Whitny Shields

4 years ago

Rock solid always been there for my family. They really care about the client. Rock solid is working on a remodel for me and I am so glad I have a knowledgable company working for me. Chris, the owner saved me a bunch of time and money by catching a requirement for one of my appliances that was over looked. We missed a drain. Thank heaven the walls were still torn up. Simple fix. He was really looking out for me and gave me great advice and insight to my remodel. I highly recommend Rock solid. Don't hesitate.

Jay Bird18

7 years ago

Rachel Sayen Lambert

3 years ago

Last year I finished the renovations on my new office building and the old system I had completely quit on me. I contacted Rock Solid Plumbing & Heating to help me with the issue. They gave me a great quote on an entirely new heating system, scheduled the job in an acceptable timeframe and completed the job efficiently. I am extremely happy with the work they performed and appreciate how a year later, they contacted me to schedule cleaning and maintenance on my system so I can take care of my new investment. Thank you Rock Solid!

Krystal Boot

2 years ago

The whole team at Rock Solid did an amazing job for us when our furnace quit working in the middle of a very cold week this spring. They were very prompt to come out and diagnose the problems we were having and got us a quote for a new furnace quickly and had us scheduled for the replacement in a timely manner. David and Jason came out and installed the new furnace and they did an amazing job! Overall we had a great experience with Rock Solid and will definitely recommend them to our friends and family.

Bryan Hoover

2 years ago

They were awesome and dave and jason were greatly appreciated

Scott Taylor

2 years ago

Called on a Sunday with a shower drain leak. Amy answered the phone promptly, asked the pertinent questions and had a plumber scheduled within minutes. Jason and Owen showed up on time, assessed the situation, and changed the shower drain, replaced faulty plumbing, and cleaned up the site within the estimated time. Would recommend to a friend in need of timely, thorough, professional plumbing work.

Elizabeth Mills

2 years ago

No one wants to call a plumber on $unday, but Rock Solid didn't just send me any plumber, they sent Jason and his son Aiden who were phenomenal fixers and troubleshooters. It was a much better experience than I could have imagined, and above and beyond worth the amount I was billed. In and out within an hour, great attitude and professional. I will definitely be a long term customer. Thanks Rock Solid, they were great representatives of your company! Most of all, thanks Jason and Aiden!! Hope to see you again (in a way, hehehe). Five stars, easy!!

Scott Vukich

3 years ago

My son was working on the North Slope and had a furnace issue so I conacted the owner who had one of his awesome guys come out to my son's house in between other appointments. He was extremely professional, knowledgeable and worked diligently to fix the problem. These furnace issues were missed by another company about a year earlier. My family will always use Rock Solid Plumbing and Heating!

Amanda Moody

a year ago

David came and flushed our tankless water system and serviced our furnace for annual maintenance. Professional, friendly and does good work!

Carrie Fia

3 weeks ago

Technician was very friendly and thorough. Solved our issues with little difficulty! :)

kelauna brett (Kelabret11)

a year ago

Hart Nilsen

2 years ago

David was super polite and helpful! We just moved into new apartment and the water pressure in the bathroom was less than stellar, it only took David about 30 minutes or so to have everything running perfectly! He even fixed our tub faucet so it's easier to adjust! Fantastic job all around

John McFalls

2 years ago

Rock Solid sent Jason and Dave out to check on my boiler as it wasn't keeping up with the cold snap. After arriving Jason explained what they were doing to trouble shoot it. Within a half hour they had adjusted some settings removed some debris and took the time to answer all my questions. They both ensured I understood how the system was supposed to operate and what was going on with of my system. Top notch company and quick to follow up. I never hesitate to recommend them to my real estate clients or to use them for my personal plumbing and heating needs.

Kristy L

2 years ago

Great company to work with! Prompt and courteous service. Jason was the one who helped and did a really great job!

Benjamin Jensen

3 years ago

Called Rock Solid Plumbing to see if they could help with a clogged line to my septic tank, and while they weren't able to help me, they pointed me in the right direction and gave me the right business to call to get help after hours and had everything taken care of within an hour. Thank you for the help, very much appreciated.

James B

3 years ago

As a general contractor in the valley, having reliable subs that do exceptional work is a must. Chris with Rock Solid is one of these. If you want quality work done without the worry of redo's and disappointments, look no further.

Rent In The Valley

6 years ago

I have Chris Vogel and his team at Rock Solid Plumbing & Heating on speed dial! As a Property Manager, it is absolutely essential to have a trustworthy, timely, honest, and professional plumbing/heating expert on your team....Rock Solid is just that. Chris and his team make sure every job is done right, and I get follow up calls after the job is done, which I appreciate. Competitive pricing and easy to schedule with. I recommend Rock Solid to businesses and individuals alike. You won't be disappointed!

