Description
At Home Heating Service, Inc., we understand how important it is for our customers to know that they can rely on us. We pride ourselves on being the most dependable heating and air conditioning team in the Colorado Springs region. Not only do we go above and beyond during all of our service calls, we also work hard to make sure our prices are always competitive. Our focus is on providing our customers with a wide variety of HVAC services, from heating and cooling to air filtration to water heater repair and beyond. Our NATE-certified technicians are available around the clock so that you always have help when you need it!
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, A C Units, Ac Unit, After Hours Emergency Service, Air Filters, Air Filtration System, Attic Air Sealing, Attic Insulation, Attic air sealing, Carbon Monoxide Detectors, Cooler Repair, Cooling System, Dependable Service, Evaporative Coolers, Furnace Installations And Replacements, Furnace Tune-Up, Gas Fireplace Maintenance, Green comfort, Heat Pumps, Home Energy Audits, Home Furnace Maintenance, Home Upgrades, Home Water Filtration Systems, Home energy audits, Hours Emergency Service Available, Humidifier Repair, Mini-Splits, New Construction Hvac, New Furnace, New Installations, New construction HVAC, Occupancy Sensors, Schedule Maintenance, Split Systems, System Inspect, Venting System, Water Conditioning, Water Distribution, Water Softener Systems, Your Heating, Air Purification, Annual Service, Duct Sealing, Emergency Service Available, Energy Recovery Ventilator, Evaporative Coolers Services, Furnace installation, Gas Fireplaces, Heat Exchangers, Heating And Cooling, Home Furnace Replacement, Home Heating, Maintenance Or Replacement, Mobile Home Furnace, New Water Heaters, New furnace, Replace furnace, Swamp Cooler Repair, Duct sealing, Indoor air quality, A/C system vent cleaning, Cleaning, Installation, New air conditioner, Replace air conditioner, Replace furnace and air conditioner,
Reviews
Jonathan Arcand
8 months ago
Very professional HVAC company. Same day service and did not try to up sale us. They found the problem and fixed it. Would recommend to all my friends and family. Will continue to use them.
Service technician was professional, friendly, and explained what he was doing. Even if the question was asked multiple times, Carlos was helpful in explaining the process to operate our heating system. Home Heating Service was recommended by a neighbor, and I will enthusiastically recommend them as well.
Bijan Kolahi-koocheki
a year ago
On time service and was able to explain things to me.
Home Heating Service installed a new water heater in our house. Carlos G. was on time and used all necessary, required Covid precautions. He was VERY thorough and took the time to explain all that he had done; including the necessary steps he took to ensure the installation passed city inspection. Carlos answered all our questions and was detailed in cleaning up. I would HIGHLY recommend Home Heating Service and Carlos G.
Very friendly and courteous, they take the time to explain things and have always gone above and beyond the service call and taken the extra time to make sure things are done correctly. I would recommend their service
Scott was extremely professional and his explanation of potential repair was spot on. With a Sr. Tech like Scott on board with Home Heating, there is no question I will be a return customer for all my HVAC needs! Great job. Thank you!
--Jeff K.
Cesar Clavijo
4 years ago
Scott was very personable and made me feel at ease. I knew while speaking with him that he was very knowledgeable about what was going on with my AC unit. He explained the process of how he was going to troubleshoot the unit and what steps he would take to fix the issues once he found out what causing the problem. He was very thorough with the entire process. He even showed me how to locate the filter to my central air/heating unit and replaced the old dirty filter free of charge. Overall the experience was quick and painless. If I recall correctly the entire process took Scott less than an hour to have my AC unit up and running. Thank you Scott!
First class operation. I contracted with them from 1750 miles away for new furnace and A/C system for my mother's house. They did a great job from the quote through the install. Mom loves the new A/C.--Doug Abbotts
Brent was professional and polite. He cleaned and got the system up and working and explained how the system was working. he went above and beyond the normal service call and got the dehumidifier online to. I will use them again. thanks Brent
Norwest Auto Sales
4 years ago
Home Heating Service is great! Very prompt and Dana was very knowledgeable and they have earned all my future business!!
Michael Fitzpatrick
4 years ago
Brett diagnosed the problem and fixed it on the spot. I highly recommend Home Heating Service, Inc. They were quick and fair.
Fast, friendly, courteous & professional. Found the problem and solved the issue quickly. Made good recommendations and was thorough.
When we had a code alert show up on our thermostat, we called Home Services who had installed our new HVAC system a year ago. They were very responsive and scheduled a technician to come out to check it out. It turned out to be a very minor problem and was resolved quickly. Carlos was very professional, courteous, and knowledgeable. He checked every heating component to ensure all parts were working correctly and assured us that we shouldn’t be experiencing any more future issues. It’s evident this is a family run company from the people who answer the phone to the technicians sent out to work on the HVAC systems. They have a customer for life!
Technician very responsive and informative regarding questions I asked.
Very professional. Super nice and explained everything that he was doing.
Professional, friendly service from Max fixing AC system. He stuck with the problem til figured it out. Reasonable pricing. Very pleased with this business.
They installed a complete Lennox furnace and AC pkg. From beginning to end Home Heating Services handled everything quickly and professionally. I was very pleased with their sales and their service. I would def. recommend them to others.
Dean & Fran Christensen
9 months ago
Justin was friendly, knowledgeable and very thorough. I had my ducts cleaned and furnace serviced. He did not rush through the process and made sure everything was done properly and cleaned up afterward. He was a pleasure to have working in my home and I would highly recommend your services.
Fred was top notch and very professional. Traced the problem to a $10 rollout switch. A very tricky and stubborn culprit I've been trying to find since last season. Thanks Fred for all your help
I was in desperate need of AC service. I had gone through my home warranty company, and they recommended a company that was very unprofessional! I was then able to look for my own HVAC Company, so I picked Home Heating Service, Inc. I saw that they had great reviews and decided to give them a chance. I called and spoke to Teal, and she was very professional and got me an appointment the next day! Joel, the technician came to my home and diagnosed the issue. He gave me his professional opinion and was very knowledgeable at his craft. Joel was able to replace the defected part and get my AC unit up and running the same day! Joel also provided his expertise in the maintenance of my unit and other parts of the HVAC system. I highly recommend Home Heating Service, Inc for any HVAC system issue/needs, as they are the premier HVAC Company in town! Thank you guys for prompt and professional service!!
Anne Anderson
9 months ago
Dusty J. Was on time, polite and professional
He gave great advice and feedback.
As always we were impressed!
Thank you
Early winter storm took us by surprise and our furnace stoped working at 3 in the morning. Called Home Heating Service as soon as they opened and they had somebody out to our house by noon. Max M. had us up and running in minutes. We highly recommend Home Heating Service Inc...
Called first thing in the morning with a blower motor problem. Carlos arrived at my house exactly on time when he said he would be here today. Prompt, professional, courteous, thorough are a few words I would use to describe today. Replaced motor and cleaned out hvac unit. System working wonderfully. Thanks Carlos.
We have been using Home Heating since the late '90s for repair, replacement and maintenance on A/C, furnace and water heaters. Can't say enough good things about them. They just replaced the water heater and were excellent again. I always recommend Home Heating!
Found this company from a service sticker on my furnace and am I ever happy I called them ! These are the folks you want working on your HVAC equipment...Alex was professional and knew his business... Based on our conversations about my present needs and in the future I was very impressed that no sales attempts were made Alex gave me great tips on maintaining my present equipment and I am very confident should I need anything further these folks will do it honestly I need a fair price....
William Smith
10 months ago
All of the technicians were very knowledgeable and professional.
Richard Harrington
2 years ago
Installed blown in insulation in our attic. Professional, respectful, courteous, hard working. Would recommend.
Friendly and professional service from Scott. Explained the error codes and how they relate to the functioning of the furnace. Awaiting a backordered part to complete the job.
Justin Sanchez
a year ago
Quick, knowledgeable, and kind great team !
Mountain Girl
4 months ago
I always appreciate the great service I receive from Home Heating Service. They have an excellent group of technicians that are always professional and knowledgeable. Today Brady came to service my AC and he did an excellent job. He took his time explaining the service and offered helpful suggestions on how to extend the life of my AC. I highly recommend HHS.
Absolutely wonderful! We could never locate our dryer vent to the outside of the house. Dana showed up early, found a disconnect and a huge blockage. Dana went above and beyond to fix the problem. Thank you so much!
Friendly and quick service! They installed my Furnace and A/C unit 5 years ago and have been maintaining it ever since. Works like a charm.
Cory Cookingham
a year ago
Excellent service for over 9 years. Highly recommended. Fantastic.
They were fantastic!! I called them by referral because the furnace went out where I work, at Hanson HotSpring Spas. I called, and spoke to Kristen. She was immediately able to schedule someone to come out the same day. It was a blizzard this particular day, so it was very cold. They gave me a 2 hour window in which the tech was to arrive, and he was actually 10 minutes early. He was troubleshooting for 30 to 45 minutes. He came down with the problem, and actually had all the parts he needed on his truck to fix it right then. Great service from top to bottom!!!I highly recommend them! The technicians name was Fred! He was awesome!
Nobody wants furnace problems on Christmas Eve. We needed heat. We were happy to find out ther wasn't a holiday price increase for service and someone was available within hours of our call. Clint fixed the issue and got us up and running. He also explained the need for annual cleaning and service to avoid future furnace problems.
Wes Daugherty
5 years ago
Max was on time, professional and efficient. He took the time to explain what he did and what he saw. Was a great experience!
Christie Possehl
5 years ago
Great crew. Prompt, thorough, job well done. Will definitely call again when the next plumbing disaster occurs.
The guys did great work, showed up when they said they would, cleaned up after the job was complete, answered questions, etc.
I was scheduled for a technician to arrive from 11-1. Having gone through this before I was prepared for an all day ordeal of sitting by the phone and waiting for a call. To my surprise, Carlos arrived right at 11 and got straight to work. He took time to explain to me what he was doing and how I could prevent it in the future, offering little tip as he went along. I actually learned a great deal about HVAC systems from this short visit. Very personable, no sales pitches, felt like honest work. Only charged us for the replacement part, and the standard service charge. The service charge was about $40 cheaper than the Colorado Springs standard rate just FYI.
Dusty was very helpful, timely, and really easy to work with. Great guy and great sevice.
Tabatha Higgins
2 years ago
Always excellent and prompt service. I have used them for several years now, to include installation of a new furnace and duct cleaning. Will continue to use this outstanding company for all of my HVAC needs
Arthur Simental
a year ago
Home Heating Service is one of the best HVAC companies in Colorado Springs, CO. They provide amazing service for a good price. They provide quality in all their work. We are always very impressed by their professionalism, communication and even the details they provide in their quotes. We appreciate even more that they follow safety protocols and very respectful of our home.
Alex Cunningam
3 years ago
Very very professional; great customer service. They took their time to make sure everything was done correctly.
Exceptional customer service! Fair pricing, no up selling and very knowledgeable technician (Fred V). Service exceeded our expectations...great job!!!
Daniel Heller
2 years ago
Technician was phenomenal. Very thorough and professional. Would HIGHLY recommend to anyone!
Needed someone to come out fairly quickly. Responded quickly and they were out and fixed my A/C before noon. Awesome service!
I've used Home Heating exclusively for 21 years, with multiple installs, repairs and regular maintenance (furnace, A/C, whole-house humidifier, water heater, smart thermostat, etc.) at two separate residences. The team is fantastic, from management to front office staff to the field techs. They know their stuff, have a reasonable fee structure, work with your schedule, and are always friendly, polite, punctual and professional. I have a tech out twice a year to ensure all the hardware's in good working order, so I've watched the team grow over the past two decades. The technologies have changed, but the company's focus on customer satisfaction has stayed on point the whole time.Every now and then, you're lucky to find a local business that's so good at what they do, and so focused on customer service, that you never feel compelled to shop around for alternatives. Home Heating Service is one of those businesses.
Tony Wuckowitsch
4 years ago
Fred V (Service Manager) came as my residential boiler tech. Prompt, courteous, knowledgeable and professional. Fred was also informative on how to prevent my problem in the future through simple preventive maintenance that I can probably complete. Would definitely use again and recommend Home Heating Service, Inc to friends and neighbors. Very reasonable charges. Thanks, Home Heating Service.
Steve Otradovec
4 years ago
Great experince with Home Heating Service after my water heater and furnace went out the same week. They responded immediately from an online appointment submission on a Saturday evening to set up my appointment. From the quote to the install, they showed up on time and every person was professional and courteous. Marcus did a great job installing my new furnace and water heater. The set-up looks much better designed than before, he explained everything well and cleaned everything up nicely. I would definitely recommend this company and would use again.
Dusty was very professional and helpful. He took the time to thoroughly inspect the furnace and then answered all of our questions. We have had our furnace for over a year now and have not had any problems.
Dana Stanley
11 months ago
Eric was awesome. Explained everything he did. Stayed a good amount of time ,not in and out in 30 minutes. Professional, pleasant and very organized.
Richard Lehmann
9 months ago
Professional repair after hours, on time.
Parts are too expensive.
Dana M with Home Heating Service Management was excellent, professional and solved our problem in a short time. This tech and company really have their act together... highly recommend them, and will call them in the future if needed.
My service person was Scott for maintenance of my furnace and A/C. He notified me by phone when he was 10 minutes away. Had a 3 hour appointment window and he arrived within the first 30 minutes which was great. He answered all my questions about my HVAC system and even checked my water heater for sediment at my request. He was thorough and professional. We have used Home Heating Service exclusively since we purchased this home 13 years ago and have always been pleased with their service.
Mary Kathryn Thompson
5 years ago
Clint was polite and professional. He fixed our AC and was very informative when explaining what was wrong and how I can try to prevent future problems. Great service!
scott came on time surveyed my furnace and determined valve needed replaced. he did not have the part in his truck but drove halfway to another's tech's vehicle to pick up valve from him. i had to go to appt so i told Scott just to let himself in, do the work, and close up. Scott called me when the job was finished. he was very polite, wore his 'booties' in the house, and explained all of what he found and how the furnace works.in particular i was going out of town and scott said he would rather get it fixed now than next week. i appreciate that the work is done and not postponed. Good work, Scott!
Terry JojlerMurphy
5 years ago
Review of Scot Blackler.
Thorough. Friendly. Customer advocate.
Home heating always does a great job keeping my utilities working great all year long. Great customer service and scheduling, friendly, professional, and knowledgeable technicians.
Scott B was excellent. He was very thorough. Explained what was going on with my furnace.
David McKenzie
11 months ago
Called and came out same day and foxed a/c in one hour... not cheap, but bery reliable.
Dustin Blackwelder
4 years ago
Dana was very knowledgeable, professional, and friendly. Would recommend to anyone that need their furnace looked at.
Marty Private
3 years ago
These guys are great. Easy to schedule, and do quality work.
Monica Morgan
4 years ago
Carlos Garcia is awesome as always and very courteous. I will always request him for my service needs. Excellent service
Chelsea Moles
5 months ago
Carlos is a fantastic plumber and a great service guy. Unfortunately, Home Heating: I would not recommend. A repair they performed on a burst line in an in-floor heat system lasted little more than a year. They claim that this is an acceptable time frame for a repair. My system lost all the glycol, home had no heat, lines froze and caused massive damage to my home. They charged me to repair their own failed fix and wanted to charge me to recharge with glycol, also, gave me an outrageous quote to replace a valve on my boiler. Hopefully Carlos goes into business for himself! Until then, find a different plumber...
Sean Sorensen
2 years ago
Brett did a great job, he cleaned and inspected my furnace and did a great job. Then he went above and beyond and hooked our whole house humidifier up to a new smart thermostat that another company had installed and hadn't hooked up the humidifier. Will be only using Home Heating Service, Inc in the future.
Max came out to fix our AC that had quit cooling. Our service window was from 11-1 and he was here early, and had the issue fixed quickly. He was very professional and polite. I will definitely be using this company again for our heating and cooling needs!
Irene Kornelly
2 months ago
Hot water heater was repaired. Brady was on time, explained everything that needed to be done. He worked quickly and cleaned up afterwards.
Katie Malinowski
3 years ago
Great experience. Instead of just recommending a new HVAC system (ours is 20+ years old), they came out and actually fixed the issue. Very friendly, punctual, and knowledgeable. We will definitely call them in the future.
Sydni Dittmer
4 years ago
Had a great experience with Brett. He ended up needing to come out twice as our A/C coils were too frozen for him to do the work he needed to do. Great service.
My furnace would not stay on and HHS came out the same day I called, only charged the service call fee and fixed everything so that it runs smoothly and I am a happy customer! Well done HHS! I will definitely be a repeat customer and would recommend you to anyone needing assistance with their HVAC needs.
We have used them for years for both heating and cooling. Always professional, on time, friendly and very helpful. In the middle of this heatwave, they were able to squeeze us in within 24 hours of when I called to report a problem.
Brett did an amazing job. Being in the service industry, it's nice to see somebody else not try to oversell a customer on a product they don't need. He gave great detailed advice on maintenance and how I should be operating my system as well as fixing the issue at hand. Great company representative.
Max as always is very professional and we feel comfortable that he is thorough and advises as appropriate. Home Heating and their service personnel are a go to group.
Nathan was very helpful with educating on how my furnace worked. He also showed me how to change my air filter. I would definitely use this business again.
We have used Home Heating Services several times now and have had two different technicians, Scott and Carlos. Both of them have been excellent. We would have no hesitation in recommending this company highly. The techs know what they are doing in addition to being polite and always wear covers on their shoes so they are not soiling your carpet which we appreciate.
The technician Joel S. was outstanding. He was professional, knowledgeable and friendly. He did the job he was here for, and he answered the questions I had as a new home owner regarding my furnace and thermostat.
Max is polite and efficient. He always exceeds my service expectations.
Benjamin Tippetts
3 years ago
Clint provided exemplary customer service and fixed my AC system quick. Thank you!!!!!!
After moving to a new home in the Springs with no AC this past week, we decided to purchase one. We received 5 estimates and Home Heating was not only the most affordable, but were able to install the system the fastest! There were ZERO surprises. They did everything they said they would and MORE. I highly recommend using them for your AC needs. Derreck in sales is wonderful!
rhonda lovato
4 years ago
Great service! Fred showed up on time, very professional & explained everything! Highly recommend this company, great customer service all around!
Dusty was terrific! Very professional and friendly and did a fantastic job fixing our humidifier and tuning up our HVAC systems. Highly recommend!
jeanine Woodward
9 months ago
I had a new technician this year after using one previously for many years. He was very efficient and explained everything as he was working. I was very pleased and will request him next spring for air conditioning service.
We have a 5 yr old Rinnai tankless water heater that was making a lot of noise - it sounded like a truck was driving through our basement. The original installer mounted the unit on an inside wall, so I figured that was the cause of the noise so I moved the unit to a concrete floor support - no joy. Finally called the professionals at Home Heating. To my surprise, they answered the phone on the first call (!?) and were able to schedule an appointment the same day. Fred arrived within the given time window and was able to diagnose the problem immediately. Turned out there were a couple dozen miller moths that had made the ultimate sacrifice to...whatever it is that moths sacrifice their lives for. Fred also answered many of my other questions about our hot-water heating system and offered suggestions for a DIYer like myself to keep our home heating system humming and happy - thanks Fred and Home Heating Service!
Jerome Parent
11 months ago
Great job on troubleshooting and fixing our water heater. Quick service and reasonable price
Marcus and his partner did a very nice installation of a Lennox high efficiency central unit. They were on time for the installation and completed it in less than a day. Always very pleasant and were able to answer any questions that I asked. I would recommend them to anyone who needs a central heating unit installed.
Michelle Kiely
a year ago
We just moved here from southwest Florida and ignorant about heating.They were exceptionally informative and extremely helpful in getting our heat back on in a timely fashion. I would definitely recommend using this company
Max came to service our fireplace and was super helpful. The folks I interacted with over the phone were also very friendly. Fantastic customer service and fair prices!
Chris Donahue
9 months ago
Tech who inspected furnace was knowledgeable and skilled. He clearly communicated the results of inspection.
Daniel Paulonis
10 months ago
Tjis Co. Replaced our water heater. They were on time and did a professional job at a fair price. We always use them for our heating and AC needs.
Dusty knew what he was doing and did a great job. We highly recommend him.
Carlos repaired our air conditioner and serviced the heating system. He was professional, knowledgeable, and delightful to work with. We have used Home Heating for several years, and always recommend them.
Scott was very personable. Super thorough and explained the issues and repairs in detail so I could understand the pros and cons of each suggested repair! Great service!!!
Before contacting Home Heating Service, I had no idea what my options would be for installing heating in an addition that seemed haphazardly thrown together by my home's previous owner. Our consultant, Derrick, was very informative and honest with his recommendations. The crew, namely Max, was very professional, prompt, and courteous. The orchestration of the entire procedure was precise, even down to the scheduling of the inspections. I am very glad to have had this company head the installation. The end result was sheer perfection.
Carlos was professional and explained things well. Never had a bad service call with Home Heating Service.
Dusty J came to fix our AC and was super polite, helpful, and fast. He even talked to us and gave us helpful info about the life of our ac unit and about our furnace filters. I would highly recommend this company, they were very responsive and polite and our AC has never worked better!
Marisa Gonzalez
3 years ago
Carlos was professional, and took the time to explain everything to me. Enjoyed working with him and this company in our home and would not call anyone else for future needs. Very happy with my experience with them from beginning to end.
Nicole Mazzella
4 years ago
Great experience from the minute I called to make the Appointment to the actual service technician that came to do the job. Max answered all my questions and was very nice and timely . Will defiantly use them again .
Leonard Williams
2 years ago
Joel and team did an excellence job in replacing our Hot Water Heater. The professionalism and efficiency displayed by his team in the Removal and installation process was outstanding. I would highly recommend him, the team and Home Heating Service, Inc. when you need any services they provide. I have been very satisfied with all the services they have completed for me.
I was referred to Home Heating Service by a local plumber for a water heater repair. I sent pictures of the problem and Chelsea was able to order parts for me. They proved to be difficult to find however Chelsea didn't give up and kept me informed with every step, and when the parts arrived Carlos came to my house and did a great job getting my hot water heater working again! Chelsea & Carlos are continuing to work on getting additional parts we need later but my water heater is a bit unusual so we may need to replace it. Carlos recommended a tech come and give us an estimate on a new water heater in case parts are not available to repair the current one. Michael came to my house to give us an estimate and he was friendly, easy to talk to and sent us the estimate within an hour! Everyone I've worked with at this company is extremely helpful and easy to work with - I highly recommend them!
heater want not coming on. Called and within 2 hours repair was made and was fast and repairman explained it all. Was very happy with the service and was the 3rd time I used them.
Lauren Mendoza
3 years ago
Our technician, Clint M., was great! He explained the issues and the simple things we needed to do to make sure our air conditioner continued working well. We’ll be sure to call again if we need service in the future!
Samantha Huffaker
3 years ago
I have had Home Heating Service, Inc. do a few jobs around my house over the past two years. They have always been very professional, helpful, and friendly. They have always gone above and beyond in helping me to get the best value while giving great quality products and services. Highly recommend!!!
