Best Steam Boiler in Boston MA

Paul is the best plumber in Boston. Very friendly and professionally

Responsive, friendly, quick to schedule the repairs and took care of water heater issue that same day.
The diagnosis fee is separate from the repair costs, but still reasonable cost.

I'll never use any other plumber! Anthony was responsive, knowledgeable, affordable and punctual. He replaced my unit's hot water heater on short notice and took it upon himself to convince the staff at the hardware store that my old unit was still under warranty, which helped save me a lot of money.

New boiler installation. I have used this co. for years. Kyle, Tim and Frank did a great job this time around. Professional, knowlegeable, arrive on time and good customer service; reliable with no hassles. (A bit more expensive than others, but definitely worth the money). Thanks again!

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

Great service! Pleasure to work with every time :)

In and out so fast. Know what they're doing even on a not so standard install. Cleaned up took away all old parts and packaging. Left like the were never here. If anything goes wrong just call. The best.

We have been using Bell Tower Plumbing & Heating for years for all of our plumbing needs. We formerly owned a multi-unit apartment building and used Bill on a regular basis for many, many, tenant plumbing issues over the years. We also use Bill at our own home. He is very professional, on-time, quick to respond, reasonably priced, dependable and honest. Bill never tries to up-sell a job and I have always been pleased with his work. I would recommend using his services to anyone and have many times to family members and friends. He is outstanding and you won't be disappointed.

Like above, they were responsive and fixed it, but they charged well above market.

Jim performed an excellent service on a short notice. He was honest and helped me resolve my issue quickly.

We found Rich when we were looking to replace our ancient oil heating with a natural gas system.

He was responsive when providing quotes, competitively priced and was happy to answer any questions we had related to the process. He is fully certified as a master plumber and his workmanship showed on the job. He helped us with processing the HEAT loan from MassSave and provided quick service even considering the impacts of COVID-19. He was professional on-site and was always sure to maintain distancing and wore a mask.

He was friendly and gave us updates on the work he was doing and why he was doing it. Our house is fairly old and had amateur work done by the previous owner and he took it upon himself to clean up several fittings and went above and beyond what was asked of him at no charge.

Overall, an excellent experience and we'd happily use his services again. Highly recommended.

New to Woburn and contacted Simon for a plumbing issue based on his proximity and some very good posted reviews. He was great... gave me some very good advice in advance of his visit, arrived right on time and fixed the problem quickly taking care to leave my home as neat and clean as when he arrived. Very personable and reasonable, someone I feel good about recommending to others.

Chris was exceptional at figuring out my leak problem. He was great about putting back all the shelves in closet, even fixing the broken ones and cleaning up after the job. On time, super nice and very fair.

Quick to schedule a service call for a broken hot water heater. They came out the same afternoon and fixed the problem for $300 including parts. Most others we talked to were recommending a complete replacement. Unsure how long we would be staying in the house so this was the best course of action. Would use again.