Best Heating in Boston MA

Put in a new water heater and a few other things around the house he deafly knows what he’s doing

We did that thing where you wait until the coldest day to turn the heater on... well it didn’t work! Frank was great on the phone and walked me through the checklist for our gas boiler. I sent out a few photos so he could see the type of unit and he called me back to let me know he could be here shortly. Ten minutes later we discovered the pilot light wouldn’t hold a flame and he quickly got the part and we had fire. He was personable and answered any questions I had-made me feel comfortable and confident in his service-and showed up in a mask taking appropriate precautions. We will be reaching out to him to schedule regular servicing of our units.

I can't thank T-Flow enough for quickly and professionally installing a new water heater after ours burst and leaked all over our basement. We contacted T-Flow who quickly worked with us to identify the type of unit, dimensions and installation area and had the new unit installed within 1 business day. Throughout the process everyone we spoke with was incredibly polite and professional. I will absolutely be using them in the future.

Paul is the best plumber in Boston. Very friendly and professionally

Power Plumbing has handled all my plumbing needs over the last 15 years. They are very responsive, fast workers, they know their craft. Their pricing is very reasonable.

Not sure why the other reviewers had trouble contacting them, I haven't had any trouble with the number listed on Google. I've used Junior's Plumbing three times over the past three years and been satisfied each time. Frank has always shown up when he said he would, unlike another plumber I tried, and he seemed like he knew what he was doing. He is also one of a short list of contractors in the Somerville area that will service a Navien tankless boiler.

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

White's Installed my gas heating system ten years ago. If there ever is an issue (and any issue is with my old radiators, not the furnace) they return my call very quickly. Have recommended this company several times (as a Realtor) and everyone has been pleased!

Best rates and service. Dan is professional, on time and doesn’t overcharge customers. Hired him for kitchen sink, dishwasher, and washing machine installation. Highly recommend

Wayyyyyy overpriced. I had a service call that resulted in replacing a hot water heater. My other contractor onsite said they were in and out in under an hour, which is great, right? I was charged $2065.00. His defense was that he told me the cost before hand. First of all he gave me an estimate. Secondly, I've never had a hot water heater replaced before. It sounded difficult and like it might take all day at that price estimate he gave me. Boy was I a fool. Had I known he was a price gouger I would have negotiated at the start. When I discovered they were taking advantage I fought back. In the end he tossed me $100 off. He continued to defend his pricing saying that the heater cost $1,100 (I called a supplier, that's the retail price, which they get at wholesale so he makes money off of that), and his defense was that he had 2 guys there. Let's do some math. $2065-$1100 = $965. They were there for under an hour. I'll throw in an additional hour for travel time and delivering the heater. That comes to $965 / 2 hours = $482.50/ hour for 2 guys. But you know he's not paying his helper much. $40/hour at most? So the guy just pocketed $442.50/hr. Annualized that comes to a $920,000 salary. I got smoked.

They did a great job at installing a water line in the back of a fridge. They were very responsive, friendly, great a communication, quick at returning phone calls, very kind and explained directions and tips/tricks to me to help maintain the fridge. I highly recommend. Thanks!!!

Update on 1/2023: great communication and quick call back! Still highly recommend.

I contacted Bill O'Brien based on a recommendation on the neighborhood list serv. He is horrible! I had a leak near my hot water valve. I called him in. I was told it was a problem with the TP valve. He came and looked at it. He said the TP valve needed replacing. I paid him to replace the TP valve. Two weeks later I had the same leak. I called him to come back and take a look at it. He said the water pressure must be too high. I should call the Water and Sewer Department to get the water pressure tested. I called the city. Water and Sewer came out. They said the water pressure was 70 pounds which is not very high. I called him back to come out. Then he said I should call tech support for the company that makes the TP valve. I called them. They said the plumber should come out and trouble shoot. If there was a problem with the valve they would replace it at no charge. I called Billy O'Brien he refused to come out and stand by his work which I paid in full for less than 3 weeks ago. He said there must be some other problem. But, he refused to come out and take a look at the leak to see if there was some other problem. Don't use this guy. He has every excuse in the book for his poor plumbing work.

Irene Smalls

My water heater was about to let go and my regular plumber had discounted it this morning because he obviously did not want to do the work. As the heater began to leak, I called Beacon Hill Plumbing and Heating who had been recommended by my rental broker. Steve was here within two hours, efficiently disconnected the old heater and installed a new one saving me untold distress and money had the heater given way and flooded my apartment. Steve was friendly, professional and a no-nonsense worker. Beacon Hill will have my business from now on. I couldn’t be more appreciative.

Had an old pipe that was corroding, they replaced pipe and I was happy with their work. They arrived when they said they would, communicated clearly and cleaned up when they were done.

This company did a service to replace a water heater for me. The pipes have gone extremely rusty in no time. They are completely unprofessional. I have reached out multiple times in the past few weeks about them needing to come back and take a relook but no response. I am covered under their service agreement but I have gotten no response from then after an extremely POOR JOB they did.