We just had a full system installed by Home Heating Service, Inc. We had AC, Furnace, tank-less water system and duct sealing all installed and working working perfectly. The whole team kept the house very clean and were all professional and courteous to my wife and I. I would highly recommend Home heating for any of your needs. We finished the system just in time for a massive May snowstorm so we really appreciated the new furnace. Thanks Home Heating Service team.
All involved were very friendly, responsive and hard working. Did an excellent job installing our new A/C unit. No sloppy work with this team. Cleaned up work site completely. Made sure we understood how everything works and expertly answered our questions.We definitely recommend Home Heating Service.
Great Service! They helped replace our furnace within a day. The value of the overall service was great. From top to bottom, a well executed team. Between tech, estimate, and install they did a great job. A painless process for a painful situation.
douglas Harling
a year ago
Great crew to work with. Thank you!
Terri Culbreth
2 years ago
This was my annual service. First time I have met Brett, but a long time employee. Super nice guy. Did a thorough job and very knowledgeable. Answered my questions. Very professional as always with this company. Everyone is awesome that works there. Been using them over 15 years for all my AC, heating, humidifier, duct cleaning and water heater needs. I trust them which is a great thing to feel. Thanks again!
Fantastic service: responsive, professional, very reasonable. Technician explained everything and did a great job!
Home Heating Service came to replace our outdated and old HVAC system. They installed a new 16 SEER outside unit and installed the other half of the new equipment in the utility room inside. The new system runs much quieter than the old system, even on high. Thanks Home Heating, my ducts and new HVAC system will keep us warm in the winter and cool in the summer.
I had two places in mind when I was looking for an HVAC provider. The first had many good reviews but when I called, the call taker sounded bored and indifferent, almost like I was bothering her. So I thanked her and told her I was going with another provider. When I called Home Heating Service the call taker was prompt, pleasant and gave the impression that they wanted my business. I was given a two hour window for the technician to arrive the next day and lo and behold he arrived on time after calling to tell me he was en route. When Technician Clint arrived he put coverings on his shoes to protect my hardwood floors, asked what the issues were then went to work. He cleaned and tuned up my furnace then repaired my whole house humidifier by rebuilding a part instead of using a new part which saved me quite a bit of money. I liked the service from beginning to end and will use them again in the future.
Carlos quickly identified the problem(s) with the heating unit and made recommendations for ways to proceed for both the short and long term. Certainly seemed to know what he was doing and did it efficiently. I liked his direct style and abilities.HHS overall has been a good company to work with, quality products, decent prices, always looking for ways to fit our long term goals in the HVAC world.
General Account
8 months ago
Have used them a few times. Great experience and service. They even gave a military discount. Max came out and stayed until everything was working!Highly recommend them.
michele glick
2 years ago
The crew was prompt, friendly, and professional. They answered all of my questions, cleaned up, and finished the work as promised. Competitively priced ...and a military discount to boot! I would highly recommend Home Heating Service.
Dr Karen Steinberg
a year ago
Max came early to fix my furnace. He was helpful, friendly, professional and efficient. He quickly determined the cause of the problem, and gave me several options as to how I might proceed. The problem was repaired and I have a functioning furnace the same day I called.
After speaking with Chelsea she got Carlos to my house on Monday. Carlos is a very nice man, and was very helpful! He was quick, fixed my problem and made is that it was working correctly. Thank you Chelsea and Carlos!
Rebecca Rees
8 months ago
We have been using this company for about a year now and they are just amazing. Justin Barnes just did our annual furnace check up and he was so very knowledgeable & thorough, excellent communication and super friendly! Cant say enough great things
The guys did a great job! So glad to finally have AC. Pricing was competitive and service was quick.
Tonie Stephens
2 years ago
Home Heating Service, Inc. was able to come out to our house with just a day's notice. Max sent a text that he was on his way and was right on time. He checked everything out and was able to resolve the cooling issue. He was very personable and professional. I had recently recommended HHS to my neighbor and she gave them high marks as well.
This is as a weekend service request. I received a call back from the on call tech within 10 minutes and he was onsite within 2 hours of the original call. He diagnosed the problem and had it repaired within 30 minutes. I am very pleased with the timely manner of the service. All of my questions were answered in a friendly manner.
So far this is the only company that has been mostly honest. And believe me I have been dealing with a bunch of other companies that all they want to do is sale you a bigger AC unit.
Max was very professional and experienced at what I needed right then. He was kind and considerate and got to work immediately. I would recommend him to work with everyone I know.
Julie Wiswell
7 months ago
Technician was friendly and professional and explained everything very well.
Very thorough and knowledgeable service technician!
Jeremiah Cates
4 years ago
Home Heating Service takes care of their customers! Top-notch professional service at an affordable price. Highly recommend!
Justin was very informative, hard working,
polite, and cleaned and tested our furnace in a timely manner!
We were very impressed with the customer service provided by Home Heating. Scott was incredibly helpful and knowledgable. We will be using them again in the future. Highly recommend:)
Service on 10-10-18 provided by Alex. Alex was extremely professional, knowledgeable and took the time to answer all of my questions. If you are looking for great service (they also put in my furnace a few years ago) call Home Heating Service, Inc.
James Holligan
3 years ago
I wanted to take the time to thank Clint for going above and beyond in cleaning my daughter's dryer vent. I can't say enough about the outstanding effort that he made in locating where the vent exited the complex. Anyone else would have given up.
The guys at Home Heating Service were great. Jared made time on a cold day to come over and give me a quote. He was honest and helpful. The installation crew was nice and courteous, making sure there were tarps down, as to not get my carpets dirty and were careful to not hit anything with the equipment. They took the time needed to get everything done right. Awesome work guys, the house has never been this warm this fast!
Allegra Henry
2 years ago
Scott came out to the house to inspect and repair our fireplace today. We purchased the house with the fireplace broken so we didn't know what it would take and were anticipating a huge bill. We were so wrong! Scott was professional, on time, and very friendly. He worked quickly and had parts in his truck for the small repair. Thankfully it was a small issue and he fixed it right on the spot. He also provided me with advice on how to keep it running well and logistics to pay attention to moving forward. I will definitely use them again for future needs, as well as recommend them to anyone needing fireplace repair! I'm honestly so glad that other businesses were too busy so we found Home Heating Service. 5 stars!
Liberty Chica
2 years ago
Great Service ! Got all questions answered and am very satisfied with the furnace tune up .
Michael Orawiec
9 months ago
Great price, great service and incredibly, same day installation!! I would definitely recommend them!
Home Heating and Service is great. Called in the morning about our AC that stopped working and they sent a technician out the same day. The technician that came, Brady was professional, friendly, communicated very well and was able to evaluate the AC and repair it quickly. I'm very thankful for his help at getting our AC back up and running so quickly considering how hot it has been lately.
Theresa Ogden
2 months ago
Clint was professional and thorough. He was patient and answered all of my questions and left my fireplace looking better than it has in years.
Andrea Baldrica
3 years ago
Max was quick, fully protected for Covid-19 and professional.Fixed our furnace in 10 minutes.
Nate Kralovetz
4 years ago
Very Happy with the service I got after hours on my furnace.
Linda Christian
10 months ago
Geoff Brown provided our annual heating system maintenance this year, we appreciated his thoroughness in servicing our furnace and his professionalism. We feel Home Heating Service, Inc. is very fortunate to have Geoff on their staff. We hope to see him again. Thank you, Geoff! Larry and Linda C.
glenda robertson
a year ago
Clint was on time, efficient, and polite. Would recommend him and the company he represents again and again.
Brandon Morgan
5 years ago
Scott came out, knew exactly what the issue was and fixed it proficiently, expeditionary, and most importantly-professionally. I will definitely be using Home Heating for all my future HVAC needs, and will also be referring them to all of my friends amd family in the surrounding area. Thank you!
We have used Home Heating for our past and present home. Carlos is the best !!! Highly recommend this company for installation of HVAC systems and maintenance.
AO Smith gas hot water heater failed. Called various plumbing service companies around Colorado Springs looking for help. All but Home Heating had little to no expertise and did not want to get involved. Talked with one of the managers @ HHS who tried to help me over the phone to get the unit operational. Unfortunately the heater really needed a replacement part. Made the original call a little after lunchtime, senior technician was on site by 16:00 and unit was functioning by 17:00. Just an all round pleasant experience .
Brett Russell
2 years ago
Great service! Alex called to let me know he was ahead of schedule and could show up early, which was awesome. He found the problem with my furnace immediately, was able to pick up the needed part same day, and had the unit running like new in no time.
Dorothy Buller
a year ago
Carlos did an excellent job looking at the furnace, determining the problem and was able to replace the broken part. He did a great job explaining the issue. The furnace is now functioning just in time for the cold weather. Thank you Carlos
rebeccaaander Anderson
a year ago
Our heater went out and we called late in the afternoon and a tech was able to come out that day so we were very fortunate! Additionally, the tech was able to come early and we avoided paying the after hours service fee. He was very professional and repaired our unit with no issues!
Frank Bluestein
2 weeks ago
Brady was able to come a little earlier than promised and he determined what was needed and gave us options. Prompt service and professional attitude, good emplouee.
Based on the recommendation from a few friends who have used them, and their glowing Google reviews, I chose HHS for my new furnace install.I compared their price to a few other estimates and theirs was very competitive. The install went smoothly and the installers were friendly and professional. I had a small issue afterwards (Fan wouldn't run always on when set on the thermostat) and they had someone out the next morning to troubleshoot it. It ended up being an issue with the thermostat itself and a replacement one fixed it right away, just as they diagnosed.I couldn't be happier with how everything went, and they'll be my go-to for absolutely any HVAC services in the future.
Great heating company to work with. I appreciate their attention to detail and their professionalism. I recommend their company for any heating needs you may have. They won't let you down!
Miriam Rasch
9 months ago
Great service! Polite and confederate. Very knowledgeable about my hvack system. See you again next fall!
Katherine Shogren
a year ago
Despite gale force winds, Technician called when he was on his way and arrived within the scheduled window. Thoroughly explained what he did and the status of my system. No pressure to purchase but did inform me of additional services they offer. Professional presentation and clearly skilled. Highly recommend!
Christopher GIlbert
6 years ago
We had a great experience with Fred Venuti---he came early, was very professional, and educated us with what to look for to alleviate future problems. We won't go with anyone else.
Home Heating has been our sole source for well over 36 years for Heating, Hot Water Heating, and Air Conditioning.
Todays service performed by Carlis G. was exceptional. He is courteous, knowledgeable and thorough in his work and completes it in a timely manner.
Tim Henning
11 months ago
Clint did an excellent job. Only use Home Heating and Clint for all my heating and air conditioning needs.
Tyler Odenweller
5 years ago
These guys are great. We had gotten our estimate from them and a week later we were scheduled for install. When they got to the house everything was going great until there was a leak within the A/C lines. Turns out the builder of our home had punched through the line with a nail when they were putting up the exterior waterproofing and stucco. Marcus was got Jared out to do the estimate to repair the builder's mistake. He was out within 15 minutes and the two of them got to work fixing the A/C lines together to be able to finish the job. We are sleeping in a cool house tonight thanks to those guys. Marcus and Jared we really appreciate you going above what was initially asked of you and look forward to working with you for our future HVAC needs.
Fred Latimore
5 years ago
I would like to take this time and thank Home Heating Service. Alex W. was professional and informative. The work performed was great and I can enjoy my summer staying cool.
Available and professional; clear in explaining what the problem was and why :-) in a friendly and calm matter (thank you!).
Max was very professional, pleasant and thorough. We will recommend him to every.
Great experience. They were able to get out the same day. Carlos went the extra mile to figure out what was wrong and how to best address it. Gave us good advice that saved us money for a part under warranty.
I had my fireplace cleaned and checked out. Scott was extremely helpful and knowledgeable. He did a fantastic job and I look forward to working with this company again.
Max was on time, great with my dog and did a great job. He had my heat back on in minutes and the price was reasonable. Very happy with the service we received today.
If I could give 10 stars I would. Scott came out for same day service (with considerate booties for my carpet) and had our broken A/C fixed within the hour. He was very knowledgeable and courteous, I honestly thought we would be spending a lot and paid a fraction of the estimate. Turned my whole day around, they have my continued business.
Lenae Harkless
7 months ago
Friendly guys. Prompt service. They did great work installing my water heater. Highly recommend them.
Marilee Gruber
2 years ago
Max was on time and diagnosed the problem quickly. He replaced the part and it started working immediately very efficient.
Dana did a fantastic job today servicing our furnace and gas fireplaces. He was prompt, professional, knowledgeable and polite. Thank you, Dana, for doing such a great job in our home and keeping our heat going for this upcoming winter season.
We have used Home Heating for many years. They are true professionals. They are excellent.
Robert Wheeler
2 years ago
I have used Home Heating Services in the past and found my service call completely consistent with the professional quality service I have experienced on previous calls. I trust and recommend them.
Service done professionally in a timely manner. Dana was a knowledgeable technician with an very friendly attitude.
hola ninos Hahaahah
8 months ago
Awesome job, came out late same day and made the repair. Same brand parts worked great! Very friendly service. Will definitely recommend to all
Vickie Riebel
8 months ago
Joel has been to our home a few times in recent months. He is always professional, friendly, efficient and great at troubleshooting.
Highly recommend this company.
john martinez
3 years ago
Matt (serviceman) was very respectful to myself and my home. Matt was very thorough and explained his work.
Tumbleweed Houses
5 years ago
Home Heating Service Inc is our preferred service company for our Mini-splits. We appreciate their hard work and excellent service.
Milton Karten
10 months ago
Carlos was top shelf; very professional and personable!!!
Very professional and informative. Went over and beyond, would highly recommend
I was very happy with the service Brett provided. He was very thorough and informative about what he did and also work our furnace would need in the future. We will be contacting them again when a need arises and also highly recommend Home Heating Services.
Meghan Jackson
4 years ago
Max M. was very professional and courteous. He arrived within the time window and cleaned and serviced my AC unit and furnace. Would do business with this company again! Thanks!
John Marty Fogle
3 months ago
2023: Ultimately, and after much optimistic coordination with Home Heating, they are very much like many of the other HVAC companies that I have dealt with with in Colorado Springs. After much time and coordination with Home Heating, they will not honor their commitment to quality of service and will perform inspections only to serve their bottom line. This actually bums me out to say this since a few of their workers are genuinely honest and hope to serve the customer well, however the company does not echo that service commitment. For that reason, I now (and after a long time of interaction) must downgrade their rating.June 2022: Scott did an outstanding job repairing our A/C (i.e. replaced fan blade, cleaning blower motor & fan, and refilled R22 w/ sealant). A/C purrs like a kitten and is putting out cold air - ready for summer. Thank you, Scott; and thank you Home Heating for the military discount! I think we will go with Home Heating for all of our future HVAC needs.April 2022: Jared came out and gave an updated HVAC replacement estimate - much more reasonably-priced than other nearby competitors. Will likely replace within a few years, however going with reasonably-priced repairs from Home Heating in the near future. Thanks, Jared!August 2021: Max did a wonderful job inspecting our HVAC system and noting areas that actually required repair or replacement. His assessment was far more honest and reasonable than a recent, competitor's assessment, so we will likely be going with Home Heating for our HVAC repairs. Thanks, Max!
Pamela Westover
a month ago
We hired 2 other HVAC and Electrical companies, but they couldn't find the problem with the AC unit. Jared was able to track down and repair the problem within an hour. Will definitely use Home Heating Service again.
Keny Whitright
10 months ago
Joel was very knowledgeable and answered all my questions. the system was in better shape than it has ever been.
Heat went out on a cold night. Joel was there within an hour and got us up and running again quickly! Will use again!
Fred is a nice man, I believe he was knowledgeable. Our problem was not fixed however. Parts will need to be replaced, Fred mentioned this might be the case.
Christine Bonsra
6 months ago
My two young kids and I came home from a long weekend to our heating not working. Not only is the house cold, but we are expecting a snow storm tomorrow. Eric arrived to our house 20 min after I called the company. He was very professional and even took the time to explain what was wrong, what he was doing, things to look out for in the future, and ways we could better optimize use of our furnace. He had our heat back on within an hour. Amazing service!
Victoria Burch
6 years ago
I've used Home Heating Service to install a new furnace, and now for annual check ups and filter changes. Pricing very fair, service & response time excellent!
Great experience overall. It started with a service call when our AC unit stopped working. We found out our AC unit was ancient and completely lacking refrigerant. The technician then discussed some options and we decided to go with a new AC unit. The options were clear and they offered payment plans. Even in the busy season, they scheduled us quickly and the technicians were skilled, professional and thorough. Our house is cool again.
Home Heating Service was incredible from getting a quote, to scheduling, to the actual service. They offered military, cash, and combined discounts for a furnace and A/C install. They are responsive, professional, and efficient. They did great work quickly. Derrick, the sales specialist, was phenomenal. And Marcus, and others, who did the install were stellar. I can't recommend them enough. They were thoughtful about my work from home and my dog who struggles with strangers, were crazy polite and very personable, and walked me through everything before leaving.
Jerry betances
4 years ago
Outstanding companey .From scheduling to job complete.Knowledgeable informative tecnision who takes the time to explain every step of the way .Highley recomended .Thank youJerry B
Jeff Dillemuth
a year ago
Clint was great, after hours call but very friendly and responsive. Showed me step by step what he was doing and explained everything
Max drained the water heater. He did a fine job. He has a nice personality and was very kind and professional.
Prompt, professional service that immediately resolved the problem. The technician took the time to explain the problem so it won't re-occur. Front office when I made the appointment was thorough and professional. Would recommend and use this company again.
Great service, very professional, outstanding explanations of what was being done and might need in the future.
They were so prompt, knowledgeable and able to fix issue! They were to our house within 45 minutes of my call. The outside temp was below zero and having heat, a courteous repairman from a reputable company that is local is invaluable to us as homeowners. We highly recommend them.
Clint M. was very professional, Covid-19 compliant, and excellent technician. He ahd my furnace up and running in a short amount of time. Furnace was working fine when he left, unfortunately do to an intermittent problem with another part the repair didn't last through the night. I would certainly recommend Clint and use him going forward.Scott B. did the follow up visit to repair my furnace after Clint's initial service failed to correct my heating problem with my furnace. He verified the previous repair and continued to trouble shoot the problem, which was isolated to an intermittent problem with a faulty Controller Circuit Board. This CCB was replaced and the furnace is working great again. Scott was very professional, Covid-19 compliant, and excellent technician as was Clint.I highly recommend and will continue to use Home Heating Service, Inc. for all my HVAC services.
David Focardi
2 months ago
Brady came over today to check out the furnace and gas lines. He was very professional and efficient. I will be calling this company again next time I need anything done with HVAC.
Kevin Coletta
4 years ago
Alex was great. He was considerate, friendly, and easy to be around, while also being really efficient and getting the service done quickly. A very easy appointment - the best kind.
Clint called shortly before the appointment time and arrived on time. He checked out the heater, found only the flame sensor needed cleaning. he did NOT try to up sell more than we needed. Thanks Clint and Home Heating Services.
Excellent attention to detail. The installation technician was friendly, knowledgeable, and efficient. Very pleased with the service.
Bettina Young
7 months ago
Quick resolution of my heating issue and great customer service from Carlos
Richard Martin
3 years ago
The tech came to perform a service call on a lennox pulse furnace, observed one single cycle of the furnaces call for ignition and confirmed the control board which is no longer available through lennox had failed. How this was confirmed , well i can assure you no test /equipment/readings were ever verified or even checked. Instantly following the technician coming out to the house was a Salesman offering a single option of 4000 plus dollars. I ordered a brand new control board online and after replacing had Zero Effect on what home heating service guaranteed me was my problem. I would never recommend or offer anybody call these salesman for any service related calls despite what you may see on the news and other reputable advertising sources
The technician Dusty arrived on time and was very professional and courteous. He completed a furnace cleaning and tune-up for us. We were very pleased and will definitely use Home Heating Service in the future.
Grant Farrell
2 years ago
Carlos was great to work with. Very informative and provided excellent customer service.
William Conlon
9 months ago
I've been using Home Heating Services for the last 5 years and have been thrilled with the work that they do. Today their Service tech, Brett, performed my winter furnace check. I always take the time to watch the tech do the inspection, ask questions etc. Brett did things I hadn't seen done before and he explained that to me. I was very impressed with his thoroughness on performing my yearly furnace check. Well Done, Brett, thanks.
Very professional and friendly. Gave us a call before arriving. Started work immediately. Followed all protocol for COVID-19. Answered all our questions to our understanding. We would recommend Home Heating Services to everyone.
Truly talented. Removed old equipment and installed new furnace.
Clean, conscientious and considerate. Took time to explain what he was doing and why it was necessary. Would recommend Company and services to those in need. Will use in the future.
I have been using Home Heating Service for more than 20 years, and have always had outstanding service and a great selection of products. I simply wouldn't go anywhere else!
Carlos came out promptly and replaced some of our dryer ductwork. Friendly, courteous and did a great job. Thanks!
Natalie Saxton
5 years ago
Carlos was a great technician! He went above and beyond to help us when our water heater went out. He troubleshot the issue thoroughly and was patient in helping us to deal with our home warranty company as well as whirlpool. Thanks so much for your excellent service!
Their salesman answered our online inquiry quickly when looking at having them install a new furnace and AC. They arrived on the scheduled day to clean ducts and vents and to install Furnace and AC. Home Heating Service, Inc. employees were professional and worked diligently the entire time they were in and around our home. They made sure to fix any problem that arose and in a timely manner. We appreciate all the assistance given to us when registering the products. We recommend Home Heating Service, Inc. for your home Heating and AC needs.
He did not fully tighten the screws on the blower wheel.It was a terrible noise from eight hours after he fixed the heating system, so we were lowering the house temperature to 63 degrees overnightOf course, the next morning, Dana M. came back and worked well and is now working qualitatively.
Eileen Brownson
a year ago
Max came in and dealt efficiently with all our heating devices. We have a large, complicated house with aging equipment and he carefully took care of all the issues he identified. It is good to get service from people who really understand the equipment.
Eric did a great job, he explained everything in detail, their price was very reasonable, overall a great experience.
This was a major revamp of our home heating and domestic hot water system. The installation team was great making sure that the result was what we expected.
I have used Home Heating before and when I call for problems with my boiler, I specifically asked for Fred V. He always goes the extra step to help with my problem. He is very professional and knows what he is doing. Have had numerous people out from various HVAC companies and get different diagnosis and very expensive part replacements. They either don't work ask supposed or they make more visits to fix the problem. I have grown to trust Fred as he is honest and knows boilers. He also very easy to talk to and takes the time to explain things. I will continue to use Home Heating and Fred. I just hope not for a while.
Masaki Hirano
6 months ago
We needed a repair on our furnace because the pilot didn’t stay lit. Technician told us the igniter was bad, so he replaced it and the furnace started to work again. Problem was solved quick like in 20mins. He was nice and friendly and did a great job. Our complain is that we were overcharged for the parts. They charged us $110 for labor + $180 for igniter which is $30 for retail. They may double or triple the retail price for the parts, but 6x is way too much.