Jon Winiasz

a year ago

T K

6 years ago

There are quite a few well known, established choices in the valley for Plumbing and Heating service, but I'm pretty satisfied with my experience dealing with Rock Solid. Chris had his guy call me up and I had him over a couple days later to do a routine inspection of my Furnace and HRV. Had a good talk with the service tech about my air flow conditions and the pricing was great.

I'll stick with these guys in the future when I need service at my home, or if I plan on doing in-floor heat. I recommend this company.

Travis Howells

2 years ago

I've had Rock Solid to my house a few times over the years for work on my water filters, plumbing, furnace and water heater. They are always great to interact with and do fantastic work. All their employees have been good, but David, Jason, and Dave (I think) have been stand-outs that I've remembered.

Gary Baker

a year ago

Rock Solid serviced our furnace and water heater. Zach was professional, friendly and explained everything. He was so good, in fact, that we signed a yearly service contract. Great company.

Crystal Faith

5 years ago

A business with integrity!

Ivy Weeks

a year ago

Zack and David at Rock Solid plumbing and Heating did a wonderful job fixing a pipe from our toilet that was leaking to our downstairs! We would recommend them for all your HVAC plumbing needs!

Anthony Yannarella

2 years ago

Called in the morning for a repair and Jason and Dave were here before noon! Very neat while working and even took time to explain the issue and their plan to fix it. Thanks fellas!

Michael Kaylor

2 years ago

Jason and Karlo were prompt, professional and personable, I have come to expect these traits as how Rock Solid does business and they provided great service again. I will use their service again and recommend to others.

Mitchell Trudell

2 years ago

Rock solid plumbing came to inspect my plumbing right away after I called them. They were extremely quick and efficient finding what the problem was. They added me to the schedule right away to fix it.
Jason and Dave did the install for the new well pressure tank. They were extremely professional and respectful. Also stuck around to answer the question I had. Highly recommended these guys!

Rylee Rudd

4 years ago

These guys get the job done and done right! Thank you for always answering my questions and being on-time.

Brett Laliberte

2 years ago

I have worked with Rock Solid on many projects over the past few years. They are always clean, courteous, and professional. Their guys are well trained and competent. Highly recommend!

Amy Carbone

2 years ago

Amy and all the service techs that serviced my home are beyond amazing!!! David came out to my home, to fix an issue after hours. He was prompt, friendly and efficient. The entire staff go above and beyond. Refreshing to deal with a local company that stands by their work and is honest. I will only use Rock Solid in the future.

Sabrina Hunt

2 years ago

Jason and Dave were professional and efficient. When the first visit didn't solve the problem they came back and made sure everything was right. Amy was professional and made sure to call and check in and make sure things were taken care of.

flying fran

5 months ago

Of course it was Easter Sunday when our water pipe broke and it was hard to find a technician wanting to come out. But Zac was there within 20 minutes and fixed the problem. He did an awesome job. His business card is now hanging on our fridge.

Ralph Renzi

2 years ago

Follow up: Jason and Dave installed a new pressure boost tank. They were courteous, polite and professional. After a week, no issues whatsoever. I would highly recommend.

David was on-time and very professional. He took the time to explain everything to me. Recharged my pressure tank. Hopefully, it holds. If not, I will definitely call them for the replacement. Well done David!

Cobin Smith

9 months ago

Dave and Gus we totally AWESOME! Very fast and quality work!! I’ll definitely ask for them again! Rock Solid saves the day AGAIN. Thank you from the Smith family on Hemmer dr. Happy holidays!!

Jeanette Gardiner

9 months ago

Our water heater decided to flood our garage Monday evening, so I started down a long list of plumbing and heating companies to come to our rescue.

All were happy to quote us, but installation was anywhere from 5 days to 4+ weeks (that's a lot of cold showers...).

I called Rock Solid on Tuesday and texted them pics of our dead dinosaur water heater, had a quote within an hour and installation scheduled today (Wednesday).

Even better, Dave and Gus (the techs) finished up their other job early and asked if they could be here before 1 to do the install.

Uh, yes, please!

They were friendly, professional, and had our new water heater up and running in about an hour.

Rock Solid rocks!

mark labarge

2 years ago

Very good profesional well tank and plumbing install

Anna Ensaroglu

3 years ago

You can tell these guys take pride in their work. Friendly service, knowledgeable, and they don’t leave a mess for you to clean up after. I can’t recommend them enough!

Lane Wild

2 years ago

Jason was fantastic!!! He arrived on time for starters, he had a professional, respectable attitude and finished everything we needed faster than anticipated. Due to Jason’s outstanding job, I would hire RockSolid Plumbing ANY day of the week to have work done by them! Highly recommend and wish I could give more than five stars!

