Best New Fixture Installation in Chicago IL

Service person was professional and very nice but the prices were crazy expensive. They offered no breakdown of costs (labor vs parts).

They were professional, direct and clear describing the work to be done, quick to respond, on-time for appointments and economical.

When several other plumbers were booked over a week out for my particular job (a toilet seal replacement), Goode got me on their board in 2 days, and offered friendly, professional service. Furthermore, they kept my job on file and were able to provide additional documents for my insurance company on request several weeks later. Biggest downside is they don't offer explicit timeslots, so be prepared to be home all day on the day you schedule.

Hugh has been “our guy” for our 13 unit building boiler for years. We’ve used him for normal maintenance but we also had to completely replace our boiler last year and Hugh came in with a very competitive bid and the work was well done.

I generally do not write reviews for companies unless I am satisfied with them. I did, however, feel slighted by this company today and chose to write this review to provide honest feedback for them in their client interactions and for anyone potentially seeking them for service.

Our initial call with Right Away was easy ad prompt. I had a plumber come out and then after reviewing the costs and problems, decided to use them because of their initial quick response. I scheduled the earliest appointment which was to be today.

This afternoon, less than two hours before my scheduled time, I received a call from not the plumber or the scheduling manager, but a woman asking me if I wouldn't mind rescheduling. I said no, as I had waited for this appointment, and she said she'd call back trying to make my appointment happen. She then called back to let me know they couldn't, and when I voiced my upset at their lack of scheduling priorities or awareness, she said there was an emergency and that took precedence (although not in those words, Celene was in my opinion very curt and rude and lacking esteem for the clientele).

While I do realize sometimes emergencies happen on a companies end as well, I do not appreciate when I am made to feel like other people's plumbing issues are more important than mine, especially when I did my due diligence to schedule in a timely manner. Not only that, but to have it be so last minute to get the notice didn't allow me the day to look for other alternatives.

Sometimes businesses don't go out of their way to keep to their schedules or to their word, or try to find a creative solution to scheduling conflicts. For example, while I can understand that a plumber is delayed at a previous job - if it was my company, I would then ask that plumber to do a later day that day and work the next job nonetheless to try to take care of all the customers on that date that were promised time. I do not appreciate Right Away Plumbing, who I chose partly because of their namesake, delaying my services because they lack awareness of a customer's needs.

I am waiting for Tony the manager to call me back - if I hear anything positive from this company I will update my review. For now, I do not recommend this plumbing company.

Used yesterday 2/17/18. Second time I’ve used them and I am very satisfied. First time I had a bad seal on my toilet and the gentleman fixed in the first hour he was there. This time around I had a leak on the second floor and the plumber (Joe) showed up and helped me identify the cause of the leak in the first hour he was there. They didn’t milk the clock or up charge me and we’re honest about the solutions. They were also on time. Will definitely recommend to my friends and will also use in the future.

Sam's Plumbing And Rodding has to be hands down the best company I have ever hired!! They are here when they say they will be, they get the job done right the first time. They never try to pad their work, if they say it needs fixed or replaced you can 100% believe that is what is needed to be done. They always clean up when they are finished.

Old waste basin needed cleaning. Professional, friendly and efficient

Good service but no communication

Relatively new home owner here (we moved in August last year). Hadn't had any real plumbing issues yet in the house until about a week or 2 ago. Suddenly when we washed laundry the basement slop sink would back up a little and super slowly go down. Tried to plunge and rod it but didn't work permanently. Later, the dishwasher started causing the backup as well. Then, the shower, then, even flushing the toilet backed it up. Now the water was actually s*!t water brown at this point even saw toilet paper floating in it. Figured it it must for sure be the main line needed rodding after chatting with some folks and googling. So earlier today we call Roto-Rooter, about 4 hours later guy comes out, takes a look at the access we have outside to the main, then says he can't rod it, gotta wait until tomorrow. Now it's way later and we can't use any more water (brown water backup in basement sink if we do) can't shower etc... aaaaand back at square one. We called 3 more places to try and ask, get quotes, etc. One place guy wanted to charge $800. Another can't come out until tomorrow. Finally after almost giving up for the night we call Mike's. Super high reviews on Google! (4.8) BUUUUUUUT only 4 reviews we say.... Well we decided to give him a call, worth a shot we figured. Call after 10 PM on Sunday night. (Today as of this writing, 4/23/2017). He was out here by 1105PM. Opened up the access quick, ran in and ran all the water with me, noticed now the upstairs bathroom toilet and shower we're backing up instead of basement slop sink. (Reason was now slop sink was clogged secondarily cause of the backup of the s*!t water) he helped unclog that secondary one (AND a bit of the upstairs shower too) at no extra charge. About 20 minutes later if even, heard the huge slurp and saw the toilet backup shoot down the drain. Everything fixed like 20-30 minutes after arrival. Big ol rodder machine did the trick. Also explained a lot of the plumbing around the house. Went both ways with the rodder too from the access just in case. Ended up pulling out a lot of roots and stuff (I guess usually it's roots, supposed to get the main line rodded as a preventative maintenance item every 6mo to 2 years it sounds like) Total price was better than roto rooter as well. Friendly, professional. Plus, mentioned during the daytime and when not in a hurry like today as a preventative maintenance item it'd be even cheaper too. Will definitely be calling again if/when another bigger problem calls for a pro. Very happy we went with a good local place even tho he only had the 4 reviews, and I'm happy to be writing the 5th. If you need a pro, call Mike. And then leave some more good reviews!

I had Doc Mechanical out to swap out my shut offs for my spigots and Eddie noticed that my main shut off was broken. He let me know know and swapped it that day. A couple months later I called because I was adding a bathroom in my basement. They came out the next day and started work and finished quickly. The whole crew does impeccable work. I’ve recommended them to multiple family and friends who have also used Doc. Great people

These guys are very good and professional very reasonable price my problem was fixed and i am very happy with the plumbing problem they have fixed i highly recommend this service

Awesome Plumbing Service

I had a big problem at home with completely clogged bathtub. That was in the evening and we couldn't even use it. I called this company and the plumber named Ben came and did the miracle job. I say miracle, because there was a problem with access to the pipes, since we live in quite old building.Ben, as well as the office lady were very nice and professional. The whole service was fast and they were courteous enough to waive some fee for us.I will definitely call the again if any plumbing issue should occur in the future!

I have used this company both at home and at my place of business. They always do a great job!

I have to call for emergency crew first thing on Monday morning. To my surprise guys did show up decently fast. Few hours later, the work was done. Adam showed good knowledge and professionalism, leaving clean room after his work. Highly recommend.

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

John and his crew put a new kitchen floor in my place and they did an outstanding job. I would recommend them to all my friends.

Company was assigned via my home warranty service. They came and assessed my water heater, and didn't give me any insight to the issue and just left and never got back to me! I eventually got hold of them 3 days later after leaving messages, texts and calls. when the owner spoke to me, they were so rude and believed they didn't owe me an update until they had spoken to the insurance company, not even just a basic diagnostic on what the issue was. i cancelled the work order and went to a more professional company!

Any company that would employ Scott Treiber is totally untrustworthy