Best Any Sewer Service in Chicago IL

great customer service, would recommend to anyone!

Cross posted from Angie's list

AVOID Jon Baethke and Sons for plumbing work.

Poor. Visit 1: $300 Had a leaky disposall on the sink. Technician was very respectful had shoe slips and wore a double face mask. He repaired 1 section of the ultra cheap white plastic (which was improperly installed by the last plumber from a different company). He tested it and said it worked, I had him fill up the sink all the way and the work began to leak, he repaired it again. We tested in again and it didn't leak, but within 20 mins of leaving tenant checked the other side of the sink and now that was leaking. Technician (Dan Lowry) had to come back to retighten the other side which was jostled during his work. Not a great experience, but not a terrible experience. Also no breakdown of parts and labor on the invoice.

Visit 2: $467 A pipe had burst in the basement during the winter storm. A different company (First Plumbing, fyi they are 60$ per visit not 90$) had come in an emergency to shut it off. First Plumbing were trying to charge 600$ some dollars to repair a ruptured copper tee. Also they turned the whole houses water off, they said to access the valve which unfortunately was installed behind the dishwasher it would cost 250$ to move the dishwasher for liability... wouldn't suggest first plumbing either. I said I'll have JB&Don come to fix it. I was expecting around 300$ again. It was maybe 20$ worth of copper maximum and a 45 minute job. They knew where the pipe was and knew the extent of the repair. JB&Son came out to fix it and said it would be 380 to repair + the 90 visitation fee. I was told by the office (Kathy) the 90 fee would get applied to the work but the technician ensured me this was incorrect. So for 45 mins and maybe 20$ of parts I was charged 470. Expensive, but not the end of the world.

This is where things go downhill.

After completion, the technician didn't turn off the cold water valve in the basement, didn't turn the house main water back on, and didn't check to see if the pilot light on the water heaters went out. This caused 3 days of hot water disturbance for my valued tenants.

Visit 3: Attempted 2000$ charge which was denied, and was still charged 190 for off hours visit. After my valued tenants had to put up with the debacle (and a total lack of apologies from JB&Son) the next technician comes in and tells me that my plumbing was incorrectly installed and that my exhaust vent was disconnected. The charge will be 1,970 dollars to repair 1. Incorrect plumbing - I know that my plumbing was installed improperly, which is why the inline shut off was installed. The cold water inline left open by the last technician (Patrick Sumrall) and after it was closed the hot water worked fine. Glad I didn't pay 700$ to cap my lines when there was already a shut off installed. 2. Vent disconnected. The technician (Josh Hall) told me I had a vent disconnected from the wall, when I asked for pictures it shows the vent clearly connected. He said it would be fixable with self tappers and tape but that company policy is to replace the whole venting system. At most 100$ in parts and 2 hours of labor max. The charge was 1,300. 600$ per hour??? Also I asked the technician to test it with a monoxide detector. He said he didn't have one, but knew there is carbon monoxide in the area. I have a carbon monoxide detector in the utility room which was reading 'green' or non detectable. I called the office spoke to Kathy again and told her of the situation. She said she isn't a plumber but stands by their plumbers word. That this call is a separate issue from my last visit and she would call the plumber and give me a call back. she never called back and proceeded to ignore my next phone calls. Then I was charged 190$ for the off hour site visit. The technicians themselves are pleasant and punctual which is the only reason they didn't get an F. They are stuck at the mercy of the mgmt. But the management at JB&Sons are incapable of understanding the situation, non responsive when something goes wrong, and overcharging for work.

I was forced to do some of the labor for him for free,and was told it was $250 over the phone,then charged $350 in the end,besides that, he did hopefully fix my problem in the end. The other 4 times I've used them,i never had an issue

I had to call First Chicago after the pump installed by Baethke Plumbing failed completely. Baethke came out and the quote they gave me for only taking apart the pump to diagnose the issue was crazy. First Chicago Plumbing was more economical, a far better value and provided excellent & immediate service, plus a three year guarantee, compared to a much more expensive plumber. Highly recommend, and THANKS First Chicago.