My furnish quit working on Easter Sunday. I called Home Heating Services and they responded with outstanding service. Clint M. did a great job of diagnosing the problem and returned the following day to complete the repair. I always call Home Heating Services, Inc for my heating needs and will continue to so. They are the best!!
Erin L Anderson
a year ago
Home heating has repaired our 1986 furnace in the past and were always able to repair the furnace with reasonable charges.So, when we decided to add air conditioning and replace the furnace we called Home Heating. They provided a free replacement estimate and options.They finished the job in 1.25 days. Impressed with the crews organization and hard work.Joel took time to explain the system and answer many of our other plumbing and home maintenance questions.Thank you Joel and crew for your professionalism.Highly recommend.
William Burkland
4 years ago
Scott was very punctual, curtious and informative, while providing service concerning our water pressure regulator problem. He kept us informed as to what he was doing and was very helpful in explaining everything to us. We were very pleased with the service he provided. We have been loyal customers of Home Heating for numerous years, and will certainly continue to be.William and Clarice Burkland
once again - terrific! Prompt, courteous, honest. We have hired Home Heating for quite some time and can't imagine going anywhere else. Call them!
Clint was exceptionally knowledgeable, professional, kind, and friendly. His workmanship was thorough and on point. He did a exit interview explaining everything he did, and he advised of his findings. We are in the final stages of getting our house on the market, and Clint put our minds to ease, with a clean bill of furnace and air duct health!!!
Frank Schager
6 months ago
Justin did a great job explaining what he was doing. Water heater replaced the same day even though it was not an emergency.
Davonne Johnson
2 years ago
Alex was quick, knowledgeable, and very friendly. I felt at ease with his work and ability to answer my questions.
Annette Martinez
2 weeks ago
Home Heating Service, Inc. was absolutely amazing ! My Service technician Brady Mix was very professional and kind. He took his time checking everything out on my furnace, and was able to get my furnace to work again, he replaced my thermostat and showed me how it works. I would definitely recommend Home Heating Service Inc. not only did they save me $6000.00 they made me realize that you can trust this company.Thank you Brady Mix, & Home Heating Service Inc.
Suzanne Briggs
4 years ago
Very knowledgeable, efficient, and respectful. Alex and Clint were are good team. I appreciate their expertise and ability to answer all of my questions.
Came home from work...heat had shut off...they were out to my house within 30 minutes. Problem fixed! They are loyal to long time customers...we would never use anyone else.
John Kereszturi
7 months ago
My folks thought their thermostat or furnace wasn't working properly because temp wasn't rising as high as they wanted (they keep it pretty high!). Justin came out and was able to see that both thermostat and furnace were actually operating properly. It was just a matter of extreme cold outside previous night, reducing the max temp inside. He offered an audit service in future to see what else they can do help during extreme cold, and also took steps to make sure it wasn't a thermostat schedule-running type of issue. I really want to thank Justin and give him and Home Heating Service big props for their professionalism, service, and honesty. I know some others might have taken advantage and perform unneeded work. You guys have got a golden reputation with us and will be using and referring your services in the future!!
I called on a Friday late morning and they were able to get someone to my home before the close of day. Everyone that I spoke with and worked with was very professional. I would highly recommend this HVAC company. I will be using them when I have to replace my furnace in the near future. The tech today was able to get things working again but we are on borrowed time which I did know. Thank you Home Heating Service!
Tina Miller
11 months ago
I have been using this company since I moved into my house over 10 years ago. I knew I could count on them when I had them look at my humidifier and the tech told me a certain part could be bought and be replaced by watching YouTube for cheap or he could replace it for a lot more.Now that I rent out my house, they are responsive to my tenant and I and quick with the cost. I wouldn't trust anyone else.
Very professional , polite, on time and very thorough. Will definitely use this company again.
chuck conarty
2 years ago
A/c unit is old but still working. Just wasn’t working as good as it used to. And was making a noise that didn’t sound good.
Shawn Tierney
5 years ago
The technician was able to come out the next day, whereas other companies were booked out for weeks (understandably so). Fred was professional, courteous, and knowledgeable. It only took him about an hour to diagnose our entire HVAC system (pretty in depth too) and when he finished, he explained everything to us and gave us some tips on maintaining our HVAC system. He also gave us some quotes on things we were curious about like a full system clean. They weren't the cheapest in the area, but close enough and were able to come out sooner.
Alexandra Lovell
2 years ago
Clint was very friendly and professional. He checked everything out and tuned up the AC. Will definitely use Home Heating again for our AC and heater needs!
Jessica Anglin-Johnston
5 years ago
My family and I were chosen by Home Heating Services to recieve a brand new furnace through Heat Up Colorado. The owner Kyle called me personally to congratulate me. Shortly after, they came to do an inspection to see what kind of furnace we would be receiving. The gentlemen (Derrick and I believe Steve) that came were very polite and explained the process thoroughly. A couple of days before installation they called to confirm the date of install. On the day of the install they got right to work. We met with Kyle and Pam, their daughter Chelsea, Derrick and his wife, as well as many other employees from Home Heating Service and Lennox. Everyone was very friendly and answered all the questions we had. The technicians all donated their time for this. They installed a new thermostat, CO2 detector, and got our exhaust pipe up to code. We also need a new hot water heater and they explained why it isn't working efficiently and informed us that it is not up to code. We plan on using them for a new hot water heater next spring or summer. We were extremely impressed with the timely manner they got the job finished and the hospitality they showed us in our own home. We have had them out to look at our old furnace a couple of years ago and the technician then was friendly and informative. I would highly recommend them to anybody that needs any HVAC work done and we plan on using them in the future. I can't thank these people enough for what they did for our family. They are truly an amazing company doing great things. Their work ethic is amazing. Thank you all so very much!
I called HHS the day of our scheduled maintenance when the timing got mixed up and the tech arrived when we were not home.Clint was assigned after 2 PM for same day. He arrived with a smile and apologies for the mixup and went right to work. He did furnace maintenance and hot water heater flush. Clint was friendly, efficient, and even explained to my 8 year-old what he was doing.We're very happy with the outcome and a great price. HHS is our new go-to for HVAC.
David Snedaker
10 months ago
Max is great. Knows just about everything about HVAC and maintenance. Always on time and always happy.
Home Heating always gives excellent service. Brett was professional and knowledgeable.
Nichole Chatar
3 years ago
Joe came out and inspected our furnace and AC unit. He was great! Very friendly and knowledgeable of his job. Would highly recommend them!
HVAC Expert, Geoff Brown, performed an extensive, detailed inspection (including testing) on our Lennox furnace, (which Home Heating installed in 2017) to include re-tweaking/re-calibrating the furnace to operate more efficiently. He also spent time explaining what he did to ensure the unit was working proficiently and included a run down on the general health of the furnace. If the 2022/2023 Farmer's Almanac winter projection is correct (VERY COLD in these here parts) than I recommend getting a comprehensive furnace check-up and ask for Geoff.
As usual Max was great as were the office staff to book the appointment. We are members of their Comfort Club so each fall/spring they come out to do maintenance to our furnace/ac. They are always easy to book with, responsive, and Max does a great job making sure everything is done right and communicating with us. We used another company in the past and once we switched to Home Heating we were pleased with how great Home Heating is and that they get things done right the first time! Highly recommend for any HVAC needs.
Shawn&Aurora Smellie
2 years ago
Excellent service, knowledgeable, friendly! Great job replacing our hot water heater.
Marcus W. installed our humidifier today, very knowledgeable, explained everything to us in a way we understood everything in detail. Great personality, it was such a pleasure having Marcus W as our technician. Will be calling in summer an asking for Marcus W again to service our air conditioner system.
john Callaway
3 years ago
Clint was punctual and service oriented while being very efficient. We truly appreciated him!
Cindy Heritage
2 years ago
Great service! Technician was thorough and professional. He was also friendly. We did not feel like we had to hover to make sure the job was done correctly.
Clinton was our technician, he was friendly and identified the problem with our heater and made the necessary repairs. He was very informative about any questions we had. We highly recommend Clinton and Home Heating Svc.
Dusty was the nicest technician I have met. He was polite. Always called to follow up on the part order ETA. Kept me informed on pricing. I had a previous company do the repairs on my tankless water heater. They barely would speak to me via phone, always had to call back 24-48 hours later but never repaired the unit after waiting 9 days for repairs. Dusty made sure everything was working and all issues were taken care of before leaving. He made 3 visits to my house, along with a rush order on the part. Took less than 7 days to get everything fixed with shipping and part shortages. Prior company charged $200 every time they showed up while quoting an $85 service call fee. Home Heating charged their service call fee the first visit. Charged zero the second and charged the final bill on the last visit and it was only a few dollars more than the prior company billed. They did a great job.
Scott did an excellent job of servicing my furnace, humidifier and checking for gas leaks and CO. I always feel that Scott tells me honestly about anything that I might need. My furnace is 22 years old and Scott keeps it in great working condition! Thanks again Scott!
Joel did a great job on our annual HVAC maintenance. He was professional and thoroughly explained everything he was doing! We’ve used Home Heating Service numerous times and we would definitely recommend them for your HVAC needs!
Marcus W and Team were AMAZING to deal with! I was able to have a new furnace and AC unit installed and they ensured I was updated every step of the way. Professionalism and courteousness like theirs is greatly appreciated!! I will recommend this company to all of my friends in the Springs.
Michelle Thomas
2 years ago
Great business and workers..I called this morning letting them know I had no heat or water.. gave me a 12-2 window. Gabriel called me around 915 and was at my house to service me.. he figured it out quickly, changed my filter. And I had heat again.. woohoo! Then they scheduled me another appointment for a quote on new furnace/ac..I look forward to using them again and in the near future.
Craig Bagenstos
3 years ago
Max was very helpful and considerate. He answered our questions and gave us alternatives to consider. He took time to listen and was very professional. Thanks for your help, Max.
Juan Quineche
8 months ago
Amazing service. Tech very professional.
I like the email and txt with the inf of the tech and time to arrival
L Hohnstrater
9 months ago
Very good company to work with. They were able to give me an estimate for a humidifier after I texted them pictures of our furnace setup and they came out the next week. The technician was on time and very professional, taking the time to explain how to operate and maintain the humidifier. Very pleased with the service.
Chad Desserich
2 years ago
Excellent Service, will be recommending to our Real Estate Team!
One of the hottest weekends and the AC gave out.
Dusty was here within 2 hours and I was up and running within one.
Very knowledgeable and friendly.
I will request dusty for any future needs.
Robert Hinkle
4 years ago
We have been using Home Heating Services, to service and maintain our heating and air condition needs, for almost 5 years. We have always been pleased with their work. Alex W did the most recent services, he was polite, informative and helpful. He insured that we got all the information that would be pertinent to the new owner of the home. He provide a concise and very detailed report as requested by the buyer. I would definitely recommend this company. If we were not moving out of state we would definitely continue to use this company.
BudgetWithDave
a year ago
Eric K is GREAT. Very thorough and professional. Explains everything in clear and easy to understand language and truly has your best interest in mind as he works on your furnace. I am VERY PLEASED with Erik and Home Heating Service.
Clint was great. Explained what the issue was with the furnace and had me up and running in just a few hours. Nice that they came with parts in their truck.
Sara Lindbloom
2 years ago
Dusty was so helpful with his service and knowledge. He performed over and above what we had expected. This company has always sent us good people for our needs.
Very pleased with AC installed, air filter, UV light and duct cleaning from these pros. Happy with service, pricing as expected.
Best price on estimate, lennox furnace. On time, courteous and efficient for install. They've done maintenance and repairs in the past. Very happy customer.
This was my 2nd time hiring Home Heating Service, Inc and both times they've done an outstanding job!
I called Home Heating Service to request a 2nd opinion regarding a possible bad compressor cited by the service technician from a different company. My call began with a conversation with Kristain to explain my doubts about the compressor being bad. She was very pleasant and knowledgeable and she set up a same day appointment for me with Scott to provide that 2nd opinion. I explained to Scott (a patient listener) in detail, the interaction that took place with the 2 technicians (from a different company) that came out on seperate occassions within 24 hours of each other. The first technician rewired the run capacitor incorrectly causing the compressor to malfunction. He never came back into the house to make sure that everything was working correctly. Upon discovering the AC wasn't working correctly, I called the company to come back out to determine why the AC wasn't working when previously it was working just fine. The 2nd technician informed me that I had a bad compressor. I didn't buy their ecplainition and I called Home Heating Service for that 2nd opinion. They sent Scott out who quickly discovered that the run capacitor was not wired correctly making it look like the compressor wasn't working correctly. Scott rewired the capacitor correctly and he came into the house to confirm everything was working properly. Scott and Home Heating saved me $1500.00 in labor charges to replace a perfectly good compressor. Great job by both Kristain and Scott. Thank you.H. Ken Lewis
Susan Heinzen
5 years ago
Clint arrived on time and was very friendly and professional. He went above and beyond to make sure our furnace is working properly. I would highly recommend Clint and Home Heating.
Danielle Garlin
5 years ago
Highly recommend Home Heating Svc ! Derrick explained in detail the estimate and the installation process and all was done in a very timely fashion. The staff is extremely friendly and they have checked back several times to make sure we were satisfied. This will be the only HVAC we call from now on!
Esther Carrick
4 months ago
We called as had a concern regarding our heating system and they came the same day. They have always been helpful and professional. Thank you again.
Home Heating Service provides great, professional service. I've been a customer for many years. Today I'm having a gas range installed properly. It will fit against the wall, be anchored for safety, and I will be able to move it out for cleaning. Technician is Dusty.
Scott B. was the supervisor of the Installation team for my AC unit in 2011. He continues to maintain my AC unit prior to that season of the year & for the cold season, he continues to maintain my furnace/hot water heater. He is the best!
Ralph Brandhorst
3 years ago
Everything was as advertised. Clint called before he arrived. Clint was here within the timeframe promised. He found the problem quickly fixed it I have heat again.
Fred came with mask to quickly install our replacement Halo air purifier. As always, superb job. Fred has taken care of us for 2 decades now. Thanks
I've been using these guys for years. The technicians have always been friendly and have resolved problems quickly. I've always appreciated that they just fix the problems and don't try to sell you things you don't need. It's nice to find a company that I feel is honest and trustworthy for HVAC repairs.
Daryl Otwell
9 months ago
was able to trouble shoot and fix it in one visit
Overall my experience with this company was pretty good. The guys who came to do the actual install were polite, kind, and informative. They did an awesome job. My issue is with the sales end of the company. We ran into many issues. 2 days prior to install was told my unit that I ordered (Lenox) was back ordered and I’d have to go with a different brand or wait 2-4 more weeks. Then to be told it actually had arrived . Just seemed very unorganized & then upon arrival the techs were not informed they were installing a thermostat well apparently they were back ordered for at least a month on the thermostat the sales tech sold me. So they had to run a temporary thermostat that had to put a new hole in my wall. Over all pretty displeased with that aspect of the company but happy with the install and so far the merchandise that was installed.
Kristy Loftis
3 years ago
We were quite pleased with the professionalism, knowledge and kindness exhibited by Clint M. His friendly interaction with us and attention to detail was greatly appreciated!!! He answered all our questions and never once made us feel as if he needed to hurry to get to his next job, proving once again why we will ALWAYS choose Home Heating Service, Inc. for our heating and AC needs. Thank you!
Excellent service! Responded to a broken furnace during a major snowstorm. Clint was very courteous and had the heat back on the same day. Definitely recommend!
Phyllis Walker
2 years ago
Gabriel arrived on time after calling when he was fifteen minutes out. He did a thorough and professional job cleaning and servicing my AC unit. I was so impressed with his work and demeanor that I will be sure to call Home Heating Service when it's time for maintenance on my furnace.
Mary Ellen Stiffler
4 years ago
Following a bad experience with a different company, I was referred to Home Hearing by a friend. I could not have been more pleased with the service I received from Home Heating, from the initial call to schedule an appointment through the thorough check of my heating system, and the knowledge and patience of technician Scott as he answered all of my questions and provided reasonable options to consider. Home Heating will be my HVAC company going forward!!!
Nick Anderson
2 years ago
After having my system for a week I am changing my review from 5 stars to 3 stars. I failed the first mechanical inspection because the exhaust/intake pipes did not meet manufacturer specifications. In their defense, home heating came out a few days later and fixed this, but when you are spending this much money that shouldn't happen. I went down this evening to clean out our basement bathroom/utility room. There were a bunch of scraps of sheet metal laying around on the floor from where they cut it for a new return air duct. I have 3 small kids and sharp edges on aluminum laying around on the floor is not great. When I took the cover off of our furnace I noticed a bunch of sheet metal screws laying on the little shelf area in the furnace. Again, not a big deal, but when you pay a company over 10,000 dollars, I expect better. There were also several sheet metal screws laying around on the floor of the bathroom that shouldn't have been there, it's just not professional. All in all, I would use them again, but I am disappointed about the aforementioned items given how much we spent and the fact that we went with the highest of 5 bids expecting more. It's just disappointing.Marcus and his partner were awesome and incredibly professional. I had a ton of questions throughout the buying and installation process and all of them were answered. Home heating won't be your cheapest quote, but it's a big investment and important to have the right people doing it.
Karen Plaskie
2 years ago
I always have great service, both on the phone scheduling an appointment to any of the HVAC people that come to the house! I highly recommend this business!
Excellent customer service. Our technician was knowledgeable, friendly, and professional.
Les Kennedy
11 months ago
Professional and friendly service representative.
Great attitude, timeliness and attitude!
Top notch company. Had some airflow issues. Called and got same day appt. Brett was on time and very professional. Was in and out in less than 30 min and resolved issue on the spot. Took time to explain everything for me. Price was less than I expected. Highly recommended and will use again.
Michael Rhoads
9 months ago
This is the second time that I've had Home Heating Service come out and perform maintenance on my HVAC system. They've continually kept in contact up to the appointment time. Their tech Nathan called ahead to let me know he would be arriving soon. He was professional and knowledgeable, answering all of my questions and had a continuous running commentary of everything that he was doing.All in all, very happy to continue to have them come out to service my system again.
Justin Barnes was our assigned technician for preventative maintenance on the furnace. He was amicable, informative, and exceptionally courteous about respecting our mandatory mask-wearing rule.
Herb Mcmillan
3 years ago
Max was very personable and up front with me. Did not try to upsell or sell unneeded services.
Dana M. was our service tech. Friendly and explained what service was needed. Some special order parts were needed and he ordered them up and installed the parts when they arrived. He also recommended some changes that would improve the heater efficiency, and getting some other items checked that were outside his HVAC expertise. We have also used the duct cleaning service and was happy with that.
The technician Carlos Garcia was awesome. He was very personable, knowledgeable, and thorough. He went through the furnace and explained how it worked and determined it was working properly and cleaned the flame sensor.I was less than happy with the office and your systems, I received a text saying a technician would be here be between 5PM and 630PM and asked to confirm, which I did and received a confirmation text. Well, it turns out this was inaccurate and had to race home when the technician showed up about 2:30 PM. Office said on the phone, the text was sent in error, well how was I supposed to know that? Telepathy? That was unacceptable.
diiirtypumpkin
5 years ago
Scott was very prompt and knowledgeable. He quickly diagnosed the problem and fixed it. He answered any questions I had and went over some maintenance things to watch for. I highly recommend Home Heating Service.
KRISTINA MITCHELL
4 years ago
Scott B. Is FANTASTIC!!! Cant say enough about Home Heating....from the first contact to the very end of the service call all wonderful customer service!!!
Franklyn Badia
2 years ago
Nice guy very knowledgeable. Didnt waste anytime got me up and running. Definitely getting a new unit with him.
Bruce Farquhar
3 years ago
Furnace problem later in the afternoon on one of the coldest day of the year. Called HHS after hours and received a call back within 1 hours. Tech was dispatched and arrived around 7:30 pm. Scott found the problem, explained how he would order the part and would repair the furnace the next day. Service call cost was reasonable for after normal business hours service.Scott returned the next day after calling and agreeing to a time. Furnace was repair and again the repair costs was more than reasonable.Great service, service charges were reasonable, and excellent communications from Scott and the HHS service team.I will use HHS for all future HVAC needs
Jean Tetreault
2 years ago
We have been customers of Home Heating Service for years and never disappointed.
Sharon Ahrens
7 years ago
I wasn't sure I was going to be able to leave a positive review for Home Heating Service. Although all of their employees that I worked with were courteous and knowledgeable, there were more than a few mix-ups that aggregated into a (initially) painful experience.The technician who was dispatched was on time, professional, and up front about what needed to be done and the pricing. He had not, however, been allocated enough time to perform the diagnosis *and* repairs, so we had to schedule a follow-up appointment.The next day, I received a phone call that the parts I needed were obsolete and could not be found nearer than Denver. They could have the parts shipped, but they'd be delivered later than my appointment was scheduled for and they were significantly more expensive. After discussing my options with my husband, I called back and spoke to the manager so that I could determine the best way ahead.The manager acknowledged my frustrations and connected me to the owner, who did everything in his power to make it right.Within an hour of talking to the owner, I had a senior technician at my house, performing an additional diagnosis and estimate for replacement rather than repair (yay old, obsolete parts!). Turns out, the initial diagnosis was a bit off - my regulator was fine but the overflow reservoir was shot - but the senior technician showed me where all the problems were, worked up an estimate on the spot, and started draining the hot water heater so that he could replace it later that same day.I'll admit, I'm still a bit nonplussed by the comedy of errors that got us to this point, but the company obviously cares about their customers and employees and is willing to go the extra mile to do things the right way.Although I hope to not need their services again for a long time, Home Heating Service will be my first call for all things HVAC.
Always a wonderful experience with this company! Eric Kellwith was great, he was very detailed and explained everything to me.
Michael M was friendly, professional and respectful of my home. He kept me updated on the process of installing AC and explained any questions. I appreciated that his boss stopped by to check in on the installation, also very nice and professional. I'd use them again for any maintenance or service I may need. Thank you!
Calvin Groenewoud
5 years ago
The Service Technician called right before arriving, and was on time in the 2 hour window provided to me. He diagnosed the problem with my humidifier immediately, and performed the repair quickly and professionally! Had the needed parts on the truck so could do it all immediately. He explained how the system worked, and what had malfunctioned. The furnace was inspected and focused preventative maintenance actions performed. Good recommendations for future services, and he was off! Very friendly, efficient service! I highly recommend Home Heating Service.
Carlos did such a great job with my fireplace.
Carlos is a outstanding service tech and personable,and caring Person. We are very happy with him and hope to keep him for a very long Time
Doug Dornseif
4 years ago
Scott the technician was early, efficient and personable. He found the problem & explained the options to fix it and had it all done in about half an hour!
Excellent service. Carlos was great! He got the swamp cooler going and made sure to explain what he saw with it. He also taught me how to use it, which was much appreciated since we’ve never had a swamp cooler before.Scheduling was quick and easy and the pricing fair. I definitely recommend using this company.
Jeffrey Shaffer
2 years ago
Carlos was friendly, courteous and professional. He was very thorough in his inspection and uncovered issues that may have been very expensive and even dangerous in the future. I would recommend him to anyone.
Our Air Conditioning went out today. I called Home Heating at about 1:30pm, Fred came out almost immediately (thankfully) and replaced a motor and capacitor and we were cooling again by 3:30pm. YEAH!
