Mike Patti

5 months ago

Roger did an amazing job for me. I had two repairs I needed and Roger responded to me right away after I contacted him. He came the next morning to look at my issues and actually did the repairs immediately. His pricing is very good and his work fixed my problems. He is very knowledgeable and did a great job of cleaning up after his work. I highly recommend Roger. I will use him again and recommend him to others.

Barbara Wood

6 months ago

Highly recommend Roger Rooter plumbing. My water heater started leaking at 8 at night. We knew that we needed a new one. Called Roger Rooter after hours and he answered right away. He squeezed me in next morning and installed a new one. Both him and his wife were friendly, professional, and thorough. His prices were fantastic. 2nd time he did work for us and both times he was great. He definitely earned another customer!!! Thanks!

Rudy van Vuuren

3 months ago

Our water heater started leaking. A half an hour after I called Roger he was on site identifying the problem. He and his company replaced the water heater and cleaned the entire area in quick time. We have hot water again. I contacted Roger after he was referred to me by a top aircon company and I will refer him to others if they need a plumbing job done. Thanks again.

Pierre Valles

3 months ago

Needed some plumbing, work done. The routine type when aa home starts to age a little.

In not wanting to do a big company business anymore, I found local plumbers “near me” via Google search.

I was lucky enough to select Roger Rooter Plumbing. Lucky for a few reasons:

1) Very Timely
2) Extremely Courteous and Humble
3) Solutions Minded
4) Transparently Honest

When you don’t know an industry, but are very keenly aware of behaviors in presentation, it was easy to see that Roger has a very strong sense of pride in his work. Additionally, he looks at you in the eye and gives it to you straight without flinching.

Sometimes, you just know that you’re dealing with someone honest. And this was indeed one of those times.

He did a really good job with the projects that I needed done. No up selling or changes in the middle of work. Just about the business of making sure that what he committed to were done.

I wish that doing business with vendors and contractors was always as “good feeling” as this.

Fair pricing
Workmanship
Integrity
Transparency

Bigger companies would’ve done me dirty. For that matter, in every experience that I’ve ever had, bigger companies have done me dirty.

Lesson learned!

Tying into this guy seals the deal on any plumbing issues moving forward. Y’all out there that are dealing with bigger companies should consider giving him a shot.

Alison Chase

8 months ago

We have used Roger Rooter many times over the years in our community of 95 homes for many services, all with good results. The latest involved sewer cleanout backups usually caused by root infiltration. Roger comes as soon as he can, arrives when promised, does his work quickly and cleanly and bills fairly. Total professionalism. Recommend completely.

Brian Mooney

9 months ago

Roger Rooter has been consistently prompt, professional, informative and has saved me a lot of money over the other plumbers I have gotten estimates from. I have uses his services at least 4 times in the past 5 years for both small and big problems. I am always happy with his services

vic Fitzwater

8 months ago

We have used Roger several times to do a variety of plumbing needs. This time he Installed a commode. Previously he has repaired leaks for us. He stays in communication with us to let us know when he will be here. He’s polite and does a great job.

Music Man

a year ago

This was the second time I’ve had Roger Rooter do work for my home. Just as before, he arrived quickly, did a thorough job, and his prices are very reasonable. I did call another plumber first and the earliest they could even show up to my house wasn’t until five days later. I highly recommend him. Will definitely call for all future needs.

Sara Andrews

8 months ago

We’ve called Roger a few times over the years for our water heater and some shower drain issues, and he’s always super responsive and does a great job! Highly recommend.

Dwayne Shifflett

9 months ago

Roger is fantastic. He’s replaced a hot water heater for me, my new sink when we did counter tops and came over almost instantly when we have a water scare a couple weeks ago. You won’t find better service than this guy.

Latonja Crawford

a year ago

Roger and his son did an excellent job in our bathroom! He changed our shower faucet, installed an access panel for the shower, installed a new toilet, and repaired a pipe under the house. They are very professional! I highly recommend Roger Rootor Plumbing Service & Repair!

shesarunner1982

a year ago

We were in a bind and Roger came right out. Very professional, business like manner. Explained everything, provided helpful tips/advise. I highly recommend. Roger is now our go to guy! So grateful for the quick response, etc!!

Jonathan Newell

2 years ago

Great experience. Roger responded promptly to my request; gave us a great price and completed the work quickly and professionally. We will certainly recommend him to friends in need of plumbing repair work.

Martha Villafuerte

8 months ago

I called Roger very late at night. He was very helpful, gave me all the options and as always he was on time to fix our problem issues. I have used this business many times. I highly recommend Roger Rooter Plumbing.

