Best Heat Systems in Chesapeake VA

Justin and Drew came out to repair a cracked sewer drain line. The work was performed under warranty (new house). They quickly diagnosed the issue, went to purchase needed parts, and then made the necessary repairs. They also shared their valuable knowledge with me so I now understand how my sewer system, including the exterior sump pump, works. Very happy with their prompt service and professionalism.

For an update to my Aug 2020 review, the repair to my sump pump did not last, It recently started leaking again (Aug 2021). I called for additional warranty work and they advised me the warranty had expired, and I would have to pay for any additional repair work to my sump pump. Premier Plumbing initially installed the sump pump in my new home in 2020, it's been problematic ever since (two leaks within an 18-month period), and they won't stand behind their work. I'll find a company a local Williamsburg company that I can trust and will stand behind their work. I do not recommend Premier Plumbing.

After hours of calling other companies, Ali-Cor was at our house within an hour of reaching them. Our main water valve was broken and they were able to quickly fix it and get our water back on! They were very professional and did amazing work.

Friendly staff and helpful.

Had the team out to fix my dinosaur unit. I was happy they didn’t push to replace the unit. The part needed was back ordered, so we went a while without ac. But when it came in, Kitty, got us scheduled the next day. The job took less time and when it still didn’t work, they came back the next day and fixed the problem. Im very happy with their service and will be using them in the future when it comes time to replace the whole system.

All Day plumbing is great! I had a clogged sewer line, and he came right out to fix it. His rates were reasonable, and he was so professional that I asked him to look at a problem toilet (1962 American Standard). He stayed late and put in all new hardware for me, and I'm all set! If you are looking for a fast, effective professional, then call him.

I hired A1 Sewer & Drain to perform an assortment of tasks an our technician Pat Burns couldn’t have been better. He was polite, efficient and completed everything that we asked for far under my estimated budget for the project. I was so pleased with his performance that I specifically requested him again to come out and do another small project for me. Thank you!

All I can say is WOW!!! Stephen and Johnny were amazing!!! Very professional, efficient and timely. They truly saved the day for me and my family. We were in desperate need of help and they provided it by fixing our AC issue. Grateful that they were able to fit us in their schedule so quickly! Thank you!

Conversation:

Me: Hello, I just had a quick question. I have galvanized steel pipes in use for the drainage lines in my crawlspace and I was wondering if you installed replacement piping on that.

Tidewater Plumbing and Heating: No, can't get to that now.

Me, after a second: It's not an emergency. I was just looking to get an estimate and see what the cost would be...

Tidewater Plumbing and Heating: (interrupts me sarcastically) Yeah, okay sir...

Me: *long pause* (in disbelief)

Me: *Hangs up*

Here's the thing: if you can't treat potential customers with a basic level of respect, don't pick up the phone in the first place.

My personal thanks to RSA's Client Advisor and their electrical and HVAC crews. This is a job that I contracted for (and tried to appropriately manage) from over 350 miles away and that had to be handled with sensitivity. I selected RSA based mainly on the breadth of their available services and schedule responsiveness. Despite the tight schedule, RSA worked hard to get the owners back into the home, with safe electrical and new HVAC system, before Christmas. That took some long days that the RSA crews put in without complaint (at least to me). Not everything went smoothly (no job does) but RSA got it done at what I believe was a competitive cost.

I had bought a new LG gas range that stuck out about 8 inches from the wall because of the gas connector being an older version. I called Herb & he was out here within 20 minutes to take a look. Then he came back out the very next morning (GREAT customer service). Now my range sits beautifully flush with the wall. He did an incredible job, quick & efficient. Herb left the area even cleaner than he found it (contrary to another review I saw on here). He even took the time to explain to me everything he was doing & how my gas lines are set up in my home. The pricing he gave me was also more than fair. With everything he did here, I really feel like I got a DEAL. He is also very personable & kind. My little 3 year old just loved talking to him & playing yo-yo. You just never find wonderful service like this anymore & I am so glad I decided to go with his company. I will definitely be calling him in the future with any other gas, plumbing, or contractor work I need done. Thanks Herb!!!

Very pleased with Atomic Plumbing &Drain they are very reliable very professional and I was very pleased with Mr Miller and his assistance they checked all rooms asked questions before taking action I felt very at ease with them . They found the problem fixed it cleaned up afterwards . Very polite. I will always use this company.

We love our unit from the time they installed it.
We saw a big difference in our utility bills.
The savings have been impressive.
When we first were on the market to replace our unit we talked with a number of their competitors.
They proved to be much more knowledgeable

Technician, Stephen was courteous, professional, first class! The charge was very reasonable.

Hunter repaired our air handler efficiently and well. He explained the problem and the repair.

We had a small snafu with the City of Norfolk for my business. Some regulatory paperwork for a backflow valve got misfiled under the wrong address. Needless to say, it became a bit of an event when the Office of Cross Connections came in and wanted to shut off the water. Fortunately, AT Large was very responsive and handled the situation professionally, courteously, and promptly.

Mistakes happen, paperwork can get misplaced, etc. The important thing is making it right and being dependable when time is of the essence.

Thank you for making what could have been a bad experience a good one!

Berto came to my house for a service call, and found my unit needed to be replaced. This unit was also bought through Russell's 17 years ago and has not let us down. He gave us the best option at a great price. Thank you for your care and concern and for the wonderful service you provided.I want to also add that Andrew came on my scheduled time,installed my unit with his assistant and provide excellent service. Thank you Russell's for having a great team

Their work is great good luck in setting appointments even when you join the yearly maintenance. Close follow up on the customers part is required or you may never see them. Basically the only issue I have seen originates with scheduling which is an office problem and the ‘ sorry about that’ attitude that pours fuel on the frustration.

Called Newman's and it sounded like just a call center. Quoted me something ridiculous without even looking at the job. Use caution...