Paul Hawthorne
3 years ago
Recently added air conditioning to my home, and decided to go ahead and replace a 20 year old furnace. Derrick came by and gave me a quote, he wasn't pushy about it just gave me all the information on equipment, cost and what would have to happen for installation.. Project was scheduled for 2 days, the crew came on Tuesday and finished in a day. The Matt and the crew that came were polite, friendly, and very professional. The work they did was great everything was neat, clean and properly sealed when they finished. The inspectors came on Thursday and everything passed with out a hitch. I can not say enough nice things about the people and the work done by Home Heating. I had used them in the past for service work on the old furnace, and will continue to use them going forward. This is a great place to use, they know their business, do the work right, sell quality products, and are reasonably priced. Have already recommended them to a couple of friends that were looking for air conditioning.. I highly recommend them...
Phoebee Salinas
2 years ago
Very pleased with exceptional service. Dusty J was professional and courteous. He was on time, diagnosed and fixed the problem quickly. He observed all COVID safety procedures which was appreciated. Highly recommend this company and this technician.
Excellent work! Took only 1 day to schedule my humidifier install after their quote.
Joshua Segura
2 years ago
Carlos came to repair our furnace and was fantastic! He talked me through the whole process, answered my questions, and even took the time to teach me a few things. Very appreciated!
Jessica Turner
a month ago
Very professional. Taught me how to better maintain my ac unit for maximum efficiency.
Clint provided excellent service. He talked through the issues and ensured all was addressed adequately.
Donald Gooley
2 years ago
Made appointment for annual service on furnace..Technician Clint M. arrived early in the 2 hour appointment window. He was professional and personable and completed the checks and maintenance efficiently. Inquired about any problems or concerns I might have. Furnace is operating properly.Home heating installed this furnace last Fall, replacing the 50 year old unit that was original equipment in this house. I had used Home Heating several times for service and repairs over the years.My experiences with them have been uniformly good. They have always been responsive, professional and proficient.Highly recommend this company.
Andrew Sperle
2 years ago
Dana did a great job. Very personable and professional. A/C is now working great! Thank you for your quick, prompt, and thorough service.
Kathi Donivan
8 months ago
I am very pleased with the service provided by technician Joel Spector who serviced a water heater for one of my clients. He was very professional and went over and above to help with my specific situation which was a real estate sale transaction. Highly recommend!
Very professional and prompt to my request. Take the time to ensure I understand what he was doing and what needed to be done.
Cheryl Friedman
8 months ago
The entire process from booking the appointment to paying was a great experience. Everyone who I spoke with was kind and professional.
Scott B did an exceptional job performing maintence on my boilerl
Felicia Stockstill
2 years ago
Great quality of work. They were on time. And the price was right!
This is annual service for heating. People are always great and I feel better knowing we are prepared for cold weather. Thank you.
Kia Velasquez
3 years ago
I was recommended this company via a facebook post. I'm so glad they recommended them to me. Not only were they extremely helpful and got us scheduled quickly, but they actually answered their phones right away too. I spent 2 hours calling multiple businesses and either they didn't answer, I got hung up on, and they didn't know what a booster fan was. Thankfully I called Home Heating Service and they were on it.
Justin was the tech who performed my annual maintenance. Easy to talk to and friendly. He was efficient and knowledgable. I appreciated his time and talent.
Marjorie Rodriquez
3 years ago
Max was very professional and courteous . He explained the service and cost for each service before doing the work.
RICH Reed is my son. he did the computer work in Register the equipment.Home Heating service,Inc did a outstanding job installing the equipment. thank you very much,
I needed to have the furnace cap replaced after my roof was replaced. Max arrived on time and finished the job quickly. He was pleasant and professional. Definitely recommend.
Carlos provided outstanding old-school service, which is rare in today's customer service industry. He was considerate of our home environment, very customer friendly, educated us on this gas fireplace model, while performing thorough safety checks. Having myself a technical background and a DIYer, I can feel when a technician is doing quality work. His offer to research afterwards an issue with the access panel, and hopefully getting back to us with some answers, was extremely impressive.The only minor issue that we had, was in initially setting up the appointment with your office. The woman who took our call stated that this safety service would cost $58, which was definitely acceptable. But Carlos explained that the charge was actually $110 because it was a stand-alone service. May need to make sure that the office staff is aware of this, to avoid any surprises later.If what Carlos did today is reflective of Home Heating's overall customer service philosophy, then we will be continual customers in the future. We look forward to having Home Heating (and especially Carlos) provide us with future excellent service.
Conny Oliveira
3 years ago
We have been customers for a few years. Usually it's about the furnace check ups and servicing. They are always professional and provide quality service. This time it was about the water heater. Nothing but professional service.
Clint was great
Showed up early very nice guy
Explained everything he did
I will use home heating again for sure
Scott was amazing, showed up exactly when he said he would. He didn't leave until he fixed our heating system. He sensed something was off and went back to make sure he had it fixed. He was super honest, friendly and kind. We will not be using anyone but Home Heating Service.
Thoroughly explained what was included, the cost, the installation happened on time and quickly.Joel and Marcus were both very knowledgeable and informative about what they were accomplishing every step along the way
James F Sanchez
5 years ago
Max was great to work with and his customer service was awesome. He was very professional and knowledgeable about the service he was performing. I will definitely recommend him and your company to all my friends, family and neighbors. Great job Max, Thank You for a job well done!!
Cindy Scherr
10 months ago
Always very pleased with the service and technicians, Eric today, from Home Heating.
This team was great. On time. Professional. Friendly. Informative. Patient. Thoroughly cleaned up after installation. I would want the people and company to provide services in the future, without hesitation.
Scott stopped by to help me with my fireplace. He showed me exactly what was wrong and how I could fix it myself next time. He even gave me some tips for how to clean the glass on my gas fireplace. He was very nice and helpful and I'd call this company again any day.
Theresa Brown
3 years ago
Marcus did a great job and addressed all of our concerns.
Dusty did a very good job getting our heat restored and diagnosing the problem
Brett was really great. He was quick to recognize the problem (an igniter), show me the broken piece, explain to me why it was broken, replace it, and make sure everything else was in good working order. I would have liked to pay a hair less, but it was fair.
Kerry Ferguson
3 years ago
Alex is courteous, good-natured, and professional - a great credit to Home Heating Service. We would call on these folks again.
Jacqueline Johnston
6 months ago
JB was excellent and very professional. With my husband out of town he took the time to explain things.
Clint was awesome. He showed up super quickly, found the issue and repaired it within minutes so we could have heat again! Will definitely use again.
Valerie Lewis
5 years ago
I found this place online, what a great choice! Scott was excellent. He is very knowledgeable, he gave a very detailed explaination of my furnace issues, and the fees did not cost me an arm/leg. Thank you.
Salvatore Ronchetti
a year ago
Jerad did a thorough job performing the maiintenance on the entire system. He was professional and competent!! I would highly recommend Home Heating Service for HVAC maintenance as well as a new installation.
Elyce Willburn
5 years ago
Very professional, Quick and knowledgeable. Max did a great job fixing my Humidifier and he was pleasant through our entire interaction.
Discovered water leaking from my furnace late on a Sunday night. Called Home Heating when they opened at 7:30am Monday morning and they were able to get a technician out to take a look at the leak and my air conditioner that same afternoon. Carlos was super helpful and able to diagnose the problem immediately. He explained my repair options, associated cost, answered all my questions, and repaired the problem quickly. He was one of the most knowledgeable technicians I have ever dealt with. I would recommend Home Heating to anyone that has an air conditioner issue.
Dusty and Gabriel, as my installers, were professional, helpful and very thorough. My furnace install turned out to be more complex, but they plowed through until it was complete and even stayed around to answer questions and make sure everything worked to my satisfaction. Their installation craftsmanship could be described as beautiful. Having just recently moved to the area, finding a flexible and helpful vendor like HHS has been a stroke of luck and I plan on returning to them for my HVAC needs. Thank you for the great work!
Did a great job and very helpful!
The technician showed up on time, very knowledgeable and professional. The problem with my furnace was quickly resolved, as the technician was able to see right away the issue. The price for the service is great, I am very pleased.
Well they were fast, did great work, and the house is much more comfortable these daze. Alex and Michael were great. :-)
Kiana Farrell
3 years ago
Called in at 1pm to have someone come take a look at our heater because it was not working. Within just a few hours our heat was back up and running! Very professional and punctual. Thank you!
Dan and Mike were awesome techs. Everything was done well and they were very professional with the cleanup and handling of my house. They knew what they were doing and I’m very happy with their work!
We have used Home Heating for several years and always receive very good service. For our issue this time Scott was the service rep and he was very knowledgeable and provided a solution to our problem very quickly.
Rosalie Garcia
8 months ago
Absolutely amazing company and would recommend to anyone!!!! Geoff is so sweet and professional ;-)).
Scott was very knowledgeable and Personable. He did an amazing job fixing a gas leak on a fireplace. I would highly recommend him to anyone needing an HVAC repair.
Scott was on time, efficient, and a pleasure to have in our house. He was patient with all our questions and explained everything to us. Chelsea and Jasmine in the main office were wonderful to deal with.
Shannon Hollenback
5 years ago
Carlos was very professional and informative. He explained the process clearly and treated his time in my home with respect.
Friendly initial phone conversation and appointment scheduling. Tech, Clint, was on time and professional. Parts ordered on Friday, installed on Monday (not time sensitive). On time and professional again. Can't ask for more. Highly recommend.
Chris Corcoran
10 years ago
They scheduled an appointment a couple of hours after I called. The guy showed up in the middle of the two hour window. He quickly diagnosed the problem and had the furnace part I needed out in the car (no second trip needed). Everything was explained to me, as he went along and he even fixed a dryer duct, which was leaking lint onto the furnace. All costs were explained up front and I was able to easily redeem the google discount offer. Professional, courteous and quick. I would do business with again.
Kathryn Andrus
3 years ago
Alex was very considerate and personable. He came to do an annual maintenance checkup for my furnace. He let me know that he cleaned and checked the important parts of the furnace and explained what he had done. He also answered my questions about the condition of the furnace as well as my aging water heater. I recommend that you ask for him.
Ryan Spradlin
3 years ago
They did an areoseal and a new furnace at our house and they were thousands of dollars cheaper than the next best bid. They finished on time, were extremely professional, and even called me to let me know I overpaid when I wrote the check and they were sending me a refund. We couldn't be happier with the the new furnace. We will definitely be using them again at our rentals.
Steven T Schutte
4 years ago
Carlos did a great job, friendly, informative and solved my problem the correct way, not the way that would have cost me more money, so he also has honesty and integrity.
Toni Cay Snyder
4 years ago
Max was prompt, friendly, knowledgeable, and efficient, and now my AC is the arctic blast that it should be! Thanks so much!
The original technician was very prompt and helpful. The next day that technician lied claiming we needed a new furnace to the tune of $14,000.00 and he couldn't guarantee that our central air conditioning unit would work in the warmer weather. I called another company for a 2nd opinion and they simply replaced a blower motor on the furnace. I am very grateful that this furnace didn't need replacing. You need to reevaluate your employees in my opinion!! They're costing you a ton of business all for nothing. Instead of being honest with us, he tried scamming us!! Not a good idea...
Sean Cullivan
4 years ago
Max the Service Technician did a superb job in fixing my air conditioner.
Great customer service skills and personality !!!!
I would definitely recommend Max to other customers !!!!
Steve Stoughton
3 years ago
Dana was very knowledgeable and professional. He did not mind my standing over his shoulder and asking questions. He checked out my heating system and repaired the humidifier explaining what he was doing all the way through. If he is representative of the technician at Home Heating Service, I recommend them wholeheartedly.
They were friendly, prompt, and very helpful. The pricing was more than reasonable as well.
Home Heating is the best HVAC company in town! We have used them on a number of occasions and they have always provided professional and courteous service. We had different technicians come out each time and they all were excellent. In addition, the owners were always available to address any questions and concerns. I would highly recommend this company! They truly treat you like family.
We called Home Heating Service Inc when our cat decided to have her kittens in our air ducts. Fred V came to our house within 30 mins. He was super friendly and helpful. He explained everything to us and got the kitten out in no time. We’re extremly thankful for his help!
Alex W. offered exceptional customer service during our service call. He was friendly, knowledgeable, and sincere while troubleshooting and discovering the issue with our furnace. And, Alex was able to come to my home on the same day I requested a service call!
He understood what we wanted and what we needed. He as very thorough cleaning all the supply and return vents. He took his time and I didn't feel he rushed through each one of them. He kept the same pace from start to finish and was there a whole day because of the attention to detail he dedicated to our home. When I asked to explain the process of what he was doing, he politely stopped and explained. Even though they charge a little more than average (reason for not giving the last star), I would still recommend them. Thanks Brett M. for a job well done.
Stephanie Heller
5 years ago
Professional and friendly service. I was very impressed Clint had shoe protectors he wore so he didn’t track anything in our house from outside. A real bonus since we just had new carpet put in. I’ve never seen a company do that before. Highly recommend!
I've used Home Heating Service, Inc. for years and have always had exceptional service from them. Everyone from office to service tech have consistently been friendly, professional, and fair pricing. Today I had them install a new a/c unit. As usual, the service was great.
Very happy with this company! Our technician, Michael, went above and beyond with helping me - going as far as walking through the house and teaching me about the different systems and appliances we have and how to best utilize them until we can afford to upgrade. The techs that came out for installation were just as knowledgable and friendly, and I appreciated that they put on booties when they saw we don't wear shoes in the house. We'll definitely be using them for future projects, repairs, and maintenance.
Max came and in 15 minutes he was through and I was Satisfied.
Great company. Responded very quickly, listened to my concerns and was able to parts needed to keep my furnace running for many more years to come. Scott B. is a very excellent technician.
Ingrid Littrell
a year ago
Superb professional service that was greatly appreciated. Thanks!
I needed my furnace cleaned and serviced and the tech Brady was very polite and professional. He worked quickly and arrived on time. It was a very positive experience, I highly recommend!
They replaced my hot water heater. Joel S. the technician was phenomenal. This company is awesome. Very clean you couldn't tell anyone had been here.
Scott replaced a part and checked my combi unit quickly. He did a great job and answered all of my questions. Very professional!
Bill Rounsavell
5 years ago
It was a simple call to install a blower belt on my roof top swamp cooler.. Scott was prompt, efficient and courteous.Had the install completed in no time at all. Although I thought the service call minimum for a ten minute job was high at $95, I had no complaint on how Scott did the work.
Clint was very professional and had a pleasant personality. He quickly diagnosed the issue and solved the problem. The total was exactly has the quote.Everyone should contact Home Heating for their furnace needs.Alex was excellent and very professional. After a few questions about our problem, he diagnosed the issue and fixed it in short time. He explained what he was looking for and how he would fix it.In a very short time he was done and our furnace was running again.Alex was friendly and answered all our questions.I will recommend Home Heating to all my friends.
adrian oliveira
4 years ago
Max was professional and friendly. He made sure that I understood what the problem was and how it can be fixed. I am very happy with Max's customer service and knowledge and will definitely call Home Heating again when problems arise. Thank you.
Luke Scaperlanda
3 years ago
Very polite, on time, and worked quick. Clint explained everything to me and made sure I understood everything he did. I would highly recommend this company to anyone who needs their furnace or AC worked on.
Home Heating Service is a great and reliable business. Gabriel, Brent, and Marcus were knowledgeable, tenacious, and professional with my furnace installation. Highly recommend.
craig peterson
8 months ago
Justin B was professional and efficient. Five stars for Justin B!
Alex did a great job. Informed me on everything he found with inspection and provided me options for correcting the issues. Very polite and professional.
Dana did a great job of diagnosing the heater issue, and getting us heat because we have several days of snow coming. Dana was professional, prompt when he said he would be here, and explained the issue so I could understand it. Great job Dana!
Outstanding service and customer support. I've used Home Heating Service for years for basic yearly maintenance on our current home. We just put a new tankless water heater and A/C unit on our soon to be new home via Derrick with sales and Scott leading the install crew. Their responsiveness and attention to detail have been impeccable. Any hiccups that might have come with installing either system in an older home was problem solved immediately. There was even an issue with formerly installed drain lines that they weren't responsible for that they fixed the issue free of charge. I will be using them again for years to come.
Fred was extremely helpful. He was able to troubleshoot a thermostat issue and even took the time to hard wire it to the furnace eliminating a battery issue. Professional and quick. Thanks!
Clint was on time and did a great job. I have been using Home Heating Service for many years and have always found the staff to be friendly and very professional. Michael W came out last month for a water heater problem and did a great job as well.
I had them do a seller's inspection on my furnace and the tech spent the entire time trying to up-sell me on parts and services I didn't want or need. The most frustrating was his threat to leave derogatory statements in the inspection report if I didn't pay $80 for a blower motor rebuild on a 2 year old motor that was worn and dirty when he hadn't even opened the front cover yet. Based on other reviews, if you have something legitimately wrong and expensive to fix, they might be better. But if you just need something simple like I did, go somewhere else and avoid a shakedown.
Juanita Phillips
3 years ago
I feel the quality of services provided by Alex W (a technician) for Home Heating Services were exceptional. He was very punctual- in fact, earlier than originally projected. He immediately assessed the source of my complaint (a leaky hot water heater) to determine if it required replacement.. Thoroughly explained replacement options, answered all my questions. Also, provided the needed services to my furnace and its humidifier. His coordination of the new hot water heater installation was seamless.I have had many installation services (this one ranks 5 stars!!). I feel this is due largely to the outstanding customer service provided by Alex. He is an invaluable asset to Home Heating Service, Inc. I highly recommend their and his services to All....
Max was very friendly, professional and knowledgeable. We are new homeowners and he was more than patient with our questions and gave us detailed explanations. We will only be using this company from now on for our needs.
Desiree Makowski
2 years ago
Carlos was nothing short of professional, friendly, and knowledgeable. He took his time and explained everything going on with our unit thoroughly. If we need future services we know who to call. When I called to set the appointment up I was also provided with great customer service. It’s sad to say how rare that is these days. Thank you guys!
Joshua Pasley
2 years ago
This is an amazing company! They installed a top-of-the-line Lennox A/C unit for our 3400 sq ft new build home. Not only was it the the cheapest estimate we found but also the quickest turn around time for the estimate and install. They were easy to work with from start to finish. The install was CLEAN, you can tell they take pride in their work! When install was done they gave us pro tips to keep our energy bill down and explained how the system works and how to maintain in great detail. They went above and beyond and exceeded all expectations. Highly recommend Home Heating Service, Inc.
Daniel Contreras
2 years ago
Awesome service from Dana and his team, professionally installed a fan in my bathroom, definitely recommend them!
Cameron R. Lorenc
a year ago
Easy to recommend Dusty! Very thorough!
No complaints, excellent and quick same same day service! Very professional!
Christine Smith
a year ago
THEY ARRIVED ON TIME. REPAIRMAN WAS VERY, VERY KIND. THINGS WERE EXPLAINED TO ME ABOUT MY AC THAT I NEVER KNEW. HE (SCOTT) GETS 5 STARS FROM THIS HOUSE
SS Peterson AFB
4 years ago
Max arrived on time and quickly diagnosed the problem. He quickly secured the part and repaired the heater in less than an hour. It is nice to be warm again on a cold day. Thank you Max
Corinne Williams
5 years ago
Home Heating replaced a 49 year old furnace in my home after their inspection found high levels of carbon monoxide at the vent. Both Dana and Dan were polite and courteous, knowledgeable and professional. They protected my floor and surrounding area, wore boot covers when appropriate, and had a great attitude throughout. The installation went great without issue. Pricing was competitive and fair. The salesman, Jared, was also courteous and provided a detailed estimate without pressure to sign immediately.The team is very knowledgeable and professional. The administrative staff responsive with great follow up. Everything you look for in a service based company.....great customer service.
Zlyback innex
7 months ago
Service technicians were awesome and checked all aspects of our system to make sure everything was up and running before they left.
Clint did a great job inspecting both my furnaces. He was careful not to harm anything. I would use Home Heating Service again. Thx.
Fred analyzed and fixed a noise that our Boiler was making which other HVAC repair companies were unable to resolve. Highly recommended.
I first used Home Heating Service a year ago to check the furnace and fireplace in my newly purchased home. Carlos came out and was courteous, professional, and explained everything he was checking. So when my furnace went out this month, I knew there was no one else I would call. Alex came out and said the fan would need to be replaced but as my furnace was 22 years old there was a good possibility that things were going to keep going out. He applied absolutely no pressure for me to replace the furnace but I knew it was time. Derrick came out the next day and offered me several different options and prices, again with no pressure. After choosing, they replaced it the very next day. Michael, Dan, and Gabe came on time and worked throughout the day to complete the job and were also courteous, professional, and polite. Everyone I have dealt with at Home Heating Service has been great and I wouldn't trust anyone else with my home. I highly recommend.
A Google User
5 years ago
I was very relieved that my water heater problem was as easy fix. Max came out looked at the valve and knew right away what to do. I was expecting to replace the water heater all together but did not have to. Be serviced the unit and its working like a charm. Everyone at home heating has always taken great care of me and I will always continue to use and promote this company.Thanks Max!
Home Heating technicians are always great. Max was here today and our mystery is solved! We can always count on excellent service from this company. Thank you!
Paula Pettigrew
5 years ago
Great service, great prices!
Carlos went out of his way to find a part for my very old fireplace.
Thanks for hiring amazing people.
Charles Pauley
10 years ago
We had a wonderful experience with Home Heating Service. Their crew was respectful, on time, and efficient. We just had our city inspection and the inspector said it was clear that not only was it obvious that the work was done by people who knew what they were doing, but it was clear they really took pride in their work. I recommend Home Heating Service to everyone!--Sara PetersonAnother reviewer mentioned just knowing this was the right place to do business; I couldn't agree more. Jordan took time to answer all kinds of questions late on a Friday afternoon. Derrick was exceptional in providing repeated instances of real service, the kind of service I didn't think existed in this age of big-box-figure-it-out-for-yourself. And the the install crew was so kind to the little boys who couldn't soak up enough about all that was going on. This is an outstanding company that will earn your respect.--Chuck Pauley
Icall to have our fireplace looked over for maintenance. Service was timely and efficient.
Geoff was extremely professional and courteous. He not only made sure our furnace was working properly, but replaced a solenoid on our humidifier bringing it back to life.
Scott B. Came out to check why my heater had stop working, at the spare of moment, very cold day, and I know he would come soon, cause I have use home heating before, he came in, was real concern and listened to me very carefully, before he did anything, after I explained my issues with him, he know how to proceed, and he did it patiently and carefully and O my god, very detailed and very precise and had my heater up and running, like a baby, he took care and clean up and double checked my heater one last time, and I was pleased with the price he charged me, I have never had service from anyone or company as I did with Scott at home heating, thank you Scott and home heating, you guys have never left me out in the cold, again thank you.
I depend on them every year and Carlos did a great job! Great company and good people!
