Best Business Services in Boston MA

Paul is the best plumber in Boston. Very friendly and professionally

Power

Rich is the most responsive plumber I have met. A solid professional whose depth of experience and knowledge can handle any all your plumbing work. Our job look like a straight forward electric water heater, but no, there were problems in evacuating old tank. Rich had all the tools to circumvent the issue. The work was completed in a timely fashion at a good and competitive price. I highly recommend Rich for any of your plumbing work

Great experience. This is the second time that I used them. Their fee is reasonable, service courteous and prompt and there was a choice of methods to settle my bill.

Service was great. Sam arrived within an hour of me calling him. Sam quickly identified the problem with my furnace and fixed it immediately. I definitely recommend!

I originally used Akian Plumbing when they were newer in the business. Their customer service attention was great because they were new and seeking to gain customers and good reviews, and they WERE good, though always on the expensive side. That higher price was worth the reliability in a pinch and the good service.Now, however, this is not the case. I had them look at a small job sometime maybe a year and a half ago. It's very small, installing a shutoff valve to separate two different pipes. Keep one running, shut the other off, valve added and a little bit if pipe, like less than 2ft. Originally they gave me a basic estimate but at the end of another job and not prepared to do it that day, no problem. I had the job description and estimate so I called back with the description and estimate for work to be done to schedule it later. I waited maybe 3 weeks to get that appt, they were busy. When the appt. arrived the tech came and said he was here to do an estimate, no time to do any job because he had one scheduled already. I was confused as I had waited like 3 weeks for the appt. Nothing I could do about it so I went ahead. He studied the situation and wrote up the job understanding that I was already frustrated to lose time and wait again. He said he would send the entire job description back to the office and next time I called he would make sure to make them give me a fast appt.Next time I called was about two weeks ago. I spoke to their office and referenced the job/estimate that I had in my email at this point and they said Ok they would call me back to schedule- they never did. Another weekend went by, I called them again, same reference, same job, and I was finally able to schedule something for a week later. Today the tech showed up at the appointed time, nice and courteous, but the office had given him absolutely no information about the job, just told hm to show up and he had a price, that was all. He studied the job but was not really sure how to go about doing it, and it was mostly MY advice of how it should be done that got us to a resolution. I am not a plumber and should not be giving this kind of guidance.He said the original guy who did the estimate was no longer with them, and from what I was describing he would have to make an entirely new estimate which would be more expensive. Apparently the office either did not have or would not give him (could not find?) any job description.This is a really small job that really should not talk a lot of research for an experienced plumber and a well run office, which this is not at this point. I was not willing to then do a third estimate and a fourth visit. I realize at this point that as this company has grown they have dropped the ball. Customer service is no longer the priority and they are not organized. As a customer my scheduling time is also valuable. Endless scheduling waiting, re-scheduling, complete lack of information retained, and ever changing prices has made me think I am wasting my time and likely my money.The owner is a nice guy, and I am sorry to write this review but guy, run your business better. No one wants to be dragged like this. if the prices were cheap perhaps I could accept some irresponsible disorganization and wasting time, but this business prices at the high end, with a low end experience, now.

Excellent service. I had a plumbing emergency over the Easter holiday. Nobody else would come out to help me. These guys guys did, even though I lived well beyond their usual service area. They took care of the problem with professionalism and left everything clean, tidy and (most importantly) functional. In the end, the cost was very reasonable. Highly recommended.

Rich just finished replacing our gas boiler. Tremendous job! He puts the customer first from start to finish with a courteous and professional manner. His pricing is extremely fair and he's true to his word. Highly recommended!

I used TJ Sillari for the first time. I am very content about the services I received from them. They are responsive and extremely knowledgeable. They showed up on time and pointed to the root cause of the the issue I had with my steam boiler and fixed it. They have my business and I recommend them without reservation!

Joe and his team installed a new gas boiler in our house. Everyone was efficient and professional. Most importantly, our new heater works very well and we have had no issues. I recommend Joe for major heating projects like this one.

Absolutely recommend! Jim did an excellent job installing our brand new system and guiding us through the oil-to-gas conversion. Even when we encountered hiccups outside of the project scope (hello, sudden asbestos removal!), he managed them professionally, efficiently, and with plenty of communication. We're really happy with our new system (so much hot water!) and would recommend Jim's services to anyone!

Thomas was very thorough in not only investigating, fixing, and testing a minor leak stemming from the air handler and hot water heater, but also in the various checks and steps he performed as part of the scheduled maintenance of the systems. He also clearly explained the benefits of the different annual coverage plans where savings could be had by the customer.

Rich is a consummate professional. He completed an oil-to-gas conversion for us when our oil boiler failed. He thoroughly explained the process to us and was present throughout the process when other contractors needed to be involved. Rich was communicative throughout the process and considerate of our needs. He ensured that we were not without hot water throughout the furnace transition process and worked around our family schedules. We are very pleased with the final set up and are very grateful to Rich and Lori for their guidance, kindness, and conscientiousness throughout the project.

Simon is an honest and great plumber. I dropped my contact lenses into the side hole of my bathroom room. And I want to find it out. It's like an impossible mission but I still want to give it a shot. Simon learned my situation, told me what he might do and honestly told me he could not guarantee it would succeed. Though it was very late, he still came to my place and helped to solved the problem. He tried every means he could think of. Even when I had given up, he was still trying, very professional! Another important thing is he charges very reasonably and performs greater than he asks for. Five starts! Definitely give Simon a call if you need a plumber!!!

Best plumber that we worked with.

Professional, quick to respond and did an excellent job fixing our sink. Would highly recommend!