Best Residential Plumbing Needs in Detroit MI

Friendly, professional, and great service.

These guys came out very quickly for an emergency sewer issue. Service was great!

Great people. Although they came to give me an estimate on some work,, they arrived when my basement started to flood and immediately went to work on draining it. I will do future business with them.

Brian Buck is amazing. He really knows his stuff. He's a patient trainer while ensuring the work is done with excellence. I only call when I totally am at my wit's end. But when Brian shows up, I know my work will be taken care of with excellence!

Lee Johnson Preston Good Guys will work with you good deals and will let you know what’s really the problem.

Best plumbers in the world far as I seen

Great job installing the separate water meter for our sprinklers.

Initial calls with office was professional and great. I was offered same day installation which is great, but couldn't take advantage of due to work. I was then told Monday 12-3. I explained that I have to work and asked about Tuesday because I was off. I was asked what time I had to work Monday because they could come earlier. Great, I told them I had to leave between 1:00-1:30, at the latest. So I was given a 9-11or 12 timeframe and told she would let them know to aim for closer to 9. I get a call at 8:30 on Monday to confirm and told he should arrive between 9-10 or 10-30. So around 1015 an elderly gentleman man arrives ( withask but no show covers) and I think to myself I wonder if he'll be able to carry the toilet upstairs. To sum up the first day from 10:15-2p (yes over the time I specified), he has to make 2 trips to the hardware store and then tells me he'll be back later to remove old toilet because he needs to bring a dolly. And yes he did struggle getting the toilet upstairs. I was praying he didn't fall and hurt himself. Not only did he not come back, he didn't even call to say he wasn't coming back. I called the office the next morning to inquire about him and about him caulking around the toilet which I noticed he didn't do. After getting a call back from the office to say he worked late the night before, he's on the way, he shows up 1.5hrs later. He comes in with a large garbage bag, a dolly, and my mail 🙄 because he noticed I didn't get it. He goes upstairs and gets to work. I hear him coming downstairs. Once he gets in my living room I walk in there and see he's dragging the toilet across my floor. It's not on a dolly and not in the trash bag. There are white scuff marks and drips of water on my hardwood floor. I immediately ask, is my carpet wet?! 🤬 He says no, that he emptied it in the garbage bag he brought. He then goes upstairs, gets the bag and proceeds to now put the toilet on top of it. After he leaves, I call the office to complain. Kristine is again very nice and apologetic, explaining that's not how it's supposed to be done and that it was probably too heavy for him. Also she said that they probably should have sent one of the younger guys out. She said she would call the owner and get back with me. She texts (always a bad sign when they go from calling to texting) me hours later to say that they will have my carpet cleaned and to let her know a good time. I reply. Next day she replies that someone will be out the next day to clean the area. I ask for a timeframe, no response. I text again the next morning. She finally says he's picking up the cleaner and headed to me. By this time I see that the toilet is leaking and the caulk job is horrible. 🤦🏾‍♀️ Do you know they sent the SAME elderly man to come clean my carpet?! He then tries to explain that the water was clean that spilled?! 😂 Sir, if you pour clean water into a dirty toilet, it is no longer clean. Plus I can promise underneath that toilet wasn't clean! And you dragged it down my carpeted stairs, family room and scuffed my hardwood floor. He then proceeds to fix the leak and clean the carpet in my family room. I'm irritated more now and say well can I take it upstairs and clean it myself. He finally say, I'll do it. He still didn't do the stairs, just the landing. 🤦🏾‍♀️ I was over it and just done. No f/u call or text like after the first day to ask about satisfaction. I was referred to this company and had already referred them to another family member based off the compliments I heard. I went back and told them to go with someone else. I have other work that I need done and had someone else came out to rectify this issue properly I would have continued using their service. Hopefully they know now to maybe send this gentleman on 2 person jobs or jobs that don't require heavy lifting.

Our water needed to be turned off after our shutoff valve broke. I called Edwards Plumbing and Heating and Austin came out gave us our estimate. Was back out on Monday morning performed the work and did a great job. Thank you so much for the prompt and honest work !

I called and he came the same day and the time he specified. Quality work, cleaned up behind himself, and professionally friendly. Definitely recommend and will use again.

Very professional and knowledgeable

good service nice prices

Highly recommend this company, they have outstanding plumbers. Used them for a job not too long ago and they were timely and effective. Took good care of us and were fair with their pricing and rates.