Brad Middaugh
2 years ago
Clint was our service technician who cleaned all of our ducts and also our gas fireplace. He was professional, showed up in a timely manner, used floor coverings and even put on boot coverings when he was in the house. Clint took the time to do the jobs properly and we are very happy with the service. This company also installed our AC unit and did a great job. We will continue to use their services.
Annual maint on furnace, all items were checked out and appear to be working properly. Tech showed up early and was very neat in his work
John Zimmerman
a year ago
Professional and courteous service from Fred V. of Home Heating Service, who arrived to check out our air conditioning system pre-season. It was helpful that he advised us that our current system uses a refrigerant that is no longer available. In the future if our system needs re-charging, we may have to purchase a newer air conditioning system. We have been using Home Heating Service for several years now for all of HVAC needs and they have been very trustworthy.
John Eichhorn
4 years ago
Home Heating and Air Conditioning has worked on my heater for years with excellent service! Very happy with all the work they have done. My Air Conditioner was 17 years old and not getting the job done. It needed replacing. I got three bids and Home Heating and A/C was priced in the middle. I opted to pay more to use them to replace my A/C unit. Derrick Rose is the Manager and he is the one I dealt with regarding the bid. He is excellent! This is the first time I dealt with Derrick and the reason I went with Home Heating and A/C was twofold. First, Derrick's solution to my A/C problems made the most sense out of all the bids. Second, I have used them over the years for heating and have had nothing but excellent service, especially the follow-up.They just finished the installation and did a perfect job installing and explaining how to use it. It was a very smooth process and there were no surprises! Scott, the installer and his assistant were very meticulous in the installation and are real problem solvers.I would highly recommend Home Heating and A/C for both heating and air conditioning issues. Their professionalism is second to none, their follow-up and after the sale process is excellent.
The installation team went above and beyond to make sure every step of the install was understood and done perfectly before they left. Absolutely fantastic communication and service.
Very nice & knowledgeable! Great at his job.Mr Garcia explained everything about my fireplace in detail where I understood all the things I needed to know. He is very detailed oriented. That helped me because I have some memory loss due to a stroke years ago.This Company is Military and Veteran friendly.
Very professional service and friendly staff. We were impressed with the tech’s knowledge and helpfulness. He spent a considerable amount of time at our home checking out our system and explaining to us what was occurring and what needed to be done.
Home Heating Service hit another home run! I will not be calling any other HVAC company's why'll we live in this town. Max and Clint were exceptional in their professionalism and courtesy!
Our heater did not function properly on the first cold day of the year in Colorado Springs. We contacted Home Heating Service thinking they could get a technician out in a day or two. To our surprise, Brett was available later that afternoon. Brett arrived and quickly diagnosed the issue, retrieved a replacement part from the truck, and had the heater running in less than an hour. We appreciate the professionalism and customer service attitude of Brett and Home Heating Service.
Teresa Davison
3 years ago
We had a direct vent gas furnace installed today. Marcus W. and his team did a fantastic job. The job was done perfectly and everyone involved had a great attitude and took pride in providing great service. Very knowledgeable!
Josie Bristol
4 years ago
I can't say enough positive comments for my experience. The scheduler was friendly and encouraging. She got me an appointment lightening quick and explained how the service worked. Alex was early!! And super nice! I thoroughly enjoyed talking with him! He was so encouraging and enthusiastic when the problem was less severe than I thought. Overall, great people, great service, fantastic experience! I would and will recommend Home heating to anyone who wants an outstanding experience!
Jennifer Meis
2 years ago
Max M. went above and beyond to help advise the proper course of action. He was professional, thorough, and greatly appreciated.
Every contact that I have had with Home Heating Service has been very good. From the people answering the phone to the service techs, including Clint most recently, all have been friendly, accommodating, and competent. It is nice doing business with reliable professionals who aren't trying to sell you something you don't need. Clint was prompt, explained his work, and was well groomed, all qualities we appreciate!
I'm a new home owner in Colorado Springs and Home Heating Service made it painless to get our air ducts cleaned and our system inspected. They were responsive, super friendly, and billed me exactly what they quoted me. I'd definitely work with them again.
Daniel Miller
5 years ago
Carlos was extremely knowledgeable and courteous throughout the interaction. He went above and beyond to meet our expectations.
Brady came out and had my heat running again in no time. He did a great job and was very professional. I highly recommend Home Heating Service . Thank you
Carlos did a great job. He took pressure readings and determined that the water heater was ok. Then he narrowed the problem to a 37 year old pressure reducing valve on the house water supply line.
Julie Montoya
4 years ago
Brett was fantastic. Very knowledgeable and took great care during the duct cleaning process. From the initial contact and price quote to the finished job, was top notch. Would definitely recommend Home Heating Service Inc.
Melissa Casteneda
a year ago
Not sure how a tech can see the evaporated cooler on the roof, from ground level and determine what repairs need to be done. Then send an estimate on an entire unit replacement, an estimate we had to follow up on. The unit is only a few years old. We we're hoping to use this company for our furnace replacement and a new water filtration system, but not after this experience.
Rebecca Kenderdine
5 years ago
I had a very good experience with Home Heating Service, Inc. The technician was very courteous and knowledgeable about the work he was performing. He explained in detail what had to be completed to get the furnace working. He completed a maintenance and put a new filter. He described what it would cost to replace a 20 year old furnace. Yes, I have a very old furnace that is ready for the grave!!! I now am fully informed about what my job will be to get my furnace maintained and fully functional. Thank you very much Brett
Steve Velazquez
4 years ago
Great Company! My water heater began leaking on me and needed to be replaced. I emailed my request for an estimate and Derrick was out the next day. Not only did the estimate beat other estimates but when I accepted the offer the team was out the next day installing my new unit. The field guys were great and very friendly. I have no complaints.
Home Heating Service Installed a new gas range for me today. It fits perfectly against the wall now and the safety brackets will prevent it from ever tipping. Sending my thanks to Dusty for the great job he did.
John was great very professional explaining all details and had me up and running will never use anyone else again this is the go to company for honest repair work
Brian Armstrong
3 years ago
Gabriel and Michael were very professional and polite. They arrived on time an worked until the job was done. Very impressed with these young men.
Where do I start?AWESOME experience from the beginning meeting Jared the sales rep, to 4 days later when the friendly, personable and most importantly professional service techs arrived for the install of my first ever AC unit in this home and the complete replacement of the 25-year-old heater.This was not going to be an easy install (photos) because the heater and hot water tank were in the basement crawl space. Such a tight fit that I despised having to change the filter when needed.When Marcus and Joel arrived, they quickly assessed that the hot water heater just installed 1 year ago by another contractor wasn't installed correctly to code. Long story short, Marcus and Joel assured me that they would make another contractors error and sloppiness right and legal, at zero charge “because it’s the right thing to do”. Their work was executed with precision and professionalism. 5 Stars…Need I say more!
Over the last two almost three weeks these workers have been working hard but are a tad ignorant and disrespectful of our land.We live out near Falcon, where red flag warning and high winds are prevalent during this time of year. We recently got a snow and some moisture but this event occurred before that. Not only did we have to pick up the TRASH left behind by the men after they installed the a.c. units, but we had to work through 20 acres of our property because of it. We have horses and dogs that could have ingested the plastic left behind, perhaps causing them to become ill. Then, we found not one but two cigarettes left behind, one in the yard AND one in the house. The men had come in to work from the inside but took a break and literally poked through our living room with our antiques. To be fair, nothing was touched, but a cigarette in the house was disgusting. And with our fire possibility out on our acreage, we are less than impressed with the fact that these workers littered and left their cigarettes on our dry land. This was careless and unbelievable in our eyes. It could have caused a fire which is ridiculously serious in our area. If you must smoke on the job, please do so in your trucks and dispose of your trash correctly.I am sure the a.c. units will work fine, but the service and integrity of the workers was undesirable and disgusting. The fact that we had to pick up after them and even help them find something they left behind is unprofessional.
Dusty was prompt and very thorough as he checked my A/C unit. I appreciate his cleaning of leaves and debris on inside of the outdoors A/C unit.
Thank you for providing affordable, trustworthy and professional service. Dusty was professional and serviced our furnace. I would not hesitate to call back and use Home Heating Service again!
Greta MacAlmon
3 years ago
I called on Sunday because I smelled a burnt rubber smell coming through the vents. In order to save the emergency visit, I was able to keep the house warm with the fireplace and a space heater. The customer service representative called me first thing on Monday to schedule an appointment for the service call. Alex, the technician, called when he was on his way, which I appreciated. Upon arrival and throughout the visit, he was very professional and courteous. He discovered that the problem was the motorboard on humidifier had burnt up. I have been a client of Home Heating Service, Inc. for many years and they have always taken care of my furnace in an excellent manner. Thank you!
Scott B. is a Senior Service Technician that provides top of the line workmanship and service on our boiler system. He recently replaced the water pressure sensor on our boiler system. During that time, he trouble shooted that the fan was running at a high RPM level and called Navien to send a new fan and damper. The parts were still under warranty. He is very detailed and takes the time to talk about how to keep on top of the maintenance on our boiler system. Scott B. deserves a raise since he gives excellent customer service and is very personable! I recommed Home Heating Service for maintenance or repairs on your boiler system at a reasonable price.
Andrew Guerrero
2 years ago
Brett was super awesome! He provided outstanding customer service and explained all that he perform as well as providing recommendations for improving air quality in the home! I have used Home Heating service for over 7 years and the service provided has always been excellent quality and super friendly service! Never had any problems with this company, I highly recommend this company in Colorado Springs!
Max was timely and efficient and very helpful. So glad he came to the condo. Will ask for him in the future.
Ruthann Diehl
7 months ago
Our technician, Max, was very knowledgeable and professional in finding and doing the repair. We are very pleased with his work.
They sent the same tech out two separate times. Neither time was our a/c unit fixed. The second time the tech came he sat in his van for 15 minutes at the end of our scheduled time period. He only looked at the unit for 5 minutes then left. So I will never be doing business with this company again. Waste of time and money.
Carlos was very professional and really knowledgeable. He spotted the issue within few minutes of checking, and did additional testing to see if there’re any additional issues. He fixed the issue and wrote a thorough recommendation for maintenance.
Dusty is courteous and has always done a good job for me. And the price is fair. Always calls and is on time. I like with his work.
Max arrived late but had notified me that his previous job had unexpected issues. He was kind and got straight to work. He kept me apprised and gave me updated cost estimates. He did a very complete job and took his time to get it right despite it taking him until almost 9PM. He seemed very competent and knowledge. He cleaned up and did a great job!
jimmy barrett
11 months ago
The guy is a great system Tech. Hope to see him again when we need the next inspection.
Josh Veltkamp
4 years ago
Great company! Great service! Alex W. worked quick and with a friendly attitude. Thank you for a job well done.
Justin was very professional and answered all of our questions. He explained everything he was doing to clean the vents and gave us some preventative suggestions.
Kathleen Poach
3 years ago
Clint arrived right on time dressed in appropriate PPE for these Covid times. He was polite, efficient, and professional. It was my first time to use Home Heating and I was pleased with their service and reasonable price.
Aislynne 485
9 months ago
Request for quote was responded to and completed promptly. Installation was efficient and the affected areas left clean. Highly recommended.
K.M. Rangaswamy
2 years ago
Carlos, the technician, did an excellent job of cleaning the AC Evaporator coil in a timely manner. He was very professional and courteous.
Jaime Harrell
2 years ago
Home Heating Service serviced my fireplace. They made time to fit me in even though I gave very little notice. Max was very professional an my fireplace looks and works like new.
Robert Gazetti
5 months ago
We are always satisfied with Home Heating Service as they do a terrific job. Jared was very professional. Showed us the defective part and within 20 minutes had it in and running perfectly! Highly recommend him.
The crew came on time. They were friendly, pleasant and professional. They use quality equipment and materials to do the installation right the first time.
Max and Gab were great! They worked from nine in the morning to after six o’clock putting in my new furnace. They took one short break to eat and got back to it immediately. They are very polite, friendly and knowledgeable.
I’m very happy with Home Heating Services and recommend the company.
Max was very polite and profession, he came and did not waste anytime. I also had special instructions to avoid getting my dogs all excited. They followed it to the tee. Thanks
Found problem right away. Seemed very knowledgeable. Was prompt and courteous. Fixed problem quickly and at time I needed. Price was a little high even with discount, but great job.
Efficient professional service. Appreciate that employee wore a mask while onsite.
Scott B was fantastic. Professional, friendly, informative, competent. Great experience with your company
Arlene Williams
5 years ago
Very happy with the great service I received from Alex W. today. He arrived within the 2 hour window & called before his arrival. He was very professional & polite & took the time to explain and show me why our Capacitor needed replaced. He offered suggestions to make our AC run more efficiently. Wouldn't hesitate to recommend & use Home Heating Service again.
I called in the morning and Carlos was here in the afternoon--prompt, courteous, and professional. He had everything with him that he needed for the repair and it was completed promptly.
Shelley Davis
4 years ago
Clint has once again proven to be professional, thorough, courteous, and efficient. I am moving doon and plan to renew my one year service contract because of him.Clint takes the time to answer any and all questions that I have, no matter how Elementary the question seems to be. This is the company you can trust, and an employee who deserves high praise.~Shelley~
Brady worked hard to find the solution to our flooding air conditioner. The office staff was super friendly and helpful. Easy to book and great reminders.
Great work and great customer service! Highly recommend! Wish I would have called Home Heating Service sooner!
Eric K. was polite, knowledgeable, and thorough. We have used Home Heating for several years and are always happy with their quality and customer service.
Max arrived earlier than expected; this was a minor emergency because the saddle valve feeding water to the humidifier was leaking. He quickly fixed the problem, wrote an Invoice and left. The only issue, a minor one, is this - I wish he would have called us when he was on his way to our house.
Joel is a great and professional technician. Explains things clearly and has great knowledge to give the best options for repair. Highly recommend this company for the future. Great Job.
Derrick is an excellent sales man and very knowledgeable. Clint has installed my furnace and air-conditioning system in a very professional way.
Alex has worked twice in my home and I can completely trust his thorough knowledge of the work and answers to my questions. Thanks so much!
Had HHS come by last week and they did an excellent and very comprehensive job on our furnace. I would very much recommend their service to anyone looking for a professional.
Arrived just when he said he would. Excellent work, tech did a very thorough job cleaning and inspecting the furnace and A/C unit. Overall I would rate the furnace and A/C preventative maintenance as 5 star service.
Scott was great! On time, personable and experienced. He fixed my gas fireplace and it's running beautifully now. Thanks, Scott!
gabriel krasauskas
4 years ago
Their website claims that they have the most knowledgeable technicians in town, and I can attest this claim, especially regarding Fred Venuti. He was very knowledgeable and did a great job in repairing my tankless water heater. I highly recommend this company for repairs, but not as much for sales.
These folks are AWESOME! We have used them for 17 years. Three years ago our furnace died in the middle of winter. Home Heating got out here and installed a new furnace within 2 days. last week our water heater went out. HH was here and new water heater installed the same day. Kind and courteous repairmen and very excellent customer service in the office. They sent US a thank you goodie gift basket for gosh sakes!Thanks again guys!
Roberta Anderson
a year ago
We use Home Heating for all of our heating/AC needs. I highly recommend Eric K, as he was such a pleasure to work with. He had a very pleasant personality, was very friendly, and was nothing but professional. He went out of his way to make sure I understood everything he would be doing during the service call. At the end, he explained the results and bill “line-by-line”, making sure I didn’t have any questions. I would not hesitate giving him “5 - stars” and recommending him in a heartbeat!
Amanda Porter
3 years ago
Worst experience ever. I scheduled a furnace check for Wednesday the 13th between 9 and 10am (for which I had to call off work). At 945, no one had arrived so I called to see what the issue was. Jessica said they had rescheduled for between 2 and 3pm WITHOUT NOTIFYING ME. I told them I couldn't accommodate this and they said they had a technician on my side of town that they would send over immediately. An hour later, no one was there so I just left to go to work - motion cameras were never activated, they never actually sent anyone. I rescheduled for the 26th and called at 9am to confirm the appointment. They said they were unsure if they could make it due to the snow and asked to reschedule. Again, this would have been cancelled without notification and I only found out about them not coming out because I called. They promised to send a technician out at 9am the following day to remedy. This morning, the 27th, I called at 9:10 when no one had arrived to confirm the appointment. Jessica said someone would arrive between 9 and 10, I let her know this was not the arrangement but I would wait. At 10am I left my house for work since no one presented for a 4th time... I called to let them know and she asked me to go back home and said he was probably almost there. I refused. It's absolutely ridiculous. My RING doorbell was activated at 10:25 - an hour and a half after the FOURTH scheduled appointment and the third time I'd taken off work to accommodate their poor customer service. I called my landlord to let him know and he agreed to move all appointments for his rental properties to a new company. Home Heating Services does not value or deserve anyone's business - protect yourselves and do not schedule with them unless you have days on end to mess with their incompetence.
Excellent service. Very professional! Honest!
Carlos was very knowledgeable and does very well with explaining his work to the point you are satisfied and worry free. Good guy.
Lisa Carlson
9 months ago
Geoff was friendly, professional and courteous. I really liked receiving notification of his arrival and the tracking system they use. No surprises and easy to be available for him to service the system. He even knew exactly how old the furnace was from the serial number.
Alex was very conscientious and did an excellent job. he identified a water leak and made adjustments to remove the leak. Very professional.
This is the 3rd time we've used home heating and they were once again fantastic. Found out the furnace wasn't working at 5:30 at night and they were over to the house in less than an hour after hours. Didn't have the part but were back the next morning by 9 to get it installed. Communication was great throughout...technician Carlos was extremely professional and pricing was very fair. Will definitely use them again should the need arise.
Caroline Nimtz
5 years ago
Carlos was AMAZING. Not only did he diagnose and repair the problem immediately with care, he also took the time to be extremely kind to our 10-year-old son (who was very interested in the process) with no hesitation. Carlos is 1 in a million and you can tell he truly enjoys what he does. We are lucky to have had his help today he’s a true asset to Home Heating service Inc. Thank you Carlos!!
Scott was amazing! Loved having him come into our home to service and install a new blower for our fireplace & cleaning of the mechanism. He was very professional, extremely friendly and courteous and cleaned up after he was finished with the job! He is even dog friendly, which is a plus for us!! Just an amazing guy all around and provided wonderful service. My husband and I were very thankful for the work he did. We will recommend that Scott come out again when it's time for a cleaning or service of our fireplace & AC maintenance. I was unaware that your company provides cleaning of ducts, vents & AC maintenance. We will definitely use your company again for all of our AC & Heating needs!THANKS AGAIN SCOTT! Ed & Tina Contract (Honey & Bebe too)
Kimberly Thomas
a month ago
Clint Martywith was dispatched to my home to troubleshoot a potential water heater anomaly. He was punctual, very polite & professional and took the time to explain the situation, and what could be done to correct it. I also very much appreciated his honesty and integrity in not attempting to sell me something I didn't need. Very impressed with Home Heating Service and will call on them in the future and recommend to family, friends and acquaintances.
Katherine Holmes
10 months ago
Clint Martywith came out to do the annual maintenance on our heater. He explains what we can do to ensure it keeps running in terms that someone unfamiliar with all things motorized can understand. He was extremely professional and friendly. I also like that I got an email with his picture so I knew exactly who to expect.
Clint was great. He came out as scheduled and did a great job at solving my heating problem. He quickly diagnosed the issue and then fixed the problem in a timely manner. The folks at HHS who I spoke with on the phone were also very responsive and friendly. I will use this company again.
Raya Shibilski
2 years ago
We have used Home Heating Service for almost 4 years for all of our evaporative cooler and furnace maintenance. They are always professional and kind, and they are very knowledgeable. I feel like I am getting strait forward answers to my questions and I am never blindsided by additional costs or “needed” services. I would recommend this company to anyone.
Christina Moore
a year ago
Always professional and honest with diagnosis and repair of my furnace.
Rodman Germain
a year ago
Great people very professional, work is top notch. This time they replaced the water heater in our rental.
Caroline Julyan
5 years ago
While Scott, a big fit-looking man, was unable to get to the trouble spot in the attic, he set up an appointment for next Tuesday with someone who he hopes can get through the space he could not fit through, locate the problem, and fix it. He said if that did not work, there would be no charge for the visit. If he can fix it, Scott explained what the charge would most likely he. That all seems supremely fair to me. It is my hope that this person will be able to get to the site and fix the problem. I will be happy to pay for such an outcome.Dan came on Tuesday, 1/16/2018. He did manage to get through the tight attic space (tight because of the AC ducts that Home Heating installed when they put the AC system into this house--a job sort of unusual since the heating system is baseboard hot water so there was no duct work. Therefore all of the suppliers of AC'd cooled air are in the ceilings. Dan found the water source, a leaking AC duct that had a low spot where water from the humidifier collected and, I assume, started the leak. He showed me the pictures he took of this, and explained that he'd raised the duct so this should stop. He thought it would take several days for the wet grass cloth to dry out, and suggested that I should leave the fan on on to help prevent this from occurring again which would also improve air quality in the house. It is my hope that when the water does dry, the stain will also go away so that I will not have to have that wall redone. Time will tell.
Fred is very knowledgeable about heating, air conditioning and humiidifying. This service visit he was very helpful regarding our heating system. We're grateful that he is a part of the Home Heating team.
I purchased a new Lennox furnace, Lennox whole home humidifier, Ecobee smart thermostat, Rheem water heater and air duct service, (cleaning and sealing), from Home Heating Service. Dana was very courteous and knowledgeable about HVAC systems. He explained the various steps of what he was doing, Aeroseal Duct Sealing & humidifier installation, and answered any questions I had along the way about all of the work I was having done. Dana also helped with the registration and setup of our new thermostat, explaining different features in detail. I only have good things to say about Dana and my encounter with the entire team at Home Heating Service Inc.
Carlos Garcia did a very thorough cleaning and servicing furnace and gas fireplace. He was very polite, tidy and explained things very well.
Great experience. Very professional and very informative. I would recommend this company to anyone who needs HVAC service. A+
Savanna Cowart
5 years ago
Home Heating was able to come out the same morning I called and determine that my water heater had a crack and needed to be replaced. Carlos my first technician did all the leg work and did a fantastic job. The next tech Alex installed the water heater in the early afternoon and they were super friendly and clean. Very happy with my results.
Jerry Fussell
9 years ago
Chris fixed a furnace gas leak for me today and in the process discovered that two of my furnaces had been wired incorrectly by the installation contractor, the dip switch settings were not correct, and the gas pressure was regulated in the furnace too low. My furnaces produce full heat now for the first time ever. I am not that easy to please but in this case I must say the work was excellent, Chris knew what he was doing (not guessing) and the price was reasonable. Please consider this the highest accolade I can give Home Heating Service, Inc. Sincerely, Jerry Fussell
James Rhonda Robinson
9 months ago
Justin did a great job. Very friendly, knowledgeable and thorough. Took the time to explain and see if we had any questions. Would highly recommend Home Heating Service, Inc.
Called Home Heating Service on short notice. Jared arrived promptly within 30 to 40 minutes of the initial call. Identified the problem as a burned out fan assembly and successfully verified that the part was in stock at a decent price. Drove back through rush hour traffic to retrieve the part and installed it. From initial call to successful install was approximately 1.5 hours. Excellent job all around. Will look to this company for some additional work needed in the future.