Best family owned business in the city. Fantastic highly trusted and exemplary plumbing work. AAA+++

WARNING!! TO ALL POTENTIAL CUSTOMERS DO NOT USE APEX Plumbing and Sewer Services!!!! They improperly installed a sump pump in my finished basement in May 2022. They DO NOT back there services! I have tried to reach the owners on 3 occasions to explain that the pump failed after 10 months and got no call back. A more reputable company came in and explained to me that their was work was sloppy and not properly installed. Specifically. they did not replace a broken check valve and did not properly fasten and seal the sump pump cover. Plus the fact that their Made in China pump failed and refused to contact me and explain themselves after I sought a partial refund. I paid $2500 for this work which took less than a hour for them to complete. Also a ridiculous amount given a pump casts approx. $500. THEY ARE RIP-OFFS! I am reporting them to BBB and I warn anybody to use a more reputable company.

Updated review: I wish I could give Rescue Plumbing 7 stars. I thought my new plumbing had a leak and it turned out that I installed the shower head wrong (massive facepalm). The same team visited my home and they were gracious, understanding, and fixed the issue quickly. Love this company.

Logan and Jenkis were awesome. They were timely, professional, and friendly. Highly recommend Rescue Plumbing!

Pete and Noah did a fantastic job, the work was high quality and completed speedily. Pete knows his stuff! Thanks guys

Great service, they arrived on time and toilet installation went well, they were in and out and got the job done! Highly recommend. Will use them for any future plumbing needs.

Apex plumbing saved our lives last week. Not only do they do amazing work, but they also bumped us up to number one on their waitlist to come out and fix many frozen pipes that had bursted in our condo building.

We had at least five frozen pipes in the utility room that burst, started leaking all over our common condo area and majorly affected the unit that shares a wall with our common utility room.

Apex returned my call quickly, came out on a frigid day and stayed at our building from 10-7 PM to make sure all the work was done and our condo building with six units could turn the water back on. Chas and Frank came out, both very professional and nothing but absolutely compassionate and hardworking guys! The initial quote they gave us was higher and when all the work was finished, they readjusted it since it took less than expected.

We would 100% use them again, both for our common condo needs and individual unit needs! They can be trusted, very professional and get the job done! THANK YOU APEX!

the best! matt was responsive and understanding, and i can't speak highly enough of tony who took time to explain everything to us. tony also went above and beyond by preserving our perennial plants during the underground pipe installation. these guys couldn't be any nicer or more talented in all they do. #bestofthebest

Great, technician was wonderful!!!!

I just used captain rooter emergency
plumbing service and they did a remarkable job. They were very prompt, courteous, professional and I highly recommend them for anyone that has plumbing needs big or small

I had A1-Patrick’s out to my house this past weekend for an emergency on Mother’s Day. My sewer starting backing up just before dinner and I started to panic! I wasn’t sure if I would be able to get anyone out because it was Mother’s Day but A1-Patrick’s answered, came out very quickly took care off the job (very professional) and thank god inexpensive! They did a great awesome job I highly recommend A1-Patrick’s plumbing and sewer to get your job done!

We had a fantastic toilet repair service from beginning to end. The plumber was pleasant to work with; he was courteous and professional. I'm grateful. Excellent results at a competitive cost!

Victor was very patient and knowledgeable. He took time to listen to my plumbing issues and was able to come out the next day to help. I would definitely recommend his services to anyone!

AAplumber is the way to go! I’ve used other services before with just Bad experiences. Not with AAplumber! Alex and his crew are great. And they actually clean up after the job is done! Alex was quick to respond, answered the phone right way. He Does great work! They fixed my water heater in my basement in just a few hours. Thanks again Alex.

The plumber was an expert in his field. The pool plumbing repair was completed efficiently and quickly. I am pleased with the outcomes, and he was knowledgeable and dedicated during the procedure. Thanks!

Fantastic service! on time and very professional.

They completed our outdoor plumbing system repair fast, and the high standard of their work shows that they are true professionals. This plumbing company will be warmly cherished. Bravo!