Best Water Heater Repair in Cincinnati OH

Does great work

Had them come do a quote for a new waterline . I called and he told me they were waiting on oups before they can quote. But it's been 2 weeks since then and nothing. I am frustrated with the lack of communication. I leave messages and I never get call backs. Wasted my time here, unfortunately.

Great people very reasonable I will call them again without question and refer them to my friends and family

Pete came out to provide an estimate for AC and AC/Heat replacement. He answered my questions and provided 3 estimates for units appropriate for my home and needs. Still in the getting estimates stage but I was very pleased with the experience.

Joe was fantastic! Always on time and very professional. Joe installed a new shower valve and relocated shower drain. My doggies loved him as well. Very satisfied and will use him for any plumbing work in the future.

Incredibly unprofessional. Made an appointment with them to have my tub, toilet and sink reinstalled after having my floor replaced. My appointment was for 8:30am and they were running late so I gave them a call to see what was going on. They said that an emergency call came in and that my appointment had been pushed to 10am. I was fine with that, although I wished they had informed me ahead of time. The plumbers arrived at 10:30am and were there only 30 minutes before saying that another emergency happened and they had to leave. The ONLY thing they had done was put the tub back in it’s place. I had made an appointment with this company and expected my work to be completed. If they had been so busy with emergency calls then they should have called me earlier to just reschedule, not just leave me high and dry with my bathroom still out of order. Don’t waste your time dealing with this company.

My parents used Gil Ruehl Plumbing's services when we were just kids, and now here I am a new home owner using them myself! I've used them a few times already and am very pleased with their quality of service and their integrity. Not to mention their rates are fair! Will be using them again, and would highly recommend. Shawn was incredible and very friendly!

Cullen was very nice and explained everything throughout the process.

Excellent company, excellent staff. Overall top notch.

Only doing 3 since I was just looking for a plumber and looking for information.

Very friendly and professional staff sincerely committed to servicing their clients.

Well done ✅

You've outdone yourself!

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.