Best Plumbing Service in Boston MA

i've used this company several times over the years for clogs - the main line to the house, the washer, the tenant's (who dumped grease & bolts down the drain) sink. they have always been reasonably priced and did a great job on the clogs. i was in the process of recommending them to a friend so i decided to write a review.

I hired CTW Plumbing and Heating to figure out why my basement was getting warm in the middle of the night. After determining that the basement heat was being controlled by the thermostat on another floor, they separated the basement heat into a new zone with separate thermostat and serviced our boiler. They communicated well, worked efficiently, and their work beautifully fit in with my existing systems. I will be sure to call them for any future plumbing work and recommend that you do too!

John came and repaired some duct work so that the heat flow increased into the room I needed it too.

I called frank on the coldest night of the year. With in two hours had a man to my front door. Fixed the problem was really cheap too. highly recommend.

Wonderful

I would recommend this company to anyone looking for a plumber that is professional and customer oriented. Matt has been to our house for issues with the ejector pump. He explained the issue and the cause. He answers all my questions which eases my concerns. Does not hard sell anything extra just comes in to fix the issue. He gives honest answers. Matt makes me feel as though he is taking care of a family member’s issue. I’ve used this company a few times and they hold committed to the day and time frame they give. I will use them again in a heartbeat if ever in need of their services. Matt is a great young man.

Always very prompt reply and make room in their schedule to meet needs ASAP. Staff is efficient, friendly, and very polite. Have used twice in the past two months and they will continue to be our go to plumber!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power

I’ve used McMahon Plumbing and Heating for a variety of plumbing and heating jobs at my home through the years. They always do a solid job and are friendly. Recently, my heating system broke during a cold spell. I called and a technician came out later that morning. Unfortunately, my heating system required more than a quick fix. However, the technician who came out was able to temporarily fix the problem so that I would not have to vacate my home for the evening. Later that afternoon, the company called me to explain my options (what needed to be done/pricing) as well as schedule a follow up appointment. The next morning, a technician came back and finished the job. Before leaving, the technician asked for me to do a series of tests just to make sure the problem was fixed. I highly recommend using this company!

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

I highly recommend Frank for plumbing problems you may have.. he was professional, friendly and explained things clearly.. he even checked a smoke detector I was having a problem with. I will definitely request his services in the future!

This company did a service to replace a water heater for me. The pipes have gone extremely rusty in no time. They are completely unprofessional. I have reached out multiple times in the past few weeks about them needing to come back and take a relook but no response. I am covered under their service agreement but I have gotten no response from then after an extremely POOR JOB they did.