Best Heating Issues in Boston MA

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Matt was very professional and very pleasant to deal with. My son's sink drain pipe was repaired promptly. Great service. Will use again.

These folks are very professional, they know what needs to be done and are straight with the customer. Great to have a reliable plumbing service close by!!

I reached out to Frank after receiving a quote from another plumber. He was so helpful, quick to respond, came to assess, explained his assessment to me and offered a couple of options to repair vs replace, water was running and the other plumber had said it couldn’t be fixed for 3 days, Frank replaced the toilet the next morning and for the price the other plumber was going to repair it for. I really appreciated his helpful communication, transparency and his appreciation of stopping the running of water so I wasn’t wasting water and money for multiple days. Thank you!

Great work fixing the issue - and also diagnosed and solved some other problems along the way!

On a recent Google search for water heaters I found Boston Water Heaters and requested service. It was nice to see an owner actually answer the phone and speak to me directly. Not only was the service prompt but professional. Rich did an amazing job with our new water heater installation. It far exceeded our expectations. It is the most efficient water heater we've ever had. It is nice to see the personal approach taken by Rich and that family businesses still exist and you don't have to deal with a large company. I would highly recommend Boston Water Heaters to anyone in need of service. You will not be disappointed.

If you want to receive Five Star quality, professional, courteous, and timely service, I recommend you contact Sam at Alpha Omega Heating HVAC! We've had Sam at the house a few times now for various projects and have nothing but praise for his work. He shows up at the time agreed upon and doesn't quit until the job is done. He keeps you advised as to what's going on with what he doing......... and he notices things that can be improved and brings them to your attention. The best part is he's a very personable, likable guy. No complaints here!

Jay answered early on a Sunday morning & talked through my potential problem with me, advising me honestly. He came over only hours after & as the problem was negligible he charged me a nominal fee. We were able to talk through a few other potential plumbing opportunities in my home & I was afforded some excellent advise. I'll be using them for any/all of my plumbing needs!

Brian and Tommy are the best. Very knowledgeable and honest. I manage properties and only call them if there is any plumbing needs.

We recently had a new gas heating system replaced by Rich Mathews and he did a great job! He is very courteous and professional and we would not hesitate to contact him again if we needed work done. His price was very reasonable and we are extremely satisfied with the quality of his work. Five Stars!!

Their crew worked very hard to thoroughly clean the area. They left the dehumidifier on for almost a week at no extra charge to ensure all the moisture was removed. WMF and their team were great!!

Simon was very thorough, courteous and took the time to explain everything he was doing. We will happily do business with him again!