Best Drain Cleaner in Columbus OH

Plumber did a thorough job...we were very pleased. I felt that $441 to snake a drain that took about a half hour was way too much. While I said we were pleased with the service, I will look to other services for pricing before I reach out to roto rooter again.

John was very helpful,polite and got the job done ☝ ..deffinatly recommend to anyone with plumbing issues

Dave helped make my sump pump replacement a quick and easy process. Was able to get it fixed same day!

This company is TRASH! I called to have someone come look at my hot water heater that is leaking. Have had it for 16 years. We are aware it probably has to be replaced. Spoke with someone on Thursday evening, someone came out on Friday (late but it was communicated). Scheduled service for install on Saturday (TODAY) between 12 p.m. and 2 p.m. Well that time came and went with no communication what so ever. No text, no phone call, NOTHING! So I call ARS not once, not twice, but 3 TIMES. Got a different rep each time. The first and last person were nice. The 2nd person which was a male was VERY RUDE! Unnecessary rude at that, sir if I'm having an issue and it's not your probem fine but don't be a complete mean person about it. YOU are in customer service if you don't like your job FIND A NEW ONE! So each rep stated they were reaching out to a manager. So this manager has 3 messages to call or communicate in some way NOTHING. Well since you all are completely DISRESPECTFUL of my time and do not have COMMON DECENCY to at least reach out I've CANCELLED my order and WILL NEVER DO BUSINESS WITH THIS COMPANY!! THANK GOD FOR ROTO ROOTER!! They came out within 30 minutes of my online inquiry TODAY and replaced my hot water heater TODAY!! You all should work on your approach to handling business because you are HORRIBLE!!!REVIEW UPDATE: Monday July 11, 2022 Jason reaches out to investigate what happened with my service. Come to find out a few things weren't done to ensure my order was completed appropriately. People didn't show up to work, etc. I appreciate Jason for his interest in making this right. Jason also compensated me for the frustration. Jason gets a 5-Star as he was a great person to speak with regarding my experience with this company. I will at least consider utilizing this company in the future. Thank you Jason for your professionalism, kindness, and care. You are a gem.

The last thing you need after Christmas is a flooded basement. First of because eww and secondly who has money after the holidays? Certainly not me. I was super stressed about the whole thing. Rotor rooter sent Mike Anderson. He was so kind and understanding and was able to fix my clogged pipes for less than I was expecting. I have never had to call a plumber but when I need one again I'm requesting him. Thank you so much!

Very good quality of work and very good customer service. I have used them to replace a hot water heater as well fixing burst pipes.

Pat and Brent did an outstanding job with our spring HVAC inspection. They were polite, professional, efficient, effective, and did a thorough job. They are a great asset to Buckeye Heating and Cooling.