Celia Converse
11 months ago
Professional, reasonably priced, knowledgeable, prompt service. I would highly recommend this company and Max!
lisa grimwood
10 months ago
This company is great. They text you when their on the way and send out a reminder the day before your appointment. They do a thorough job everytime. Amazing customer service.
Becky Pukansky
a year ago
Outstanding service! Dusty was very professional and did a great job! He was very thorough and made sure everything was working perfectly!
Jeremy Dorsey
3 years ago
Alex did a great job. Super professional and will certainly call back and recommend to friends. He answered all my questions and if you need help at all definitely call for a extremely fair price.
My furnace died overnight; with the rapidly declining temperatures, my house went from 72 degrees to 56 degrees in less than 12 hours. I contacted Home Heating Service, Inc immediately when they opened and not only were they cheerful and friendly, they got Dusty to come over right away. He showed up with a friendly smile; his determination to find the problem made me confident in his skills & knowledge and I instantly knew he was the right man for this job! He did an incredibly thorough check, rapidly identified the issue and fixed the defective parts quickly. My house is warm again and I know it is because of Rusty and Home Heating Service, Inc, that we will be able to feel safe during the next few days of cold & snow!
Richard Chandler
a year ago
Dusty Johnsonwith was very professional and extremely knowlegeable about our HVAC system. Pointed out the condition that was causing our Air Conditional problem and shared what the easy fix action was to correct it now and in the future. He was easy to communicate with and explained the issues in none technical terms that made the issue we were having very clear and understandable. I would give this service 5 stars if I had a star selection on this review. I would highly recommend Home Heating Services and will continue to rely on them for my HVAC service from now on. Thanks Dusty you were great.
Had our AC go out in the middle of summer. They were able to get us in super quickly (first business day after it went out) and Alex W., the tech that came out was super friendly and fixed the problem really quick.
Vickie Greeno
a month ago
Very pleasant is awesome saved me a lot of money ty
Mario Branciforte
2 years ago
Very professional heating system maintenance - 15 item check list provided after cleaning.
The phone receptionist was flexible in making an appointment that fit our schedule. Dusty (tech) was very courteous and seems to like his job. He was very knowledgeable about our older furnace and pointed out two furnace components that should be watched in the future. He showed us one of the problems with a photo so I wouldn't have to go down into the crawl space to see it. He assured us that the failure of either component would not result in a dangerous situation, but the furnace would shut itself off until the part was replaced. Thank goodness we have Home Heating's Comfort Club Plus Furnace Maintenance Agreement, whereby they respond to a call 24/7 at the regular weekday app't cost.
I was having problems with our furnace and like many i trusted a friend of a friend to come and help us . What a mistake ! Just save yourself the headache of trusting a friends friend and call Home Heating Service Inc . These people will save you time and money and they are so family friendly people. My furnace is up and running for a fraction of the rip offs . Thank you Marcus.
Joel was professional, knowledgeable and took care of our gas leak in our furnace within a couple hours. He had to go get a new valve to install and came back quickly to finish the job. Thank you, we are very appreciative.
Best price I could find in the Springs for the services I needed. Excellent job and I got all the paperwork I wanted. The technician Max was quick and answered all of my questions. Will recommend.
Liz Houdeshell
a year ago
Carlos Garcia was our service tech and he did a phenomenal job. He was on time. Very respectful. And had a great sense of knowledge with our A/C unit. He worked at a great pace and took the time to stop and explain what he was doing every step of the way. The prices were great to get our A/C back up and running. It felt amazing to sleep in a cooled down house. Thanks so much again. 10 stars! I will definitely recommend Home Heating Services to friends.-Liz Houdeshell
Very prompt, professional and easy to work with. AC was installed without issues and they took the time to explain the best way to care for it going forward. Very happy we went with Home Heating.
Yellowribbon 911
2 years ago
Carlos was a great help and fixed my issue in under an hour. I recommend this place for all your ac and furnace needs.
Dusty came out because my heater stopped working after the wind storm in Colorado. He was awesome! Not only was he professional, but he went above and beyond to make sure my business was taken care of. I will be using this company in the future for every heating need.
John Ashlock
11 months ago
Great job installing new furnace!! I've been feeling out Home Heating for several months... they replaced my hot water heater and water pressure valve. They were reasonably priced (not the cheapest or most expensive)... they did what they said they would do and ensured the job was done right! With that history, I used them for replacing my furnace. They did a great job on this!! Workmanship was great! I will continue to use this company for my mechanical issues! thanks!!!
Geoff, the technician, arrived on time and was very nice. He completed the routine maintenance check and replaced a part on the furnace. Happy with his service! I've used Home Heating Service, Inc., for several years now and will use them again in the future.
Jamie Tanella
2 years ago
Corey was professional and communicated well with us. Our issue was not an easy one, but he had it fixed quickly and easily. I would very highly recommend HEART and Corey.
Home Heating has always done me right. Timely, courteous, respectful, and professional. I highly recommend. Geoff was excellent to work with today.
Linda Christensen
3 years ago
Max M. installed my new Nest Thermostat today. It turned out to be more complicated than expected, but his expertise and professionalism had it functioning efficiently and effectively. Thanks for a job well done.
I had my Lennox fireplace inspected for the coming winter and problems reviewed. Absolutely pleased with the service here. A few years ago, I had a different company come out, they didn't do anything helpful, put my gas logs back wrong and couldn't fix an issue I was having. The Home Heating tech here knew what he was doing, knew how to fix 2 issues I was having and did a great job. Very happy customer. I will use them again.
I had been having health issues for several months with the air quality in our home. We have had two dogs and currently have a 20 year old cat, which apparently releases a LOT of dander. Home Heating Service, Inc. sent out Clint to do the job of cleaning our vents/ducts, which I am embarrassed to say, I had never had them cleaned prior. What a difference! Clint was very professional, leaving no vent or duct behind. Without a doubt, you can tell the difference in the air quality of our home. From the beginning, Clint answered every question and addressed my concerns. He worked non-stop until the job was done. We are EXTREMELY SATISFIED with Clint & Home Heating Service, Inc.Let us save you some research time....Home Heating Service, Inc. is the company to handle your job. We will definitely recommend this company to family, friends and you!!!
Victoria Hansen
3 years ago
I have worked with Home Heating for over 14 years utilizing their services at my home and rental properties. I recently had 2 hot water heaters replaced at my home. The service techs Joe and Dusty were prompt, professional, on-time and did a great job. We had just had a snowstorm dumping a foot of snow and their supervisor John assisted with some shoveling to ensure the service trucks could make it up my driveway and Dusty adjusted a door that was badly leaking cold air into my home! Home Heating goes above and beyond to service their customers and I highly recommend them to anyone needing their services.
Carlos went above and beyond in identifying the source of water / rust in our HVAC system yesterday. Thank you very much for taking the time to identify the issue.
Jeffrey Preiss
2 years ago
They were able to make me an appointment quickly and convenient to my schedule. The technicians that came out were professional and courteous. They answered my questions and were able to get the work done quickly. Definitely would recommend Home Heating Service.
They looked thorough and very friendly
Chris Schweiger
5 years ago
Alex, was great! He was ahead of schedule and fixed the problem in less than an hour. I would highly recommend Home Heating Services for a.c. and heating concerns
Robert Jackson
2 years ago
Professional service, great experience! Home Heating Service installers arrived on time and provided clear communication on steps and time expectations. They were clean and courteous, taking great care with our home. Final installation looks and works great. Recommended!
Great service by Jared. Very professional. A thorough furnace maintenance check.
LILLIAN M GRIMMETT
2 years ago
Love doing business with this company. Also Max's has been my service tech for 2 yrs and
he does an awesome job.
Our family received outstanding service provided by Carlos Garcia one of Home Heating Service's Senior Service Technicians. He is extremely knowledgeable, professional, and friendly. Carlos quickly assessed and solved our air-conditioners cooling issues. He also provided excellent recommendations to maximize our units efficiency and reduce heating and cooling costs.
Samantha Burke
3 years ago
Fantastic service! Scott came and did a complete clean and tune up on our propane fire place. I couldn't be more pleased with the service and result. Highly recommend!
Was in dire need of a service appointment and home heating came through with a same day appointment. Brett diagnosed the issue quickly and replace the needed part. Very professional and highly recommend this company!
Prompt, friendly service. They were able to make a next day appointment in a 2 hour window. Jerry called ahead that he was on his way, showed up right in the middle of the scheduled timeframe. Simple fix with a part on hand. Thank you! We’ll call you guys next time!
Julie B Miller
3 years ago
Very good experience with Clint. He explained everything clearly and was respectful and polite.
When does the furnace decide to fail? When is -6° of course. After several calls with other companies whose available appointments were five days away Home Heating Service came through within hours and got us up and running. The technician Geoff was professional, informative and knowledgeable and had our heat restored. I was thankful for the prompt response and repair at such a desperate time.
Chris Kwang Park
4 years ago
Carlos was a great Job! He was very knowledgeable, kind and fast.
Ricky McMillen
a year ago
My service rep was Scott Blackler. Scott was very friendly and knowledgeable. Scott was very thorough. He explained and found the problem very quickly.
We just purchased our home and needed to have our furnace and AC checked. Clint came out and did the maintenance on our system and replaced filters. He was very polite, professional and knowledgeable. We will definitely use Home Heating Service again for future business. Excellent customer service.
I am so pleased with the service Home Heating Service provided. The water heater quit working over the weekend and so I was happy they could get someone out quickly. The woman who answered the phone was very professional, super friendly, and took the time to answer all of my questions. Brett arrived within a few hours of my call and fixed the issue. He was also friendly and very knowledgeable. Our unit is very old so he took the time to give me a quote on a new unit, explain everything that would be done, and also answered my questions regarding a maintenance contract. I wish I could give them more stars!
Replaced water heater. Alex was very professional and courteous. We have used Home Heating Service for many years and have always been happy with the service we receive.
Meredith Rutrough
3 years ago
Carlos was very professional and polite. He was extremely tidy and explained everything very well to my husband. We are extremely pleased with his service and will continue to call on him, if possible in the future. Thank you Carlos and Home Heating Services!
Ronald Wigdahl
4 years ago
Clint was AMAZING. He diagnosed the problem with the furnace quickly and discovered that the pressure switches were not operating correctly. He tried to clean out lines to the switches and ordered new switches for replacement in case of continued failure. Late Saturday it in fact failed again and Clint responded by going to the shop to see if the ordered switches had arrived but they had not. He removed comparable switches from a training furnace at the shop and replaced my faulty ones to ensure that we had heat for the weekend. Monday came and Scott arrived to replace faulty switches with correct switches. All of the service techs we have dealt with are EXTREMELY COURTEOUS and provide EXCEPTIONAL SERVICE to we the customers. They should all be commended for their OUTSTANDING CUSTOMER SERVICE !!!,GIVE THEM A RAISE !!!
Christian Troutman
3 months ago
Brandon was great! Very thorough and explained everything very well
shannon solomon
3 years ago
Had these guys out to service and fix a boiler that another local company hacked together. Fred was absolutely awesome. He explained everything in detail and fixed everything on the spot. Their price was great too!
The maintenance check on my furnace and hot water heater was very thorough. All of my questions were answered. Both service men (1 was in training) showed up in the time scheduled, were very friendly and knowledgeable. This is my second year using Home Heating Service and I will definitely use them again.
Carlos G. came to help us get our AC working with the new thermostat. On time, professional and went above and beyond! Helped out with other issues while he was here and helped us with future maintenance suggestions as well. Can not recommend him highly enough! Thanks Carlos!
Marcus was fantastic! Very knowledgeable and easy to work with. He took time to keep me informed in-between projects. He was very friendly and had a great attitude, even when having to clean out wasp nests. I, unfortunately, did not have any follow-up from the company. I'll be following up with them myself but hadn't heard anything back after multiple days. I was suppose to have gotten a call back the day after my AC inspection with prices for replacement parts and to schedule another appointment for AC unit quotes. Disappointed with the home office, but Marcus has kept my business.
Thomas Csrnko
10 months ago
Superb service of our HVAC system. Clint is extremely professional and knowledgeable of our system and always provides exceptional insights.
Nathan Ringer
3 years ago
We have been in our home in Colorado Springs for two winters now, and during our first winter here, our Trane XR80 furnace was tripping a High temperature limiter sensor. I was deployed to Afghanistan, so my wife called home heating service, inc., and Jared from this company felt justified in taking advantage of my wife and infant daughter while I was away. He came out and looked at the unit, and without any real diagnostic, he immediately assumed it was the temperature sensor and left to replace the unit. We had the same issues since then, with it being fixed by powering down and restarting the unit. This is my first full winter in this house and when it happened again, I personally checked the filters (which have been replaced every 2-3 months as recommended by Trane), checked the leads of the temperature senor with my fluke multimeter (which it passed), checked the sensor itself and it fired back up just fine when everything was put back together (took about 15 minutes). I asked my wife about the previous “service” and I had her call this company to inquire about any implied warranties. She told me that the original service tech came out, checked the code and was out in less than 10 mins to replace the part. Their phone representative was inept about their services, parts, or warranties and transferred us to a technician. We talked to a “dana”, a service technician with them, who agreed that our issue is probably not the temperature sensor, and quoted me “$196 more to come out and take another look”. The original OEM sensor can be purchased for $15 on amazon and takes about 15 minutes to install properly. They charged us $275 and it took the technician about 20 minutes to replace the temperature limiter that I believe was working just fine. Just to recap, I have the same problem I had before we called this company, they charged me to replace a part that was most likely working just fine, and want to re-charge me to come back out and determine what the real problem is. Total cost from this company to replace a $15 part in ~35 minutes is $471 with no guarantee that your problem will really be solved as you can expect to call them back out next year. Their service warranty is only 3 months, which basically covers the remainder of the current winter, and parts just 1 year which means that when you turn your system on next year, get the phone ready to call them back out for an ‘out-of-warranty’ part replacement again! Thankfully I am home this time around to catch these crooks in the act, and hopefully I save your families hundreds of dollars and multiple freezing nights without heat because of them through my review.
Joel arrived and was unable to deduce a remedy for the problem and I paid him $110. He quickly scheduled in Carlos (the same day) to come and troubleshoot the wiring issue or maybes a defective zone relay. Carlos isolated the problem to a newly installed (by me) relay that was defective.My unwillingness to give a higher rating was that I am dissatisfied for feeling like I was over-charged for this service.Granted, I should have asked Carlos how much the replacement relay would cost since I can buy it for under a hundred dollars on Amazon and I failed to inquire. Had I asked and got the answer of over $400, I would have asked Carlos to bill me for the service up to that point and replaced the relay myself and saving myself a lot of money. So now the entire endeavor with this simple repair was over $500.I am not happy about the cost. Home Heating Service has been my go-to for years, and now I’m contemplating going elsewhere.
Word of advice - do not pay this company up front. We saved up to make the payment in full, and have recieved the worst experience ever since - at least if we still had some of their money we would receive some service...They charged us to cut an 18 X 18 hole in our wall for a vent, then decided against it but never refunded us. Then they left a huge hole in our drywall from where the installers dropped a torch as they were packing up. They said we would receive a call to repair our broken drywall, but of course, since they'd been paid - that never happened.Really wish we'd gone with anyone else.The only reason I would give them 1 Star is because thankfully the AC unit works.
Carlos G performed annual service on an air conditioning system. He checked all parts of the system and cleared one error message.
My husband was out of town and of course the heater was acting up. Alex was able to come out and made the necessary minor repairs to get it up and running. He was very thorough in his research on what the problem was. He checked everything from the vent on the roof to see if it was blocked by snow to the exhaust vent through the ceiling. He made me feel comfortable in my understanding of what he was doing the entire time. He was patient while speaking with my husband over the phone answering his questions as well. We decided to have it serviced and cleaned and he made sure to make the time which saved another service call later. It was -4 early this morning outside so I'm sleeping much more comfortable tonight knowing the furnace is back up and running smoothly Thanks Alex!
Bob Bobbington
4 years ago
My tech, Max, was very professional and quick. Understood what was wrong, advised me, and had everything repaired! Thank you.
Randy Zaleski
4 years ago
Great people to do business with, fast knowledgeable and thebonly company who wasn't booked into next month for a 2nd story roof vent and worked with my schedule
Levi Heidrich
4 years ago
Very professional, great communication, even better follow up service. Just had them service our system and check for problems. When something didn't work they looked at previously they came back to evaluate and give us options. We will definitely use them to repair/replace components of our system. Great experience.
andrew molina
2 years ago
Called Home Heating service and although they were booked Dusty found time and worked with my schedule to get to my home and service my HVAC unit. The dude was on time and professional. Did the job in less time than estimated. He also took the time to explain what the issue was. Stand up guy. My house was noticeably cooler before he left. 10/10.
This company charges $95 just to come out & give u an estimate, there's no free estimate, guess they don't want the business that bad.
I was having AC issues during the summer and called Home Heating Service, Inc. I got an appointment same day, with some initial advice over the phone as I was booking the appointment. The technician, Scott, showed up on time, was very knowledgeable and helpful, and diagnosed and resolved the problem immediately. Also gave me some best practices to use so we wouldn't have problems in the future. Awesome, timely customer service. I'll always use them in the future!
Showed up at the specified time.very professional and fast. diagnosed problem and fixed it within an hour. Explained what had been done. Price for service was excellent and also got military discount.will use them again I recommend this company. My thanks to the tech Clint you rock.
HHS replaced my aging water heater and ran a gas line for me. The quote wasn't the lowest or the highest, but the guy that came to the house, (Scott) really seemed to know his stuff and was very nice and courteous. He respected my time and followed up at every step. The installers arrived on the scheduled date w/ a text beforehand with a photo of the tech to expect... that impressed my wife. Justin walked me through the install as described on the quote to verify accuracy and that there were no changes and then they got to work. They did the extra little bit I asked for and a little bit more. They asked questions when needed and informed me of locations and operations. Justin walked me through the completed job and made sure all the details were covered. I thought they were professional and competent and I believe the did an excellent job. I would hire them again and refer friends to them.
Scott was amazing. He came to my house said this is your problem, here's why and fixed it at a very reasonable price. Done deal. Will now ONLY talk to Scott with all my house warming needs. Thank you sir for your honesty and supplying my family with hot water again!!! Absolutely 5 stars for Scott. Thank You again!!!
TLDR: Five starsI highly recommend Home Heating Service, Inc. for HVAC maintenance or installs. I wanted a completely new furnace and AC system to improve resale value for my home.HHS sent a member to my home for a quote on the work. I can't recall the gentleman's name, but he was straightforward and ensured we picked the correct system for my application and budget. I was happy to find the quote actually $800 less than I had expected based upon my own wild guesses and amateurish research.The install was performed by two fine, bright young men named Joel and Marcus. One of the best compliments I feel you can give someone - is that they are excellent at performing their job. While this was not a complicated install, it is still a good deal of work, and they performed it to perfection. I was comfortable and genuinely enjoyed having them work in and around my home. They were extremely respectable gentlemen and took great care to ensure my aussie shepherd didn't run out of the yard. They both deserve a raise, or an office with a fireplace and a view.I'd also like to mention that the electrician on the job was great, too. He finished his work up pretty rapidly, and the electrical conduit on the outside of the house is cleanly and professionally installed. Perfect.The quality of work is flawless and the install looks clean. The system works perfectly, and it's a tremendous upgrade over the 22 year old furnace I had.A new furnace or AC system install is a pretty big expense, and for the money, I feel like I got great equipment and a quality install.Five stars from Rabbit
Crew was very clean and professional. Work was completed in a timely manner and exceeded my expectations.
Quentin Dassonville
2 years ago
My journey started with what turned into a homeowners nightmare with another company (butchered boiler install, thousands of dollars wasted - about 15k to be exact). I looked for a company to rectify the issues I was having and no one would take the job with fear of being liable of the shady work that had been done prior to their arrival or I was quoted exorbitant amounts of money to “start all over”.Fred from home heating services inc came out and looked at the hack job and was one of the most professional guys I’ve ever worked with. He quickly showed me what needed to be done, and was sympathetic to my situation. The bid was extremely competitive which convinced me on the spot to move forward with home heating service.The install was quick, no surprises, and no added costs. His technicians were super courteous and also were willing to help answer questions and show me around the final installation. Boiler installs are complex, and the units are very expensive so it was refreshing to finally be able to trust and rely on a company.I can finally turn the page on this “homeowner nightmare” thank you to home heating service inc. I should also mention the installation passed inspection from pikes peak regional on the first try which was also a sigh of relief. I will refer friends and family and will recommend their services for commercial applications at my place of business.Again, can’t thank you enough for getting me out of a terrible situation.
Nathan was attentive explained the problem and solution throughly. He was able to make the repairs.
MICHELLE ROCKWELL
a year ago
Twice the warranty company came out for a gas leak to the hot water heater. This house is a new build. Each time there was smell of gas after they said they fixed the issue. Local gas company came out and red tagged the repair twice. After dealing with the incompetent company twice and getting red flagged twice from the gas company I decided to have Home Heating come and fix the issue. Turns out the prior company put dopa(goop)on and in the compression fittings. Black hills energy also saw the previous connection and said that is not correct. The previous company replaced the line and did that again with the dopa, and didn’t tighten it down enough after over tightening on the first repair.I’m happy to say there is no longer a leak. The hot water heater is upstairs with the bedrooms and I was unable to leave the gas on to the water heater for a week. Now I feel safe and it was well worth having home heating come and fix the problem. The technician was wonderful to work with.
I trust this company in my home and rental properties. They provide scheduled maintenance and come when needed for repair. The prices are good. The Comfort Club has saved me money and stress.
Absolutely a great company to work with! They were able to schedule me the same day the issue came up. The technician (Scott?) was friendly, considerate and explained everything.
They are always courteous, normal, and do not rush the service.
Very professional and courteous.
Got my issue resolved quickly.
Kristie Loftis
a year ago
Eric came and did our cleaning and checking of our heating, humidifier, and hot water heater. He was a total professional, from giving us a heads up call that he was enroute to getting to the task at hand. I had a couple of concerns and he had answers and explanations for them. Once he was done, he went over all that he had done with us. Very personable and professional, definitely a great addition to an already great team.
I highly recommend Home Heating Service for any work you need done. The install team was on time, very clean, great communication and got the job done on time. They also ended up not charging me for something after discovering that it wasn't necessary. I wouldn't have ever known the difference. But that is what a good, honest business does. Lifetime customer here.
Wow. Jazmin at the front desk was responsive and set an appointment quickly. Dusty was professional - wore a face mask and shoe covers. He knew exactly what to look for and fixed my HVAC system - just in time for the possible snow fall next week! Their prices are very reasonable. No gouging or finding extras to fix. He pointed out areas to keep an eye out for since they often fail, but assured me everything was in good working order. I highly recommend Home Heating Services.
