Best Your Air Conditioning in Columbus OH

Hi. Recommend Waterworks now to friends; had great service and assistance from the personnel responding to my stopped-up Kitchen Sinks. Ric, was the plumber sent, and he was courteous, attentive, got right to job and got the kitchen pipes running smoothly again. Waterworks goes to the top of area plumbers to date with me; A+++ service. DaveL.

I work for a commercial facility in Columbus oh and I use Muetzel for all my HVAC and Plumbing. Have to say I give the company 5 stars because they treat my company as a priority and will always arrive early or right on time. Nick is one of the best techs there so if you use them. Ask for Nick.

Workers were very professional.

We had a leaky pump attached to the furnace. The technician found the problem and fixed it and was in an out in about an hour. There was no charge as we had a warranty that covered the work. He was very nice and had a great job, as did the person who booked the appointment for us. 5 stars.

**Update**
Your response is a lie. The technician definitely quoted closer to $3k for the parts and labor. Said he didn't have the sequencers (even thought when I call the service manager he said they do have the sequencers).

The technician most definitely did not put the furnace back together and left everything open and unsafe. I have 3 small children that could've put there hands into the open air handler.

He never offered to fix anything, he in fact said there was nothing he could do because he doesn't have the parts. I DID NOT HAVE THE OPPORTUNITY TO DECLINE SERVICE. NONE WAS OFFERED!

For the record I still haven't received my refund!

Completely disappointed with the terrible service I received. I called for an inspection for my furnace and the technician left the sequencers unscrewed and the furnace left open when he left. I had to put everything together after he was gone.

-He told me I had a refrigerant leak without even checking for leaks. I had to locate the leak myself. Tried to tell me my furnace wasn't registered for warranty (when it is).

-He quoted around $3000.00 to purchase sequencers and check for a leak. (Sequencers are anywhere from $30-$70 apiece).

-Charged me $99 and didn't even provide a receipt or write up for what was done. I called to ask for my receipt and it took 5 days to finally get it.

-I brought up several of my complaints to the service manager and he denied them and said his technician disagrees and wouldn't lie to him.

-If you are looking for a reputable company to handle your HVAC needs, please look somewhere else.

Extremely knowledgeable and helpful staff. He took the time to explain everything to me in detail. He made me feel comfortable about the installation.

Jeff is a great employee. He is professional and he takes his job seriously. He did an amazing job. Thanks for your time. God bless and be safe.

We had a plumbing issue. It was fixed quickly and professionally. Atlas Butler always does a great job.

Do not waste your time with this company unless you want to be stood up! And the promise to reschedule weren't kept either. Horrible customer service. Happy to have found a more professional company to hire.