Best Trenchless Water Line Repair in Columbus OH

I had used Waterworks in the past to do some general plumbing repairs and was happy with the quality of the work. While not the cheapest (far from it) I found the work to be good. This instance was completely different! When my hot water heater broke, I called Water Works to install a new one.The technician came to my house and presented my options, I landed on a $1800 power vented water heater, which was not the lowest priced quote I recieved, but felt my past experience would be an indication of the quality this time around.When the tech showed up the next day, he informed me that he forgot that they would have to have to run an electric line to the new heater. How do you forget something like this?He said, they could run an extension cord to the unit and he assured me (after calling his boss) that it would be fine and pass inspection. When the inspector showed up he promptly failed the unit based on the poor electrical wiring.When I informed WW the unit had failed, their solution was to have me pay for an electrician to properly wire the unit and they would cover the re-inspection fee. An electrican will cost at least $300+.I assure you I will never do business with Waterworks again and encourage anyone considering their expensive services to think twice and have the work done by a real professional organization.

We had our hot water heater replaced. This was scheduled and done quickly. It was great to hear the family story of the four generations that have been and continue to be actively working in the business. We will contact them again for plumbing needs.

Technician was very educated in the field..We had a major drain issue with the kitchen sink ( house original drain pipes were installed in the 1940s ) he was able to fix the issue in a very timely manner and very professional...Thank you John M.Definitely will use this company again..It was 5 mini crab forks stuck in the drain pipe behind the wall ...2 yrs later and I'm still paying for that dinner out...???

Great customer service. The technician explained the install and repair or a disposal. This will definitely be my go to in the future.

Kyle did an excellent job. He was in and out quick and professionally done.

I have heard good thing about but not used your services. I have a request. Could you teach your driver's it is not acceptable to drive 60 miles in the LEFT lane?

Does not offer free quotes.

Very professional and did an excellent job.
Would recommend to family and friends.

Great work! Owner was more than accommodating will definitely recommend. Came on a Sunday so I could get the heat turned back on. Thanks again greatly appreciated

After contacting this company about our water main leak Dave arrived the same day to look at the issue. He gave us a quote and we were able to communicate with him to schedule a repair between the holidays and severe storm. While a few unexpected issues came up he did everything possible to replace the line as intended. He went above and beyond to ensure everything worked properly and ensured all work areas were cleaned up. He was timely, showed up when promised, got the job done, and stuck around to make sure it was all good. He even stopped by the next day to make sure everything was working and cleaned up appropriately. We highly recommend and would use again.

That's a good place the best place to get your plumbing done they do everything for you very well experienced people

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

Trevor was my technician and he was great. Explained options and executed quickly.

James and Chris were very professional, did great work and were a delight to have in outr home