Best Laundry Sink in Chicago IL

My mother had a really bad plumbing issue the other day and Clay came to her rescue. He did a great job. He was efficient, clean, extremely knowledgeable, and pleasant. My mother and I will definitely be using him again.

The crew that got dispatched was so organized and arrived right on time. From how we spoke, they were very polite and professional. Their work was also amazing and I recommend their services.

These are bad people don't do business with them

Pete and Noah make a great team! Very friendly, patient and explained everything. They gave us a free estimate before moving forward which I really appreciated. They fixed the issue within minutes!

We contacted them on a Sunday and heard back right away even for a non emergency kitchen faucet replacement. They sent out a professional the next day, called and gave a 30 minute heads up, and showed up on time. Our contractor gave us plenty of options and was very fair with pricing. I would absolutely use their services again. Thank you!!!

Pete and Noah were on time and extremely efficient. They explained the issue with my garbage disposal step by step and had it replaced very quickly. Thank you!

Last year when I made an appointment, Mr. Burris did not show up on the agreed date. He said he had it scheduled for a different day and I was willing to reschedule . But when he boasted about being the only one who is fair to “females” who know nothing about HVAC, I’m sure he meant that in the most positive way, but I declined to have him in my home. The flowery quotes are nice and I like old school, but the implicit chauvinism is just not for me.
I’m sure he will have something to say, but those are just the facts and my experience.

I had a great experience with this company! The lady who answers the phone was very nice, they were able to come to my home the same day and were even a little early, and the technician that came out was very professional, friendly, and knowledgeable. The problem ended up being a soft blockage so water was ran in shower and sink and toilet flushed several times and the problem was solved. I asked how much I owed him and he said nothing! What a wonderful surprise! I will definitely use them again for any plumbing problems that arise.

Mike fixed our flood control and was very honest about the work involved and his pricing was very fair. He takes pride in his work and goes to great lengths to make sure that we understood what he was doing. He is a great neighborhood plumber who is highly experienced and knowledgeable. Highly recommended for all plumbing needs.

After our DIY renovation required more plumbing work than we expected, we called Tony on a Saturday morning to give us an estimate on what it would take to get our project back on track. Tony made time that very afternoon. He gave us a detailed overview of what was required, including options that would keep our kitchen up to code and was able to come back the following Monday to complete the work. Tony is also a licensed electrician and agreed to take care of some electrical work, saving us the time and energy finding another person to help with our project. A few short days later, we're back on track and ready to move on with our renovation. We can't thank Tony enough!

Gabe was very helpful and fast. Very polite and professional

Some of the worst customer service I have ever experienced. Had an appointment scheduled for them to send a plumber to fix a leaking radiator. Took the day off of work and no one showed up. When I called the office, the receptionist said Oh, they had to cancel, I thought the plumber would call you to let you know. Don't worry though, we will take care of you. Well, long story short, many calls, appointments made and cancelled (all cancellations by them) it ends up with we don't have any plumbers with the necessary skills to fix a radiator. You will have to call someone else. Really? You don't have plumbers that can fix leaking pipes? This was not my first time using them, but will definitely be my last. Had previous problems with them as well with a bill. Stay far, far away.

Do not hire this company! They will take your money and not fix the real problem. In addition, John is very rude and condescending. I’m glad he’s able to afford $1k toilets throughout his home.
After charging $2,500 one day for a laundry room leak/backup, returning the next day for a backup they caused in downstairs unit in both bathtubs, charging $750 to look at that issue and clean bathtubs, shutting off water to a toilet after saying it was leaking and giving a $1300 quote to replace toilet, saying backups were our fault for not taking care of the issue earlier, and finally writing up a quote for another $12k to tear up driveway, replace drainage pipes, and put a new clean out.
Why were we charged all the previous charges if John learned what the issue was at the beginning?
Update: Hired a new plumber. A true professional. Eric Carlson from Precision Today. From the beginning, he gave options, explained everything, and fixed the issues in two days.

I called Cathy about 2 weeks ago to get a rate for someone to come out to take a look at my toilet. She told me they charged $169 for the 1st 30 mins and $169/hr thereafter. However, when I got my bill, I was charged for a truck service fee and a fee for using a rod. She took off the truck fee when I complained but she said that I only asked for rates and not what it would cost when I originally asked for a guy to come out. This strikes me as not being honest about the intent of getting a price. With such an attitude towards service, I cannot recommend them any less.

Customer care is ??????

I paid $95 to John to diagnosis my sewer gas smell in my house which can be hazardous. He did not provide a diagnosis for what my issue was, mainly gave me a bunch of “maybe it’s this” or “maybe it’s this” or your house is just old and your going to have to replace the whole main pipe through the house resolve the issue. This was all in a span of 15 min and I gave $95 for this service call, so basically was left with more questions than answers. I even started to question my career choice, and thought about going into plumbing business and tell 9 out of 10 people what he said and make a quick $95 in 15 min. On the contrary, with Kennedy Plumbing located in Alsip, they were able to come in and find out what was going on and why I was getting the smell. They found out it was the P trap in the ground and gave a few options and how I can contain the smell until I’m ready to do the repair. Again, I highly recommend Kennedy plumbing!