Keyla Williams
2 years ago
Today we had Home Heating come out and install a brand new HVAC system for us! They were punctual, professional, and trustworthy! We were very pleased that all of the work was done in one day! The entire experience was wonderful. We started out with a service call, got our old furnace taken care of. Then we had Jared come out and provide an estimate for a new furnace and AC system. He broke it down for us and ended up signing paperwork to get a brand new HVAC system. Not once did we feel pressured! Jared always followed up with any questions I had. Then the install process was perfect. Right down to scheduling! The boys came in and took care of all of the business in a days of work! All three were wonderful! Afterwards they walked me through everything that they worked on. How to use everything and all of the new details of the system. We are super excited for our new furnace and cannot wait to utilize our AC in the summer!
Scott was very helpful making a suggestion for me to consider if my problem reoccurs, and a recommendation to change filter types.
Celeste Aragon
a year ago
Max came out to diagnose our AC system. Three other HVAC companies told us we needed a new furnace to fix our AC. Max took the time to look through everything, used equipment to take measurements and determined it is actually a failure of a value on the coils that is causing the condenser to overheat and fail. He said they will work with us on the manufacturer warranty so we don't have to use the original, incompetent company that installed it. We have been burned so badly by HVAC companies in the past so I am very hopeful that this is one that we can trust not to rip us off or sell items not needed!
Our annual air-conditioning inspection occurred today. The assigned technician called before arriving and was on time. He spent approx 45 minutes inspecting/cleaning our 17+ yr old air-conditioner. At the conclusion of his work, he answered the few questions I had, and also explained what he had done during his inspection. He was professional and efficient. I would call on Home Heating Service again for furnace maintenance or air-conditioned services (and possible replacement in the next few years).
Tommy Disario
7 years ago
Outstanding! From start to finish. Installation went perfect and city inspectors are very impressed with quality. Thanks for the cold A/C.
We've used this for years. Excellent in all regards.
Gary Kressner
3 years ago
Home Heating Service is by far the best around - we've been with them for almost 20 years, and never had a bad experience. Get the yearly maintenance check, and your furnace will stay happy year after year. Bret came out this time, and as always, the work was excellent, thorough, and a full report given afterwards. We bought a new heater from these guys about 10 years ago, and it has given us zero issues. What more can you ask for? These guys are the best.
Peggy Stevens
3 years ago
They always come right out and check your furnace and do good work. Carlos was very helpful today and explained very well to me what was going on with our furnace and what we can do to fix it.
Madeleine Percival
a week ago
Excellent service on furnace air conditioning and smart thermostat!
I had a new furnace and humidifier installed today, as well as a complete duct cleaning. My service technicians, Mike and Gabe were fantastic. They were knowledgeable, professional and cared about their work. I’m not sure if anyone could ask for anything more. I am more than pleased with my experience with Home Heating Service, Inc, and would not hesitate to recommend these technicians and the business to any of my friends/family. My salesman, Derrick, was also a pleasure to work with. I feel bad for not remembering the name of the technician who did my duct cleaning. He was also a true professional.James Waters
I really had a great experience with this company. They came out to do a service call and thought the drip pan needed to be replaced. That night I discovered that the drain pipe just screwed out and wasn't broken after all... so no drip pan needed. The service man came back out the very next day on his day off because of the discovery (the company let him get on the clock for this) and fixed it right away. He was so nice and even gave us his personal cell phone number which allowed us to call him that night to put a cancel in on the order for the drip pan!
The tech showed up when he said he would and was very courteous and polite and very very knowledgeable and explained what and why things needed to be done and now the AC is running better than it ever has since we moved in.
Our Go-to for heating service!
I had an amazing experience with Home Heating Service from start to finish. Jared came out to give me an estimate on a furnace replacement, he was professional & quickly assessed my needs and educated me on what would work and would not for my situation. There was no sales pressure, I was given a couple options to choose from at affordable prices. Joel and Marcus came out the next week for the install. They were polite, professional, incredibly tidy, they answered my gazillion questions and are really knowledgeable. Overall I can't say enough how much I appreciated the honesty, efficiency and professionalism in customer service that I received. That's incredibly hard to find these days!! I will definitely use their services in the future and confidently recommend them to others. Thank you guys for making a large, potentially stressful purchase so pleasant!
Sandy Friedman
a year ago
Quality customer service , skilled professional installation, on time and left with no remaining issues
Dana and Dusty from Home Heating Service did an outstanding job installing our new Lennox central A/C system! They were very professional and explained everything they were doing in great detail. The A/C unit and all hoses and cables attached looked neat and clean. They did an excellent job cleaning everything up after themselves and finished the install in a timely manner. A job well done!
Service representative Brett provided excellent servicing of the furnace and replacement of the thermostat. Thanks you.
William Silva
Very friendly and professional, they conduct thorough testing and make sure everything is in working order!
Matt Sizemore
4 years ago
Home Heating has been doing our annual service for years, replaced a furnace at our old house 6+ years ago, and just today helped me out of a major jam(of my own doing). Long story short, a water heater flush and supply line replacement I attempted to do myself went horribbly wrong, and the furnace needed replacing as a result. And fast. It's January in Colorado. Since the water heater hit the 10 year mark and there was noticeable corrosion at the supply and outlet threads, that needed replacement as well. When this emergency hit, everyone I spoke with at Home Heating, AS ALWAYS, was empathetic, courteous, professional, and getting everything back up and running seemed just as important to them as it was to me. This company sets the standard when it comes to service. Frankly, I don't shop around to try and find a cheaper price because this outfit and everyone I've ever dealt with there is worth every penny paid. Special thanks to Kristen and Marcus for today. Love this company.
Lee Bodenhausen
11 months ago
Brett was very courteous, thorough and professional. He worked on both our minisplit used for ac and supplemental heat, as well as our boiler and related components used for our baseboard heating system. We have used HHS nkw for more than 30 years for services on 3 properties and have always found them to be reliable, competent, and competitively priced.
Greta MacAlmon
4 years ago
The technician called to let me know he was ahead of schedule, so he came 1/2 hour earlier and completed the work in 45 minutes. He was very professional.
Francis Burghart
3 years ago
Their rep gave an estimated time of 9-11 and I received a call promptly at 904. I was able to have my furnace cleaned and serviced in less than 30 minutes.
Very friendly field reps and very fast scheduling. Especially under the current conditions. Would absolutely recommend them again
I could not be happier with the service that I received from Home Heating Service. The technician, Dusty J was very knowledgeable and a true professional. I would highly recommend this company to anyone in need of HVAC service. If I need any more work done in the future, I will be using them again and requesting Dusty J.
Alex the tech and everyone I talked to on the phone were AAA+. I couldn't be more pleased. I will be using these guys on all my future deals.
Sharon Sanstad
4 years ago
Home Heating and the representatives I interacted with, including Amanda, who was my first contact, are delightful. Alex did a great job, explaining everything as he went and I believe was very thorough. He also took the time to check my water heater for any gas leaks. Thank you Alex. My heating system checked out well, much to the credit of the outstanding work that was performed the year prior by Scott of Home Heating. Thank you Scott. Alex spoke of his gratitude for being a part of Home Heating Service, Inc. and the opportunity he has with the company to better himself in his field, and expressly through the experience & expertise of his fellow employees. This speaks volumes and I hope the company nurtures him as a person of value. Alex's posture of service is very much appreciated. My comment is of a different generation, that still had, prior to retirement, and still has a grasp on & dedication to this valuable concept in my current pursuits. I felt at ease with his presence in my home and that is important to an old dame like me with not a lot of time left! Thank you everyone for your 5 Star Service. See you next year!
Robin Martin
10 months ago
Eric K was very professional and answered all my questions. He explained all my services in detail. Great job! Thank you.
Dana did a great job! He was courteous and professional. Dana diagnosed my water problem quickly and had the repairs made within a short period of time. I would recommend Home Heating Service to anyone!
Used them for years for my home and rental properties -- asked them for furnace tune up -- Dusty from HH did that and more so we better understand what to look for, what can increase efficiency of our heating usage, and much more -- he knew so much I feel like I went to school and received an amazing amount of information when he was done. Greatest service -- RS
Clint is prompt, knowledgeable, friendly, efficient. Hang on to him.
Diane Hammer
8 months ago
I love Home Heating!! I have been using them for over 7 years! Fred, the maintenance manager, goes above and beyond. Carlos was professional and performed the service on my Aprilaire humidifier. I will not use another company.
Scott came in. Nice guy. Honest and took the time to explain options and was able to get me scheduled 2 days later for a water heater replacement. Estimate was accurate, did not pay additional. Quote was $1400 less than both cooper and mr. Rooter. Would recommend to others for service.
We have been using Home Heating Service since 2001 & wouldn’t use anyone else. In the past they have installed a furnace and A/C system & additionally a water heater. They have serviced our systems through the years.Recently we decided to upgrade our furnace to a more efficient furnace. Their sales consultant, Scott B., provided the pros/cons of each furnace option. His thorough, no high-pressure presentation helped us pick the best option for us.Dan B. & his team were right on time. The team was professional, courteous & took the time to explain the operation of the furnace & attached humidifier. Protective covering was placed on our stairs during the installation of the new furnace.Our sales consultant, Scott B. stopped by during the installation to see how things were going. Additionally, John D., Home Heating Service’s install manager came by to check on the installation progress.Everything went so smoothly. We felt that Home Heating Service team had our best interests & went above & beyond to provide an excellent product with outstanding installation & service.
Serviceman was polite and professional. Did a great job servicing my furnace and gave me a full report. Very happy with this company
Service from these folks... simply amazing. Very knowledgeable willing to explain everything without trying to sell you something. They want to help do what is best for your family and your wallet.
Pamela Van Wyck
7 months ago
Clint showed up exactly on schedule, and explained what the issue was with the furnace. He had the parts needed on his truck, and it didn't take long, before our heat was restored.I was surprised that initially I was able to schedule a service call for the next day, because of the holiday season and the impending cold front. I was sent text reminders and updates, and on the day of service, I could follow the technician's location in real time!I would recommend!
Max came within the appointment window and immediately diagnosed a blown capacitor in our air conditioner. Part was in the van and quickly replaced. Would recommend.
AC has been running over time to cool down. Called for service and it was low on refrigerant. Jared topped it off made an adjustment,now it is working as it should.
Dan Berberette
5 years ago
Great service. I was told a 2 hour time frame, same day service would be available, what the time frame was, who it was and that he would call me 10 minutes out. That all happened.The senior technician, Scott, was informative; listening attentively about what was occurring, inspecting, examining the troubled unit and finally explaining what was going on and what was needed.He called and asked that research on the part be done. He explained what had to be done to order the part once found, when it would be arriving (approximately) and what the cost would be.The part, a power air vent, although not currently stocked will be shipped brand new to the company.Great service. Thank you.
Candy Roberts
3 years ago
Service person was on time, friendly and seemed very experienced with furnace and AC services. Gave me good info about using the proper filters for our furnace. I agreed to purchasing a new filter for our humidifier but once he inspected the filter, found that it was clean and in good condition and did not need to be replaced. Always appreciate someone that does not perform a service that is not needed.
Extremely professional and courteous. Carlos is hands down the most knowledgeable A/C technician I have ever dealt with. He took the time to explain how and why my A/C system works and why it fails to work. I highly recommend using Home Heating Service.
Gordon Baxendale
3 months ago
Joel Spector was a very courterious and professional technician
I highly recommend Joel and Home Heating Services.
I never leave reviews but I want to this time. Scott is really great. He knew right away what the the problem was and how to fix it. He explained everything step by step and went extra mile to make sure my furnace was in great condition.I was about to get ripped off by other HVAC place but he was able to take care of all the problems with very reasonable cost.
Margaret Price
2 years ago
Scott did a great job as usual. Professional and knowledgeable.
Home Heating is always reliable, quick to respond to emergencies or regular service requests. We've used them for years without a complaint. Alex was just here for seasonal service: friendly, efficient as always. Fair prices.
Ronnie Sheppard
a year ago
Scott was professional and made the required repairs to get are central air running.
Catherine Pott
5 months ago
Service person, Braden, was courteous and knowledgeable, updating us in detail about our furnace. He recommended an annual plan that is cheaper than a service plan (what company does that)! Well priced in my opinion!
Knowledgeable, friendly, and efficient, Scott from Home Heating Service gave us an overview and a number of helpful tips on the use of the gas fireplace in our recently purchased home. Scott also inspected and cleaned the fireplace to help ensure we could safely use it throughout the coming Colorado winter.
Our heater wasn't working properly and they were able to come out within 3 hours of our request. The gentlemen was able to diagnose the problem and then pick up the part and have it installed the same day. He was very professional, wore a make the whole time and kept me updated on progress along the way. I would use them again.
Great experience with Home Heating Service. I had to replace 2 rooftop HVAC units on a residential property, and the quote was the best by a pretty wide margin. Derrick answered all of my questions throughout the process and made paying for the replacement very easy. On the day of install, Carlos notified me before starting (I wasn't on site) and worked with my tenants to ensure everything was functional after the installation. Overall, the staff I interacted with at Home Heating Service helped make a very stressful situation much more manageable. I highly recommend them and will be using them again for my future needs.
CMS Restoration
5 years ago
awesome company, we use all the time! Highly recommended!!
Carlos came out to repair my very old evaporative cooler. He was on time, very knowledgeable, professional, and nice. Within an hour he had everything running perfectly!
Lori Triplett
4 years ago
After receiving a Red Tag on my Water Heater and Furnace due to a back venting. I had the opportunity to meet Fred V. He was very efficient and very quickly produced to me the cause for the back venting. Which was a lot simpler then I had imagined it would be. First time that I have used Home Heating Services. Needless to say I am one very happy customer. Thank You. I highly recommend this company. Kristen whom also worked with me, very personable and was able to answer all my questions, to set up my appointment. What a excellent team!!!!
Inquisitor Thyx
3 weeks ago
Joel, my technician, was very punctual and professional. He was also incredibly knowledgeable about HVAC and helped me to understand what happened while he repaired my system. He didn't try to push any sales for something I wouldn't need, and he was open and honest about the cost of replacement and other repairs. I am incredibly happy with my service.
Scott was so incredibly helpful and honest! I woke up to my house at 61 degrees & called to schedule at 730am. They were able to have someone come same day to solve a problem we have had for OVER A YEAR that 2 different technicians from other companies have missed! Thank you guys so much for being honest & not trying to over sale me of things that aren’t necessary and for making my home warm again!
The online appointments are not true. I set up an appointment for the next day then I got a called and I was told that the on line appointment is a recommendation and that until an operator calls to confirm which was for 3 days after the original date is what counts.
I used Home Heating Service to install my old AC back in 2006. I am impressed with their costumer service, workmanship, and knowledge. This year my outside condenser finally gave up the ghost. Due to the age of my furnace, I looked into getting that replaced at the same time. I got bids from 3 different companies. In my opinion, Home Heating offered the best costumer service and equipment, all at a very competitive price. Michael W was the Comfort Consultant who came out to my house and went over what HHS had to offer. I really enjoyed talking with Michael W because he listened to my needs and patiently answered all of my questions. All of the HVAC systems that he suggested were practical and he didn't try to talk me into getting something that I wasn't interested in. The sales manager, Derek, was always polite on the phone and ensured that there were no hangups on the financial end of things. The installers Joel S, Michael M, and their boss (I think his name was Joe), were very prompt and true professionals. Joel and Michael M had my system up and running by the end of the day. Happy wife = happy life! Joel and Michael M are hard workers who really know HVAC systems. I can't tell you how reassuring this is for a customer when they are making a large investment into their home. I think the electrician's name was Justin, he was also top notch. I have a 2 story home with a basement. I had HHS install a Lennox Elite EL16XC1 condenser (outside), a CX35-48C-6F-20 - Coil, and a Lennox SL280V 2-stage furnace with a variable speed blower. The outside unit is very quiet. I really don't hear it until I'm on the same side of the house that it is. The furnace blower is also very quiet. When its on, I only hear the air being pushed out of the registers. Coupled with my Ecobee smart thermostat, I have truly elevated the comfort of my home.If your looking to have an old HVAC system repaired, or a new one installed, I highly recommend Home Heating Service.Sincerely,One HAPPY, HAPPY, HAPPY, costumer
Dusty came after my lady and I spend a hectic hour and a half or so worrying about why our thermostat and furnace stopped working in the dead of winter! Dusty was affable and extremely skilled. Within two minutes here, he found a loose wire in our thermostat (its R wirers) and corrected the issue entirely. He was embarrassed about the weekend charge of $200, but then went downstairs with me so I could ask him questions about our furnace's operation and how to load its filter properly, etc. This info, etc., took some 45 min. and proved extremely helpful. Dusty should probably be running something, a big business!
Excellent service! Everything they said they did above and beyond. Scott is friendly, professional & courteous and explains everything. Thanks again for a very positive experience!
Good timely service as always. Never any issues with this company. We use them every year for routine maintenance.
Dan and Jim did a fantastic job! Home Heating took this install when other companies refused.
Thank you for promptly scheduling my furnace service. After having issues with restarting and fumes, it is great now! The service tech was very professional, and communicated through the diagnostic process, and recommended the appropriate repairs. The price was in line with expectations.
Outstanding customer service. Very cordial. Great attention to detail and professionalism. Highly recommend.
Marshall Spahr
2 years ago
Excellent service, Danna was very knowledgeable and curtious.
Thank you Home Heating Service Inc. for outstanding customer service, always! Thank you Scott for your help today!
Justin did a very professional and informative job on our annual furnace inspection. Will definitely use Home Heating for any maintenance needed in the future.
Technician was great. On time ,pleasant, efficient. Everything you could want!
Home Heating Service did an excellent job installing a new A/C unit at my house. They were technically proficient and friendly. I recommend them highly.
Stephanie Hatesohl
3 months ago
So many companies try to up sell and I feel comfortable that Home Heating Service, Inc. tells the real story and doesn't add in a lot of extras to charge you for. It was very hot outside and our air conditioning went out. Home Heating was able to work us in to their busy schedule and our tech was Dusty. He was on time, very professional, knowledgeable, and worked until he found the problem and fixed it promptly. I would highly recommend Home Heating and Dusty. Will call them from now on.
What a great experience! The admin team was quick and responsive. Clint was professional, kind, helpful, and thorough. He only charged me for a regular service appointment even though the appointment fell within “emergency” parameters. Thanks to this company, we have heat for the first freezing night of the year. I couldn’t recommend them more highly.
Cameron Lorenc
9 months ago
Service was great but the part was twice as much as the same part in February.
Scott B. took his time to make sure that the service and repair was the correct and cost the least to me. He explained everything he was doing and even gave advice on the entire system (Furnace, Humidifier, A/C, Filters, Thermostat). I will definetely be requesting my routine services thru Home Heating Service from here on out. Honesty and on time are exactly what he gave me.
First impression: Great guy, up front with estimates, took his time with me! Will review again after services are done!
Douglas Raskin MD
2 years ago
Clint came out on Thanksgiving weekend for a heating system failure. He was available and arrived soon after we called.He quickly diagnosed and repaired a sensor problem, as the cause of of our furnace shutdown. This company and their employees have for many years provided for us competent, honest, and personable care for our HVAC issuesHighly Recommended!
Our furnace stopped working suddenly. I called HHS and they were booked up, but the very responsive lady said that she would somehow work us in. Brett came to the house and fixed the furnace. He did an excellent job. Great company and people.
Erik Carlson
2 months ago
Carlos was fantastic. Very professional and brave to service a ventilation hood motor on our roof. I would highly recommend without hesitation.
Very professional. Great communication. Fast and clean. Highly recommend.
Wonderful service. Eric was very pleasant and informative. Explained everything that the did regarding the furnace and the humidifier. Excellent job, I highly recommend Home Heating Service.
Home heating service has knocked it out of the park again! They are incredibly courteous, punctual, and professional. Between the sales team to the installers and electricians. I would highly recommend them. Five stars all the way around.
Paul Williams
4 years ago
Having a problem with furnace. Called office. Was able to schedule an appointment for the same or next day. Carlos was here at the scheduled time. He diagnosed issue quickly, redolved it and also cleaned and tested furnace. 30 minutes and gone. Very pleased with his knowledge and professionalism. Highly recommend.
Tricia Muehlbauer
4 years ago
Recently used Home Heating and they were extremely quick to respond, very thorough and excellent at explaining and showing what was wrong with my hot water heat system. Would love to have a sticker or magnet to put in my utility room....so I can remember who I called if/when I need you again!
Max has been taking care of our heating And cooling equipment for years. Very dependable, efficient and professional service.
The serviceman was on time and prompt. He wore covers over his shoes the whole time he was in my house. He was honest with me about the AC problem and laid out all the options with pros and cons and prices before doing anything. He also explained everything in terminology I could understand. He was kind and respectful to me and my house. Highly recommend using this company.
Michelle O'Keefe
2 years ago
This is the best company I have ever done business with!!! From the first appointment with Michael coming to my house and generating our quote for our new AC unit and our new furnace to the AMAZINGLY PROFESSIONAL install team (sorry don’t remember the names and don’t want to insult) it was a amazing experience. I have never trusted people so much instantly. They really knew how to ease any concerns that I had and was able to answer all the questions we had in a manner where we could actually understand what they were talking about. If you don’t work in the business you are requesting a lot of times you get lost in the nomenclature because you may not know what they are talking about. I will just say this and this should tell you a lot if not everything about how outstanding this company is. They came to install my equipment and they didn’t have all of the parts to complete the install. Now the reason they didn’t have the parts was not their fault. They were supposed to come by in the morning to complete the job. Since they didn’t have the parts they called me and let me know the situation and what was going on and they would call when the parts came in and they were on the way. I actually received a few calls that day from them letting me know that the parts still weren’t in but they still planned on coming to finish when they did. To me that meant everything. To me there is nothing worse then sitting there and wondering what’s going on. I would rather hear bad news as long as I know what’s going on then hear no news at all so I really appreciated that. The parts ended up coming in mid to late afternoon and they called to let me know as soon as they came in and asked if it was still ok if they came by today and finished. It was in June and a hot stretch of days so I said ABSOLUTELY!!!! They ended up finishing that night and stayed until pretty late to finish just to make sure my family was comfortable and cool. That really meant a lot to me!!! I was a huge fan of their company from the first interaction and after the whole experience I don’t see how anyone in the Colorado Springs/Denver area should use anyone else but them!!!
Rebekah Graner
a year ago
Max was very knowledgeable and respectful. Had some great suggestions on how to make my furnace run more efficient.
Elizabeth Brautigam
2 years ago
I have been using Home Heating Service for years and have always been pleased with their level of service. Today was no exception. Carlos came out to fix my AC and did a fantastic job! Not only was he friendly and professional, he got the job done quickly and answered all of my questions. He also went above and beyond to make sure I could get my box window closed (I was having trouble closing it), and he helped me switch my ceiling fan to the correct direction to get the hot air out of my house faster. I would absolutely recommend Home Heating Service to anyone looking for a reputable company that prides themselves on quality and customer service. Carlos was amazing and I will definitely request him the next time I need a service person out!
William Durfee
3 years ago
Great job by Max - on time, very friendly, and professional. Trouble shot the problem and got our AC up and running quickly. I would highly recommend Home Heating Service.
Clint was very professional, kind, informative and honest.
They were AWESOME! Friendly and really professional. Also helpful and just great! I’ll recommend this company for any heating and AC needs!