Peggy Worley

2 years ago

David, Jason and Lucas came out today and did an amazing job fixing all the leaks and looking at everything. They were all polite answered all my questions and dealt with my crazy house. Awesome work gentlemen. Thank you so much!!!!

Alex Morrill

2 years ago

David was amazing and very professional. Will definitely use your company again.

Sean Priebe

8 months ago

Contacted Rock Solid Plumbing & Heating to have a new shut off valve installed for the outside spigots. Gus showed up and was job complete within 20 minutes! Walked me through what he did and showed me how to properly drain the system prior to turning the spigots off for the winter months. I will be calling Rock Solid for any future plumbing needs I will need done, thanks Gus!

Kristin Hoggard

a year ago

Zack accommodated our plumbing needs, when we needed it. We just remodeled our butlers pantry and he was vital with completing our dreams/goals. Zack was professional from beginning to end and ensured the job was done right! We will continue using Rock Solid Plumbing for all our heating and plumbing needs. Outstanding service Zack!

Adam Headdings

a year ago

I had a very old shower system with leaking handles. The parts were not made anymore to repair it but the Rock Solid team came through. They were able to find a different set of parts and were able to quickly fix my issue. I know a lot of behind the scene leg work went into finding these parts and it was truly appreciated!

Soveyra Rosas

2 years ago

Jason is the Man! Came in to make a repair on the in floor heating unit and he came through in no time! Was scheduled for an appointment tomorrow but he came in today after a short notice cancellation which worked out! THANK YOU JASON!

CHAD LUSK

2 years ago

Jason was on top of the problem in nothing flat and just like that we had water again. He was very helpful and friendly. I would recommend these guys for your plumbing problems in a heart beat.

Deborah Mitchell

4 years ago

High praise to Rock Solid Plumbing & Heating for producing a bid (in record time) to replace my ancient boiler that was becoming a safety risk. The staff is pleasant and professional - I enthusiastically recommend them!

Linda Conover

3 months ago

Extremely satisfied with Rock Solid's work on our boiler and pipes. Gus and David were professional and friendly.

Nicole Busch

2 years ago

It was first class experience working with David, he was able to get our boiler running with a creative repair late on a Saturday night. Will definitely use RS again. -Cole

Kristy Williams

a year ago

Called Rock Solid for an easy fix to a leaking tub faucet. They were able to get me scheduled right away. Zack called beforehand to let me know he was on his way and arrived on time. He was very friendly, professional, and quick. I will definitely use them again!

Nate Kopcik (Outdoorsman_907)

9 months ago

Zack did an amazing job. Fixed the problem quick, with no issues at all, and was very knowledgeable about how to fix it again if my problem ever happened again. Very professional company. Definitely would recommend.

907stephen

2 years ago

Rock solid sent Carlo and Logan to install a water softener and sediment filter. They showed up early and were done with the install before my scheduled time. They were very professional and answered all of my questions. They also walked me through how it all works. I wish all techs were as good as Carlo and Logan they are superstars 🌟

Dixie Brock

2 years ago

We had trouble with our dishwasher not running water. We’ve been trying to get it fixed for over 2 months now but when we called rock solid, Jason and Zack came to help us that day. hey got it fixed within half an hour, I’m thankful for their help. Thank you

Jaycee C

2 years ago

Jason was very fast, helpful and kind getting my water shut off and fixing my pipe when it burst!

Tyler Spud

8 months ago

Zack was able to tell me what he was doing and why he was doing it. Explained it all very well.

Stacey Flowers-Coy

2 years ago

Jason is awesome to work with. We have an old boiler he takes the time to explain the challenges so we can avoid them in the future. Thanks!

Michelle Swan

13 hours ago

My furnace stopped working and I had Rock solid come for an emergency call out. Zack was here within 30 minutes, he was fast, knowledgeable, professional and explained everything thoroughly. He did a phenomenal job and had my furnace up and running in under an hour. Would absolutely recommend!

Annette Britz

2 years ago

Two gentlemen came out to my home to fix my heating system ~ Jason and Carlos. They were very professional and kind. They listened to me and were very respectful as they went above and beyond getting the system to work properly. They were clear and polite with giving me instructions of things I could look for to keep my system clean and safe. I was very grateful for the time they took with me so I understood. I will definitely tell my friends and family about your service as these two gentlemen are an asset to your company ! Thank you Annette Britz

April Marie

2 years ago

Jason & Dave were awesome and very helpful. Great communication as well.

William W

7 years ago

Had called around to a dozen local shops because my water heater went out and I needed a replacement. Rock Solid plumbing came with a bid that matched the next guy, but it was with a much better and more efficient water heater.

The owner brought by a few informational guides and explained the benefits of one model versus the other, and once we had decided on using Rock Solid Plumbing, they were there within the week and had plumbed everything neatly two days ahead of schedule.

