Best Underground Plumbing Services in Charlotte NC

I can't say enough about these guys. Professional, friendly, timely, knowledgeable, courteous, and honest. All Hours Plumbing replaced my water heater and corrected previous installation errors. They were early to the appointment. Explained what they were doing and they held true to their original quote. I will not call any other plumber.

Mr. Yates did an awesome job and always professional and pleasant.

Adam took care of the problem professionally and very quickly. Even fixed a sink drain problem at no charge and without being asked! Pointed out some problems I will get an estimate on next week.

Kevin was extremely responsive and quick to come change out my bathroom faucet. I asked for a quote and within 5 business days I had a new faucet. It was very fairly priced and he even included a coupon from their website. Would recommend for standard plumbing services.

I highly recommend Rose Plumbing. We needed someone right away and Chris was able to come first thing in the morning. Great service.

MD Plumbing is the BEST! We highly recommend them.

Unfortunately I did not have a great experience with American Leak Detection of Charlotte. We had a leak of unknown source and my plumber recommended them. Their regular guy was out sick so they sent 2 guys out who must not have been competent. I watched them closely because I was paying $700 up front and wanted to know how this works. They took a long time and finally decided on a spot and marked it and then left behind a part of their machine. We called the plumber to dig. He dug 4 feet and no sign of water. I called ALD and they insisted that they dig to 6 feet. This required a big machine and at 7 feet still no leak was found. I called ALD again & they acted like I was not telling them the truth. Finally they agreed to try again and sent out their regular guy who quickly found it in a VERY DIFFERENT location where the 2 original guys had not checked. This mistake cost us an extra $1000 dollars & created a HUGE hole in our front yard.
The address on their website is not real, I went there to return the machine part and discuss this situation and no one at the address had heard of them. This does not sound like a legitimate business to me. I have not received an apology nor any offer of compensation. It seems crazy that they can make a huge mistake that costs ME 1K and there isn't any way to hold THEM accountable. So this review will have to do and hopefully someone else will be able to find a company offering better terms.

Attempted to use this company to fix the leak under my sink as they are used by my home warranty service. Blatantly lying to a customer and my home warranty company is evidently a normal thing with these people, as they did nothing to fix my problem then told me I would have to pay for the repairs after getting approval from my warranty company to do the repairs. The manager changed his story and tried to make it seem like I was the one who had a problem after calling them out for their lying. Seems like they got approval for extra payment by my warranty company and then tried to say I had to pay as well. Not trustworthy as they lied and attempted to have me pay on top of what Choice warranty approved. Terrible customer service...

DO NOT CALL THIS GUY!!!! He is extremely rude, disrespectful and a know it all but unfortunately knows nothing about customer service. Terrible experience!