Best Residential Building in Albuquerque NM

We recently started using Plumbing Express and they have been courteous, on time and affordable. Will definitely keep using and recommending them!!

I was referred to Certified Plumbing from a friend that used their services for installing a new HVAC system. I was very impressed with David Carillo when he came out to my home to give me a quote. His prices were extremely competitive and the service I received was outstanding. I would recommend this company and their quick, courteous, and efficient service.

Had the best customer service experience, the technician was friendly,fast, and professional. They also have great prices.would highly recommend this company

Luis O. did an awesome job! Fast, efficient and friendly!

Great business and friendly people that love to help

Called them to fix a noisy swamp cooler, they came right out that afternoon. Told me I needed a new belt and bearings. Gave me an estimate for 1.5 hours in labor and parts. They did not have any parts on the truck, so I guess they had to run to Home Depot. The job was completed in 1 hour even with the parts run. I have the time they came in the gate of my complex and the text saying the job was finished. I was still charged for 1.5 hours. When the tech finished the repair he came down and said there may still be a little noise as the bracket on the fan was bent. I said OK. He told me I would probably get another 2-3 years out of that cooler. It was quite for the rest of the day and then back to the same clattering I had before. I call them back and they said it would be the end of the week before they could make it back out. He did arrive on Friday morning at the agreed upon time. He went up on the roof and came down saying the bracket was now broken and jumping all around. I asked for him to show me where this was in the cooler. We were both on the roof and he took the bracket and shoved it back and forth and said see. I told him the other repairs should not have been made if that part was in that condition. He got quite defensive and said is was all bent up and he could not tell the condition prior to the original repair. The cooler was functioning when he arrived the first time, nothing had ceased or was bound up. He raised his voice to me as we both stood on the roof. I had to tell him not to yell at me. He then said maybe he could get some JB Weld to stabilize the bracket..... but he did not have any on the truck. He said he would be back at around 5pm to do the job. Then just a few hours later I get a call from the tech saying that the owner of the company was willing to deduct the price of the repair from a new cooler and install. $1,475 less the repair of $229. I told him I thought that price was inflated. I have priced a similar cooler for about $600 or less, the motor can be reused and installation should not be any more than $400. I told him I could not afford to replace at this time, and just come out to so the weld on the bracelet to get me through the season. They never showed back up. I even called the next Tuesday morning and got nothing but attitude from the office girl. So this bad review could have been avoided if they had just done what they said they would do.

Would not recommend. Not professional answering the phone. If you just have people waiting on hold you shouldn't have a business. Couldn't even answer my question.

Did not return my call