Can't recommend these guys enough.

James Inman

4 years ago

Thank you to the professionals at Rock Solid Plumbing for staying until 9 pm to complete our boiler install. They are amazing...took a sketch and a bunch of parts that resembled a lego set...left us with a work of art! Loving the heat and the high efficiency boiler system they designed and built. I will be calling on their services again.

Matthew Huygens

a year ago

Just had our first service with Rock Solid. Zak was AMAZING, professional, on time, and went out of his way to make sure everything was fixed and working properly. I would recommend Rock Solid and Zak to any friend or family member after my experience today

Ryan B

2 years ago

Zack came out to fix some issues with my boiler setup and was awesome with finding and explaining the issues it was having, getting parts ordered in a timely manner, getting us situated so that we had usable water while we waited for parts and then did an excellent job with the repairs. I feel like he and the company made a point to provide a high quality of service and I would definitely call Rock Solid in the future.

Roger Vallely

a year ago

They showed up on Wednesday and the control board they needed was in Anchorage. I volunteered to go get it as my house was without heat or hot water. They told me that was not possible but they would get it the next day and would be able to install it on Thursday or Friday. After I approved the purchase of the part I was informed that they would not be able to come back until the next Tuesday to do the 5 minute install. My wife and children went without hot water or heat for 4 extra days as I was away at work. If they had told me there would be that much of a delay I would have used someone else but Rock Solid kept me waiting with no excuse. I will never use them again and I hope others won't either.

John Vaughn

a year ago

Great service.

Jody Clark

7 months ago

I would highly recommend Rock Solid for any of your plumbing needs. Their professionalism and efficiency provided was top notch! They tore down an old furnace and hot water set up and installed a new combination on demand set up. They made extra effort to provide us with heaters while we were left temporarily with no heat in the middle of winter! Thank you Rock Solid!

Paul Bouchard

2 years ago

Very quick and communicative before showing up. David was very pleasant and thorough in completing the work. Very pleased with the service and their employee sent. Great job.

Sara Pfau

11 months ago

Zack serviced our boiler two years is a roll. We are happy with the service. He call before arriving, very professional and knowledgeable. We'll definitely use Rock Solid Plumbing and Heating services again.

James Elliott

2 years ago

Zach is the plumber who came out he was quick getting here and getting the job done and was very professional I have nothing but positive things to say the next time I need a plumber they will be the ones I call

Lindsey Finney

2 years ago

I've had several projects done at our home by Rock Solid. Jason and Dave were here today to change out an expansion tank for our new water heater which Rock Solid installed earlier this week. They were professional, courteous and efficient. I highly recommend this company.

Christina Carey-Olsen

4 years ago

They will not do a solid for you that is for sure. They will leave you cold!!!!!!!!!
I will be letting everyone I know. About this

Ed Blocker

a month ago

Rock Solid Plumbing & Heating did an excellent job for our kitchen sink faucet replacement, eliminating our leak. Zach was on time, professional, thorough, friendly, and helpful with his suggestions. We will definitely call Rock Solid Plumbing for any of our plumbing & heating needs in the future. Thank you!

John Hooten

2 years ago

Great company. Always willing to go above and beyond.

Garrett Varvil

2 years ago

Aimee met all
My expectations. She answered the phone at 9 pm and walked me through what I should check on. Than she scheduled me for first thing the next morning with a tech. The tech showed up on time. He was professional and he fixed my problem in one hour.
What an awesome company !!5 stars.

Shelby Larson

3 months ago

I am so thankful for a responsible, quick, and quality plumbing company that Rock Solid is. They were able to get us on the schedule within a few days of my inquiry.
Zach called before he showed up to let us know he was on his way. He was very kind and respectful while he was here.
My husband showed him the leaking pipe in the craw space. He worked quickly and efficiently also finding that the crack in the pipe extended further than we had thought.
He had enough pipe in the truck he was able to fix it right then and there.
I will definitely be recommending Rock Solid to everyone and if I need any plumbing or hvac service in the future I will be using them again. Thank you Rock Solid!

Joe Bellavance

2 years ago

Jason helped me in Wasilla AK. He was awesome.

Jen Hulslander

a year ago

Called these guys after I found my boiler's overflow pipe running like a faucet. They were able to got here within an hour of me calling them (even though I called at 6:30 on a Friday night), and had it fixed before another hour was up. Zack and Dave were very polite and professional, not to mention quick on the job. They went above and beyond to explain to me what happened and which water valve to shut off should it happen again in the future. Overall a great experience! I would definitely use this company again or recommend them to someone else.

