Best Rooter Plumbing in Charlotte NC

Called them at 10:30 AM, Jason showed up at 11:00 AM, took a look, quoted $250, got his machine, open the drain in 15 minutes, cleaned up, gave me a bottle of drain cleaner to use once a month and was out of here by 11:30AM. Great job, quick service. Could not be more pleased after having tried to snake it myself for over 2 hours. Well worth the $250.

You arrived when you said you would, you performed the basic analysis of the problem, you called to discuss the options and explained the process you would be going through, presented an estimate by email immediately after we decided on the preferred process, performed the work in a timely fashion, and satisfied both myself and my renters on-site. The only reason I did not give you a 10 was because I know so few people in the Charlotte area thus it would be unlikely that I would get a recommendation request!

I am 100% satisfied with the technician who came out to fix our kitchen sink. The tech was very knowledgeable his name is Scott. I would definitely recommend this company to anyone that I know. This company is honest and I feel very blessed that I chose this company. Scott was very professional! I would definitely hire this company again!

Larry Richardson with Rapid Rooter installed a new gas oven for us. He is very courteous, efficient and knowledgeable. He did an awesome job

The plumber showed up at a retail store and gave me a price of $530.00 to unclog the toilet. As I was waiting for approval for the Corporate office. It was taking corporate extra long to get approval and he left and said he could come back tomorrow, which was fine, I don't blame him. I finally got approval for the amount he quoted me.He arrive the next morning and informed me that he needed to pull the toilet and clear the line which is additional $290.00: the total price being $820. and some change. This was extremely frustrating because he quoted me $530, but the bill ended up being $820.00.I had to pay for the additional money. I feel frustrated.The tech was nice, but I felt like he should have know that there was not a clean out and he would have to pull the toilet.It was not a pleasant experience for me.

Stan was amazing. We suddenly had issues with water backing up in a ground floor tub just has family arrived for Christmas. Stan was here within an hour of us calling for help. He was incredibly knowledgeable, took extreme care in his work and detail in explaining what he was doing. As an HR Executive, I observed Stan demonstrate many leadership capabilities that would be a great benefit to your business.

Can't say enough about the great service and professionalism. Oscar and Angel were on time and found the leak and fixed it. Thank you very much.

Great experience. Roger responded promptly to my request; gave us a great price and completed the work quickly and professionally. We will certainly recommend him to friends in need of plumbing repair work.