Best Water Damage in Chesapeake VA

very rude to the customers I mean very rude🃏
Run a way from this company

I called out a repair technician in July of 2021. He told me the reason my breaker kept tripping was the old unit was defective. The next day a salesman came out. I purchased a SERE 17, which is an upgrade form the older SERE 12. The one I purchased was not in stock when it came time to install, which was only a couple of days later. The installed unit is a SERE 19. Once the new unit was installed and turned on, the breaker tripped! Huh, that is weird. Replaced the breaker and have not had issues since.Now I am unable to get the receipt from the original technician that came out after calling repeatedly. My new more efficient units uses more kilowatt hours than the old SERE 12 did. I have compared the usage to years past from my electric company and I use more energy, even though the summer months were cooler and the winter months warmer. The only change was the AC unit! I have called and had several other technicians out to look at the unit and test and what-not, with no explanations at all. The last time, the guy said he was moving up to the regional manager and he would call me back. That was in November 2022. I have called several times since, still trying to get that receipt that was supposed to be sent to my email account in 2021 and to ask when this manager guy is going to get in touch with me. I am told we will leave a message for him. He has yet to call me.I would steer clear of this company, personally. The ONLY reason I continue to call is to try and get resolution to what they have promised to do without an action to actually keep said promise.The one star review would be a no star if that were an option, just for the company as a whole. The service techs that come out are friendly and understand my frustration with their employer.

He was very precessional ask me about the problem and fix it. Thanks again.

I needed help TODAY and they were able to get me scheduled. Yes I paid the emergency price but it was well worth it and not overly high. The service tech arrived early and he explained everything that needed to be done and answered my questions. He was polite and friendly.

We hired 911 Home Repair Specialists to renovate our half-bathroom that had extensive water damage from a leaking toilet. They did an excellent job. We were impressed how the company removed and hauled away the toilet, vanity, floor, and other items. Also, they provided the plumbers and contractors for the repairs (i.e., plasters, painters, and electricians) to do the work which made it seamless and easy for us because we did not have to hire these contractors. They were on time to our home and were very efficient in keeping the work area clean. We plan to use them again for our other bathroom renovations and repairs. We appreciated that they were very professional and answered all our questions. We plan to tell others to consider 911 Home Repair Specialist for their repair needs. When you are looking for a contractor that has the - one shop - residential repair capabilities, then consider 911 Home Repair Specialists.

Today were some really Good guys very nice and upfront . Cleaned up after themselves. great with after care instruction. And explained I needed to take care of to fix the problem

Very personable and knowledgeable. I appreciate the professionalism and taking the time to educate me on the issue and my system. Thank you!

I know Rob the owner, great guy. He uses the latest technology and tools, very impressed.

Always professional, straight up pricing, punctual - the best around , highly recommended !

Norfolk Plumbing did a great job running some new drain lines for me when my old galvanized ones failed. Let the area clean and performed their work in a timely manner.