Kate Graber

5 months ago

Rock Solid rescued us from a nerve wracking leak. They sent us Brent who did an awesome job for us going above and beyond. He even laughed at our bad jokes. The shutoffs and faucet were replaced and he even had time to replace the shower faucet cartridge. We are going to sleep so much better tonight. Thank you.

Laura Fleming

2 years ago

Their plumber was at my home the afternoon after I called. He replaced a hose bib that froze and busted the copper tubing. Had it replaced in less than an hour. He was professional and did a great job.

Samantha Elliott

a year ago

Amazing customer service! Awesome employees

Ashley Caldwell

6 months ago

Five Star service- Gus and Dave were timely, knowledgeable and professional. Finished the job I needed in about 20 min. Since this company charges a flat fee for the first hour, they asked if there was any other concerns I had with plumbing and addressed that issue all within the hour. Very happy with the customer service!

Peter Shenot

2 years ago

David was awesome and did a great job at fixing our tankless water heater quick! Highly recommend this company!

Jason Spracher

3 months ago

Zach came out and was extremely efficient and knowledgeable!

Carol Campbell Taunuu

2 years ago

Best plumbing & heating techs in the valley!

Amanda Boling

2 years ago

Both times I have used Rock Solid, have been wonderful experiences! I needed my system descaled and a water filter changed. Jason and Dave arrived between the projected call out time. Upon arrival they were courteous, friendly and conscientious (they took their shoes off every time between the front door and the crawl space!!) they were very informative and even showed me how to change the filter next time. They were in and out of the house quickly and I will use them again and again. Thank you again Rock Solid and big thanks to Jason and Dave!

Daniel Morphew

2 years ago

Jason and Dave were the technicians that came out to my house. We are adding a bathroom to our home and their service was top-notch. Not only did they do what we asked, they found an error from a previous plumber and fixed it with no questions asked. Chris gave us an estimate and they stuck to their numbers.

Overall - awesome service and I would call them again in a second!!

Elaine Martin

4 years ago

We had Rock Solid do work for our general contracting remodeling business and we were very satisfied with the service, price and professionalism they brought to the project. As a general contractor it is vital that we have only high quality sub contractors do work for our clients since it is ultimately our name on the end product. I am happy to work with this company on remodeling projects and they do a great job.

Breanna Noel

11 months ago

Seems like I always have to call on a Sunday and they always answer their phones the tec will walk you through anything you need to address before they have to come out on an emergency call. Very fast professional service.

Kerri Stevens

2 years ago

Amy has done a wonderful job scheduling all of our services for our home and businesses in the last few months. The bids from Chris were exactly what was quoted to us. The installers were on time and professional. They did a great job from start to finish. I highly recommend this company.

Elizabeth Lycan

3 years ago

Chris, from Rock Solid, fixed a water line that had been install wrong. An amateur had installed our dishwasher so that the gray water was draining into the dishwasher and leaked all over the kitchen floor. We call another local company and they did not fix the problem. Rock solid did the job right! I've learned my lesson. If I'd have called a professional in the first place I'd have saved a lot of money. Thank you Rock Solid!

Kyle VanTassel

3 years ago

My wife and I have been looking for a reliable plumbing company for years. We finally called rock solid and they quickly responded to the call and discovered the issues we were having that multiple other companies failed to discover and charged us for. Although they had a busy schedule they still made time for my family and took care of any priorities to make sure we had what we needed. They also quickly followed up to address the other issues. I highly recommend this company.

Laura Gilbert

2 years ago

Jason was excellent at finding out what the problem was as to why my water filter system wasn’t working. At one point he thought it was one issue where I would need to get a part from the company but he kept thinking it through and identified the issue and it is working!! Thank you Jason!!

Jason Williams

a year ago

Update 8-16-2022
Used these guys again today and they are fantastic. Happy to always use them for plumbing services. Thank you!

These guys are awesome! Fast, friendly, professional service! Will gladly use these guys again for my plumbing needs.

Tanner Stoll

a year ago

David was and is an amazing tech. Help me through a issue with my boiler. Got me up and running in no time.

Jacinda Leonard

2 years ago

David was professional, efficient, and very polite and kind. I was impressed that we got great service so quickly!

Andrey

a year ago

After giving me an estimate they would not get back to me. Unprofessional service

Amanda Jensen

4 years ago

We had them come out to our properties to get things checked out and they worked with my husband to get parts and get it all taken care of quickly! They did an awesome job looking through the system thoroughly to make sure nothing was missed and came up with a solution for the items that needed to be fixed. They will definitely always have my business!

