Best Hour Emergency Service in Boston MA

Over and above all expectations! Friendly and proffesional! Rapid response and communication! Very reasonable rates and knowledgeable technicians! Recommend highly!

Hired Chin Plumbing for a kitchen and bathroom. I was surprised how inexpensive the job and was done quickly. Will use again!

Heat went out on the coldest day of 2021 so far. Drew arrived that morning and within a short time found the issue. He then fixed the problem for us while keeping us informed all day. When another issue came up, Drew offered to troubleshoot the situation on the weekend and walk us through what was happening via text and phone - above and beyond any plumber and heating company I’ve used before. We’ve already used his service for our latest issue with pipes and water leaks. Extremely professional, great customer service, and are very pleased with his diligence and response timing to fix our issues. Highly recommend!!

These folks are very professional, they know what needs to be done and are straight with the customer. Great to have a reliable plumbing service close by!!

Elvis and Eldris were so kind and positive and helpful with our AC unit. They explained what the issue was and were professional and knowledgable. We are so grateful for their time and help.

Best Commercial Plumbing/HVAC System Installation Company in Boston MA Operating With Maximum Efficiency! I'll trust them as sub-contractors for any major commercial/industrial construction project I have in the future!

Full of knowledge, honest and professional. Highly recommend!!!

Mike and his guy’s are great. The whole team was professional from start to finish. Mike was very transparent and only added suggestions if he thought one of my ideas was counterproductive. Anyone I send Mike to is always pleased with his quality and attention to detail.

I had to get my hot water tank replaced. Manny and his son came first thing in the morning like they said they would. Very professional and friendly, and did a great job. They took time to explain things I should know about the tank and shut off valves, and cleaned up after themselves. Price is very reasonable compared to the other places I called.

Roto-Rooter provided terrible service. We will not be hiring them, again.We called on a Friday about a leaking shower faucet. They offered us an appointment between 12 and 4 on Sunday. At 4 on Sunday we called back to see why they hadn't come yet, only to be told our appointment was for Monday (it wasn't). After arguing a bit, they admitted the appointment had been booked in error for Sunday and said they would send someone over.An hour later a plumber named Charles comes, having been told the wrong info about the job. But he looks at the shower anyway and says it needs a new valve. He says that it's a big job and it will be expensive to fix, around $700. And he doesn't have the part, even though we told them what the model was on the phone. He says we can save some money by going and buying the part ourselves to avoid the 200% upcharge they have on parts, then he can come back tomorrow and install it. He said he still needs to charge us $79 for the day, but it would count as a credit to the next day's bill. So we do that, buying the part ourselves for $100.The next day they call and say that Charles is unavailable and they're sending someone else over. A new plumber, Jim, comes over also not knowing anything about the job he's supposed to do. He looks at the part we bought and tells us it's the wrong part for our shower. He also can't figure out how to remove the fixture, repeatedly saying that he's never seen a shower like this in his 40 years on the job, despite it being a major brand (Delta). We have to remove the knob for him and he still proceeds to break it anyway. Then he goes off to buy the right part and a new shower knob to replace the one he broke.Once he gets back he literally pops out valve out and slides the new valve in, fiddles with the settings for maybe 15 minutes, and declares it done. Except he installed the knob upside down. After we make him fix it properly he gives us the bill. $535 to swap the valves, $200 to go get the part (which he then knocks off as a discount), and $160 for the parts. He refuses to honor the $79 we already paid, citing the $200 discount. We say fine and ask him about the part he used, thinking we can just do it ourselves the next time it acts up and save ourselves the hassle.The kicker is, after we pay him and he leaves, I look at the part we bought again and see that it's the exact same part he used. The one he said wasn't right. And after he leaves we have to take the whole thing apart again to fix the hot water settings, anyway, since he set the limiter too low. I wish we had just done it ourselves from the start and saved the $700.Update: In response to this review, Roto-Rooter refunded the $79 visit fee and half ($50) of what I paid for the unused part I bought. I gave them another star for following up.

Assnif is solid and has always been honest with me. Good tech with a good reputation

Dan and Nick were professional, knowledgeable, polite and resolved my issue - they were terrific!

Anthony and crew were friendly and got the job done quickly and cleanly. They went above and beyond to make sure the job was done right. It was a little pricey, but worth it for the quality.

David was very prompt and efficient. Went above and beyond with the services provided. Explained process throughly and gave helpful information to solve problem.
Was also reasonably priced.

Very Perfessional, on time, clean drian, left no mess...
This is the second time I used, sent Plummer right over...