Best Steam Boiler in Boston MA

Paul is the best plumber in Boston. Very friendly and professionally

McMahon sent a plumber to address my issue on the same day I called. They kept me informed of his schedule and when to expect him. Elvis explained the situation to me and gave me alternatives to choose from with pros/cons of each. The repair was done quickly and he made sure I was happy with the results. I really appreciate the quick and helpful service! Thank you Elvis!!

My bathroom sink drain broke. I asked my ex to take a look, and he promptly dropped a piece of the sink down the drain. That didn't fix anything. Then I contacted Drain Flow. Tony said he could send someone over the next day, and he kept in regular contact via text to let me know when my savior, who goes by the name of Abe, would arrive. After a quick inspection, Abe said, Oh, this is worse than I expected. (Have you noticed that no one ever, ever says, This isn't as bad as I expected?) On the up side, Abe managed to end my nightmare as quickly as possible, and for less $$$$$ than expected--and he was even amazingly tolerant of my manic barking dog. (He's just doing the job a dog's supposed to do.) A+++++++--thank you!!!!!!

I've lived in the same place for 12 years and always thought my toilet moved slightly, but I was always told that it was in my head. Even when my wax seal was replaced, a plumber from a different company never said anything. I decided to get a new toilet, and Luis asked me if I had noticed that my toilet only had one screw instead of two holding it to the floor. I had! Apparently my flange was broken! Luis did a great job laying out options and distinguishing what repairs were required, optional and unnecessary, but a possible future project.

Narrow Way knows heating systems. I have a heating system with a pump running all the time. I called the company who installed the system several years back. The technician couldn't pinpoint the problem, but he suggested me to replace the control board for $1300! and say let's start with that. I am so glad I called Narrow Way. Mario came out and figured out the issue right away, now the problem has been fixed and I am so happy. From now on whenever I get boiler issues, I will always call Narrow Way first.

Excellent service. I had a plumbing emergency over the Easter holiday. Nobody else would come out to help me. These guys guys did, even though I lived well beyond their usual service area. They took care of the problem with professionalism and left everything clean, tidy and (most importantly) functional. In the end, the cost was very reasonable. Highly recommended.

They were quickly available & scheduled the job for the next morning. Nice folks. It was a difficult copper solder-joint leak in a nearly inaccessible space, but they were able to solder in new copper joint w/o burning the surrounding wood, then heat-cycled the boiler to make sure the leak was truly fixed. They worked quickly, but did not try to cut any corners - they did the correct fix vs. the quick fix.

Full of knowledge, honest and professional. Highly recommend!!!

Extremely professional and outstanding courtesy! Not to mention very good plumbing but the former are more important than just knowing how to do the job.

Jim responded promptly to my request for new service as a new customer, set a time to confirm his availability after completing his current job, contacted me as stated and showed up as agreed. All important for any small business. He estimated the job--re-piping a gas connection in our kitchen wall to fit a new range--and completed the job promptly and as estimated. He's personable, knowledgeable and thoughtful.

Furthermore, he performed the job in September 2020 during the pandemic. He was neat and careful, observing protocol--wearing a mask, booties and generally being thoughtful about concerns we might have about bringing him to our home. We're landlords and we definitely intend to use his services again at home and for our tenants

Bart

Rich is a consummate professional. He completed an oil-to-gas conversion for us when our oil boiler failed. He thoroughly explained the process to us and was present throughout the process when other contractors needed to be involved. Rich was communicative throughout the process and considerate of our needs. He ensured that we were not without hot water throughout the furnace transition process and worked around our family schedules. We are very pleased with the final set up and are very grateful to Rich and Lori for their guidance, kindness, and conscientiousness throughout the project.

Simon is very professional, knowledgeable and comprehensive in his work!! A pleaseure to work with

Very positive experience. Replacing P-trap I had removed from bathroom sink. Older plumbing. Had the chrome part on truck. Reasonably priced. Yakov and Shane were very professional and explained very well what’s going on with my older plumbing. Very useful information. Will definitely use again.

I decided to use this plumber solely on the reviews and that was a big mistake. I have never written a negative review in my lifetime about a business since I also own my business and know how difficult customers can be sometimes. I scheduled an appointment with this company at a certain time but they showed up 4 hours earlier and I was not home. They rang the bell came in did the work in under 1 hour which was a very simple job with very little supplies necessary. They charged twice what the normal cost of the job would be and took advantage of the person who was home just because she was a woman. I gave the business owner a chance to respond to my complaints instead to be called a liar who is trying to cheat them and several other names. They claimed that they charged per hour labor from the time they got the call and left whatever location they were at trying to explain the outrageous price and that I had to pay for time and gas for them to travel to me which I live less than one mile away. Then they said they charge a flat fee for this specific job each time which is false because I explained the job and even texted them a picture and they said that they need to come out to see it to give me a price. They did try hard to explain the over inflated price in which there is no explanation. They even charged in the invoice for the appointment even though they claimed to waive that once they start doing the work. There was no break down of labor costs, cost of parts just a huge total with an appointment charge added on. They said they would offer a discount on my next job or a $50 discount because they know they did me wrong. I feel completely taken advantage of and I was not home to approve this job and it is a shameful to take advantage of women to make profit. I believe in making an honest living. This was not honest at all what they did. Proceed with caution with this plumber.