Connor Murray

2 years ago

Carlo with Rock Solid was on time, professional, and completed a quality repair quickly. Thanks

Janet Laubenstein

9 months ago

David and Gus very prompt and professional. A pipe was leaking that led to my crawl space . David explained that with time a pipe can split from boiling water. He was correct. My pipe was split within the wall from my kitchen sink. Both using great team work were able to replace my pipe in a short period of time. The were both friendly and took the time to explain things.
I will be calling again if the need rises.
Janet Laubenstein

Carl Schramm

2 years ago

Circulating pump was leaking from boiler system and there was no power to the boiler. Reset did not work. Tried turning off water to pump but it still leaked. Service tech (plumber) replaced the pump and a fuse that was blown when the leak stopped. The plumber was quick and knew what he was doing and he was very nice to work with.

April Glawe

9 months ago

Gus and Dave were absolutely amazing. Did a very professional job. Very informative when I had any questions. Would highly recommend Rock Solid!!!!

Cindy Yi (Theyiclan)

2 years ago

Logan and Carlo were so respectful and professional, and they got along well with our two rottweilers! Rock Solid fit us in immediately since our boiler had been out over the weekend. So grateful!

George Browder

a year ago

Diagnosed system. Replaced mixing valve on boiler. Made other adjustments, which made boiler more efficient.
Professional, knowledgeable, and on time. I will definitely use them again and highly recommend them. Tech was awesome.

Matthew Ryan Prnka

11 months ago

Brent came right on time, as scheduled, was friendly and got right to work. He was thorough in his work, gave me updates on what he was doing and quickly fixed the furnace. He didn’t waste time or add on any extra fees or services.

Second time, I’ve had Rock Solid do work, previously a plumbing issue. If I have any issues in the future, I’ll call them first.

John Lee

a year ago

Zach was great. He helped us trouble shoot the issue over the phone ensuring that when he came he had the right parts for a quick and professional fix!

mica rose

2 years ago

Dave and Jason come out and replaced our water heater. They were very professional and efficient. Would reccomend this company and will definitely work with them again.

desiree matter

3 years ago

Not sure never met them but oof they are extremely expensive

Rae zuniga

8 months ago

We had the water pipes to our washing machine burst right before we went out of town for the holidays. Kelly the dispatcher is SO nice and understanding, she made sure that someone would come out to help us as soon as we got back in town. Gus and Dave showed up today with a smile and performed quick, high-quality work. I would recommend anyone I know to choose Rock Solid!

Courtney Elizabeth

4 years ago

Rock Solid is our go to for plumbing with our home and our rentals. They are reliable, fast and always do an amazing job. Our rentals had an urgent plumbing problem when my husband was out of town. My husband was able to coordinate with Rock Solid, all I had to do was drop off the key and the problem was fixed that day 😃

Joe z

2 years ago

Great guys.

Paul Carpenter

2 years ago

Jason and Carlo with Rock Solid installed our new furnace. The process was seamless from the initial call, to Chris's estimate and finally Aimee's follow-up. The installers used dropcloths to keep our floors clean, explained furnace and thermostat operation, and completed the work in a reasonable amount of time. Really appreciate Rock Solid's professional and helpful team. Thank you.

Megan Ueeck

a year ago

They did such a great job of finding the problem, taking pictures, explaining what they were doing, cleaning up after themselves with a friendly and professional manner. Would definitely call them for any of our plumbing needs.

Aws

2 years ago

Jason was Top notch, very courteous and wanted to make sure we were taken care of and the unit was running properly before he left!!!

John Engstrom

9 months ago

There were supposed to stop by and give us a quote, then never bothered to contact us back after the plumber stopped by the home. They refuse to contact us back, weeks waisted. I would never use them.

Yasmin Khan

2 years ago

This is a great company to work with. I had to replace my furnace (total bummer) but they were quick and efficient in getting the work done quickly! Jason and Noah were the technicians and they were awesome!

Nathan Shields

3 years ago

Jason did a simple inspection on a new rental property, gave me some pointers on different aspects of the home as well as insights into future plumbing issues. Great help!

DFA Deep Foods Alaska

2 years ago

David Stranger

10 months ago

Dave and Gus Installed natural gas line to my new Generac 18kw generator. They were on time and did a very professional installation. I will definitely use Rock Solid Plumbing & Heating for my future plumbing needs.

Tanya Hicks

2 years ago

Fantastic, service Jason and his fabulous son Owen, have quality customer service as well as skill. I am so grateful for their visit to my home this Sunday evening to fix my heat issue. All accomplished in less than 30 minutes. I will recommend Rock Solid Plumbing and Heating to anyone, at any time.

Nicolai von Pronay

5 months ago

We had a water leak on Easter Sunday and water was running everywhere. Zac came out within 30 minutes and had everything fixed within the hour! He is very friendly and he is an awesome technician! Thank you so much for coming out on a holiday!

Carol Campbell Taunuu

2 years ago

David came to fix a malfunctioning back flow preventer in my new house. And on a Saturday! He was fast, thorough, and informative! Rock Solid is definitely my plumbing & heating service provider ftom now on!

