Best Cooling Unit in Colorado Springs CO

Our AC went out and we decided to call out one source. The call service members were kind and prompt. They got us out a person the same day, Chris was awesome and fixed the issue causing our AC to not function properly. He told us there were other issues with our unit and quoted us the cost to repair them. I told him I needed to speak to my husband before I decided. Less than 24 hours later our AC unit stopped working again. We spoke to the call service workers again who said the service charge would not be applied on the visit, we agreed so they sent out another tech. That tech needed a supervisor to come out and look at our unit. The supervisor happened to be the general manager, Justin. He very quickly told me I needed an entire new unit to include an AC and a furnace. He told me that one small part needed to be fixed now to get the air going and the rest could be done at a later time. I agreed to have the part fixed, after the part was fixed I was charged over $250, I’ve paid them almost $500 in two days, in reality only one part was fixed and after researching it, it’s a $20 part! He also quoted me almost $10,000 for a whole new system. When I brought up the fact that the call service member told us we wouldn’t be charged another service fee he quickly stated that it was a different part and a new service fee. After going back and forth with him about what we were promised he began raising his voice and going around and around why he had to charge us that. For someone who wants to be hired for a $10,000 job he sure wasn’t going to honor what we were told about the service fee. He told us he would refund the job 100% if we spent the $10,000 to replace everything but after his demeanor and the way he spoke to me I would not even think about possibly using his company for any services. The entire situation seemed like highway robbery! The fact that we already paid them a large amount of money and he refused to drop the service fee as promised I couldn’t help but think this is truly a money hungry company!

Thank you HVAC Solutions! Jason from HVAC Solutions came to the house, asked questions, explained the different options and let me decide what would be best for our home. Rich, Dylan and Jason installed a new furnace and air conditioner within a day and a half. They were friendly, efficient and professional. I highly recommend the team at HVAC Solutions.

I have been working with Oak View Mechanical for the past 2 years and can say that they have never let me down. I am managing 50+ houses and can only work with reliable contractors - Oak View Mechanical is one of those! The staff and owners are providing only the very best service, no corners are cut and no false information provided. Thank you for keeping up the good work - you can count on me sending you more business!

The team at Parkey's is GREAT! They quickly responded to my call and confirmed my initial diagnosis. Discussing my options with Jonny really help with making the decision to replace our furnace. The install team did an amazing job removing and replacing the system quickly. They took time to explain the system and answered all of my questions. I highly recommend Parkey's!

Used to use this company but after the last visit, I'm switching to anyone other than HPE. Contractor came, partially fixed the problem, and then charged me 3.5 hours for what I recall was maybe 2 hours at the house. 45 minutes of that time owed to the contractor having to go to the store to buy parts. After partially fixing the issue, charged $540 dollars. Then, have an estimate of $500 more dollars to fix the rest, owing to a bad wire that must have become disconnected in the crawlspace. $500 for a wire?? Called for a second opinion from another vendor, they inspected, tested wires and found wires intact, with thermostats being the problem. They had to undo everything HPE did to fix the problem, which did NOT include $500 for a wire. How can you provide an estimate and cost of a problem you didn't even personally check in the first place? Proved to me HPE is ripping folks off for time and labor, for parts, and for notorious 2nd or 3rdvisits required to fix what other companies fix the first time. I do not recommend and if I could give zero stars, I would.

Super friendly, very affordable. Scott took his time with us to explain all of the options. No other AC installer has done this. Would recommend 10/10.

Julian arrived on time for our appointment and was very informative explaining exactly what was wrong with my furnace. He was sensitive to my financial situation and took it into account when suggesting a new furnace for me going the extra mile to get the best for what I could afford. Working with him today was a great pleasure.

James S. was so thoughtful & kind! He took the time to explain things to me even though he was running behind. He didn't act like he was in a rush. He even chatted with me while he did the work. I have had a hard time lately & the kindness he showed was really needed & I appreciate it so much! Whatever you are paying him, it isn't enough :)

Clint M. was very professional, Covid-19 compliant, and excellent technician. He ahd my furnace up and running in a short amount of time. Furnace was working fine when he left, unfortunately do to an intermittent problem with another part the repair didn't last through the night. I would certainly recommend Clint and use him going forward.Scott B. did the follow up visit to repair my furnace after Clint's initial service failed to correct my heating problem with my furnace. He verified the previous repair and continued to trouble shoot the problem, which was isolated to an intermittent problem with a faulty Controller Circuit Board. This CCB was replaced and the furnace is working great again. Scott was very professional, Covid-19 compliant, and excellent technician as was Clint.I highly recommend and will continue to use Home Heating Service, Inc. for all my HVAC services.