Fred was great, check the furnace every thing was good. And we had great conversation.
Charles Dale
11 months ago
The technicians were clean and courteous, did what they were contracted to do and cleaned up after themselves when they were done. I’m very pleased. I would recommend this company to anyone.
Alison Whitcomb
3 years ago
Very friendly service. Carlos gave me a thorough walkthrough of the work we needed done on our AC unit, and explained everything he encountered during the repair too. It was a costly repair, but I also have no baseline for knowing how much those types of repairs cost as we are brand new homeowners. I can’t say if it was a good value or not. I’m just glad it was taken care of quickly and by people who were friendly and professional.
Clint was very professional, friendly and efficient. He knew what the problem was and fixed it! What more can yu ask.
Joseph Laurel
3 years ago
The entire process was great. Scott B. came out to take care of the work request and was extremely knowledgeable, friendly , efficient and pleasure to work with . Will definitely recommend the company and Scott for future services.
Nicholas Mueller
5 years ago
I have used Home Heating Service at 2 different homes in COS and these guys are amazing. Always professional and quick to respond to service calls. I will continue to use their service for all my heating and cooling needs.
Great experience! Both techs were personable, efficient, informative and professional. So glad we chose this company. We will be a repeat customer and recommend them to others.
Clarice Burkland
a year ago
I was very impressed with Brett M of Home Heating when he came to inspect my furnace for the season. Not only did he ask if I had any questions at the start of his visit but again when he was through with the inspection and maintenance. He was a very polite and informative and went out of his way to change an email for me. It was a pleasure to have him in my home.
Carlos Garcia was great and very knowledgeable and even gave me some great tips
They installed my AC and since then I've used them for both spring tune-up on the AC and have also been using them for Fall furnace cleaning and inspection. Very professional and I'm very happy with their service.
On time. Courteous, kept me informed as process progressed
Awesome experience with Home Heating! I made the mistake of using one of the high dollar super aggressive air filters in my A/C and ended up stressing my unit a bit much. I called Home Heating after reading the reviews of just about every company listed and felt comfortable using them...best decision ever! They were prompt, courteous, very reasonably priced and the senior tech that came out to my house (Max) was very knowledgeable about what my current problems were, what might potentially turn into a problem, and didn’t make me feel pressured into unnecessary purchases with his suggestions. I felt like I could trust these guys and they delivered. The air in my home is cold as ever and it didn’t leave me with a huge hole in my wallet.I was so impressed that I went ahead and set up my furnace service with them while Max was there! The next day, Alex Wilbur came out to perform the furnace service and was just as awesome. These guys know their stuff and check all the boxes (value for service, timeliness, quality work, and honest). Take my word and don’t look any further!
I had an issue with my AC freezing up and Dana was great. He fixed it in a timely matter and was very professional. Great service. He was also great with my dogs .😁
I have previously trusted your company for multiple furnace services, and I've always been satisfied. However, my recent experience has left a bad taste in my mouth. I am hoping you'll want to win my business back for future services.I must say, I'm quite disappointed with the response I received. It seems my concern regarding Lennox catalog # 89M76 was completely misunderstood. Let me clarify once again: this particular part is supposedly exclusive to dealers and comes at wholesale prices. However, I easily found identical ones online for under $40, claiming to be genuine parts. The technician was already in the process of testing the part, which would have taken a mere 30 seconds to complete. Charging a whopping $190 for labor. Frankly, this exorbitant fee seems highly excessive for such a simple taskAvoid this home heating service at all costs! They tried to charge me a ridiculous $230 for a simple part replacement that should have cost $30. The job involved replacing three wires and was easily accessible. Their pricing and lack of transparency are completely unacceptable. Look elsewhere for fair and honest serviceTo summarize, my experience with this home heating service was marked by exorbitant pricing, lack of transparency, and a dismissive attitude towards customer concerns. Their attempt to charge $230 for a $30 part replacement that involved replacing three wires within easy reach is a clear indication of their unethical practices. I hope this review serves as a warning to others and encourages them to seek more reputable and customer-oriented service providers in the future.
Gary McGill
10 months ago
We had not been here at the beginning of summer for the ac check up had not been done. called and scheduled an appointment for both ac and heating check-ups. Jared called to let me know he was on the way. window was 11:00 to 1:00 and he arrived at 11:00. got right to work and completed a through inspection and testing of my AC/Heat system. he took care of all my questions and concerns. i will continue to use them for as long as i own my home here.
This company always gives us excellent service at fair prices and includes discounts. Techs are always top notch. Eric was thorough today and very professional.
Robert Schanke
a year ago
Came after hours and got the cooling system operational for the weekend.
Outstanding service. They were the 2nd person we called, but will be the first from now on. They saw us the day we called (later in the day), properly diagnosed what the problem was and got to us first thing the following morning to make the repair. After the water heater repair, our technician Clint checked the adjacent AC unit. He went above and beyond, and secured our business for years to come.Thank you!Nick
Max the technician showed up on time and performed the repair on my steam humidifier. He answered all my questions and kept me updated on the repairs.
Starting with my call to make the service appointment, I am always impressed with the friendly and courteous ladies who answer the phone. Chelsea and Jasmine are both excellent representatives for Home Heating Service.The technician, Max, showed up promptly and got right to work inspecting our HVAC system. I stayed and observed him during his entire visit. He was obviously very well trained and knowledgeable about what he was doing and we had a very nice conversation and information exchange during his time here. I hadn't had the opportunity to meet Max until then, but he was thorough and professional from start to finish. I highly commend Max along with every tech we've had come to our home over the past several years. Thanks, HHS!
5 stars for 'Clint' at Home Heating....courteous, true tradesman, efficient, knowledgeable, clean, thorough and conscientious. The whole package. WD
Max is great! Very professional and thorough. Thanks!
Jeffrey Saufley
8 months ago
They replaced my water heater and hauled off the old one. They were very timely, efficient and pleasant to deal with throughout the process. Even though the work required multiple trips in and out of the house, they made sure to keep it clean with tarps and shoe covers. Excellent job overall.
Brandi-Ann Moore
3 years ago
I called on Monday with a very specific time window on Tuesday and they were easily able to accommodate me. Alex W. came out, identified and fixed my problem, and left me some recommendations and next steps. He was prompt, polite, and professional. I will definitely hire Home Heating Service again!
Dustin Hiett
7 months ago
Clint was great. Easy to talk to & answer questions
Andrea Hutchins
2 years ago
Dusty was wonderful. Very professional with all of the services he performed. I highly recommend this company.
Great experience with Home Heating. Had a Water Heater that leaked and flooded my basement partially. Gave them a call the next morning and they quickly scheduled Scott to come out and take a look at it. Scott was great and explained everything in detail. I even signed up for their maintenance plan. Would definitely recommend them to any of my friends.
Technician arrived on time. Very professional and shared what was going to happen upfront. Explained maintenance being performed. Showed me preventative actions I could take. All and all a very professional and courteous employee.
Terence Andre
2 years ago
Dusty cleaned out our furnace blowers that were dirty from drywall and paint when the house was built. He did a really through job cleaning and scrubbing the blower units. Felt like he cared about our equipment/home as much as we do. And gave us some recommendations on installing a tankless water heater, which we may consider.
Michelle Davis
5 years ago
Carlos was very knowledgeable and easy to talk to. Our Ac has stopped working he gave us several options. Repair our unit or replace it, I didn't feel any pressure either way. We have decided to replace. I highly recommend this company.
Ronald Wigdahl
3 months ago
Carlos G was fantastic and thorough when diagnosing my furnace problem. I was experiencing short cycle startups which locked my furnace out of firing up. Thank you Carlos for your hard work and explanation of the problem!!!
Kennith Majernik
3 years ago
Fred was a friendly knowledgeable guy. Isolated the issue in minutes.
Brady was very professional and informative. Gave option to getting our hearing/air up and running along with estimates. He also got us an appointment to have an estimate done for replacing the unit.
Mitchell Epler
3 years ago
My technician was Scott B. Scott was extremely professional and helpful throughout his service, explaining to me what he was doing and how I can better service my home in the future. Ultimately my experience was terrific and would certainly do business again. Thank you.
Gordon Kaufman
2 years ago
Clint, the technician, was professional and personable. His work was completed in a short amount of time, and left the work area clean. It would be our benefit to have Clint come back for further work.
All people involved in replacing the furnace did a great job! I highly recommend them to anyone that needs a furnace replaced. Call on them first if you want a highly professional job. Thank you very much!
Called this company for a second quote after another company quoted me 12K for a whole new system. They found the issue, and I was back up and running without having to buy a single new part, let alone an entire new system. Nice to know who the honest companies are, and I will absolutely use these guys for my future HVAC needs.
Dusty J. came out to do an annual AC check and maintenance today. Home Heating staff had provided a 2-hour window for the service call, and Dusty showed up smack in the middle of the window. He also gave us the courtesy to call and let us know his ETA, which is was really helpful. He was able to perform the check-up and maintenance in a very efficient manner. While I was pretty convinced we would need a refrigerant recharge, he assured me that the coolant levels seemed fine, thereby saving us a ton of money. I appreciate such honesty. That's why we're long-time customers of Home Heating and will continue to use them. I highly recommend them! 5 stars all the way.
Michelle Milner
3 years ago
I was without hot water for several days. I called this morning and left a message. Chelsea called me back almost immediately. My day was so crazy, I had no idea when I was going to be able to go home and meet anyone to fix my water heater issue. When I called at 3:15, she said she could have Scott out there by four. Are you kidding?! Getting somebody out there that fast? Absolutely outstanding. These guys have helped us several times on several different things. I highly recommend them!
Kenny Sargent
3 years ago
Fred and Home Heating Service were very good. Knowledgable, helpful, and customer-focused.
My AC unit stopped cooling the house yesterday. I picked Home Heating Service because of the superior reviews posted by others who had used them. I called the after hours line this morning (Saturday). I received a call from Fred V. within an hour of placing my call. Within the next hour he was fixing my AC unit and had it running properly again. Fred is polite, respectful, and knows his business. The rates are reasonable and the service very efficient. The reviews are spot on. You can stop looking for anyone else. Give these folks a call. I'm glad I did.
Scott was absolutely amazing. He was friendly, came on time, worked quick and was very knowledgeable. He took his time to make sure we knew what was happening and made sure we were comfortable with what happened. The price was very affordable and exactly what they told us on the phone. We were able to get an appt right away. They have easily made us customers for life!
Clint exhibited a very positive and professional attitude as he went about the repairs on my furnace. I highly recommend him and the company and would not hesitate to have him perform future repairs.
One of the coldest days of the winter our furnace decides to stop working. Even though I knew it was a minor issue I needed someone to come out and help. Within an hour of my phone call Alex showed up at my door and within 30 minutes everything was working great! He didn’t try to upsale or charge me for extras. I happily paid the service fee and would happily recommend Home Heating Service to my friends and family.
Max has serviced our heater and AC for many years and has always done a great job! Love this company.
The service for my furnance and hot water heater have been wonderful over the years and this year is no exception. All of the service techs are professional, knowledgeable and very polite. They never leave a mess and are always on time. Thank you for hiring and keeping your techs trained.
Jana Deardorff
4 years ago
Came out to service our furnace. Not only did Carlos go through the system, he educated my husband on regular maintenance.
We're very pleased with the service we received. The technician was very prompt, knowledgeable and friendly.
Chris Volberding
9 months ago
Home Heating Did a Great Job on Installing my new Furnace
Carlos G. from Home Heating Service stopped by today to replace a broken solenoid in my humidifier as well as move the access panel for the humidified filter. This is the second time HHS has helped us out and we have received exceptional service both times. Carlos is so knowledgeable, friendly, and helpful. He goes the extra mile to explain everything, answer questions, and provide the best possible service. Highly recommend HHS and Carlos!!!
Jack Carlson
10 months ago
Eric is was informative & thorough. Did good work!
My furnace went out and since the weather was cold, it was important to get it fixed right away. They squeezed me into their booked schedule, which was so appreciated. Geoff, the tech, showed up within a few hours and completed the repair. He was very friendly and professional, and explained the furnace situation to me. I would definitely use this company again.
Outstanding service, very professional and friendly. Timeframe giving on point and called to let me know when to expect them. Fixed our AC same day. We recommend them and we will be returning customers.
This Company was very responsive to my concerns and they responded the same day. Service was excellent and provided a report as well as explained the condition of my furnace. Dana answered all my questions.
Ward Macaulay
9 months ago
Great service with professional and courteous technician. Would recommend!
Fred was prompt, courteous and and got the fireplace up and running in short order. Looking forward to having him back to service our furnace.
Scott was awesome. Fixed the issue, was courteous and in my opinion, went above and beyond customer service/focus wise.
Thank you sir!
Professional wonderful experience from start to finish. They answer phone and set appointments. Carlos was professional and informative on our repair. Our tenants had heat back on in 2hrs. Highly recommend!Used this great company again. This time we had Alex another wonderful person on your team! Fred also came by to help with our attic insulation questions. Awesome also 😀
Fletcher Erskine
3 years ago
As always, outstanding service! Clint quickly assessed what our issue was and offered solution options. In short order, Clint solved our problem. Again, simply outstanding. We would want Clint to be promoted to a management position - our loss would be a great field technician, but a great benefit to Home Heating!
I was impressed with Home Heating from the first phone call till the job was complete. I called Home Heating on a Thursday at 7:30 a.m. They had a technician at my house by 9 a.m. to give me a quote - which he wrote out at my table right away. I was still waiting for other companies to call me back and I already had a fair quote in hand from Home Heating. They offered a military discount which I appreciated, and scheduled the work to be done the following Monday. Marcus came to my house early on Monday morning. He was professional, personable and knowledgeable. He did an excellent job and had the work done by the afternoon. I really can't say enough good things about Home Heating and Marcus!
Max was very friendly, professional and qualified to resolve my furnace problems. Thank you Max.
Kurt Kaltenbacher
4 years ago
Jared, John, Dan, Carlos and Dana were professional, friendly, timely and a pleasure to deal with in replacing our entire HVAC system. Thank you all.
Devin Rogers
8 months ago
Clint Martywith is professional. Gets the job done but is conversational and personable. He was quick and informative.
Elizabeth Brotherton
9 months ago
Justin Barnes was early with a great professional attitude. He explained things as he checked over all the components of the motor and heating unit and humidifier. He told me everything looked good and was friendly and courteous the whole time. Cleaned up after himself as well. Great experience. Will use them again.
Stephen Cabrera
a year ago
Eric was thorough and did a great job.
A great experience all around. Competitive bid, easy scheduling, and responsive office staff. Our technician, Marcus, did a fantastic job installing our new furnace. He and his associate were professional, kind, and wonderful to have in our home. Marcus kept my wife and I up to date on their progress and went above and beyond to make sure I had all the information I needed as a new home owner. I can't recommend Marcus and Home Heating highly enough. They will be our furnace partners as long as we are in the Springs!
Jermaine Leavell
3 years ago
These guys went above and beyond to make sure our service was great.
Nathaniel Castilla
5 years ago
Such an easy company to deal with. Professional and on time.Scott sent me a text informing his ETA and was right in time. He completed the service quickly and correctly. Very reasonably priced service. Didn't try to upsell things our furnace didn't need.Pleasure doing business with them and will definitely have them back for future service needs.
Transaction Coordinator
10 months ago
They were very quick to get us scheduled and charged a very reasonable service fee.
Teal and Chelsea in the office were very nice and answered all of my questions. Service tech Carlos was informative, polite and professional. Thank you you all we will definitely recommend.
Great service Max was vary quick to identify and fix the problem I use to be a former Employee for Home Heating and I can say this evreything is done extremely professional and honestly would not recommend anyone els but them they truly are the best in the Colorado Springs area.
Efficient and good valve. Had to replace gas valve on furnace. Friendly service and office personnel. Will recommend and use again if needed.
Geoff was very Knowledgeable and professional. Explained what he was doing as he did it and was very friendly
Larry Brown
11 months ago
Clint Marty was very through checking our furnace. He advised that we replace our furnace due to age. We will contact Home Heating at a later date for an estimate on a furnace replacement.
Coleman Jarrell
3 years ago
Brett serviced the central air for a listing I have that is under contract. I brought him back today to service the furnace on the same home. He did a marvelous and thorough job. The company is great. I called this morning, letting them know I needed service ASAP. And they got Brett out to the house within 2 house. Fabulous customer service.
Pat “Patty C” Cremens
2 years ago
Alex was professional and very knowledgeable . He checked our furnace and humidifier system, cleaned furnace and checked for leaks. And he was a nice guy! He noticed the military designation on my husbands license plate and gave us a military discount. I would definitely recommend Alex and Home Heating Service.
David Anderson
8 months ago
Quick and professional service of my two gas fireplaces.
Elizabeth Fry
3 years ago
It is very reassuring to have Home Heating Service for our A/C and furnace maintenance and repair. They are always very responsive and dependable.
Major Timothy Perry USMC
3 years ago
4 May 2020 - had a service call today from Home Heating Service. This was a preventive HVAC spring service at my request. Just like I do with every service call from HHS, I requested Clint M. Clint showed up on time, was polite, respectful, intelligent (with his answering of my multiple HVAC questions), and always professional. When he was done (and as usual), I offered him a Powerade for the road on his way out the door - and he politely declined. Oh - he also showed up with COVID-19 mask on, and maintained 6ft social distance - which made my wife pretty happy seeing we have an 11 year-old daughter with Chronic Asthma who is high-risk. Man...I'd give this young man a medal if I could! WELL DONE (Again) Home Heating Service! Major Timothy Perry USMC
A great company that I highly recommend. When I called for an appointment they got me in on the same day. Senior Technician Max M. arrived at the appointed time and quickly resolved my A/C problem. He was courteous, knowledgeable and went above and beyond to ensure I was completely satisfied with his work. Also, they were reasonably priced. By far the best Heating and Air Conditioning Company I have ever dealt with!
Jeanette Lucero
2 years ago
We found Joel to be very knowledgeable and was very helpful in answering any questions that we had. Thanks for sending him out for our installation. Larry and Jeanette Lucero
Mack M did a thorough job and is a very pleasant and professional person as well.
Excellent service. You actually get a human on the first ring when you call their phone number. Had a leaking furnace humidifier on a late Friday afternoon making a mess all over my basement floor. They were able to dispatch a service tech who had all the parts on the truck to get me fixed up quick. Repeat customer, well done again.
Ashley Ballard
3 years ago
Communication was wonderful, Alex was super friendly and helpful, and he finished the job quickly. This is our second time using this company and I have been impressed both times.
Bill Sunderland
5 months ago
Got charged for a diagnosis that they weren't sure is right. Then got a ridiculous quote of 650 to change a board on the furnace. Really put in a hard place since I'm stuck paying a fee to come out. Diagnosis wouldn't have been complete either. Got another company to come out a d do more for less.
Gabriele Radtke
a year ago
I am disappointed in the customer service. After several years of being a customer having my furnace and AC serviced, I never complained about having to buy my own filters. I never asked for a deduction on the service fee. I recently had to have my furnace and AC replaced to the tune of over $ 12000. The installation went great, they did a super job.However when I called to have my pilot light lit I was advised it would be $110. I cannot kneel to light it myself as I had a double knee replacement. I refuse to pay 110 dollars for maybe 5 minutes of labor, so my fireplace will stay off this winter.UPDATE: FAITH IN THIS COMPANY RESTORED!I got a call shortly after posting this and they are sending someone to light my pilot light!Very apologetic and accommodating! Thank you Home Heating Service!
Brian Plummer
10 months ago
They worked with us, got us scheduled quickly, they were reasonably priced and listened to our needs. We got what we asked for, they were on time, professional and courteous. Thanks for everything!
The pilot of our waterheater would not stay lit any more and we had no hot water. Called on Thursday morning and a technician came the same day. After assessing the problem he was able to temporarily bypass the problem and immediately ordered the necessary part. We had hot water and the installation of the new part was done on Friday morning. Pleasant experience start to finish. Courteous, polite, knowledgeable, professional and prompt.
Max was very professional and helped get our furnace running in no time. We will continue to trust Home Heating, they always get things fixed and are reasonable w/ prices. Thanks again!
My Humidifier was not working. It is a steam humidifier which is not real common in Colorado so I was worried they would not know what to do to find the problem but Max diagnosed it quickly and had it fixed quickly.
Very satisfied with the service. Thanks
Deanna Boynton
2 years ago
Carlos was very polite and informative. He thoroughly checked out our ac and blower unit. He recommended we get the heater and blower unit cleaned. They are coming out again to clean my vents, we will see how that goes. Hopefully just as good as the service from Carlos.
Karin Scott
10 months ago
Mr. Spector was very polite and courteous while he completed an extensive maintenance of my home heater. I feel confident that the service will keep the heating system operating properly.Respectfully, Ms. Scott
Checking out why my pilot lights had gone out on my hot water heater and gas log. Relighted both, with much efficiency. and stayed to make sure they stayed lighted. I am well pleased with Geof's work.
Hannah Gustafson
a year ago
The technician was nice, informative and provided wonderful service for the concerns we had going on.
They were able to assess my broken furnace within two hours of my call on a snowy day and had it fixed less than an hour after that. Technician, Carlos, was friendly and informative. He also replaced my air filter for free.
They offer a 5% military discount.
Jonathan DeLong
a year ago
Clint showed up on time. Called and left a message. Reviewed COVID health practices before he entered our home. Very professional. Explained what he was doing and future services. Great experience.
Scott Kallback (SK)
a year ago
Scott was here to clean and repair three gas fireplaces. He was on time, kept me informed during the appointment and even educated me on what was wrong and how to fix it.
Dena Rosenberry
4 months ago
Prompt and courteous. Takes time to explain the work and options for customer. Great at troubleshooting. Very professional and easy to work with.
Home Heating Services has serviced my family's A/C and Furnace for years. All of the technicians have been courteous and professional. They are all willing to explain maintenance and service details with us, and genuinely care about their work. This excellence in service is why we decided to have Home Heating Service replace our aged and inefficient furnace and A/C.
Larry Smallwood
8 months ago
The service individual was friendly, very knolgeable and all business. He explained every thing that needed doing. I will recommend this company and wsll use them when ever the occasion occurs.
amy coffman
11 months ago
Max did a great job, did heating and AC checkout; explained current condition and recommendations for continued maintenance. Sent recommendations with cost immediately. Very professional and friendly - even brought snacks for the dogs.
Jessyka Brooks
a year ago
Technician Gabriel came out today and was very kind and showed my husband and I what he completed before and after and he was very informative. Gab went over and beyond as it relates to customer service and getting the job done. This was our first time using this company and we will definitely be using this company again in the future. 😊
Rick Van Dyke
2 years ago
Service Tech was very knowledgeable and provided insight to the tasks they were completing.
This was the first time we used Home Heating Service. The service technician arrived at the appointed time, and completed the repair in 15 mins. He was knowledgable with the repair necessary, and he was extremely helpful in considering our options for a future thermostat replacement. We will definately use this company again and we also can also recommend them for A/C repair.
Lyman Deniord
9 months ago
Great service. Knowledgeable, Profesional and great advise. Very trustworthy.
Similar Items
