Best Bathtubs And Showers in Denver CO

This King Rooter & Plumbing is the best plumbing company in this Denver area. They have a great technician team for Sump Pump Repair. This King Rooter & Plumbing have a great customer service. They are always on time and have great pricing.

Andy 2294 was helpful and courteous. Took care of the problem by running the snake down the main drain and the secondary. Took a while but got the clog cleared. I was told they would come out to do a camera inspection on a later date and I received a call to set it up. I told them I would have to make it for Saturday and they said that was fine and setup the appointment for a camera inspection. No one showed up on Saturday so I called in. They ended up hanging up on me during a transfer. On Monday someone called me that they were coming out for the camera appointment. I was at work and could not make it to meet them. They said someone would get back to me and hung up. No one ever got back to me for the camera inspection. So other than Andy being a great guy that got the problem resolved the rest of it sucked and I never got my camera inspection. It was also fairly pricey overall.

I have truly never had such a great experience with a work crew. The folks from the lead tech through the engineers were stellar. Every one from the beginning with Jonathan as Team Lead through the folks, Devon, Anthony, Blake, and Brandon kept me informed through out the whole process. Jonathan did such a stellar job in explaining the entire process and did not pressure me in any way and let me make a very informed decision. The crew worked very hard and the disruption was minimal. I would recommend both Roto-Rooter and definitely this crew for a job well done. Thank you so much guys!!!!!!!!!!!!!!!!

Christian serviced a sink drain and a gas valve for us and he was not only very courteous but he was extremely professional, respectful, and took the time to explain everything that was going on. I really appreciate that he would wear shoe-covers in the house (even though he had to come in and out about 20 times, he took them off and put them back on everytime! It was probably a pain... but greatly appreciated!) THANK YOU FOR EVERYTHING, CHRISTIAN!!!

Scott was my service person. On time! Super Nice! Knew what he was doing!!! I can't express how happy I am with this company and the service provided. They should get 10 Stars.

Too bad I can't rate Hurricane Drain with ZERO stars! Inept and irresponsible. If you have any plumbing service needs I would strongly urge you to call almost anyone else. Without a doubt among the most frustrating and disappointing interactions with a service provider that I have had in over 20 years as a homeowner in the Denver area. If you want the whole story, read on, otherwise just know that there are many better plumbing options in the Denver area than Hurricane Drain.

This saga began in June when we had a toilet with a slow leak along the bottom of the commode. We had a small amount of water damage to the wood floor immediately beneath the toilet - maybe 8 square feet in total - probably a bad wax seal around the flange we thought. Called Hurricane Drain and a plumbing tech came out and informed us that we had a problem with the soil pipe and the flange had been set too low. The water damaged wood floor beneath the toilet was going to be an issue but he suggested that he install some spacers to correct for the distance. OK - seemed reasonable, so we took his recommendation and thought we would plan to have the floors refinished in the whole main floor of the house. A couple of days later he returned to install the spacers and the toilet promptly began to leak into the basement and along the floor between the hardwood and the plywood flooring - seeping into an adjacent dining room area that promptly warped and cupped. We immediately took the toilet out of service and drained it as we were leaving for a 3 week vacation trip. Upon return, the dining room floor (as well as adjacent hall closet floor) was an undulating creaking disaster. I had a number of email exchanges and phone calls with the local business manager, Cindy, who was willing to take a look and see what they could do. Hurricane sent their lead plumber out to look and he was very circumspect asking in essence, how do we know that the floor wasn't like this before? I've had half a dozen hardwood floor folks come out and say without equivocation that the toilet fix that Hurricane provided caused the extensive damage in the dining room. Three such estimates were provided to Hurricane and they essentially choked on the amount of damage (~$1K). Hurricane sent out a guy on a second visit who told me no doubt that the damage was recent and related to toilet fix. Apparently he has since changed his mind.

Shame on me for not making him write that down for me as Hurricane has since come back to me and said that they don't think they were negligent at all and that they aren't going to do a thing to make things right. In a phone conversation with Cindy, she indicated that the plumbing tech would have his paycheck docked for the damages because he didn't do what he needed to do to protect himself - I guess that means he should have checked the adjacent room floor to ensure that a customer wasn't going to game them. Amazing enough of a business practice to not stand behind your own employee, but to shirk your responsibility to your customers is inexcusable. To be clear, I was never asking them to repair the existing floor damage in the bathroom, just to correct their employee's repair job that has resulted in well over $1K of damage. Cindy told me that if the damage was less than it was, she could act on her own to do the right thing. Since the damage was more than she was authorized to approve, she had to take it to her boss. Mistakes happen - what counts is how companies respond to those mistakes. Thanks Hurricane for providing me with an expensive lesson in how not to do business. Now I’m off to the Better Business Bureau to file a complaint.

Tyler was totally professional, am excellent communicator and they got the job done quickly. Thank you!