Best Plumbing Supply in Cleveland OH

The plumber was prompt, efficient, cleaned up after himself, and went well beyond expectations with the plumbing repair. This is the second time I have used Five Star Plumbing, and I will continue to use them in the future.

Jason did a great job on very little time. I appreciate that very much.

We called them on Monday morning because we noticed on Saturday that our water pressure regulator was leaking. They said they could have someone come in on Wednesday morning around 10 AM to 12 noon, and the plumbers did arrive within that time frame. The job was done in a little under half an hour and that was it, problem solved. The guys were quick, efficient, and professional. They also did me a quick favor by giving the other pipes in our machine room a quick scan and they said everything else looked fine except for a small mineral build-up spot on our hot water tank, but if it got bigger that we should call them to look into it. All in all a pretty great experience.

Nick and Jake were very professional and offered full disclosure of the process to clear our issue. Very confident recommending this team. Thank you!

So diligent and attentive to diagnosing and fixing our multiple plumbing issues! This is what a plumber should be!

Fast and efficient.....

I called at 10AM with a clogged septic line. They said they could have someone there within 2 hours - which they did - complete with a call to let me know he would be there in 20-30 minutes. I explained the problem to Shane, he got right to work and in less than an hour line was unclogged (roots) and running freely. He even ran a camera through to check for other problems. Price was reasonable (complete with a $40 off on-line coupon he told me about). Very satisfied!

On the night of 7/20/23 we had a heavy rainfall come through, and it was at that time my sump pump decided to quit on me. Needless to say my bacement started to collect a very good amount of water. After doing the clean up and giving myself some time to process it, I called Big Creek Plumbing and they informed me that they were backed up, so they kindly referred me to Ken, and let me tell you not only did he respond in a very timely manner, he was also able to fit me into his already busy schedule for that day. They came out and not only assessed the problem but swapped out my sump pump at that moment. I WILL be using them again in the future.

Well, the plumbers came to our house about 10 separate times, couldn't fix our problem. Then we were told that they would replace the stack up to the toilet.......which they did not. After they tried to find the leak they determined the toilet flange was bad , which it was not. ( I too am a plumber) there was nothing wrong with the flange , but they brought the grinder and cut the flange and replaced it with a push in type flange. After the plumbers did that they couldn't deal the toilet with a wax ring correctly. So they took 3 wax rings and tried that.....which didn't work because the trap of the toilet was actually leaking. So they replaced the toilet.....which was an American standard toilet and it had a large crack on the bowl of toilet. So they had to replace that toilet. I asked them to install a 14inch rough toilet instead of the cracked 12 inch rough toilet.....I was told by management that it would 65 extra dollars because 14 inch rough toilets are more expensive. I agreed to pay 65 extra dollars because I wanted my toilet against the wall like anyone would want. They came back out again for the 10th time to replace the American standard toilet with another toilet......which was NOT an American standard toilet......it was an Mansfield toilet with a 14inch rough....and they charged us 95bucks for that toilet........which is TOTAL BS, considering Mansfield toilets are cheaper than American standard toilets......so basically I got charged 30 bucks more than I originally thought for a junk toilet when I should have received a American standard 14 inch rough. I agreed to pay 65 for the SAME TOILET THAT WAS CRACKED and they charged me 95 for a cheaper junk toilet. I WOULD RECOMMEND USING ANY OTHER PLUMBING COMPANY THAT IS NOT IN ANY SHAPE OR FORM RELATED TO AAA ADAVANCED PLUMBING..........Brian nix , so you think you could tell me how to add pics to my review???? I've taken numerous pictures of what you guys call plumbing and I think people should see what you as the owner stands behind. Thanks for reading this and I hope you get the chance to hire REAL PLUMBERS one day. Thanks ;)

We needed to have a sump pump installed do to basement flooding. Nick came out and honestly felt like part of the family helping out, very professional, caring, work is impeccable, and I know our dog Wally will miss his BFF. Plunger Plumber will be our go to plumbers going forward.