Elizabeth Deaton

11 months ago

Our garbage disposal died. They were out there the next day to replace and completed the job quickly. They also came right in the window they said they would be there which I greatly appreciate! Will call again in the future for all plumbing needs! I highly recommend this company.

Rachel Cohay

8 months ago

Roger was awesome with our faucet installation. I’m very pleased with the work he did as well as the fair pricing!

Edie Gundersen

8 months ago

We always use Roger Rooter for any of our plumbing needs. They are always able to provide prompt and professional service, and are very pleasant to deal with.

Susan Miller

10 months ago

Roger and Son are a true blessing for this single mother. They were able to give me peace of mind and no leaking water pipes. Truly professional service.
Lindsey Bray -Ballantyne Area, Charlotte, NC

Heather Moses

7 years ago

We had an emergency after hours on a holiday and Roger was here in 20 minutes! He quickly assessed the problem, knew what to do, got the parts and had it fixed. We appreciated his honest advice and good service and will most definitely call him again for any plumbing issues. His prices are very fair as well. I would recommend this company to my friends without any hesitation.

Roger Rogers

4 years ago

Would definitely recommend Roger Rooter Plumbing! His prices are more than reasonable compared to all the other plumbing companies we contacted for our water heater replacement! He was thorough with the work he did and explained any and everything to us! He also took steps in the water heater replacement install that other companies would charge extra for!

Dave Vause

9 months ago

Roger and son are a great team. They provide excellent service at much lower cost than some of the larger companies around. Professional, punctual, solid service.

Bob Alter

2 years ago

They just left my house 30 minutes ago and I am extremely satisfied with the work they did. I called several plumbing sources for quotes. Many declined to even quote based on the fact that my water heater is in the attic. Roger Rooter gave me a quote over the phone from my requirements, and honored that price when they arrived. They came out within 90 minutes of my call to begin work, and were done quickly. From the time I first called them, to the time they cleaned everything up was less than 5 hours. Now THAT'S fast service. Their work was efficient and professional, and they cleaned up afterward. I can't speak for the performance of the water heater, yet, obviously, but I don't expect any problems to arise and fully expect I will be recommending them without hesitation.
Follow-up: It's been over 6 months and the water heater is working GREAT!

C Mullins

3 years ago

Roger came to our home to repair a water leak in our master bathroom. We called him on a Saturday evening and he came out the very next morning, Sunday! He immediately identified the issue and got to work on the repair. His expertise, experience and dependability have earned him my business as a repeat customer. I highly recommend Roger for your plumbing needs!

Todd Hoppes

9 months ago

Roger and his son did an amazing job very quickly and very professionally done. Would use him again anytime! 5 stars!

Dottie Mannarino

5 years ago

I had my hot water heater break. I called Roger. He replied within 30 minutes. We sent him pictures of our hot water heater. Roger arrived with a new hot water heater and removed the old all within a few hours. In an emergency situation I thought oh no it's going to cost a lot of money, well I was extremely satisfied all the way around. Great customer service. They should all be like him. Thank you so much.

Kathleen Coggins

8 months ago

I have done business with this company on several occasions. In every instance, they have responded promptly, provided excellent and courteous service and always reasonably priced! I highly recommend Roger Rooter.

Nina Stone

5 years ago

We used the services of Roger Rooter today and both hubby and I were very pleased. He got to us quickly and completed the task in an hour and 45 minutes..
We had a leak from one of our toliets and they just wouldn't flush. Water just rose up but drained slowly. We found our issue...a tampon. The price was reasonable. I will use this service again and recommend it!!!

Nick Donahoe

7 years ago

Roger was able to stop by to repair a broken/leaky shower pipe within 24 hours of us calling (he would have come sooner, but we were busy!), and he came on a Saturday! Very flexible, and when he came up he took his time, was very thorough in explaining everything he was doing, and everything he would need to do before doing it. Finally, after a small mess was made making the repair, Roger cleaned it all up himself and wouldn't let me help! We're back to a no-leak shower, and the cost of repair was more than reasonable (almost UN-reasonably good!). Highly recommend. Thanks again Roger!

Brendan Kahm

4 years ago

Bought a garbage disposal from Lowe's and planned on installing it myself. About 3/4 of the way through, I realized it was going to require extra piping which I have no experience in doing. I googled around trying to find someone local who could handle the job quickly, thinking it was going to have to wait until Monday (the call was placed on a Sunday). Not only did Roger come out and handle it at 7:00PM on a Sunday, he did it efficiently and professionally. I can't recommend his services enough, A+++!

