Best Hot Tub in Boston MA

Prompt service, great communication, no surprises, Covid responsible, got the job done when promised! Matt went above and beyond to research our warranty from another company that is no longer in business. T-Flow will be our go to plumbing company from now on! Thank you to Matt and his team for making a stressful situation stress free!

Power Plumbing has handled all my plumbing needs over the last 15 years. They are very responsive, fast workers, they know their craft. Their pricing is very reasonable.

McMahon has been my plumber for years now and I have had all good experiences. Elvis came out today to connect my Icemaker. He gave me all my options and did a great job. I am very satisfied with his work.

Great experience from start to finish. Our water heater started leaking so we needed an immediate replacement. As other reviews mention, Tony was very responsive via phone and text which helped provide an overall positive experience. We set up time for a replacement on a Saturday morning when it was convenient for me. I had also gotten price quotes from the big box stores, Tony’s pricing was lower and I’m happy we ultimately went with him.

As an added bonus, I was in the process of replacing my washing machine hoses and had been unable to unscrew one of the corroded hoses with my own tools. Tony was more than happy to help and got the hose unscrewed for me in no time (and free of charge!). Talk about great customer service!

Had a water heater go out just last week. Very bad timing as we had a roof leak (the two were not related). We called Pann but were worried that cost of the heater, coming at the same time as other home repairs, would be an overwhelming burden to out wallet.

Michael Bunik, Pann manager, worked with us to make sure we got a great water heater in a timely manner, at a price we could afford. We were really glad we called Pann.

The Pann techs, Dana and Andrew (Drew), were very professional. Like all Pann jobs, they arrived on time. I was worried about complications in terms of getting the water heater in place due to our particular home and the addition of our basement door being inaccessible due to snow. I shouldn't have worried. Dana and Drew quickly found the best route to get the old heater out and the new one in. They worked in a very professional manner and finished quickly. They took the old heater out and cleaned up everything related to the installation. Even to the point of Drew making sure that there was nothing at all that may have dropped on the floors; a post installation inspection as it were.

Besides the great service, there were two items that show the professionalism of Pann. Michael Bunik is familiar with our home from previous visits. Michael had Dana and Drew bring out a shorter water heater (I guess they make them in different heights, albeit with the same water capacity). This was because, on another visit Michael noticed that our heater would install, to meet code, easier if the unit was shorter. Note that this was simply Michael's eye for detail in regards to home maintenance issues. At the time Michael took note of the height issue, our heater was functioning properly. He's just that good in helping homeowners be satisfied with Pann's service.

The second item of note was that Dana took time to make sure that I knew how to light (or re-light) the water heater in case the pilot went out. This wasn't trivial, it took a few minutes for me to learn. The upshot is that I'm now confident that, in the case of a pilot light going out, I can re-light it myself. I know that the instructions are on the heater but, by Dana's taking extra time to have me go through the procedure, I don't have to fumble around or worry that I'm doing something wrong.

Thanks to Dana, Drew, Michael and Pann for a great experience and a great water heater.

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

Ernie replaced two sinks a toilet plus found and repaired a leak in a vanity. Everything looks and works good so far. House was clean and everything was hauled away. I'll call Ernie next time I need a plumber.

I had to get my hot water tank replaced. Manny and his son came first thing in the morning like they said they would. Very professional and friendly, and did a great job. They took time to explain things I should know about the tank and shut off valves, and cleaned up after themselves. Price is very reasonable compared to the other places I called.

These guys were super responsive, on-time, did good work, and reasonable on price. And Nikolai was great! Will definitely recommend them in the future.