Last Frontier Electric

3 years ago

I have worked with Rock solid Plumbing for quite some time now and have worked along with them on jobs for others as well as hired them on all my own projects and they have great customer service, attention to detail, and quality install work with all great experienced employees.
If you need something done; these guys are the best and will get it done!

Brandi Kinney

10 months ago

I would really like to give a shout out to Zack! I just bought my first property which is a triplex and the boiler in my unit had a gas leak and stopped working so I had no hot water or heat. Zack came in, talked to the manufacture, got them to extend the warranty and I just had to pay for labor. A 10-13K job ended up costing me just over 3K. Additionally, he showed me how to shut the gas and water off in an emergency, showed me what pipes went to what units. Explained what the pressure tank did and where the well pump was. What a knowledgeable and friendly guy!!

Maria Cullenberg

3 years ago

The team at Rock Solid is great! They are a real asset to me as a Real Estate Agent— not only are they very knowledgeable but they are also very reliable. They have helped my associates & I in time sensitive situations on very short notice. Grateful for their responsiveness and excellent communication!

K R

2 years ago

Lindsey Redmond

2 years ago

Jason was so considerate, informative, and polite. Appreciated the call with an arrival time! THANK YOU!

Diana Patterson

10 months ago

I first used this company to have a sink repaired excellent service was very impressed then my Bosh on demand system heater went out on the weekend called right away they were there within an hour David is wonderful troubleshot my problem fixed it in the hour definitely use company again I think they're rock solid great company to work with very impressed with everything they do Would definitely recommend this company to anyone looking for plumbing and heating. You will be very happy you did.

Gary Haynes

a year ago

HRV/furnace service; Rinnai tankless water heater service; and whole house water filter replacement.

Great service, went the extra mile, and explained service/repair clearly. Will use them again for sure. 100% satisfied!

Bryson Powers

a year ago

Zack did great job. He didn’t stop until we had hot water. Would definitely use him again.

Deanna Brown

2 years ago

I called about a leak that was found by another service provider. They came out quick. Jason was friendly and professional. Took pictures for us so I didn't have climb back into my crawl space. He also took a water sample to check on my water content questions. Thank you guys!

Kim Paul

a year ago

The guys were helpful fixed the problem and they were super nice.

Alana Harris

3 years ago

Thank you Rock Solid for your help! Jason at Rock Solid showed up on time and was professional, knowledgable and easy on the eyes ;) I highly reccomend them, especially Jason!

Michael Funke

2 years ago

I am very, very pleased with our experience with Rock Solid Plumbing and Heating, and especially the service provided by Jason and David. We found a problem with the hot water in our bathroom and a problem with our gas fireplace right after we moved into our house in September. We had a very difficult time finding available plumbing and heating technicians who could help us or even call us back to schedule a call. Our real estate agent suggested Rock Solid, and we are so glad we found them. I called on Wednesday, and I got a call back in less than 5 minutes to schedule a visit for the following Friday. David and Jason arrived on time after calling us to let us know they were on their way. They found the gas line problem and the plumbing problem immediately, showed us what needed to be repaired, then went straight to work getting both of our problems resolved in less than 90 mins. Jason and David were extremely professional, knowledgeable and courteous. They were very careful in our home, they cleaned everything up when they were done, and they showed us how we can adjust and maintain the systems they repaired. Rock Solid Plumbing and Heating gets my highest recommendation!!

Becky C

2 years ago

Jason and Dave came out to troubleshoot our non functioning ice maker/water dispenser. They were both super friendly, professional and knowledgeable. Though thr problem turned out to be a simple fix, I was impressed with their speed and efficiency. Jason even went the extra mile and vacuumed behind my fridge for me. I would highly recommend their service to anyone.

Susan williams

3 years ago

Great honest service!!!

Brandi Portie

a year ago

We were having our laundry area remodeled and wanted to double check the plumbing. Rock Solid was on time, efficient and very detailed in their explanations. They considered everything that could go wrong and helped guide us to what needed to be done to ensure happiness with our new laundry room. No pressure and no stress! Would highly recommend Rock Solid and will definitely use them when needed in the future!!

A G

11 months ago

Very fast response and service

Robert Hoffman

11 months ago

Service our Boiler and HVAC, did a awesome job, very respectful and professional. Thank you David! And Rock Solid. Job well done.

Matt Burkett

2 years ago

I called Rock Solid Plumbing after being completely underwhelmed with another Matsu-area plumbing company. That company was impossible to get ahold of and never figured out my plumbing issue. I called Rock Solid Plumbing and they sent out Jason and Dave. Both of them were very professional, polite, and knew what they were doing. They solved my issue in 30-minutes. I highly recommend them and Rock Solid Plumbing!