Trevor Nickolai

2 years ago

Roger was fantastic to work with. I had called around to a few different places with a TPR valve leak. I was being quoted nearly $800-1000 (Morris Jenkins) and knew there was no way in heck it should cost that much. Thankfully I found Roger. He gave me a legitimate quote and said he could knock it out in an hour. He didn’t disappoint. Anyone who asks me “you know a good plumber” you can bet I am name dropping Roger.

Karen Allen

a year ago

Always responsive to your call. Came same day and was able to fix our leak quickly and the area was cleaner when they left than it was before arrival. Absolutely hands down recommend them for their efficiency and knowledge.

Lisa King

4 years ago

I only Trust Roger for my Plumbing needs. I have hired many contractor over the years and Roger is fair, gets the plumbing done right every time! Fair prices. He came out on a Sunday as my garbage disposal didn't work and glass was in it. He was fairly priced. I only call Roger!

Lisa

5 years ago

Only Plumber I will call. Roger does a great job & can trouble shoot & fix it right the 1st time.
I had him come out a couple years ago to go behind a plumber that left job undone.
Today he came out to fix a leaking sink & quote some other fixture replacement, including the Porcelain Throne for Master Bath. He’s already replaced one a while back and still working great.
Honest, dependable, on-time and cares about his customers.

Tom Geisler

9 months ago

I have been using Roger with all of my plumbing issues for years. He is very dependable and honest!

Alan Chicoli

5 years ago

Excellent work!!! I called Roger at 12:30pm, he was at my house by 1:30. He and his son replaced and installed a new water heater in my attic which they started around 2:15pm and the job was complete by 4:00pm. Now I have hot water again. I highly recommend them for any plumbing work.

Jill Magda

4 years ago

We just had Roger and his son replace our 15 year old leaking (about to burst) Hot Water heater. We called him and he was here within an hour with a Rheem Professional Series water heater (not your Home Depot special). His price was very fair, workmanship was clean and professional. I would highly recommend him to my friends and family!

Mateo Tiller

7 years ago

This guy is truly awesome. He's honest, charges fair prices, quick response time, and he's nice as well. I had a plumbing emergency happen on a Saturday afternoon and needed a gas water heater replaced ASAP. I have kids and the first day of the new school year was just 2 days away. I really did not want to start an incredibly hectic week without hot water.

He answered the phone within just a few rings. I was relieved to speak with him and not just leave a message. He arrived within 20 minutes, assessed the situation, gave me a decent estimate, and then went to get the water tank. He returned within 30 minutes and got to work. He explained what he was doing and why he was doing it. I know a little bit about plumbing and I know he was being honest.

About an hour later he was finished and didn't leave a big mess behind. Keep in mind, all of this was on a Saturday afternoon. I highly recommend Roger Rooter.

Matthew Harrah

2 months ago

They were great. Knowledgeable and professional with my interest in mind.

Sydny Beaver

4 years ago

Absolutely wonderful to work with!!! He's installed new water lines in both our laundry (they were corroded when we bought the house) and new lines in our sink, after it started leaking and the new faucet didn't match the old plumbing style. Quick - new day service, great price. An Absolute Dream. Will be hanging onto him to the long haul!

Robert Thorson

5 years ago

Professional, fast, friendly and very fair pricing for AFTER hours service!

My grand nephew broke the shower turn off somehow. I called Roger who ask for the type of faucet (Moen) and was here within a hour with the replacement part and had it fixed in twenty minutes. Roger guarantees his work.

james mccarver

7 years ago

We had a hot water go bad on a Sunday morning called Roger Rooter Plumbing he got us a hot water heater that day and installed it. The most honest, dependable young man that I know. When you need plumbing done right at a reasonable price give him a call.

Nicki Fiore

10 years ago

Roger is very professional and gets the job done quickly and efficiently. He takes the time to explain the problem and the solution. Great pricing too. He is first on my list for plumbing needs.

Thomas Pass

5 years ago

Roger can out to my house on time, was very detailed about what needed to be done. The best thing i liked about him was i did not feel he tried to work me over on the bill. I will definitely be using him in the future and telling all my friends about him.

Zachary Allan Inge

10 months ago

The best plumber around! Have used Roger multiple times now and cannot recommend him enough.

