Best HVAC Repair in Cleveland OH

Cooling maintenance.

We are in the process of buying a house. The Air conditioner was noted to be faulty on general inspection. There was rust over the furnace, concerning about an ongoing or past leakage. Also the AC was running intermittently. The recommendation was to consult a qualified contractor. We made a big mistake by hiring Smylie One to inspect the HVAC system. Their technician who inspected the house said the control board was faulty (cost to replace - $671). Also, he mentioned that the H/E collector box was cracked (cost to replace- $1228). Thus overall cost to correct these problems would be $1900.
Based on their evaluation, we asked seller to pay for repairs.
The seller had the HVAC inspected by his own contractor, who said both the control board and H/E collector box were fine and did not need to be replaced.
Meanwhile, the seller still offered us $2000 to use for repairs if any needed which we accepted and signed the contract.
The next day though, a supervisor from Smylie One went to inspect the HVAC again, and he completely disagreed with his own techinician's evaluation. He now said that the AC coil and the drain pan are rusted and actively leaking and he would recommend the AC to be replaced based on the age and condition of the AC.
Based on the initial evaluation from their technician, we decided to take the $2000 for AC repairs. If we had known about the condition of the AC which came out in the second report (which completely contradicted with their own technician's initial report), we would have asked the seller to replace the AC.
Instead, now we have a complete contract and I need to bear the expenses to replace the AC before I move into the house, just because of the incompetence of Smylie One's technicians.
Knowing my distress and dissatisfaction from their work, Steve Smylie, the owner of the company called me, tried to make it sound like it wasn't their mistake and he tried to make a deal with me by providing me, what he made it sound like, a very good deal. He would install a basic Bryant AC for $4000, which he said was $2000 below their usual price.
Meanwhile, I contacted another HVAC agency who quoted me a straight price of $4000 for a new more expensive American Standard AC (without any sort of special deals)
All in all, I am extremely dissatisfied with Smylie One's service. I think their technician was extremely incompetent and failed to detect and report a simple leak from the AC coils (Even me, not an HVAC expert, could see the rust outside the HVAC unit and suspected a leak, but was then misled by the findings of their technician Mikhail Aronov)
Secondly, they charge extravagant amounts for their services, evident by the fact that they would charge $2000 more than other contractors for installing an AC with lower retail price.

Got my garage heater fixed quickly for a fair price. Very professional crew.

Out to my home 3 different times to fix the same thing had to be called to see when they were coming Edit still not fixedAfter being paid in full

They were professional and installation was fast, definitely would recommend!

Our AC stopped working and we decided to replace it. Then our water tank went and needed to replace that. My Guys were courteous and prompt. Couldn't have asked for better service

Frank was very nice and did a great job. We rely on Gorjanc for our heating and cooling equipment. They are excellent.

Straight to the point

Take your business elsewhere! The service tech assured me they fixed the problem with my air conditioner, just to leave and charge me a boatload of money. Ten minutes after he left, the problem happened again and no one could get ahold of the tech. They dispatched the owner to have to come back to address the actual issue. Original tech was in a rush to get the job done. It was an dreadful experience. It was pulling teeth to get them to come to finish the job and charged me even more money! I don’t recommend this company. I should have listened to myself about using someone else.
The owner had to come to actually fix the problem that clearly wasn’t fixed the first time. How embarrassing. Overcharged me as well. Awful experience