Best A/C Preventive Maintenance in Dallas TX

Prompt, courteous, and thorough. Was able to troubleshoot a problem that another HVAC company and an electrician were stumped on.

Called for emergency service at about 11PM. Decided to wait until morning and was given a 4 hour window 8AM-12PM. 8AM the Man showed up and got the job done quickly! He also fixed my garbage disposal...that was ?unpugged! Anyways it was nice because they put me as the 1st appointment because of my situation being more of am emergency. Overall it was good. No issues. The man was very kind and didnt make any mess! 5 stars is for the plumber himself. It is not the cheapest service thats for sure. But it has great people from the call center woman who made my appointment to the plumber at my house. Please recognize your employees! They work hard!

Professional

They were good and very nice overall to deal with. We needed plumbing work ASAP and I talked to a lady who was very nice and she said she would have someone call me right back. I had to call them back and I talked to the owner's son. He was very nice and tell him I decided to go with Roto Rooter because I needed someone that day and could not wait however I ended calling Atlas back because the Roto Rooter guy (he was very young) could not tell me who I needed to fix my sink that had fallen. The owner's son at Atlas took the time and explain to me who I needed and gave me a recommendation. Unfortunately I ended up getting someone else to fix the sink and I called Atlas the very next day to hook up the sink and a new garbage disposal. However the part I am not the happiest with Atlas has to do with the plumber himself because when I asked him about a part in the sink if he had match to the part he said yes, but his part didn't match my sink. He was very professional and knowledgeable about plumbing. He did do a great job otherwise but I could have done a better job replacing the part to my sink by going back to Lowe's and getting the part myself. Am I happy with Atlas and their customer service? Yes for the most part but if you want parts to be matching inside your sink I suggest you buying the pieces yourself and handing it to them because they won't have it otherwise. They are very accommodating when you need someone ASAP and helpful too!!!!

Amazing experience! Worked quickly and was very kind. He also put together video with a voice over showing me the areas of concern as well as what my options were for fixes/repairs. This made everything very easy to comprehend and made me feel as if I was able to make an educated decision on the repairs.

NO ON CALL SERVICE....they installed new system....5 months later making all kinds of racket....repaired by David j....fine till temps dropped in 20's with wind chill over weekend....then nothing no heat ... had to wait til monday.....and same problem...just tightened screw ....fixed again??????? ...We all deserve better service than this especially after paying almost $10,000 ....co says no plans to add 24/7...

I cannot believe how pleased I was with their service. I will be recommending them to my friends. I used their $49 tune up coupon. They charged that for each of my two units. They did a ton of work all for the original price. I have had other companies charge me more to just look at it and try to charge for every little thing they saw, even regular maintenance items. Not these guys.I rarely bother to write a good review, but these guys earned my praise.Hardworking, courteous, honest, great value. What more can I ask for? Nothing!

Roy was very professional and informative explaining me what was the issue with my ac unit. Great customer service i highly recommend him!

Charlie showed up ahead of schedule and was able to resolve the problem quickly. He also offered some tips to help out with regular maintenance to help avoid a repeat of similar issues. No complaints. Thanks again!

What a great experience. Jason is a true professional and very knowledgable. On time and explained what was going on and gave preventative maintance tips.Outstanging service and again you are very fortunate to have a man like Jason representing your company.Respectfully,Mike Mikula

They don't do aparments ,