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Please avoid dealing with this plumbing company at all cost, they are contracted by Pproperty management Associates (PMA) to deal with plumbing isssues at our Condominium and Premier Plumbing is dishonest, fraudulent and staffed with rude and unprofessional people who will do anything to extort money from customers. They will sabotage your plumbings while working for you so that new issues will come up just so that they could be called to fix and make more money. They will also show up late, take breaks in between the work so that their work will continue late pass the normal hours so that they could charge you after hours work. This is fraud and unethical, I am filing complaints with the BBB, and other state and federal agencies.

The plumber arrived on time and was very personable. We discussed prices and were able to narrow down the job to specifics since I was 100% sure where the clog was. I appreciated that he listened to me and was able to clear the clog quickly and efficiently.

Our Ac has been giving us trouble for a good while. And we couldn’t take it anymore. We had repair person after, repair person at our house. They kept telling us everything was fine and in shape. It wasn’t fine. Finally we called McCoy Plumbling. He was the only one that went upstairs in the attic and found the problem. He told us we had a pipe that was backed up. That’s was why our unit kept turning off and on. He drained it and suddenly within an hour our house started to feel cool like normal. I’m keeping this company on my speed dial. Thank you again!

***REVIEW EDIT***I’m updating my 3 star review to 5 stars.Every company may have a few negative experiences and it comes down to how they handle those and respond to them in my opinion. As I stated below, we’ve worked with Russell’s a few times, to replace our HVAC was a great and very positive experience, we left feeling truly valued customers and happy with our service. The subsequent plumbing service we received was not a good experience. The plumber asked for a review so I left an honest one. Well Russell’s contacted me directly today and overwhelmingly redeemed that negative experience. I’m so impressed! The woman that called was genuinely concerned with my experience, apologetic and made it right financially as well.Every company can’t be perfect but I truly feel like Russell’s tries and when they miss they care to make it right and keep your business. They’ll be keeping mine! Thank you for such kind follow up!!!I’ve used Russell’s for hvac and plumbing and spent (in my opinion) a significant amount of money with them. When we replaced our HVAC we knew it was pricey and not the most competitive cost but they were timely and the gentleman we worked with was super kind and professional, we just went with them. Since then, having them come out for plumbing in our new home it seems like we MUST being overcharged and today when they came out for some drain snaking and to look at a toilet that had a comb flushed down it by our young child...$550 later I was told it can’t be fixed and we need to replace the whole toilet with a $700 plus toilet on top of the money already spent. That would put us at almost $3000 in for mostly minor plumbing fixes over the last 3 months. And now $550 today without my primary need being actually fixed, not without spending another $700. The plumber was also not very friendly, I felt like he was frequently talking down to me. Especially when I mentioned that last time we received service they couldn’t come out for two days and still charged me a service call fee of $72.50 when I found out after the fact, according to their website they do not charge if they can’t come out same day. When I called to schedule them to come out to address my toilet issue they told me to mention the oversight in them charging me for the service fee during the previous visit to the tech today for some kind of cost break and when I did he got very upset with me. Not a positive experience having spent so much with this company over the last year between two properties to have spent over $500 today and still, according to them have a toilet that altogether needs to be replaced. I can’t help but feel like I’m getting taken at this point.

These guys did a great job! Got me the system I wanted after all the research I did and even made sure my duct system was correct for the system I wanted. They were even quick to get someone out on a weekend to fix an issue that can up to make sure everything was good a few days later. I will be calling them back for my yearly maintenance and would recommend them to anyone who is looking for a new system. My energy bills are already dropping. Thanks guys!!

Excellent service. Very professional

All I can say if you plumbing needs, no matter what they are, this is the place to go!!! Knowledgeable and helpful staff!!! I highly recommend!!!

Awesome service and talented technicians

Robin called me back quickly came out to my house on time. He had a positive attitude and left my bathroom cleaner than what it was when he got there. I highly recommend Robin with Bay Breeze Plumbing.

These guys are pros . They don’t charge you by the hour. They have flat rates. The guy coming to your place been doing it for twenty years or more. They just did a job for me that would’ve cost me $400 if I went through someone else. They did it for much less. These guys are great.

I had Norfolk Plumbing out recently to my home for some ongoing plumbing issues, all I Can
say is WOW! Everything from the scheduling, to the tech arriving was easy and straightforward.
The ladies in the office were pleasant, and the technician Mark was fast, efficient, and very
helpful. I will definitely be calling them from now on!

If your builder says the HVAC was done by Central Plumbing and Heating… choose another builder