Best Sink Drain Lines in Boston MA

Over and above all expectations! Friendly and proffesional! Rapid response and communication! Very reasonable rates and knowledgeable technicians! Recommend highly!

These folks are very professional, they know what needs to be done and are straight with the customer. Great to have a reliable plumbing service close by!!

Rude and condescending on the phone. Perhaps they don't need the business.

I needed an emergency plumber and Frank made an effort to come out last notice on the weekend. Supply house was closed for the parts he needed. Made plans to come back Monday. Frank showed up and finished the job. Honest and straight forward. I would use Frank again and refer him to friends and family.

Tony is one of the best in the business. If you need plumbing services, your first call should to be Drain Flow!

Drain Stars was outstanding! I called in the morning and Andy was able to come out within a couple of hours. He used the camera to show me where the problem was in the sewer line, and he treated it then and there. He was wonderful about explaining everything. Highly recommend!

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

Excellent service really clean work Great team good job guys.

They were quickly available & scheduled the job for the next morning. Nice folks. It was a difficult copper solder-joint leak in a nearly inaccessible space, but they were able to solder in new copper joint w/o burning the surrounding wood, then heat-cycled the boiler to make sure the leak was truly fixed. They worked quickly, but did not try to cut any corners - they did the correct fix vs. the quick fix.

I spoke to Wayne about a non - functioning gas oven. He asked how long my tub drain had been slow.

I again explained the problem with the oven. He asked how many units were in the building and where the water shut off switch was located.

This went on for several minutes, interrupted only by his long - winded explanation of the changing design of gas stoves over the past 30 years.

Wayne was very, very confused. I will look elsewhere.

Eutis (I think I spelled his name incorrectly, but cannot find out how to spell it right) came by and diagnosed the issue. He was very transparent with the pricing: faucet gets fixed, or I don’t pay anything. Indeed, we debugged the clogged faucet problem, but because he thought it would be more worthwhile to me to check manufacturer’s warranty first, we decided to leave the faucet as is for now. Even though the problem didn’t get resolved, I appreciated his transparency and efforts, and gave him a tip on his way out.This is a great example of putting customers first. I hope Roto Rooters hires more staff like him. When the time comes to do other work, I will be considering Roto Rooters again.

Boston Standard (both on the phone as well as Leo P. On-site) were very professional, responsive and communicative. Their quality of service and feedback sought is not in keeping with most contractors/plumbers and goes well above and beyond that expected! Thank you BS for your time and assistance in the replacement of our HVAC systems!