Best Toilet Repair in Boston MA

I'm a new homeowner and I had no idea what to do. Bushi Plumbing was amazing and provided quick service! My water heater burst around 7pm at night and I called the emergency answering service for after hours and someone called me back within 15 minutes. I was able to text Renato a picture of the damage and model and he was able to come over the next morning at 8am with the replacement for a really affordable price! Truly great service and quick turn around, I really appreciated it. They'll definitely be my go-to plumbing service in the future. Thank you so much Renato!

Dishonest and worst ever. Sink leak after the repair. Technician did not disclose cost and asking a $20 basket strainer for $300 as part cost. Threatening to charge labor if he put the old parts back. I have to settle for $50. Call the office file a complaint, but no respond. Don't do business with this company!!!

Pauric and his team did a fantastic job replacing my water heater. They came on super short notice and fixed the issue in no time. Very professional, efficient, and knowledgeable. Highly recommend!!

True Blue Plumbing & Heating was exceptional to work with! We replaced our old oil furnace and hot water system with new gas systems after getting the gas line brought to our house. Steve and his crew were terrific. They did the work over the course of 3 cold January days and sequenced everything so that we were not without heat or hot water for any noticeable length of time. They showed up at 8am when they said they would, they cleaned up after the work areas at the end of each day, the took care of the inspections with the city and National Grid and they were willing to answer all of the questions that we had about running and maintaining these 2 new systems. Karen, in the True Blue office, guided us through the MassSave loan process too. I would highly recommend True Blue Plumbing & Heating to anyone in the South Shore!

I had a terrific experience with Mike Mitrano, the technician, from Winters Company Home Services. At the start of the summer my AC was not functional, I contacted by condo complex and had a few recommendations. I reached out to multiple companies (around 6), and they came to diagnose/provide an estimate for the repair/replacement of my AC unit. Not a single technician/diagnostician from the other companies explained to me how my HVAC system worked in a concise manner, nor did they go into such detail to find out the true cause of the issue. I have an R-22 system that is now being replaced by the 410-system due to the outdated refrigerant. The other companies just looked at my AC unit, said it was not functional/compressor was dead so they would need to replace the entire system which would cost between $12,000 - $16,000. Not one of them attempted to diagnose the true cause of the break/error in the system. Not one of them gave the option of a repair. Being a new homeowner that recently moved in, this was a tremendous cost that I could not afford at this point in time. This is where Mike was different. He took the time to explain how each component of the HVAC system works and tried to see where the break in the system was. Previous companies just said the compressor was dead and therefore we need to replace the entire system. After working with Mike, it turned out the compressor was functional. He went above and beyond to work with me and help resolve the issue. By taking his time and investigating the AC unit, we quickly found out that the capacitator (an electrical part in the AC unit) was rusted and not working. A simple replacement of this part had the AC system running again. What I was told by the other company’s was simply not true, and these other companies took the easier route of just saying the compressor is dead without any investigation. I took what they said at face value as I do not have much experience with HVAC services. Their incentive in doing so is obviously monetary as they would profit immediately the $12,000 - $16,000. I do not believe this is the correct way of running a business. For full disclosure, Mike did say the system could crash in the future as it is almost 20 years old, so a replacement would not be unreasonable, but what I really liked about Mike and his services is that he offered multiple solutions 1) attempted repair or 2) replacement. He was able to tailor his services for my unique situation. Not one company was able to do that, or even bother doing that. Once we found the problem, he was able to fix it on the spot and now my AC is working perfectly.Needless to say, the repair cost of my AC was a tiny fraction of having to replace the entire system. I accept the fact that I will need to replace the system in the future, but having a simple fix today was what I needed, and no other company would work with me on that.I was lucky to accidentally find Winters Company Home Services through google and have the pleasure of dealing with Mike. I would recommend their company and him as a technician without hesitation. I hope other people do not have to deal with the frustrations I had to deal with for the past 2.5 months.

Excellent customer service

We had an emergency backup in our waste pipe that had broken open (very bad situation!) and while so few plumbers even returned our calls (everyone out due to COVID), and the ones who did didn't want such an intensive job, Andy arrived even earlier in the week than quoted and fully dug out, replaced, and re-cemented our waste pipe in about two hours. He was friendly and upfront about our situation, and walked me through everything he did so nothing was a mystery. Well worth the reasonable rate! Can't recommend him enough!!

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

I was super pleased with the people doing the work, and the quality of the work. I highly recommend them.

Amazing service, highly recommended.

Very impressed. The service tech (Adnan) was extremely professional. He did a great job making the necessary repairs. He explained things to me and provided updates as he worked to resolve the issues.

Excellent service really clean work Great team good job guys.

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

Very dishonest and unprofessional!! They just disappeared after promising that they were going to do the job. They don't care about professionalism, your family situation or your life. If somebody else pays more they just stop replying your messages.

Called for a leaky sink disposal. I am always very concerned that contractors try to use the opportunity to make phony alarming diagnosis and try to sell overly complicated repairs.

John came to my place quickly, explained the problem was trivial: faulty installation, and fixed it in one minute with a hammer for the price we agreed on over the phone... Boom, boom, and done.

He also gave me advice about other disposal issues that would look like the disposal need repair but could be trivially diagnosed be me. I appreciate the knowledge and the trivia.

At the end of the visit, I felt that the work done was appropriate, not rushed, and I felt I could trust this company again to work for me (as opposed to work for themselves) if I have another plumbing problem.

I woke up one morning with no hot water. Having 2 kids and an elderly disabled person in the house I need it repair ASAP. The only reason I used this company is because they were able to come that same day on a Saturday. Paul gave me a quote of $300 for repair and $1000 to replace the heater. They charge me $300 to change a gold metal wire in the heater pilot compartment. It took the repair guy literally 10 minutes to do. Two days later the hot water stopped working again. I called Paul, he told me it would cost $1400 (notice how the price increase $400 in a few days) to replace the heater. He said he would forward the $300 I paid for the repair towards the replacement cost and I would have to pay an additional $1100. Keep in mind I bought the heater 3 years ago and paid $600 for the heater and to have it installed. There’s a special place in hell for people taking advantage of others. Worst company and even worst costumer service. I will never use them again. Shame on them!!!!

Given your previous reviews, please take the time to consider your answers. They definitely come off the wrong way and aren't inviting or welcoming. I understand it can be frustrating to get forwarded a job request on a quote but customers are still interested on any estimate they get. I thought it was me reading the tone a certain way by your response, but after seeing your reviews there is a pattern. Why start with 'We don't do cheap projects' ... and then suggesting what I can look up online' understand that perhaps that is exactly what the customer is doing ( due diligence) and doesn't need suggestions on how they sort through estimates. All you have to do is provide the quote, and feel confident on what your company provides. Please take the time to consider approaching yelp inquiries differently.