Best HVAC Maintenance in Cleveland OH

Very kind and professional gentleman

Always on-time service. The tehnician was reliable, friendly and knowledgeable. Our AC is relatively old, and he explained the use of freon-22.

We have been customers of McPhillips over the years; got a furnace, they replaced a couple of plumbing components and they replaced the pipe from the street to our house-they were always responsive and as reasonable as a plumber could be. We always sang their praises whenever anyone needed a plumber. But, yesterday our hot water tank died on us and I called McPhillips-she said there was no record of us and explained how busy they are but they could have someone come out today btwn 11-2, I got a price from her and said okay. At 1:30 today I called to make sure we were still on the schedule and she told me that they were out on an emergency call, and you know, emergencies are emergencies-yes, I know, we were having our own emergency. She said that she could get us an appointment first thing tomorrow morning. After no call letting us know what was going on, we had no faith and called another company and they were out within an hour and are finishing up now. Not sure if there has been an ownership/managment change, but after reading some of the other reviews, there is definitely something wrong here. Very shocked & disappointed in the service or lack thereof...

I had the occasion to use H Jack plumbing recently under an emergency situation. The repairs I needed done entailed tearing out a concrete floor , repairing a major drain line and making the bathroom look like new. Adding to the difficulty was the time frame for the repairs, I needed the work done within 3 days as I was leaving for 2 months. Chip and his crews came in worked steadily and competently , coming early and staying late to make sure it was completed on time. I'm extremely satisfied with H Jack , Chip and his great crew for a job well done and service above and beyond. I won't hesitate to call H Jack plumbing should the need arise for plumbing services in the future.

Brian and his team was great! They found us the right A/C units at a great price and got them installed quickly! When they were done everything was cleaned up and looked better than they found it! I will definitely use them again!

Very satisfied

Replace tub drain

The technicians show up in a timely manner, are professional and clearly know their trade. They patiently answer my questions and have given me advice as to how to improve my furnace, hot water heater, etc.I appreciate the 24 hour service. My furnace and hot water heater never break down during standard business hours. I feel confident knowing if something is wrong I have someone to call who will take care of it.

Great place to work.

the rech was professional and did a great job un-clogglng the sink