Best Gas And Electric Furnace Maintenance in Columbus OH

When our AC went out, no other company would even pick up the phone or return a call. Waterworks set up a next day appointment and their technician was on time, professional, and knowledgeable. He had our air back on in less than an hour!

It has been a long time since I've received great customer service, Carpenter Heating and Cooling Plumbing and Electric have surpassed my expectations. From Carps Club to each tech that has came to our home had the same professional, helpful, friendly service. Keep up the good work thanks for all you do I'm looking forward to our continued partnership. Sincerely Scott D

Highly recommend this company! Seage McCoskey was our plumber. He was excellent! Very nice, respectful and knowledgeable! Upfront pricing and did his work quickly. The woman who answered the phone at the office was very friendly and helpful. Same day service without asking. I will definitely use this group again!!

Bryan was excellent - prompt, helpful and informative. The work we required cost much more than expected but the service was great.

Overall, install team did good service. They stayed until job was done which was 14hrs. I did have to be the one to approach to get updates. They did the best they could on clean up after completion. A drain grate was thrown away which I wish they would have given me a choice to keep and fix it back. Now I have go replace it. Supposedly, they are going to try to replace with plumbing team but I have not heard anything.

We signed up for the annual maintenance/cleaning program for our A/C and furnace. On a routine inspection, the technician discovered that we had a natural gas leak. We worked with Jeff to get estimates for replacing our 28 year old furnace and air conditioner. Jeff gave us a number of options and all of the prices were reasonable. American Air was able to complete the job within days of making our final decision. The technicians, the office staff who helped with financing and scheduling, and Jeff were all knowledgeable, courteous, and efficient.

Jacob Clark was our Technician
He was very professional, friendly, and did a great job.
Thanks Jacob