M KB

3 years ago

*****I wanted a professional 2nd opinion and called Roger Rooter Plumbing from Monroe NC. He came out within an hour of my call in the pouring rain and on Sunday*****
Wednesday when raining real hard for days I had fresh water stains on my kitchen ceiling and called a different large plumbing company the 1st time in Monroe. I was told the water was coming from the roof where the stacks are for venting. The tech's recommended I call a water restoration company out. The water restoration company came out and also was told I needed a roofer. I called the roofing company that replaced my roof 6 years ago and they sealed around all the stacks in the rain on Thursday.
This morning I woke up to a wet ceiling in my kitchen again after drying it out with a fan for days for the painter next week.
I wanted a professional 2nd opinion and called Roger Rooter Plumbing from Monroe NC. He came out within an hour of my call in the pouring rain and on Sunday! He went up in the attic with his son and found the hot water hoses were spewing water and steam was coming out of them, therefore soaking my ceiling in the kitchen. They even showed me what was going on in the attic with the hot water heater before fixing what needed to be done. Roger and son had everything needed to repair this by replacing the hoses with new ones and showed me what he did after. I was charged fairly and will only call Roger Rooter Plumbing from now on. Its hard to find a good company that knows what they are doing and Roger Rooter is a Master Plumber in my opinion and will be the only plumber I will call from now on. Thank you Roger Rooter Plumbing!
Lisa K

Cindy Tyson

7 years ago

This is by far the best plumber I have ever used. He even came to my house to replace a bad bathroom faucet at Christmas. He has done other jobs for me and I won't call anyone else. I have shared his information with others. In fact he was referred to me by another customer of his. You will not be disappointed with Roger at all.

Tom Fagan

10 years ago

Roger has worked on a few projects for me. He is professional and a pleasure to speak with. He diagnosed the problem and thoroughly explained the solution. Pricing is competitive as well. I would highly recommend him for your plumbing needs!!

William Helm

5 years ago

Best plumbing experience ever. Had roots blocking our line and they would not all come out. Took toilet out and fixed it that way. Left everything thing clean and working great again. I will use Roger for all of my plumbing needs.

Sheila Roberts

8 months ago

Excellent service. Very satisfied with the services provided. Arrived before appointment time. Would use again and also recommend to friends and acquaintances.

Darren Homesley

10 months ago

Roger and his son have done multiple jobs over the last couple years for us. Very knowledgeable, fair and always quality work.

Jennifer Mrkobrad

3 years ago

Roger Rooter is extremely responsive, punctual & they do great work! We’ve used them twice for multiple jobs and will continue to use them for our plumbing needs.

Allan Nolan

8 months ago

I was very happy with my service and the professionalism. I would recommend Roger to anyone who needs plumbing help.

Proverbs House

2 years ago

WOW - need I say more? OK - Was told that he would be here at 1:00, showed up 10 minutes early. Very professional and gave recommendations on how we can lessen the amount of hair that goes down the tub drain.
I have found my go to person when it comes to doing anything with plumbing.

Ally Green

7 years ago

Roger was professional, very responsive and knowledgeable. He patiently walked us through the process of our repairs. He does quality work at a reasonable price. We highly recommend his services.

Erin Thompson

5 years ago

Absolutely amazing work. He was very fair with his pricing and even did our dishwasher last minute that was never installed properly. Very professional and knowledgeable. I would highly recommend.
Sarah Thompson

Taylor Topper

6 years ago

Roger is the best! We recently moved to the area and he was recommended by someone else. He does great work and is very reasonably priced. We will definitely be calling on Roger for any other services we may need!

Michael Carlisle

8 years ago

Called Roger Rooter and they answered phone and repaired my toilet same day. I had a broken closet flange on a slab foundation. Called some other plumbers before finding Rodger and they still haven't even returned my call. Job was too hard for them I guess. Highly recommend and rates are extremely fair.

John Davis

8 years ago

Great service: Quick and Very Efficient.
We called him, left a message, and he called us back within a few minutes. Came the same day. Replaced a toilet in about 30 minutes.
He is very honest and his work is very professional. He backs his work: told us to call him if there were any problems.

Big Red's Bed and Biscuit

5 years ago

Roger is easy to get in touch with and returns calls quickly. He gives knowledgeable information and repair advice at a fair price. Highly recommend using Roger!

Renee Hode

5 years ago

I called Roger based on all the positive reviews and was not disappointed. He came out at the promised time the same day and got my plumbing working quickly. Thank you!

Larry Strawn

3 years ago

I called Roger on Thursday, he came on Friday morning and in less than 1 hour had repaired 3 water leaks for a reasonable price. I will call him next time for plumbing needs.

Philip Plyler

7 years ago

Excellent plumber. Extremely high quality work performed. Very polite and friendly. Great prices for level of work! Thanks a lot. I will recommend Roger Rooter plumbing to everyone I know.

