Best A C Installation in Boston MA

Greg was efficient and informative . Quick to respond . & he has a clean truck. 👍 thank you Wayne Drain

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

John came and repaired some duct work so that the heat flow increased into the room I needed it too.

Frank did a great job replacing our garbage disposer in a timely manner. Very reasonably priced and overall nice guy. Will be keeping his number for future issues. Thanks Frank!

They are amazing and very professional. I called due to a main drain blockage, and they came the same day. Not only did they come on time, the price was very reasonable. I would highly recommend them to anyone.

They did a fine job. They replaced the things that needed replacing, and tried to explain to me what they were. I would use them again if I needed help.

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Called Tom White to make an appointment to service my steam heating system and he said he was booked to next summer. weird.

Power Plumbing has handled all my plumbing needs over the last 15 years. They are very responsive, fast workers, they know their craft. Their pricing is very reasonable.

I had them come to my place to see what is wrong with my heating system. They charged me 129$ just to come, and they say I need to replace the whole unit because they do not have the motor. I later found the motor with some other company and they were able to fix it. After, McMahon took a deposit of 500$ for the new unit even though I did not want it. When I asked for my money back, they charge me 129$ for coming which is fine, but they still charged me for 198$ because they were making phone calls to find a new motor. Also, they blocked my phone number because I was making phone calls to them to return my money. This is nonsense do not go for this company, they over charge you for nothing.

781 helped me some time ago with refilling the Freon in my ac unit and recently helped me troubleshoot a power issue with my thermostat over the phone.

Both times I’ve been left with no further issues or questions - will be working with them in the future for sure.

Frank did call me today to let me know why he didn't make the appointment. I apologized. I had asked why he didn't have someone else contact me to let me know and he said that there wasn't anyone working with him. I still believe letting customers know that upfront will give the customer an understanding and will allow them to empathize on how stressful his work day would go. I take back my negative comments and applaud him for doing what he can for his customers during these stressful and trying times we are all living in. I am truly sorry for writing that but had I known, I would have been more understanding. Again, I hope you can accept my apology. I hope you feel better.