Pat Sullivan

2 years ago

Justin W

2 years ago

I call Rock Solid because my heat had gone out and needed service I was scheduled for the next day but they were able to later get me in the very same day. I was very happy with Jason and Carol they were very professional and very helpful, I will use Rock Solid in the future because there rock solid.

Terri Bellah

7 months ago

Hands down, best service in the valley. Zach was on-time, professional, and took care of our plumbing issue promptly...and detected another issue that was a fire hazard. He took care of both issues, explaining everything in detail. He was honest and we appreciated his expertise. Thank you for taking good care of us. We are happy customers that will recommend and return to Rock Solid for future business.

Gloria Holthaus

2 years ago

Truly great experience. From the first contact with Carol, the bidding, scheduling, and follow-up. The guys were on time and very professional. They removed and installed a new pressure tank in a very tight crawl space, and even fixed a couple of other plumbing issues they noticed while down there. Very reasonable prices. Thank you very much!

AK MTN HIGH

2 years ago

David was super responsive, professional,
personable & did a great job in amazing time!!
An employee who represents Rock Solid very well!!
Would certainly use them again!!

Ken Williams

2 years ago

Had a small job done by them that was a surprise gift from me to the home’s occupants. They did a great job in short time, and I couldn’t even tell they had been here except for the stuff they installed. Well done!

03/17/21 Had them back to replace two toilets, three thermostats and a water pressure switch. Jason worked efficiently, neatly, and took the time to answer all of my questions. All of the equipment he installed is working flawlessly and looks great too. Jason cleaned up well, I can’t even tell he was here (except for all the new stuff)!! Highly recommend this company.

Jeff Varvil

3 years ago

What a great company. They provided great service from the original phone call up to the service visit. They evaluated my issue, gave me a estimate and than finished the job within budget.
Awesome company and a 5 star rating is well deserved.

Bruce Hall

a year ago

A big shout out to jason and Dave for putting in our new garage heater you guys are amazing thank you so much.

charlotte brady

4 months ago

annual maintenance heating system

Brent does a great job, so pleasant and helpful. Don't ever let him go!

Jerry Troshynski

a year ago

Stephanie Clark

2 years ago

Jason and Dave are very professional and friendly. They are very knowledgeable and explained in detail their repairs. Jason also pointed out areas of concern. I will definitely use this company again and I highly recommend them to those looking for reliable, knowledgeable and honest plumbers.

Valerie Gauna

3 years ago

Lauren Baker

2 years ago

Very personable and respectful! Explained everything to me in detail so I could better understand what they were doing. Would definitely recommend!

Jon Owens

2 years ago

Zach resolved my issue ('s) with perfect professionalism & a quickness & knowledge wealth I did not know existed. I cannot say enough Great things about Zach. PRO. I also thank Rock Solid for employing & sending that Tier 1 level human. Thanks All.

Laura Bonneau

2 years ago

I've been working with Rock Solid and the guys for over a year on a two part home renovation. Last October they helped me move my sink in the kitchen and did all the plumbing perfectly. They also added rough plumbing for an add on half bath. While they were here I asked them to replace my outdoor faucets and they did all that in one day. This past Friday they installed a garage heater in my newly added attached garage. Jason, Karlo and Logan did an awesome job and were professional and polite. They quickly added the gas piping and installed and tested the heater. Jason also helped with a quick plumbing repair. I will use Rock Solid again in the future as they really know plumbing. Their office personal are great too. No nonsense just great plumbing at I feel fair prices. Thanks again

Gerald Manion

2 years ago

Just had a kitchen sink installed and a non working bathroom sink fixed by Jason and Dave. They did an incredible job.They were finishing the work from a previous plumber who never came back to finish. They were friendly and knew what they were doing.I wish I would have called Rock Solid from the start. No one will touch plumbing in my house but them from now on. Carol was amazing and worked with me to get them here on pretty short notice. She gave off the impression that she is very proud of the company she works for. And I believe it. If you need honest plumbing done. These are your people!

Shane Navarre

2 months ago

I had a lot of ground water coming up in my crawl space and tried several other companies to resolve this. Jason with Rock Solid was able to come by and resolve this issue and even insulated all of the piping to reduce noise. Now, not only do I have zero issues with water in my crawl space, but also noise free! Life is good. Thank you, Jason and Rock Solid!

John B

2 years ago

Looked online took a chance and went with closest to my house. It paid off big time. They sent karlo over in an hour. In an hour problem was fixed Gave advice for the future. Will definitely call them again

Rugged spartan

a year ago

My Navien water heater failed and had broken parts. I called rock solid up and they quickly responded right away. They were very knowledgeable and quick. I appreciate the prompt service and quality workmanship. I highly recommend this business for all your plumbing needs.