Best Replace Frozen Pipes in Chicago IL

I had a leaking toilet and some other minor problems with faucets. I thought since they were coming I’d have the main sewer line rodded out as well as it hadn't been done in 8 years and we have lots of tree roots. They quoted $2100 for the work. I told them to drop the rodding since we weren’t experiencing any backups. The price was then $1100. So I told them just fix the toilet which needed a new tank gasket and a new seal on the flange. They quoted $876. I knew that was a ridiculous price and told them no thanks. We bought a new kohler gasket on Amazon for $20 and a new seal for $6 at Home Depot and my husband made the repair today—it took him 2 hours mostly because he had to wait for the wd40 to work so he could loosen the bolts. I assume it would take an experienced plumber less than an hour. $26 for parts. $800 per hour for labor
then?

The response from the owner is inaccurate. I listed all the items in my review. 4 items is not lengthy. The toilet is 19 years old and just started leaking last week. It’s to be expected that a toIlet in use for 19 years would need new seals at some point—that is not negligence. The faucets are minor annoyances and have only been an issue for a few months. The stoppers need adjustment on 2 sinks and the kitchen faucet is was installed 7 years ago and is loose. It operates without leaking etc. The sewer line was rodded outb8 years ago. I would not call that 10 years of “negligence.” We did NOT ask them to inspect anything else.

We were having some appliances installed and noticed we couldn't do it due to water valve issues. Peter was our tech and did an outstanding job. Not only did he fix all of our water valve issues, he also noticed we had a leak in our hot water tank. Needless to say, a simple fix turned into an 8 hour project. He really took his time to make sure not only the issues were fixed, but that they never occurred again. We now have a piece of mind knowing our basement is secure from any water damage. I would recommend not only this company, but Peter to come out and fix any issues you have. very happy with them!

Had some serious leaking from our kitchen sink around the holidays. Very quick response. Eugene was excellent and the problem was fixed the same day!

As always excellent service and a special shout out to Jose for yet another job done with focused attention to detail and high quality.

Highly recommended!!! Will be spreading the word for this man. Good luck with your business Juan?

Henry was an amazing resource. He helped me understand my appliances as well as how to take care of the little things o my own

It is my extreme pleasure to respond to your survey regarding Mr. Donnie, Ballard of Chicago suburban Plumbing. From the very onset of my interaction with Mr. Ballard, he exhibited exceptional knowledge, courtesy, and expertise as it related to the issue with my plumbing service line.

he answered all my questions in layman‘s terms that I was able to comprehend, and from the beginning, put my mind at rest that I had made not only the right decision with the vendor, but I lucked out With your employee who was assigned to my home. His analysis of the problem was spot on. Even before he had even dug into my front yard. In addition on every occasion that I reached out to Mr Ballard he promptly returned my calls, and was responsive to my insurance provider in my efforts to do receive reimbursement. Lastly, my observation of Mr. Ballard, with his two young staff people was exceptional and his teaching methods sharing his from what I understand is over 30 years of experience. I would highly recommend your company to anyone who has. Any plumbing issues. As a result, the last time I saw Donnie, I got a bunch of his business cards to share with my friends and colleagues, all of whom have homes and many of whom have real estate properties.thank you
Alan Mathis

My under sink hot water dispenser quit working. After receiving an outrageously high quote from another plumbing company (Bishop Plumbing rates are beyond ridiculous - about 4X) , I was lucky enough to find Apex. The owner answered the phone and dispatched someone for the next day. The next day was a huge snow storm, but they followed up first thing in the morning and actually showed up while most of the city was shut down. John, the technician did a great job, was very personable and the fee was very reasonable. This is the way it should work!

Best plumbing company. I'm a lifetime customer after my experience with Savior Plumbers.

Lenny showed up at my condo within an hour of the initial call. He was efficient, professional, and clearly very knowledgeable about the problem and what had to be done. Diagnosed the problem immediately (even given that my building's pipes are ancient) and fixed it immediately. He even cleaned up after himself and bleached my tub, leaving it cleaner than when we started. Hope he gets a raise! Phenomenal work.

It was verry timely and done verry well.

I'm really not sure why other people gave these guys negative reviews, I found them very professional, on time, and they got the job done quickly for an affordable price. Highly recommend.

A great experience. Jim is professional, courteous and timely. Highly recommended.

Be prepared to give all the information twice; to the receptionist and to the plumber.

Terrible. Had a leaky kitchen sink. Came out and said they needed a part and they would have to come back. 2 days went by, nobody communicated with me, rude, terrible service, not timely, no sense of urgency, 2 days later, my sink is still leaking and I have to start over and hire someone else. Save yourself the hassle, don't do it.

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.