Best Hot Water Heater in Anchorage AK

Excellent customer service!

Chris and Alex came out to install our new dishwasher ,garbage disposal,sink and faucet, gas oven.They also fixed a pipe under the sink! They were very professional.Definitely recommend Apex plumbing and will use them again in the future for sure 😀

We’ve had them doing an annual check up and servicing of our home heating now for a number of years. They’re always on time, professional, friendly, and have done a great job. When we’ve needed repairs in the past, it’s been clear that they know what they’re doing. I trust them which is why I continue to give them my business.

Bill is my families hero. After a mechanical failure that snowballed out of my inexperienced hands Bill walked me through what I needed get from the manufacturer and when it got here he got our heating and hot water running again in no time.

Called this company out for a water leak issue underneath my kitchen sink in March 2021 on an emergency call basis at $252 per hour. It turns out the plastic water tubing from underneath the kitchen sink to the refrigerator ice maker was leaking. Said “plumber” told me via the telephone that he would need to go to Home Depot or Lowe’s to get basic parts to replace and that there would be an added hour and trip charge to complete the work request. I instructed said “plumber” to please ensure that there would be no further flooding issues at my house after he left from the service call. ( It was my expectation, which I communicated , that said plumber would take any and all necessary steps to ensure that the work he did was done adequately so as to ensure his work didn’t fail and cause further flooding. Damage in my home. After all, this is why a home owner calls a plumber out in the first place-every time.) basic right? Apparently not. Less than 48 hours after said “plumber” left the house, the tenant calls again stating that the flooding issue has happened again. I called said “plumber” and let him know that his work had not only failed but caused another flood in the house. Said “plumber returned two days later to again attend to the issue and rather than warranting his own work from the first call, promptly began calling me again for payment, another $440 approx dollars I presume. Unbelievable, I know. Still reading? It gets better- keep going…. Yes you guessed it. The tenant calls me once again a third time to let me know that after the second time said “plumber” left the house less than 48 hours later his work had fallen apart and created a third flood in the house. This time damages were exceptional as the tenant was not home since he had to work overtime on that day. The fact that a licensed plumber had come and gone twice gave me great pause as to why there would still be continued flooding in my house. The third time Inspoke to said “plumber” he refused on point to return to the house stating to me with utter contempt in his tone, “we’ll, I don’t know what you want me to do the line from under the kitchen sink to the refrigerator is crumbling and breaking! Again, he demanded payment from me for the second trip out- still not warranty if his own work which was clearly at fault and I the homeowner have now sustained costs of flood damage, restoration costs, the cost of a round trip plane ticket from out of state, a rental car cost, other traveling costs, contractor expense, among others which I will not mention but… you get the point. My mind was racing on the way up there… what could be so so so wrong with his work that the house continued to flood twice after he left each time within 48 hours? Why did he state to me that he would have to go to Lowe’s or Home Depot to get parts to replace and then tell me later when I questioned him about the continued flooding “ well I don’t know what you want me to do- The line is brittle and crumbling” …. Didn’t seem to make a match and correlate with the need to get new parts to REPLACE as it was stated. I would just have to go and see for myself! He’s a licensed plumber right? I tried not to judge as a I wasn’t there. Fair enough, right? Wait for it…… wait for it …… when Inarrived on scene, the tenant had been 30 days no water in the kitchen- no dishes no laundry no cleanup etc… all because said “plumber” does NOT WARRANTY HIS WORK EVEN FOR 48 HOURS at $252 per hour!!! I’m not finished… it gets even better. I opened up the kitchen cabinet doors below the kitchen sink to find along with statements from the tenant that said “plumber “ had demolished the floorboard of my brand new kitchen cabinets (newly remodeled kitchen) with a hammer AND said “plumber” kept reattached the old line on one end with a piece of a new line on another end with metal clamps and kept repeatedly trying to FUSE the two plastic ends together by melting them with a cigarette lighter. CODE? ABSOLUTELY NOT. But, I have the photos and written statements from tenants to prove.

Mr. Fox helped us with an unknown wall leak and was able to come after hours and help us same-day. His expertise and depth of knowledge was unprecedented as well as his professionalism. Mr. Fox was able to assess the issue quickly and provided expert plumber repair. I highly recommend him to anyone. He has over 30 years of experience and is extremely capable.

Every time I need something large or small plumbing and heating related First Class has been there and delivered. A relationship built on trust and clear communication keeps them at the top of the list of whom I recommend to anyone I know who needs a plumber

Awesome. This guy came for a routine yearly maintenance and ended up finding and replacing about 10 things for free, as well as giving me a military discount, which I thought was super cool. Highly recommend. Very professional and polite.

Diagnosed system. Replaced mixing valve on boiler. Made other adjustments, which made boiler more efficient.
Professional, knowledgeable, and on time. I will definitely use them again and highly recommend them. Tech was awesome.

Mr. Don was very professional and super kind! I highly recommend him!!

Was on time, but couldn't figure it out. Would not recommended to any one.

Bought my place a few years ago and the old gas hot water heater was on its last leg. Brown water made taking a bath impossible and dirty. Getting a new one is an investment. Some businesses don’t even call back or take weeks. From the initial call, estimate, and installation Moore Heating was a great choice.

Best in town