4S Plumbing Companies, Inc

Excellent service and honest dealing, going well beyond expectations.

We stumbled on to 4S Plumbing unwittingly through a referral from another plumber that wasn't able to help us. It was a happy accident though. Our plumber Tim was not only professional but an all-around nice guy who was happy to answer questions and look at other plumbing and leak issues around the house.

Tim had come to replace a kitchen faucet, but by the end of the visit our jammed garbage disposal was working and our previously useless upstairs bath had water pressure. Except for the faucet, these were all relatively simple fixes that a less scrupulous plumber could have easily have used to run up the bill. At the end of the day, half of our household maintenance list was checked off, and our bill was less than $400.

As for the backend, Bill responded immediately to our call, scheduling Tim's visit within a few hours. Billing was prompt, and all labor and parts charges were clearly delineated in an email receipt, which we were able to pay online.

In short, 4S is prompt, professional, modern and above all incredibly honest.

Tim, thanks to you, my spouse will be able to take her first hot bath since we moved in.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed leaked and it took the plumber several days to come out, however the valve was never replaced. Like others have said, the owner is in a meeting, little to no response, and after almost a week of no shows and no communication, a different plumber showed up (after I started to request return of payment) and installed a wash tub hook up that was supposed to be done at the same time as the laundry, as he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back… the plumber tried to tell me it was “ground water leaking” until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall…. I’m praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!

We had two emergencies during the extreme cold weather this past winter. Our water heater exploded followed within a week by a major pipe burst. We hired 4S to get us through it and they came through with flying colors. Knowledgeable, fast, efficient and caring are just a few of the words I would use to describe them. Ann all at the most reasonable cost and payment terms. Most highly recommended!

Bill and his team were great to work with for one of our unit's bathroom's plumbing mishap last week. Extremely reasonable pricing compared to other options in the area. Definitely will be using them moving forward for my other properties.

I'd give 0 stars if I could. Very unprofessional. Did not honor warranty. We are out $10,000 will have to sue as owner did not honor warranty. He actually tried to charge us more to correct his botched job!

Had a plumbing issue and they kept delaying on when they would show up for our appointment all day. The last time they said oh we couldn't get there until 8:00 p.m. is that okay and we said sure that's fine we just wanted to get this handled and then they never showed up and never called or texted after that. Terrible service.

Horrible:
- Arrived very late. Service was scheduled for 10am, and they didn't arrive until 12pm. No time window was provided, either
- Unresponsive. The manager was supposedly always in a meeting and couldn't answer the phone
- Lack integrity. While the plumber was present and had already inspected the issue, I was told a repair would require switching a standard Chicago faucet. An hour later, the story was switched to needing a special order faucet

My water heater was leaking so I went through my home insurance to make a claim. Home insurance sends out these clowns. 4S plumbing reports back to my insurance that the water heater needs to be replaced and that I need $415 in other parts not covered by the insurance company. I wasn’t there when the new water heater got installed. They did replace the water heater but also made out with $415.
The tech told me the $415 was for labor. Scammers.
The insurance covers the labor. All I should of payed was the deductible. DO NOT USE THIS COMPANY.
If you do read good reviews it’s probably them that are writing them.

Shoddy workmanship and customer service, you get what you pay for. They will mess something up inevitably and good luck getting them to fix it. They have many company names and several complaints with the BBB. I just wish I would have known that before I used them. BIG MISTAKE!