Best Repair in Boston MA

Over and above all expectations! Friendly and proffesional! Rapid response and communication! Very reasonable rates and knowledgeable technicians! Recommend highly!

The plumbers are extremely efficient with their work. Becky is admin and extremely pleasant to work with, she was punctual and very informative. I highly recommend

John came and repaired some duct work so that the heat flow increased into the room I needed it too.

Frank and his team worked fast and were great! He told me everything he was doing and even fixed a couple things that we didn’t originally discuss because he found some issues. Everything went great and my new heating unit is installed perfectly

Worst ever. Hire professionals instead.

If you need any services, start with Ford. They have been consistently responsive and fast for all jobs in my building. During the last visit, Brian reconfigured our plumbing to work with our new countertops and sink faucet. He was extremely nice and personable even though we called him late on a Friday night. Great guy, great company.

It was a pleasure working with Drew. I got a call back from him within 10 minutes and he arrived within an hour. He told exactly what had to be done and gave me a quote on the spot.
He fixed the severely clogged kitchen drain in no time. Highly skilled and a real gentleman.

My experience with T-Flow was great, from the beginning, they called to let me know the window when they would be arriving and actually showed up on time - how refreshing. They were professional, polite and most important when the job was finished my bathroom was cleaner then when they arrived. I would recommend this service to anyone!

Paul is the best plumber in Boston. Very friendly and professionally

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Used this firm for many, many years. Great staff.

My water pipe burst at 1:00 am this morning. My landlord called this place and Trevor came at 2:00 am. He was extremely courteous and professional. He investigated and turned the water off and said he would return at 9:00 am to finish the repair. He left around 2:30 am. He came back right on time and located the leak with a carpenter. Bought supplies and worked to replace the pipe until 1:00 pm. I don’t think this guy slept or even ate lunch. Seemed calm, confident, and easy going and generally had a good spirit. Really appreciate your hard work. Thanks again!

Horrible customer service experience. In the midst of the record temperatures I had a couple of pipes burst. In a panic I called a bunch of plumbers including McMahon because of their amazing reviews. They told me they were all booked up for the day (Sunday) but could schedule an appointment for Wednesday. I decided to take it.
Luckily, I was able to have a different company come to repair the pipe. Shortly thereafter I realized my heat via my boiler was not working properly. I had not cancelled the appointment with McMahon for Wednesday, but they did not show up. When I called to inquire why no tech showed up they told me they had no record of my appointment, but they would call me the following day.
On Thursday, I received a voicemail and called back to get a window. They let me know my window was between 12-4, but would likely be after 2. A little after 3 I hadn't heard anything so I called to confirm they were still coming. The woman told me they would not be coming and denied the appointment. She even went to listen to the recording of my call that morning and then just apologized that they agreed to a time slot.
I completely understand things are incredibly busy, but I have twice now cancelled/rearranged my plans to be home during my set window to have someone no show. They should not be committing to time slots or making appointments and then no showing. At a minimum they should be making courtesy calls as soon as possible when they know they cannot make it instead of me needing to continually chase them. I would not recommend them to anyone as clearly their scheduling system (or lack there of) is a mess.

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.