Fatos Adami

7 years ago

Awesome experience with this guy. I had a problem with the toilet attachment on the floor and he came and fixed it within one hour. Very courteous and professional. I'll remember him and use his services again whenever I can.

Matt Dandona

5 years ago

Honest and straightforward. Helped find a root and hidden clean out causing my main line to back up. Charged a fair price and fixed it right. Will definitely recommend to friends & neighbors.

Jeff Millar

4 years ago

Highly reccomend these guys! ! Honest and extremely prompt....I had a leaking kitchen sink on a Saturday evening. The owner came out in less than an hour fixing the leak and went above and beyond fixing mistakes made by a previous handyman.

Mike Fernandez

5 years ago

Roger and his son are good guys. Came out to fix my self inflicted problem, crawling around the crawl space without any complaints. I come to them for all future work. I highly recommend them.

Katie Ingram

7 years ago

Fast great service and reasonably priced. Roger was very nice. We would definitely use again for any plumbing repairs.

Billie Mcchesney

a year ago

I’ve use him for years. Every time I’ve called him, he’s come the same day. Always dependable. Always professional. Highly recommend.

Tom Sharp

7 years ago

Roger saved me $$$ over Roto Rooter's quote for toilet repair. I recommend his service and will hand out his business cards to friends & relatives

Breanne Brennan

3 years ago

They did an AMAZING job! Professional, quick, and they cleaned up after them selves. Price was amazing as well. I will defiantly use them again~

Michelle Starnes

4 years ago

Great experience, great work, great prices!! Quick, courteous, and professional!! Will definitely use Roger Rooter for all and all future plumbing needs!!!

Kathy Brucke

9 months ago

Excellent job at an affordable price, completed very timely, clean job. Would definitely recommend.

Cody Fink

2 years ago

Roger Rooter has completed several jobs at my house. I have always received excellent service and professionalism.

Angela

10 years ago

Always professional, always on time and willing to do what it takes! Very friendly and easy to work with! I definitely recommend him for all your plumbing needs!

james garden

3 years ago

This was the second time I used Roger. Both experiences were outstanding. Highly recommend. Fast, thorough and reasonable.

Angie Barnes

2 years ago

Roger exceeded my expectations. Responded quickly to my inquiries and showed up same day AND charged a fair price. Thanks guys!

Khia Harris

7 years ago

Very professional, needed assistance with some plumbing on an older home. Everything has been working great since the visit, I'll for sure use your services again if needed, highly recommended! Thanks ^_^

Sean Rhone

8 years ago

Quick response to my phone call and came out within a few hours to diagnose the issue. New water heater installed next morning and everything works great.

Len Mora

6 years ago

Awesome experience. Showed up within 24hrs and had the job done within an hr. Very knowledgeable. I highly recommend Roger Rooter.

Annmarie Celano

3 years ago

Reliable and honest. I thought his prices were a little high but wasn't in a position to negotiate. He did come in under an hour as promised

Charlotte Ops 2

3 years ago

He came on a late Friday evening before heading out on vacation with his family. They were waiting in the vehicle. He fixed a wall connection on the hit water heater. I haven't had a problem since.

Kat Short

5 years ago

Always professional and on time! I have been using them for the past 4 years for all of my plumbing needs and have Never been disappointed!!

Keith

3 years ago

About a third of the price of the big name companies that gave me quotes to repair a shower handle. They did it quickly and correctly.

Mary Herrington

8 years ago

AMAZING! We called Roger on a Friday night because our septic pipe was having an issue. He finished up dinner, drove out to Mint Hill (Midland side) and worked from 7pm-9:30pm. His rates are very reasonable. We still had issues Saturday morning with water backing up so I called him again, about 8am. Again, out he came. We took apart half our porch and dug out trenches with him only to discover our septic had been installed wrong! He recommended a great septic person. They came Sunday morning about 8am and pumped us out. Then out came Roger, AGAIN, to put in the new piping! He stayed 3.5 hours to make sure the job was done right.

I can't tell you how much it meant to us to have a non-septic smelling home! Roger came out every time we called, promptly. He told us if he was going to be delayed and worked straight through. No breaks. No dillydallying. Great sense of humor and easy to work with. Excellent work ethic, knowledge and personality.

We have some smaller things to have done such as replacing toilet inners (we always seem do it wrong), some faucet replacements, etc. I'll tell you what, I will be calling Roger again to come do that! Again...excellent! Can't wait to run my dishwasher and washing machine and shower!!!