Best Local Plumbing Service in Chicago IL

This company is absolutely horrible. Around 11 PM on Friday, I noticed that my bathroom sink was heavily leaking water into the wood cabinet below it. I looked for a 24 hour plumber with good reviews and came across this company.

The reviews are wrong.

Upon calling the first time, I was told that due to policy, the company will only speak to the owners of my rental. I contacted my landlord who kindly reached out to the company.

Since it was late at night, an answering service was managing the calls. The answering service told my landlord that they were treating my leak as an emergency, and would dispatch someone immediately. They also told my landlord that the plumber would call me directly.

I waited a half-hour before calling the answering service again myself and asking for a report. I hadn't heard from the plumber and nobody had arrived. The service said they would reach back out to the person dispatched and have them call me with an ETA immediately.

After waiting another 15 minutes I called again, informing them that I never received a called about the ETA. They said, somewhat frustrated, that it's only been 15 minutes and I should wait longer. They also said that, since they are only an answering service, there is nothing else they could do to help me.

I fell asleep around 12:30 and woke up 1:30, still with no ETA and no plumber. My sink was still leaking profusely and I had soaked two towels (multiple leaks made the water difficult to catch in buckets).

I called the company again and a different woman from the answering service picked up. I told her it had been hours and I hadn't been contacted or visited by the plumber. She gave me the same old message: she will contact dispatch and ask them to call me about the ETA, but there was nothing else she could do and she had no other information.

I went to sleep. Woke up at 6 AM. A plumber never arrived and I did not have any missed calls from the company or an associated plumber...and my sink was still heavily leaking.

I called a different company and they arrived immediately.

This is how this company treats emergencies. Don't use them. They are awful.

We have used Vanguard for some other plumbing issues. So when our water heater pilot light wouldn't stay lit, we called Vanguard first. Jan asked for some pictures via email and then stopped by after a call. He recommended we do a full replacement after assessing our water heater.

He listened to our needs and looked at the existing system which included a recirculating pump. He made his recommendations along with an option to replace the pump. We agreed with replacing it all.

The next day his team showed up bright and early to get started. Jan stopped by to go over any questions. The team was quick to remove the old heater and then install the new one. Appreciated that they were able to get a new heater and installed in about 24 hours!

Would use Vanguard again and recommend them!

We called Goode after 5 on Thursday and were surprised that they picked up. They said they would have a tech come out to provide an estimate the next day maybe around 8:30 or 9:00. As I was working from home and had calls I asked if it could’ve later in the day. I was told 4:30 or 5:00 and that they would call me when on their way. At 5:40 pm I finally received a call that they would not be able to make it...but would come the next day (Saturday) but they could not tell me when.Saturday at noonish I called to find out when the plumber would come and was told he was in my area and would be there between 1 and 2. I raced home to be there and by 3:30 when he hadn’t shown up I called and was told it would be between 4:45 and 5:00. No show and no call.Update: at 6:00 pm the gentleman called and said he’d be there in 20 minutes. My husband finally went out after waiting all day for him. This was not an insignificant job either...probably 6-10k. But how would we trust that they would perform the service in a timely manner based on our experience of just trying to get to quote.

Have used this company's services twice. Each time professional, efficient service. Prices are fair and owner and employees were quick to answer questions and made sure that the plumbing problems were resolved.

Very Reliable servicemen,

Has knowledgeable plumbers and capable companies to help with any plumbing need

First time home owner, called this place late at night since it says 24/7 service. Talked to Henry Wright and explained what was wrong and he told me multiple things that could’ve been wrong. We tested a couple things. I send him pictures and we solved my clogged sump pump. He walked me step by step over the phone. He knew exactly what he was talking about. Definitely recommend Henry Wright.

The plumber arrived over on time, got the project done in fairly fast and did a wonderful job installing water heater. He was also and professional. I was satisfied with his work and will be recommending him to my friends!

Donnie and Kevin were exceptional. We had a leak coming through our ceiling and we came and got a consultation immediately, and scheduled time to fix the problem a few days later. They located the leak immediately and gave us a solution. They were super quick, efficient, and very cost effective. Definitely recommend!!!

Matt did a huge and messy job for us on very short notice. Due to the urgency of our situation, he cleared his schedule to allow more time to complete it. Matt finished up while we were out of town, and he both stayed in contact with us and was a true professional in regards to accessing our home while we were not there. Matt was knowledgeable, responsive, and professional at every step. We are hugely grateful for his work and plan to refer him to everyone we know. He is the best.

showed up with 1 hr of calling. the part needed had to be ordered. the plumber told me to either install it myself or hire a handyman when it comes in as it's an easy job that doesn't justify his $140/hr. real nice guy and honest.

We reached out online on a Sunday for a shower cartridge issue. We received an email that evening confirming that they should be able to help early in the week. We received a prompt touchpoint on Monday AM for an afternoon visit from Jeff. He was on time, informative, and walked us through all our options and explained ahead of time the potential costs of each. Lucky for us, the cheapest and easiest option worked and he quickly fixed our problem. We felt comfortable and confident in their approach at every step and appreciate that they didn’t just say we needed to replace the part for several hundred more dollars! Thank you team. We will definitely recommend as a great service provider!

I hired this company to hang mirrors and other misc. items in my new bridal store location. the guys were great but when I went to pay my bill they asked for feedback. I felt I wasn't given a realistic time frame of how long the job should take. The guys that came were good, on time and careful but hanging 8 mirrors, some very large, in 2 hours couldn't have happened. Long story short, I gave this feedback to the company and they credited me back 2 hours worth of my payment. I didn't ask for any money off my bill because the guys weren't extremely slow or anything, I was just given an unrealistic time frame. This shows me that they care and would want me to use their services again and I will!

Their team of friendly and professional staff ensured that my experience was positive and hassle-free. They went above and beyond to ensure that my concerns were addressed and that I was completely satisfied with the service they provided.

Green Tech has been out to my home in Des Plaines several times for routine maintenance. (Kitchen Faucet replaced, Ejector pump replaced, sewer rodded, bathtub drain rodded.) The guys are knowledgeable, and solved my issues with no BS. They also installed a flood control system at my moms house in Park Ridge. (Dry basement ever since) Cheers, and thanks! No more cleaning up horrible messes every spring snd fall...

Very good