Best System Replacements in Boston MA

Responsive and always pleasant to do business with. Work done with care and high quality. Highly recommend.

The owner was polite and the guys were top notch.They got in did the job and left the area spotless. Highly recommended.

The last thing anyone wants is a sewer backup on any day let alone a Sunday. I made a few calls and the price was outrageous to bring out a jet truck (of course being Sunday), some places didn't even respond. My mothers budget was also an issue as she wasn't prepared to spend thousands of dollars on cleaning her sewer line.
That said, Adru came with an electric snake (at my request) and proceeded to try to get the clog, however we have a catch basin so it's not quite as cut and dry as using a snake (which I had a feeling would be the case as it has been in the past).
Andru was courteous, professional, thorough and concise. After an hour of trying to avoid the jet truck , he communicated to me that we would need the jet truck. He made a call and within 30 minutes a jet truck was outside, not only that but they put a camera in the sewer line to accurately see what they were getting into. Something a previous drain cleaning company that we had used never did (if they did it would have been an extra charge). Andru and Andy worked together communicating the entire time and cleared the catch basin with ease.
If you have to have an experience with a sewage backup, this is the company to call.
Everything they did was included in the price given, all the while communicating to me effectively what they were doing, showing me the camera in the line to showing me the end result which was a very large tree root that came out of the system.
I work for a plumbing company so I am familiar with others that do this type of work. This company impressed me enough to write a review which is not something I normally do.
I will be recommending Drain Stars before any other company based on their responsiveness, professionalism and sensitivity to our financial situation, they were not out to take advantage of the situation we were in, they were in it to do the job the right way. The price of the job was more than reasonable for the time and effort that was put into cleaning the catch basin. Others would have charge double what they did for the amount of time they were here on a Sunday and in the rain!
In these uncertain times, which for me is important as my mother is on oxygen and hasn't had any outsiders in her home. This was an unavoidable situation that we needed to resolve, they both wore masks and gloves and understood though she was paying the invoice, the communicating had to go through me. I felt comfortable around them given they took the precautions that one would expect at this time.
If I could give them more than 5 stars I would. Great job and much appreciated!!

White's Installed my gas heating system ten years ago. If there ever is an issue (and any issue is with my old radiators, not the furnace) they return my call very quickly. Have recommended this company several times (as a Realtor) and everyone has been pleased!

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

We had a lot of plumbing work to be done recently. I am very happy that I have found Velocity. Tom and his team did a fantastic job setting up my new full bathroom. They also installed new boilers and toilets, fixed radiators and gave me good advice on how to save money on heating. He does the job so responsibly and with such attention to every little detail, it's a real pleasure to see when the job is done. Everything is always clean after the work is finished. Tom is very honest, responsible and professional with lots of experience. He keeps his word, always comes on time. Tom, thank you for everything you've done for me this year. Highly recommended Velocity Plumbing to everyone!!

Heating and A/C are trades where you have to be very careful about who you call. An unqualified or dishonest technician can really ruin your day. I have found this out the hard way a couple of times.
I have a Buderus 142 High Efficiency gas fired boiler. It was installed in 2012. Not everybody can service this equipment properly. A couple of weeks ago I found out the tech. I've been using has retired. He was a one man show, so it left me searching for a new tech.
I searched the Buderus company site, which led me to Aquaflow. Learned Aquaflow is owner-operated, and has been in business around 20 years. I decided I'd give him a try. Anyway, about a week ago, Aquaflow's owner Vincent came by and did a thorough preventive maintenance/cleaning of the system. Right away I could tell he was knowledgeable of the system. He had quoted me what I feet was a fair price, and spent more than a solid couple of hours going through everything. He measured its operating efficiency, and gave me a written report, which no one else ever did.
So I have a new heating tech., who I trust and would recommend highly. Check Aquaflow out. He seems to specialize on Buderus, but works on all types of heating systems. Believe me, if he can service Buderus, he can easily handle the others. Vincent also offers complete plumbing services.
Thanks Vincent

Excellent service. I had a plumbing emergency over the Easter holiday. Nobody else would come out to help me. These guys guys did, even though I lived well beyond their usual service area. They took care of the problem with professionalism and left everything clean, tidy and (most importantly) functional. In the end, the cost was very reasonable. Highly recommended.

Ernie was very responsive and the quality of work was great. He came the same day and understood the urgency. The repair was bit tricky and he was through professional and very friendly. Would any day recommend him.

Had an appointment and they did not show up, call, or respond to my text asking if they were still coming. Now I have to find someone else to fix the leak under my sink. Very disappointing.

I called Cardarelli Plumbing this morning (Friday) as my kitchen sink was leaking. I picked these guys as they were recommended on the “Quincy is Everything” Facebook page. What a great call. There arrived within an hour of my calling, examined the situation, pointed out what was needed, went and got the parts and now at lunch time they are done and gone.
Extraordinary service, clean and competent and very reasonable. I was dreading the experience as I didn’t have a plumber I knew and was afraid of being hosed (no pun intended). Now I have a keeper.

No longer the same company that previously did my work.